johnthornhill.ladesk.com Open in urlscan Pro
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Form analysis
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Text Content

JOHN THORNHILLS SUPPORT DESK



Getting The Best Support Experience

PLEASE NOTE THAT LOGIN DETAILS FOR ANY OF JOHN'S OTHER WEBSITES WILL NOT WORK
AND YOU MUST CREATE AN ACCOUNT VIA THIS HELPDESK TO SUBMIT A SUPPORT TICKET.

We want to give you the best support experience possible so please note how the
whole support process works.

1. You register with the support desk by clicking 'Submit ticket' in the top
right-hand corner. This only has to be done once and takes seconds. If you have
any issues doing this simply register using your Facebook account.

2. When you submit a support ticket the system logs your ticket and sends a
response to your email address to confirm this. When submitting a ticket please
give us as much information as possible such as your purchase receipt or the
exact issue you are having. If your ticket is vague we will have to ask for more
information which will delay the time it takes to come to a solution.

3. When we respond you will receive the response via email and it will also be
logged in the helpdesk system. You can view all tickets and responses by logging
into the support desk.

We never ignore any support request so please make sure you check your
spam/trash if you don't see a response from the helpdesk system after logging a
support ticket. Or login to the support desk with the account details you
created in step 1 to check for our reply.

You may also want to whitelist support@mail.johnthornhill.ladesk.com to ensure
our emails are delivered.

Please note our operating hours and keep in mind that we are in the UK (GMT)
time zone.

While we usually reply within a few hours please allow 24 - 48 business hours to
receive a response.






GETTING STARTED

 * Please Read Before Submitting a Support Ticket
 * Support Operating Hours
 * Getting The Best Support Experience


MOST COMMON QUESTIONS

 * Refund Policy
 * How do I Access my Bonuses?
 * I Haven't Received My Login/Purchase Details


PARTNERSHIP TO SUCCESS

 * Can I be fast tracked?
 * Basic Guidelines For a Promotion From John
 * How do I book a call with John?
 * und 1 mehr...


Anmeldung Meine Tickets Neues Ticket
Kategorien
Getting Started Most Common Questions Partnership to Success
Beliebteste Artikel
Please Read Before Submitting a Support Ticket How do I Access my Bonuses?
Refund Policy Basic Guidelines For a Promotion From John I Haven't Received My
Login/Purchase Details Support Operating Hours Can I be fast tracked? How do I
book a call with John? Getting The Best Support Experience How do I access the
private Facebook group?

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