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Text Content

BROADCAST ELECTRONICS

 * ENGLISH
   
   * English
   * Italian

Welcome
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Emergency Technical Support is available by phone 24 hours a day, 7 days a week!

Home Solutions Go to BE main website


HOW CAN WE HELP YOU TODAY?

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Contact us at 217-224-9600


KNOWLEDGE BASE


GENERAL

Tips & Tricks Videos 10
 * New ETG Quick Startup
 * Common RF Connectors and Cables
 * How to replace the MOSFET in an ETG FM Transmitter
 * How to replace the Power Supply in an ETG Transmitter
 * How To Setup the WebUI of an ETG FM Transmitter

View all 10
News / Notifications 8
 * TeamViewer Remote Access Software
 * Current version of AudioVAULT software
 * Notice: FleXUI.exe on AVFleX systems quarantined by Windows Defender and
   other Antivirus programs
 * Notice: Windows 10 build 2004 and USB License dongle
 * HD Radio: Importer Service Tokens Expiry v4.3 and v4.4.7

View all 8
Policies and Programs 7
 * Broadcast Electronics Product Warranty (Two-Year Limited)
 * Marti Electronics Product Warranty (One-Year Limited)
 * BE Customer Care Plan
 * Spare Parts Availability Policy
 * Broadcast Electronics Standard Terms and Conditions

View all 7


FAQS

RF FAQ 73
 * All my front LED's are green but why do I get a red EXC DRV & PA fault LED
   when I un-mute my STX?
 * AM "A" & "E" series transmitter has no RF output even with all green front
   panel indications and power level is selected.
 * Can I substitute a PA module as an IPA module on my FM 10S / FMi 703 or FM
   20S / FMi 1405?
 * Do I need to install lightning protection for my BE transmitter?
 * Does it matter which AC leg is high on my FM 10S / FMi 703 series
   transmitter?

View all 73
TRE FAQ 5
 * TREPlus and TRE current versions
 * TRE FAQs
 * TRE processing current event data delayed by 60 seconds
 * TRE and WideObit Streaming
 * TRE Manual

TV FAQ 2
 * When using the CCU of TV Transmitter, there is a info screen with no data
   filled. How can I resolved this?
 * How to replace the TV HPA RF pallet UHF/VHF


DOCUMENT CENTER

Studio / Audio Equipment 9
 * Air-Trak 90 / Air-Trak 100 Series Audio Consoles Technical Manual
 * Air-Trak 90 Series Audio Consoles Technical Manual
 * Control 16x Econo Sat 16 Program Automation System - Diagrams and Parts Lists
 * Mix-Trak 100 Series Modular Audio Consoles Maintenance Manual
 * Mix-Trak 90 Series Modular Audio Consoles Manual

View all 9


TECHNICAL BULLETINS

Studio Products 2
 * IDi 50 Importer Technical Bulletin
 * Jump2Go Quu Interactive TRE TagStation Replacement Technical Bulletin

RF Products 14
 * AM Safety Switch Interlock Recall Notification Technical Bulletin
 * Commonly Replaced parts for ETG-series Transmitters
 * ETG Indium Series Transmitters Output Power Reduction Table - Power
   Amplifiers/MOSFETs
 * ETG Indium Series Transmitters Output Power Reduction Table - Power Supplies
 * How to Access and Test Internal ETG3500/ETG5000 Ethernet Port

View all 14
HD 8
 * 4.3.2 Software Update Technical Bulletin
 * AM Series C90 Exciter Cap Replacement for IBOC Operation Bulletin
 * 4.3.2 P1 Technical Bulletin
 * 4.3.2 OS Software Patch Technical Bulletin
 * Critical Software Update for ASI-10 Technical Bulletin

View all 8
TV 1
 * TV HPA Amp Status Technical Bulletin


RF TECHNICAL MANUALS

AM Transmitters 15
 * 4MX-100 Transmitter Manual
 * 4MX-25 / 4MX-50 AM Transmitter Technical Manual
 * AM Output Matching Network Manual
 * AM-1, AM-2.5, AM 5 Technical Manual
 * AM-1, AM-2.5, AM-5 Transmitter Manual

