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 * Platform
   * Study Builder
   * Recruit
   * Capture
   * Analysis
   * Insights Hub
   * Pricing
   * Data Security
 * Solutions
   * Digital CX
   * Marketing CX
   * Product CX
   * Collective Intelligence
 * Resources
   * CX Cases
   * CX Blog
   * Video Library
   * E-Papers
   * Events & Seminars
 * Careers
 * For Testers
 * For Specialists
 * Get in Touch
 * Insights Hub Login
 * Book Free Demo


DISCOVER YOUR LEVEL OF CUSTOMER CENTRICITY NOW!

Curious to see how well you integrate customers in your mindset and way of
working?



 






HUMAN INSIGHTS MADE EASY

THE #1 END TO END PLATFORM FOR UX AND INSIGHT PRO’S MAKING THEIR WORKFLOW EASIER
AND MORE EFFICIENT TO BUILD GREAT CUSTOMER EXPERIENCES.



TRUSTED BY THE BEST GLOBAL BRANDS AND START-UPS





WHY USERTRIBE?

END TO END

One platform streamlining the workflow from creating, analysing, storing and
sharing experience data and insights.

EASE OF WORK

Designed by specialists for specialists to make it easier and more efficient to
build great insights.

TIME TO INSIGHTS

Accelerate time to insights by a 2 – 4 multiplier enabling you to scale the
production of quality insights to meet the rising demand for customer empathy.

BUSINESS IMPACT

Great insights that are easy to share enable you to inform more decision-making
with customer empathy to increase business impact.





THE PLATFORM TO GREAT EXPERIENCES

UserTribe is all about empathy! We help our clients understand their customers
at a deeper level to consistently improve and deliver eminent customer
experiences.

 

 But why do we believe empathy is so important to succeed as a business today?
What is a nugget? And how does it enable you to understand your customers
better?





ONE PLATFORM TO COVER ALL YOUR NEEDS







INTELLIGENT
STUDY BUILDER

No matter your experience with user testing, the UserTribe platform can help you
build the perfect study from task design templates to suggestions for improved
question formulation.

 

 



RECRUIT
PARTICIPANTS

With the UserTribe platform you are free to choose how you want to recruit
participants. Tap into global panels of testers, recruit your own or build an
exclusive panel for your business only.

 

 

 



CAPTURE
EXPERIENCES

Test any experience from digital prototypes to physical products with perfect
video and audio capture on desktop and mobile.

 

 

 

 

 



ANALYSIS
ENGINE

Transform unstructured data to experience data at the blink of an eye by auto
transcribing, auto tagging, sentiment and emotional analysis. All ready for you
in searchable nuggets.

 

 

 



INSIGHTS
HUB

All your experience data and insights in one place. Create and share the right
insights with the right people, at the right time, supported by showreels that
showcase the customer experience. Make your insights matter!

 






LET US TAKE YOU THROUGH THE PLATFORM.









WHAT OUR CUSTOMERS SAY


"

The Insights Hub on the UserTribe Platform is very important as a customer
knowledge pool prolonging the value of our experience date by allowing me to
search new topics and discover new ideas.

Balazs Horvath, Chief of Staff at Beema Insurance

"

With the Insights Hub, I am able to discover patterns across usability testing
and interviews, and share insights more easily across my organization -
resulting in stronger impact

Simona Avolio, Senior UX Specialist at VELUX

"

I have the freedom to work independently from anywhere, still without renouncing
teamwork. Through the platform I can ask for advice and get immediate feedback
on my work, it feels like being in an office surrounded by helpful colleagues!

Ambra Molinari, Customer Insights Specialist






THE TOOLS TO ACCELERATE EVERY STEP IN THE USER RESEARCH WORKFLOW



DIGITAL LIBRARY

One repository for all your experience data and insights.

Read more

DATA UPLOAD

Produce and upload your own audio and video files for storing and analysis.

Read more

AUTO TRANSCRIPTION

Data is auto-transcribed in local language and listed according to your task
design.

Read more

INSTANT TRANSLATION

Translate +140 local languages to English at the touch of a button – ready for
presentation.

Read more

SENTIMENT ANALYSIS

Quotes are automatically analysed for sentiment.

Read more

EMOTIONAL ANALYSIS

Discover the emotional patterns by emotional analysis of your observations.

Read more

AUTO TAGGING

Quotes and observations from your analysis are automatically processed for topic
tagging

Read more

SEARCH AND FILTER

Find the relevant data and insights or discover new by easy search and
filtering.

Read more

CREATE AND SHARE

Communicate the relevant insights at the right time, at the right place, and in
the right format.

Read more





CURIOUS? BOOK A 30 MIN DEMO TO TRY FOR YOURSELF

 












TRUSTED BY THE BEST





FREE WHITEPAPER ON DIGITAL TRANSFORMATIONS WITH HUMAN INSIGHTS

84% OF ALL DIGITAL TRANSFORMATIONS FAIL. DISCOVER HOW A MORE HUMAN PERSPECTIVE
DRIVEN BY UX AND INSIGHT PROFESSIONALS CAN TURN TRANSFORMATIONS INTO SUCCESS.





LATEST FROM USERTRIBE


Article

HOW TO STREAMLINE USER RESEARCH TO PRODUCE MORE RESEARCH, FASTER



Article

3 COMMON PITFALLS TO AVOID TO MAKE CUSTOMER RESEARCH MORE PRODUCTIVE



Article

HOW AUTOMATED RECRUITMENT PROCESSES REDUCE TIME-TO-INSIGHT






REQUEST DEMO

 

Spend 30 mins with a specialist peer and let them demo the UserTribe platform so
you can experience it for yourself. 


REQUEST DEMO

 

Spend 30 mins with a specialist peer and let them demo the UserTribe platform so
you can experience it for yourself. 




Copyright © 2020 UserTribe
Built with love in Copenhagen
All rights reserved.

 

Langebrogade 4
1411 Copenhagen
Denmark

 

77 Exeter Street 2604
02116 Boston, MA
USA

 

41 Luke Street
EC2A 4DP Shoreditch London
United Kingdom

 

Phone: +45 7734 8685
CVR no. 33510608

GET IN TOUCH

Book Free Demo
Request Quote
Contact Us

 

COMPANY

About Us
Press
Careers
FAQ

CX PLATFORM

Study Builder
Recruit
Capture
Analysis
Insights Hub
Pricing
Data Security

 

CX SOLUTIONS

Digital
Marketing
Product

CX RESOURCES

Cases
Blog
Video Library
E-Papers
Events & Seminars

 

SUPPORT

Cookie Policy
Privacy Policy
Testers Help
Testers FAQ
Specialists Help
Specialists FAQ


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