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(800) 840-1012
 * Solutions
   * Functions
     * Sales
     * Marketers
   * Featured Industries
     * Automotive
     * Home Services
     * Senior Living
     * Healthcare
 * Products
   * Marchex Marketing Edge
   * Marchex Call Analytics Conversation Edition
   * Marchex Sonar Business Text Messaging
   * Marchex Platform Services
   * Marchex Engage for Automotive
   * Integrations & Apps
 * Resources
   * Blog
   * Webinars
   * Library
 * About Us
   * The Marchex Story
   * Leadership
   * Press
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SELL MORE WITH MARCHEX

Award-winning Conversation Intelligence turns insights into actions that win
more business

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Marchex recognized as industry leader in Applied Conversation Intelligence by
Opus Research

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THE BEST BRANDS IN BUSINESS USE MARCHEX

‹›



WHAT CAN CONVERSATION INTELLIGENCE DO FOR YOU?

JOURNEY INTELLIGENCE


UNDERSTAND THE PATH TO PURCHASE

See customer activity from lead to close

CUSTOMER INTENT


IDENTIFY YOUR BUYER’S GOAL

Discover what your customer wants

INFORMED ENGAGEMENT


TAKE INFORMED ACTION

Deliver the right next steps to close the deal


SOLVE CRITICAL SALES AND MARKETING CHALLENGES


STOP LOSING SALES THAT YOUR TEAM COULD HAVE WON

Struggling with low connect rates and missed opportunities? Prioritize your best
leads and engage to win, with Marchex.

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DON'T SEND LOW-QUALITY LEADS TO YOUR SALES TEAM

Slowing down Sales with leads that don't convert? Send more of your best phone
leads with Marchex.

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INSPIRED BY AND DEVELOPED FOR:


SALES MANAGERS

Sell more by increasing the efficiency, effectiveness and accountability of your
sales team.

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MARKETING MANAGERS

Maximize results for your stakeholders or clients. Ensure that you are hitting
your lead generation targets and maximizing your return on marketing spend.

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AUTOMOTIVE SALES MANAGERS

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increasing the efficiency, effectiveness and accountability of your sales team

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‹ ›

> “We’ve found Sonar to be incredibly helpful for trying out and iterating
> quickly on new ideas without having to invest our dev team’s resources.”

Andrew Mattie
VP Product Development




> "We saw our appointment-set rates go up as soon as we started using the
> Marchex application. Having real-time examples of mishandled conversations
> made it easy to coach our sales team in the moment, while the conversation is
> fresh."

Keith McCluskey
CEO




> “Sonar 4x our sales via SMS ... so much better than the other solutions we’ve
> used before. This should be a basic tool for any direct response marketer.
> Sonar makes it so easy!”

Ben Katz
CMO




> “Marchex Sonar helps us keep our shifts and appointment slots filled across
> multiple locations. Thanks to the unified dashboard, we have a top-down view
> of all our conversations and can route incoming messages to the appropriate
> teams using Sonar automations. Our fill rate, efficiency and productivity have
> all increased substantially.”

Mike Stine
Regional Director of Quality




> "Having Marchex at my fingertips allows me to spin up custom numbers in 5
> minutes. I can now track exactly how many calls I get from traditional and
> digital campaigns. I can even listen to the calls to determine their nature.
> Marchex customer service is great, you deal directly with people, not
> self-help portals. For any marketer, Marchex gives you the power to know
> exactly what works and what doesn't."

Mike Heimbach
Director




> "When Shull Media Partners transitioned to Marchex it was one of the best
> decisions we ever made. It immediately improved our internal efficiencies
> while also improving data collections for our clients."

Andrew Taske
VP of Client Relations




> "The Marchex products have earned a starring role in our programs and have
> become essential assets in client renewals."

Steven Metzinger
VP, Product Management and Operations




> “We’ve found Sonar to be incredibly helpful for trying out and iterating
> quickly on new ideas without having to invest our dev team’s resources.”

Andrew Mattie
VP Product Development




> "We saw our appointment-set rates go up as soon as we started using the
> Marchex application. Having real-time examples of mishandled conversations
> made it easy to coach our sales team in the moment, while the conversation is
> fresh."

Keith McCluskey
CEO




> “Sonar 4x our sales via SMS ... so much better than the other solutions we’ve
> used before. This should be a basic tool for any direct response marketer.
> Sonar makes it so easy!”

Ben Katz
CMO




> “Marchex Sonar helps us keep our shifts and appointment slots filled across
> multiple locations. Thanks to the unified dashboard, we have a top-down view
> of all our conversations and can route incoming messages to the appropriate
> teams using Sonar automations. Our fill rate, efficiency and productivity have
> all increased substantially.”

Mike Stine
Regional Director of Quality




> "Having Marchex at my fingertips allows me to spin up custom numbers in 5
> minutes. I can now track exactly how many calls I get from traditional and
> digital campaigns. I can even listen to the calls to determine their nature.
> Marchex customer service is great, you deal directly with people, not
> self-help portals. For any marketer, Marchex gives you the power to know
> exactly what works and what doesn't."

Mike Heimbach
Director




> "When Shull Media Partners transitioned to Marchex it was one of the best
> decisions we ever made. It immediately improved our internal efficiencies
> while also improving data collections for our clients."

Andrew Taske
VP of Client Relations




> "The Marchex products have earned a starring role in our programs and have
> become essential assets in client renewals."

Steven Metzinger
VP, Product Management and Operations




> “We’ve found Sonar to be incredibly helpful for trying out and iterating
> quickly on new ideas without having to invest our dev team’s resources.”

Andrew Mattie
VP Product Development



‹ ›


MARKET LEADER AND AWARD-WINNING INNOVATOR

Marchex named Leader in Applied Conversational Intelligence by Opus Research

Trust, Transparency and the Transaction: The Automotive Buyer Study 2021

Marchex Sonar named High Performer Winter 2022 by G2

‹›

View all awards


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