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Submission: On November 25 via api from SE — Scanned from DE
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Dismiss × search Custom Search Sort by: Relevance Relevance Date * Solutions * For Help Desks * For Systems Administrators * For IT Departments * For IT Service Providers * For Digital Signage & Kiosks * For Mobile Device Management * For Supporting WFH * Features * What's New in Goverlan Reach 10 * Incident Management Automation * Remote Control * Background Systems Management * Software Deployment * Active Directory Management * IT Process Automation * Unattended Access * IT Compliance * Microsoft LAPS Support * Smart Card Support * Citrix® Ready * Pricing * Resources * Remote Support FAQ * Benchmark Reports * Case Studies * Ebooks * White papers * Video Tutorials * Webinars * Events * Remote IT Blog * User Guides * Support * Open a Support Ticket * Request A Feature * Automation Center * Free WMI Explorer * About * Contact Us * Clients * Our Team * Press * Careers * Become a Partner * Legal * Disclaimer & Term of Use * GDPR Statement * Privacy Policy and Cookie Policy * Software License and Support Agreement * Open Source Software Disclosure * End of Life EasyVista Acquires Goverlan to Expand Product Capabilities Toward Self-Healing Read more Schedule demo Start a free trial * Solutions * For Help Desks * For Systems Administrators * For IT Departments * For IT Service Providers * For Digital Signage & Kiosks * For Mobile Device Management * For Supporting WFH * Features * What's New in Goverlan Reach 10 * Incident Management Automation * Remote Control * Background Systems Management * Software Deployment * Active Directory Management * IT Process Automation * Unattended Access * IT Compliance * Microsoft LAPS Support * Smart Card Support * Citrix® Ready * Pricing * Resources * Remote Support FAQ * Benchmark Reports * Case Studies * Ebooks * White papers * Video Tutorials * Webinars * Events * Remote IT Blog * User Guides * Support * Open a Support Ticket * Request A Feature * Automation Center * Free WMI Explorer * About * Contact Us * Clients * Our Team * Press * Careers * Become a Partner * * Toll-free: 888.330.4188 * International: +1 305 442 4788 * Email: sales@goverlan.com * LiveChat * Open a Support Ticket * Login * 1. 2. 3. 4. 5. PROVIDE REMOTE IT SUPPORT WITH THE INDUSTRY’S MOST SECURE REMOTE ACCESS SOFTWARE Schedule demo Start a free trial Scalable Remote Access Software that works both for SMBs & Enterprise businesses Start a free trial Schedule demo AD Management & Process Automation One console to support your infrastructure Start a free trial Schedule demo Increase Help Desk Productivity Ticket Close Rates & Accuracy Start a free trial Schedule demo Powerful & Secure Sysadmin Tools Real-time Engine & Centralized Auditing Start a free trial Schedule demo DISCOVER GOVERLAN REACH with this 4 minute Speed Demo ALLEVIATE YOUR HELP DESK PAIN POINTS WITH REMOTE HELP DESK SOFTWARE LEARN HOW GOVERLAN REACH CAN IMPROVE SOFTWARE DEPLOYMENT Watch Now Watch Speed Demo × GOVERLAN REACH IS USED FOR Remote IT Support Systems Management IT MANAGEMENT MANAGED SERVICE PROVIDERS Digital Signage & Kiosks Support GOVERLAN REACH REMOTE IT SUPPORT SOFTWARE SOLVES YOUR HELP DESK PAIN POINTS BY INCREASING TICKET CLOSE RATES AND OVERALL HELP DESK PRODUCTIVITY. GOVERLAN REACH REMOTE ADMIN SOFTWARE WORKS BEHIND THE SCENES TO INSTANTANEOUSLY: * Reset a password * Unlock an account * Install a driver or device * Add a printer * Map a drive * Install, repair a software * Run & end a process * Monitor performance FOR YOUR MORE COMPLICATED CASES, YOU CAN REMOTE CONTROL: * Quickly connecting to user sessions with fastConnect * Inviting other operators to join a session and collaborate on resolution * Learn more MANAGE YOUR DESKTOP USERS AND IT INFRASTRUCTURE REMOTELY AND SECURELY. AUTOMATE YOUR REPETITIVE SYSTEM ADMINISTRATION TASKS. SAVE TIME AND IMPROVE EFFICIENCY WITH: * Global configuration management * Real-time monitoring, reporting and process automation * Software deployment, patch management and Windows updates * Password Management * Remote control, SSH and Telnet access * Secure access of desktops, servers, switches, and firewalls * Active Directory administration and automation * Bulk actions performed in 1 click * Hardware & Software inventories * User’s activities monitoring * Learn more