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Text Content

 * Home
 * Terms
 * Authority to Release
 * Contact
 * FAQ

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 * Home
 * Terms
 * Authority to Release
 * Contact
 * FAQ


WHY HAVE I BEEN CONTACTED REGARDING FINANCES THAT HAVE BEEN LOST?

As refund specialists, we proactively engage with individuals to help them
reclaim lost funds. We’ve contacted you because we believe you may have
unclaimed funds. Many people are unaware that money is waiting for them, making
it a pleasant surprise to discover funds owed to them that they didn’t know
about.


WHAT IS LOST AND UNCLAIMED MONEY?

Individuals and companies can lose track of their money due to changes like
address, name, employer, or relocation, leading to oversights. When financial
institutions can’t locate the owner, the money becomes “lost” and is often
transferred to a government trust account, remaining unclaimed. If owners don’t
step forward, the money becomes government revenue. Each state in New Zealand
and Australia has distinct laws and institutions for lost funds, complicating
the claiming process. Mistakes can prolong the return process, so it’s crucial
to ensure a correct claim initially.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


ARE WE LICENCED CONSULTANTS?

We’re pleased to share that our team is highly skilled, extensively trained, and
possesses valid licenses from the leading authority in the Unclaimed Money
Refund sector.

 

 

 

 

 

 

 

 

 

 

 

 

 


ABOUT US

Welcome to ARK Refund, your gateway to recovering unclaimed funds. Our purpose
is clear: assisting both individuals and companies in reclaiming what rightfully
belongs to them.

Dedicated to delivering outstanding customer service, transparency, and
precision, we firmly believe that everyone should have the opportunity to
reunite with their funds. Recognizing the inherent challenges of the refund
process, ARK Refund is committed to simplifying the experience.

Our goal is to streamline the refund process, saving you time and alleviating
unnecessary stress. As your reliable partner, we pledge to keep you
well-informed at every step, providing timely updates on the status of your
refund.

Whether you’re an individual, a family, or a business owner, rest assured that
ARK Refund is here to guide you through the refund journey with expertise and
personalized assistance.


HOW IT WORKS?

Amidst millions of dollars lying dormant in diverse Australian and international
institutions, a surprising number of Australian companies and individuals remain
oblivious to the potential ownership of these funds.

ARK Refund is here to serve as your guide and facilitator in the retrieval
process of these funds. We manage all necessary proceedings, ensuring that every
case is meticulously handled in strict accordance with both Australian and
International Laws and Regulations.

Operating with a commitment to ethical, respectful, and diligent practices, ARK
Refund guarantees a high standard of service and success in every endeavor.
Trust us to navigate the complexities and work tirelessly to ensure the return
of your funds.

Contact Us


THE APPROVAL PROCESS

To verify the accuracy of the organization or individual associated with the
funds, we kindly request your signature on “The Authority to Release.”
Additionally, we will require a Certified ID, totaling 100 points, to proceed
with the verification process. This ensures a secure and reliable confirmation
of your identity before facilitating any fund release. Your cooperation in
providing these necessary documents is greatly appreciated.



YOUR LOST MONEY IS RECOVERED

Rest assured, your case is in capable hands with the ARK Refund case manager.
They will meticulously prepare every aspect of your case before submission,
aiming for a streamlined and successful outcome. Acting as your dedicated
representative, the case manager will handle all communication and provide
regular updates to keep you informed throughout the process. Trust us to work
diligently on your behalf, ensuring a smooth and efficient resolution for your
case.



FUNDS ARE RETURNED TO YOU

Funds are either deposited by Direct Credit into your bank account OR by Cheque.
Only on successful recovery of your funds is payment due to ARK Refund. With no
upfront or hidden fees, there is NO RISK to you.


HAVE QUESTIONS ?


Get in touch with us or see if one of your questions has already been answered
below in our FAQ section from clients just like you.


WHAT IS LOST MONEY?

Unclaimed Money or lost money is a term used to describe funds that have been
unable to be returned to the entity they belong to. It’s easy to end up with
lost funds, even the best kept records can sometimes miss something. Have you
ever moved house or even opened up a new bank account? Chances are you could
have money owing to you.

WHERE DOES THE MONEY GO?

Once the firm you were dealing with has made a reasonable effort to reunite the
entity with their lost funds they are then expected to transfer those funds to
the Government where it waits until the entity steps forward to redeem it. The
Australia & New Zealand Government is currently sitting on almost $10 BILLION
worth of lost money!

HOW DO WE LOCATE YOU?

It’s our job to track down people with money owing to them. We use a range of
methods to get in contact with you; all of which are legal and ethical. We
respect your privacy and only use the details given to us by Government entities
in attempts to reunite you with your lost money. We believe people should be
given the chance to claim it back.

HOW LONG WILL THE PROCESS TO CLAIM MY MONEY ACTUALLY TAKE?

