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MGM Resorts International is an global entertainment company with national and
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NOTICE OF DATA BREACH

October 5, 2023


We recently learned of a cybersecurity issue affecting our company.

 

What Happened?

MGM Resorts International recently disclosed that the company identified a
cybersecurity issue affecting certain of our systems and that our investigation
into the issue was ongoing.  On or around September 29, 2023, we determined that
an unauthorized third party obtained personal information of some of our
customers on September 11, 2023. 

 

What Information Was Involved?


The affected information included name, contact information (such as phone
number, email address, and postal address), gender, date of birth, and driver’s
license number.  For a limited number of customers, Social Security number
and/or passport number was also affected.  The types of impacted information
varied by individual.  


We do not believe customer passwords, bank account numbers, or payment card
information was affected by this issue.  

 

What We Are Doing

Promptly after learning of this issue, we took steps to protect our systems and
data, including shutting down certain systems.  We also quickly launched an
investigation with the assistance of leading cybersecurity experts and are
coordinating with law enforcement.  We take the security of our systems and data
very seriously and have put in place additional safeguards to further protect
our systems.

MGM Resorts is notifying relevant customers by email as required by law and has
arranged to provide those customers with credit monitoring and identity
protection services at no cost to them.  Individuals who receive an email from
MGM Resorts about this issue should refer to that email for additional
information and instructions for enrolling in these services.

 

What You Can Do

We recommend that you remain vigilant for incidents of fraud and identity theft
by reviewing account statements and monitoring your free credit reports.  We
also recommend that you remain alert for unsolicited communications involving
your personal information.  

If you are in the U.S. and would like to check your credit report, you are
entitled under U.S. law to one free credit report annually from each of the
three nationwide consumer reporting agencies.  U.S. residents can order a free
credit report by visiting www.annualcreditreport.com or calling toll-free at
1-877-322-8228.  The U.S. Reference Guide below provides recommendations by the
U.S. Federal Trade Commission on the protection of personal information.


We regret any inconvenience this issue may have caused.  If you have any
questions regarding this matter, please refer to the Frequently Asked Questions
below or contact 1-800-621-9437 toll-free Monday through Friday from 8 am – 10
pm Central, or Saturday and Sunday from 10 am – 7 pm Central (excluding major
U.S. holidays).  Please reference engagement number B105892 when calling.


FOR ADDITIONAL INFORMATION, PLEASE REVIEW THE U.S. REFERENCE GUIDE.

U.S. Reference Guide


FREQUENTLY ASKED QUESTIONS

To help answer questions you may have related to this matter, please refer to
the FAQs below.

 

1. What happened? 

MGM Resorts International recently disclosed that the company identified a
cybersecurity issue affecting certain of our systems and that our investigation
into the issue was ongoing.  On or around September 29, 2023, we determined that
an unauthorized third party obtained personal information of some of our
customers on September 11, 2023. 

 

2. What did MGM Resorts do when it discovered the issue?


Promptly after learning of this issue, we took steps to protect our systems and
data, including shutting down certain systems.  We also quickly launched an
investigation with the assistance of leading cybersecurity experts and are
coordinating with law enforcement.  We take the security of our systems and data
very seriously and have put in place additional safeguards to further protect
our systems.

MGM Resorts is notifying relevant customers by email as required by applicable
law and has arranged to provide those customers with credit monitoring and
identity protection services at no cost to them.  Individuals who receive an
email from MGM Resorts about this issue should refer to that email for
additional information and instructions for enrolling in these services.

 

3. What information has been compromised?


The affected information included name, contact information (such as phone
number, email address, and postal address), gender, date of birth, and driver’s
license number.  For a limited number of customers, Social Security number
and/or passport number was also affected.  The types of impacted information
varied by individual.  

We do not believe customer passwords, bank account numbers, or payment card
information was affected by this issue.  


For individuals who became MGM Resorts customers after February 2019, we do not
believe sensitive personal information (such as driver’s license number,
passport number or Social Security number) was affected by this issue.


This issue did not affect personal information that customers provided in
connection with their visit to The Cosmopolitan of Las Vegas. 

 

4. What should I do to help protect my information?


We recommend that you:

 * Remain vigilant for incidents of fraud and identity theft by reviewing
   account statements and monitoring your free credit reports. 
 * Remain alert for unsolicited communications involving your personal
   information.
 * Order a credit report.  If you are in the U.S. and would like to check your
   credit report, you are entitled under U.S. law to one free credit report
   annually from each of the three nationwide consumer reporting agencies.  U.S.
   residents can order a free credit report by visiting
   www.annualcreditreport.com or calling toll-free at 1-877-322-8228.  

 

5. Where can I get more information?


If you have additional questions regarding this matter, please contact us at
800-621-9437 toll-free Monday through Friday from 8 am – 10 pm Central, or
Saturday and Sunday from 10 am – 7 pm Central (excluding major U.S. holidays).
Please reference engagement number B105892 when calling.


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