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Text Content

 * SERVICES
   * Managed Services
   * IT-Consulting
     * Large enterprises
     * Small Business
     * Startups
   * Cloud Solutions
     * Google Workspace
     * Cloud Migrations
     * Microsoft 365
   * Mobile Device Management
   * Cyber-Security
   * Web and Apps
   * Telephony
 * PRODUCTS
   * macNulis
   * Dreamwell
 * ABOUT JEMIX
 * CAREER
 * CONTACT
   * Support

Select Page
 * SERVICES
   * Managed Services
   * IT-Consulting
     * Large enterprises
     * Small Business
     * Startups
   * Cloud Solutions
     * Google Workspace
     * Cloud Migrations
     * Microsoft 365
   * Mobile Device Management
   * Cyber-Security
   * Web and Apps
   * Telephony
 * PRODUCTS
   * macNulis
   * Dreamwell
 * ABOUT JEMIX
 * CAREER
 * CONTACT
   * Support

JEMIX – YOUR PARTNER FOR IT AND DIGITAL TRANSFORMATION


APPLE
IT SERVICE PROVIDER


HAMBURG | BERLIN | COLOGNE | MALLORCA


Request a free initial consultation now




MANAGED SERVICE

Transfer the support of your IT systems to our IT experts and choose flexibly
from our various managed service models.

$


IT-CONSULTING

Let us advise you individually on specific IT topics. We are at your disposal
for the implementation of IT projects of any kind.

$


IT-SUPPORT

Fast and flexible on-demand IT support for any size of company without long-term
or contractual commitments.

$


YOUR PARTNER FOR DIGITAL TRANSFORMATION

For over a decade, we have been helping companies achieve their business goals
with our IT services. Our extensive experience enables us to gain a deep
understanding of business processes and specific industry requirements. Whether
SMEs, start-ups or large corporations – as your Apple IT consultant, we offer
customized solutions tailored to your individual needs.



As an Apple IT system house, we stand for future-proof and sustainable solutions
in the areas of cybersecurity, mobile device management and cloud computing, and
our goal is to optimize your IT infrastructure to the point where you can focus
solely on your core business.

%

RE-COMMISSIONING AFTER INITIAL PROJECT

SUCCESSFULLY CLOSED TICKETS IN 2022

EMPLOYEES SUPPORTED BY HELPDESK


SIMPLE SOLUTIONS FOR COMPLEX REQUIREMENTS.
BENEFIT FROM OUR EXPERTISE

CYBERSECURITY

We implement state-of-the-art IT security solutions for our customers with
Sophos products to guarantee protection of their corporate data.

$

CLOUDSOLUTIONS

Cloud, email and co-working: We use M365 and Google Workspace products to enable
our customers to work as flexibly and smoothly as possible.

$

MOBILE DEVICE MANAGEMENT

Whether it’s JAMF, InTune or Workspace One, with centralized device management
you can keep track of the devices used in your organization at all times.

$

Customised solutions for companies with 20 or more employees

YOUR NEW IT DEPARTMENT – AT A FIXED PRICE.

As an IT service provider, we have been helping companies achieve their business
goals with our IT services for over a decade.
Go to the prices

LARGE COMPANIES

IT solutions for large companies, enterprises and corporations

START-UPS

Full Service It for start-ups and new companies

SMALL BUSINESS

IT services for small and medium-sized enterprises

In only 5 steps
to a powerful IT infrastructure



REQUEST

Send us a non-binding inquiry or make a direct telephone appointment with one of
our employees.

w

STRATEGY CONSULTING

Based on our conversation, we will send you a detailed quote.
h

OFFER

In the strategy meeting, you can tell us all your wishes and expectations so
that we can develop a suitable IT concept for you.


START OF PROJECT

As soon as all details have been clarified, we start implementing your new IT
infrastructure.
U

ONGOING CONSULTING

We take care that your IT runs smoothly on a permanent basis. For questions, we
provide you with a permanent contact person.