It is difficult to put an exact time frame on the claim process as we are
dealing with busy Government departments, and as such, we often have to wait
days for a reply. As soon as we hear back from them, we get in touch with you as
soon as possible to let you know.

WHAT IF I DON'T WANT TO CLAIM IT?

Not everyone wants to claim their lost funds for what ever reason. We offer a
service which involves donating your funds to a charity of your choice. Not only
is this a feel good exercise for us, but it is often quite satisfying for our
clients, knowing that the funds they didn’t want went to a good cause.

HOW MUCH IS THIS GOING TO COST ME?

Our service does not involve any upfront fees or payments so you don’t have to
worry about having to make payments you can’t afford. Our fee will vary
depending on the amount that needs refunding. But please be aware that you will
not have to pay a cent until your money is fully refunded. We don’t get paid
unless you do, this minimises your risk and ensures you aren’t hit with fees
that you can not afford.


CAN I DO IT MYSELF?

Can and should are two very different words. Just as you wouldn’t represent
yourself in court, you shouldn’t try to claim lost money yourself, unless you
have the knowledge to refund it the correct way. If handled incorrectly, your
money can end up in all kinds of trouble. It is better to get it done right with
the professional assistance of our experienced refund consultants.


WHY AM I BEING ASKED FOR MORE INFORMATION?

Government departments often require more identification once the claim has been
submitted. Please understand that this is normal and that we endeavour to ensure
that your claim is processed as swiftly as possible while adhering to Government
department specifications and requirements.


MESSAGE US!

Name

Email Address

Message

Phone

Submit


USEFUL LINKS

Agreement Terms & Conditions

Authority to Release

 

 

 

 

 

 

 

 

 

 

 

 


WHO WE HELP




INDIVIDUALS


CORPORATE & BUSINESS




GOVERNMENT & CHARITIES



 

 

 

 

 

 

 

 

 

 

 

 


HOW IS MY MONEY RETURNED?



Our refund experts specialize in locating unclaimed funds for individuals and
companies in New Zealand and Australia who have lost track of their money. We
begin by verifying the identity of the rightful owner(s) and then manage the
claims process, handling documentation, preparation, and submission on their
behalf.


WHAT HAPPENS IF YOU DON’T CLAIM?

In simple terms, unclaimed funds often end up in a Government trust account and
remain unclaimed. After a specific period, depending on the authority, the money
is transferred to the Government’s consolidated revenue fund. Essentially, the
Government takes possession, and the funds are no longer accessible.


HOW DO PEOPLE MISPLACE MILLIONS OF DOLLARS EVERY YEAR?

Every day, people and businesses leave cash in financial institutions, insurance
companies, and with Government authorities. It’s human nature to forget and even
the best kept records can have gaps. As absurd as it sounds, it happens
constantly. It is estimated that 1 in 3 individuals actually have money owing to
them without their knowledge. Most commonly, money is lost because of:




OVERSEAS MOVE

Perhaps you forgot about a deposit? (It’s more common than you think.) Many
people move overseas and forget to notify or change their details with their
service providers.


OVERSIGHT

People forget about their investments all the time. Maybe you invested in some
shares when you were 20 and forgot all about them, this is quite common.




MOVED HOUSE

Perhaps you moved house and may have forgotten to update your new contact
details to the relevant organisation and they were unable to contact you or your
new address may not have been updated correctly.


READ MORE ABOUT UNCLAIMED MONEY IN THE NEWS

While this particular article discusses bank accounts alone, you can see you’re
not alone in having lost funds. A staggering $1.1 billion is currently sitting
unclaimed in Australia, while $ 261 million in unclaimed money is sitting with
Inland Revenue, New Zealand.


Read More


TYPES OF LOST MONEY WAITING TO BE REUNITED WITH ITS OWNERS:


$ 651

Million Shares


$ 1.2

Billion Bank Accounts


$ 84

Million Life Insurance


WHAT KEEPS US IN CHECK!





WHAT LAWS DO YOU HAVE TO ABIDE BY?

There are many laws in place that protect you as a consumer and your lost money.
It is an offence under the Anti-Money Laundering and Counter-Terrorism Financing
Act 2006 to give false or misleading information or documentation. This means
that we are bound by law to ensure that we undertake correct procedures. It also
means that we are bound by law to promptly refund your funds into your preferred
bank account or by cheque.





HOW DO WE STAY UP TO DATE?

 

We are trained through Create, they serve as a third party validating our claim
as refund professionals. We are frequently updated with industry information
which keeps our knowledge and training relevant so you can be sure you are
putting your trust in the hands of up-to-date industry experts.







 




The Unclaimed Money Association is the peak body for the Unclaimed Money
Industry. The Unclaimed Money Association provides the industry, agents,
government and the public with proper representation, information and education.
The Unclaimed Money Association provides industry guidelines for service
providers to best practice in the unclaimed money industry.


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