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Home/News/Trucking/Less than Truckload (LTL)/Estes Express confirms cyberattack 
Less than Truckload (LTL)NewsTop StoriesTrucking


ESTES EXPRESS CONFIRMS CYBERATTACK 


LTL CARRIER SAYS SYSTEMS ARE STILL BEING IMPACTED

FreightWaves Staff
· Tuesday, October 03, 2023
Estes Express confirmed Tuesday that the LTL carrier has been the target of a
cyberattack. (Photo: FreightWaves/Jim Allen)
FreightWaves
Estes Express confirms cyberattack 
2 min






Estes Express on Tuesday confirmed that it has been the target of a cyberattack.

The Richmond, Virginia-based LTL carrier did not share details about the attack
or what areas of the company have been impacted. In a statement posted Tuesday
morning on X, formerly known as Twitter, the company said, “… our terminals and
drivers are effectively picking up and delivering freight while we work through
this event. We’re working as quickly as possible to resolve this issue and
return to business as usual.”



On Monday, Estes posted a notice on X announcing that it suffered an outage that
impacted its IT infrastructure but did not specify the cause.

Phone calls made by FreightWaves to the main Richmond headquarters were answered
with a recorded message that the call “could not be completed as dialed.” Phone
calls made to two Estes depots returned the same message.

Multiple attempts from different individuals at FreightWaves to access the
company’s website resulted in a message that the site could not be reached.

According to a Tuesday morning email sent out by the Deutsche Bank
transportation research team led by Amit Mehrotra, privately owned Estes’ annual
revenue is roughly $4 billion and it is the fifth-largest LTL carrier. 








“Depending on the length of the outage, this is a notable disruption to an
already disrupted LTL market, and could have implications for other LTL carriers
as they disclose October volumes numbers later this month. It’s too early to
tell what impact this may have,” Deutsche Bank wrote in its note.

At approximately 10:15 a.m. Tuesday, there was no obvious reaction to the Estes
news in the stock price of other LTL carriers. Old Dominion (NASDAQ: ODFL) and
ArcBest (NASDAQ: ARCB) were down slightly, while Saia (NASDAQ: SAIA) was up a
little more than 1%. Forward Air (NASDAQ: FWRD), which had its own significant
cyberattack in 2020, was mostly unchanged.




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cyber attacks


2 COMMENTS

 1. DARREN KELLEY
    
    Tuesday, October 03, 2023 at 4:14 pm
    
    Be nice if you contacted the customer waiting delivery so they can schedule
    their day. I’m shipping a piece of equipment to my son from Northern Tool
    and they don’t seem to know what is happening. I have a tracking number and
    need to know when the truck is due. Northern tool gave me a number (804) 353
    – 1900 amazing you cannot get through !
    
    Reply
    

 2. DANIEL
    
    Tuesday, October 03, 2023 at 9:46 am
    
    Probably someone from Old Dominion who was upset they lost the Yellow
    terminals bid.
    
    Reply
    


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