MANAGE THE COMPLEXITY OF YOUR IT LANDSCAPE WITH A SCALABLE REMOTE ACCESS SOFTWARE THAT WORKS BOTH FOR SMBS AND ENTERPRISE BUSINESSES. GOVERLAN REACH OFFERS THE FOLLOWING BENEFITS: * Lower cost of supporting IT infrastructure * Auditing of technician actions * Increased ticket close rates and overall technician productivity * Support local and remote end-users and systems * Increased compliance and security management * Perform almost any Windows administration tasks remotely * Compliance evaluation & remediation * A solution to manage attended and unattended endpoints * Affordable enterprise-class Remote Control * Learn more IMPROVE EFFICIENCY OF YOUR REMOTE IT SUPPORT AND ADMINISTRATION OPERATIONS. SUPPORT STAND-ALONE USERS, WORKGROUPS, AND ENTIRE ACTIVE DIRECTORY SITES WITH ENTERPRISE-CLASS REMOTE ACCESS SOFTWARE. GOVERLAN REACH OFFERS THE FOLLOWING BENEFITS: * Enterprise-class remote management and administration * Entire sites and individual endpoints management without VPN * On-demand support options for anyone, anywhere * Increased ticket close rate and overall technician productivity * Scalable pricing * Small footprint, easy integration * Auditing of technician actions * Learn more MANAGE YOUR ATM, POS, AND DIGITAL SIGNAGE SYSTEMS WITH SMARTER REMOTE SUPPORT TOOLS. GOVERLAN REACH PROVIDES: * Remediates DSS fails without exposing the system’s desktop to the public view * Enables users to perform visual verifications on multiple screens at once * Allows console operators to schedule health measures to prevent future DSS fails * Audits systems, detects undesired activities and sends alerts * Provides background systems management tools to minimize disruption * Generates hardware & software inventories * Offers advanced Remote Control features * Is secure and Compliant * Learn more Schedule demo Start a free trial WHY GOVERLAN REACH? EMPOWERING THE GLOBAL IT ENVIRONMENT SINCE 1998. TRUSTED BY 13,000 CUSTOMERS AND MANAGING MORE THAN 3 MILLION DEVICES. TRUSTED ACROSS EVERY INDUSTRY ENSURE SECURITY Secure your organization and clients with an on-premises enterprise-class solution, on-premises credential manager, and centralized auditing. TAKE CONTROL Get instant access to attended and unattended machines, no matter where they are. Features like on-demand remote access, shadowing Citrix and Terminal Services sessions, and performance monitoring help keep you on top of your IT environment. DELIVER UNPARALLELED SUPPORT A range of powerful remote admin software tools will help you manage remote users in the most secure environment. Multiple connection options allow you to support users regardless of their network location and quickly resolve their issues. UNRIVALED SYSADMIN TOOLS Active Directory management Advanced Remote Control Background Systems Management IT Process Automation IT Compliance & Endpoint Management Software Deployment & Patch Management Schedule demo Start a free trial SECURE BE IN TOTAL CONTROL -------------------------------------------------------------------------------- On-premises implementation (no external surface of attack) -------------------------------------------------------------------------------- Enterprise-class authentication -------------------------------------------------------------------------------- Internal password vault -------------------------------------------------------------------------------- Centralized controls of client configuration and operator actions -------------------------------------------------------------------------------- Centralized auditing of operator actions POWERFUL ALL THE FEATURES YOU NEED -------------------------------------------------------------------------------- Quickly target the problem, efficiently resolve issues -------------------------------------------------------------------------------- Easy-to-use, robust features -------------------------------------------------------------------------------- Endpoint management anywhere in the world -------------------------------------------------------------------------------- Zero-delay management engine -------------------------------------------------------------------------------- Install in minutes SCALABLE DESIGNED FOR ALL ORGANIZATION TYPES, LEVELS, AND SIZES -------------------------------------------------------------------------------- Subscription based licenses / Pay as you grow -------------------------------------------------------------------------------- No additional fee for internal end points -------------------------------------------------------------------------------- Minimal infrastructure hardware requirements -------------------------------------------------------------------------------- Global Presence Case Studies Schedule demo Start a free trial IT PROFESSIONALS GOVERLAN® > Goverlan, unlike other solutions, offers real-time data. I can be remotely > viewing a user's desktop before they are finished explaining the problem. > > Pekin Hospital > With Goverlan we've increased our first-call resolution by 95%. In many cases > we can also perform tasks in the background with minimal or no interruption to > the user. > > Kingdon Capital > The intuitive layout and design of the GUI makes learning Goverlan a simple > task. We were 100% operational the same day we downloaded the trial > installation. The only way it would have been easier is if someone was > clicking “NEXT” for me. > > Asbury Automotive Group > The most significant cost savings with Goverlan have been with travel > avoidance and staff time. We're now able to remotely administer actions > quicker and more efficiently and perform mass software updates with the simple > click of a mouse or scheduled job in Goverlan. > > State of South Dakota, BIT > Using Goverlan, we can troubleshoot at a fraction of the time – and the cost – > everything from fixing printer issues right on the task manager, ... to > pushing out OS rollouts countrywide, all right from one office. > > Córas Iompair Éireann > The product is intuitive and just works… Though we rarely have had to contact > support, when we have, we have had prompt response and resolution. > > Teltech Communications See all My Privacy Settings Solutions * Remote IT Support Software for help desk * Sysadmin Tools * Remote Access Software For IT Departments * RMM Software for MSPs * For Digital Signage & Kiosks * Mobile Device Management * Remote Desktop Support * For Supporting WFH * Features * What's New in Goverlan Reach 10 * Incident Management Automation * Remote Control * Background Systems Management * Software Deployment * Active Directory Management * IT Process Automation * Unattended Access * IT Compliance * * Microsoft LAPS Support * Smart Card Support * Citrix® Ready Why Us? * Global Presence * Case Studies * Competitor Analyses * TeamViewer Alternative * LogMeIn Alternative * Microsoft SCCM Alternative * Ivanti Alternative * Dameware Alternative * ManageEngine Alternative Ready to Buy? * Compare Editions * * Request a price quote * Licensing FAQs Resources * Remote Support FAQ * Benchmark Reports * Ebooks * White papers * Video Tutorials * Webinars * Events * Remote IT Blog * User Guides * Support * Open a Support Ticket * Request A Feature * IT Automation Center * Tutorials * Free WMI Explorer Company * About Us * Press * Careers * Partners Legal * Disclaimer & Terms of Use * GDPR Statement * Privacy Policy and Cookie Policy * Software License & Support Agreement * Open Source Software Disclosure * End of Life www.goverlan.com | © 2021 Goverlan, LLC. All rights reserved Reviews Goverlan Reviews on Goverlan Reach Review by User Les L Found this at a conference and it's been a FANTASTIC tool Ease of use and completeness of functionality. Love the Reach server. With the Coronavirus changes in people working from home, this gave us the ability to support personal computers.. more Review by Hunter M Great Product for HelpDesk! The easy of patching, running programs, and the integration with multiple ticketing systems more Review by Jack T Efficient Computer Management I like having all the controls I need in one place - and for the integration with Active Directory, it is a lot faster to use Goverlan than using Active Directory directly more Review by Wade M GoverLAN Reach GoverLAN is a great tool I use almost everyday at the office. It provides both an in-depth look at our network and automation tools that allow us to streamline routine IT processes. Their technical support team is fantastic as well more Review by Derrick E Great Low Cost Solution for Small, Medium or Large Organization Love the fact the licensing is not based on end devices, instead on number of technicians using the product. Make for a low cost solution for anyone. Great features and they are always willing try to expand and grow the product. more Read more reviews