View all 15
FM Transmitters 90
 * Avatar - FM Direct Sampling Test Set - QuickStart and SW Download Link
 * BE Avatar Video Walkthrough (Rough draft)
 * D-PRO-3FM 3-Channel FM Audio Processor Manual
 * D-PRO-6-HD 6-Channel FM+HD Radio Audio Processor Technical User Manual
 * D-PRO-6FM 6-Channel FM Audio Processor Manual

View all 90
Marti / STL 30
 * AR-10 BR-10 CR-10 Marti Manual
 * ARS-15 Automatic Receiver Switcher Manual
 * ATS-15E ATS-20E Automatic Switcher Marti Manual
 * CD-15 Composite STL Demodulator Marti Manual
 * CR-10 AR-10 Marti Manual

View all 30
TV Transmitters 23
 * Genesis Elite Quick Setup Guide
 * ModEX II Multimode UHF Exciter Quick Startup Guide
 * Genesis Compact Series 1/2/3 Air-Cooled TV Transmitter - Operation &
   Installation Manual
 * ModEX II Multimode UHF Exciter Technical Manual
 * ModEx II Exciter Adaptive Precorrection Manual

View all 23
Consoles & Cart Machines 53
 * 4M50A Series Audio Consoles Manual
 * 4M50 Series Audio Console Manual
 * 4R50 Audio Console Manual
 * 4V50 Audio Console Manual
 * 12C, 16C Series Turntable Manual

View all 53
Audio Processors 2
 * DPRO6 Manual
 * DPRO3 Manual


RF SOFTWARE DOWNLOADS

Marti 1
 * Marti SRPT-40E, SR-10E, STL-15C, R-15C Frequency Change Utility

FM 18
 * CPE Software Package Version 1.9
 * CPE Software Package Version 3.15
 * CPE Softwre Version 4.1 (STXe, STX-10 products only)
 * ECHOS3 Terminal Software
 * ELENOS FM MIB Files

View all 18
HD 22
 * ASi 10 / FSi 10 / XPi 10 GPS Software Version 1.18
 * ASi 10 / XPi 10 Software Version 4.3.2p4 and 4.3.2p5 Patch
 * ASi 10 Software Version 4.3.2p1
 * FSi 10 Software Version 2.4.2
 * FSi 10 Software Version 4.3.2p1

View all 22
TV 4
 * Genesis ATSC1 SW Update 1.02.358
 * TV UHF VHF - HPA Field Utility - Settings Viewer
 * UHF VHF Exciter & CCU SNMP v2 MIB Files
 * BE-TV™ GENESIS Compact Gap Filler & Translator Specifications

D Pro Audio Processor 3
 * DPro 6 Software
 * DPro 3 Software
 * DPRO RD Link Software


RF APPLICATION GUIDES / WHITEPAPERS

Marti/STL 8
 * STL-20M & SR-20M 10kHz Maximum Audio Bandwidth
 * Big Pipe LT STL BP100 Multiplexer Firmware Upgrade App
 * Big Pipe LT STL Quick Install App Guide
 * BP400, BP500 Big Pipe STL Quick Install App Guide
 * Big Pipe LT BP-1200 Software Upgrade App Guide

View all 8
AM 17
 * 4M Modulation White Paper
 * 4MX 25/50 Modifications for Improved Transmitter Muting
 * 4MX AC Power Supply Cap Upgrade App Guide
 * 4MX DSP Exciter Replacement and Calibration App Guide
 * 4MX PA Motherboard Replacement App Guide

View all 17
FM 64
 * ASi-10 FSi-10 XPi-10 Video Card Replacement Application Guide
 * BOL_ILD_*_KIT Installation & Assembly Videos
 * Design of Tube Amplifiers for Optimum FM TX Performance White Paper
 * Dual T-Series FM Transmitter Systems App Guide
 * Exciter Pilot Sync Module Installation App Guide

View all 64
HD 12
 * AM 4MX HD Operation App Guide
 * ASi-10 Software Upgrade 4.3.2 version Application Guide
 * FSi-10 Software Upgrade 4.3.2 version Application Guide
 * HD Mask Spectrum Measurement Technique for Accurate Measurement
 * Pinging the FXI Exciter (W. Exgine) from the XPI 10 Exporter App Guide

View all 12
TV 1
 * How to reconfigure a MEX II Exciter after changing from a 2 Pallet HPA to 3
   Pallet HPA

BE Customer Care Plan Home Solutions