OUR GENIUS MANAGED SERVICES OPTIONS:

With an IT Flatrate from jemix you get a wide selection of different IT partner
solutions in combination with our IT expertise on demand.


Genius Managed Services Options


jemix – FAQ

WHAT ARE THE ADVANTAGES OF IT OUTSOURCING?

IT outsourcing enables access to the expertise and experience of experts without
having to set up and maintain their own IT departments. This enables customers
to save costs, which at the same time allow them to focus on their core
competencies. 

In addition, access to the latest technologies and innovations
is facilitated, enabling our customers to differentiate themselves in the market
and gain competitive advantages. In doing so, Jemix offers customized IT
outsourcing solutions that are individually tailored to the needs and
requirements of each customer.

DOES JEMIX WORK EXCLUSIVELY IN APPLE ENVIRONMENTS? 


No, we offer solutions and services that are not limited to Apple and also work
in heterogeneous IT environments to provide our customers with comprehensive IT
support. No matter what IT systems you use, we have the expertise and experience
to help you optimize and secure your IT infrastructure.

HOW QUICKLY DOES JEMIX RESPOND TO IT PROBLEMS?

We provide fast and reliable support in case of IT problems. Our Service Level
Agreements (SLAs) guarantee a maximum response time (Between 8h to 24h),
depending on the service package booked. We are aware that this is essential for
business operations and work hard to provide fast and professional solution.
Thus, our customers can always rely on us.

HOW DOES SWITCHING FROM ONE IT SERVICE PROVIDER TO ANOTHER WORK?


As a rule, the IT helpdesk can be reached via a hotline or an e-mail system. The
user reports the problem or question and then receives support from a jemix
employee. This person can either solve the problem directly or – if necessary –
forward it to the appropriate colleague.
An IT helpdesk is organized via a ticket system. Here, the user creates a
ticket, which is then processed by a helpdesk employee. The user then receives
feedback if the problem has been solved or if it is a more complex problem and
an estimate of when it can be solved.
The goal of an IT help desk is to resolve issues quickly and efficiently to
ensure the availability and performance of IT systems and increase user
productivity.

HOW DO I GET ACCESS TO THE JEMIX SUPPORT PORTAL?

You are already a jemix customer and need technical support? Click here to go to
the jemix support portal with all further information.

DOES JEMIX OFFER TRAINING FOR EMPLOYEES?

Optimal use of the IT infrastructure can only be ensured through comprehensive
employee training. Our experienced IT experts impart practice-oriented know-how
and thus ensure that your employees can use the IT systems effectively. With our
training courses, we help ensure that your employees are IT-savvy and up to date
with the latest technology at all times.

our locations:


HAMBURG, BERLIN, COLOGNE AND PALMA DE MALLORCA




HAMBURG

Alter Teichweg 25
22081 Hamburg
T: +49 (0) 40 899 55 99 90
Mail: office@jemix.de



BERLIN

Hauptstraße 117
10827 Berlin
T: +49 (0) 30 887 10 233
Mail: office@jemix.de



COLOGNE

Garzweilerweg 12
50829 Köln
T: +49 (0) 221 650 88 880
Mail: office@jemix.de



MALLORCA

Camí del Corb Marí 6
07015 Palma, Illes Balears
T: +34 871 180 422
Mail: hola@jemix.es

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You are looking for a qualified partner for your IT project and want to learn
more about us?

Our employees will be happy to answer any questions you may have.
We are looking forward to your inquiry!

office@jemix.de
0800 – 62 25 683



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LOCATIONS

 * Berlin
 * Hamburg
 * Cologne
 * Mallorca

SERVICES

 * Cloud Solutions
 * Mobile Device Management
 * Cyber-Security
 * Mac-IT-Service
 * Web and Apps
 * Telephony



COMPANY

 * Contact
 * Career
 * About jemix
 * Support
 * Blog

LANGUAGE

 * Deutsch
 * Español



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