Submitted URL: https://niantic.support/2zSnvmV
Effective URL: https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-suppor...
Submission: On December 25 via api from UA — Scanned from PL

Summary

This website contacted 6 IPs in 2 countries across 4 domains to perform 44 HTTP transactions. The main IP is 54.86.234.82, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is niantic.helpshift.com. The Cisco Umbrella rank of the primary domain is 680733.
TLS certificate: Issued by Sectigo ECC Domain Validation Secure ... on May 7th 2024. Valid for: a year.
This is the only time niantic.helpshift.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 67.199.248.13 396982 (GOOGLE-CL...)
1 3 54.86.234.82 14618 (AMAZON-AES)
19 18.172.112.76 16509 (AMAZON-02)
3 104.17.248.203 13335 (CLOUDFLAR...)
5 18.245.86.112 16509 (AMAZON-02)
14 52.4.119.183 14618 (AMAZON-AES)
44 6
Apex Domain
Subdomains
Transfer
22 helpshift.com
niantic.helpshift.com — Cisco Umbrella Rank: 680733
webchat.helpshift.com — Cisco Umbrella Rank: 51540
api.helpshift.com — Cisco Umbrella Rank: 9763
317 KB
19 cloudfront.net
d2duuy9yo5pldo.cloudfront.net
205 KB
3 unpkg.com
unpkg.com — Cisco Umbrella Rank: 740
6 KB
1 niantic.support
niantic.support
519 B
44 4
Domain Requested by
19 d2duuy9yo5pldo.cloudfront.net niantic.helpshift.com
d2duuy9yo5pldo.cloudfront.net
14 api.helpshift.com webchat.helpshift.com
d2duuy9yo5pldo.cloudfront.net
5 webchat.helpshift.com niantic.helpshift.com
webchat.helpshift.com
3 unpkg.com niantic.helpshift.com
3 niantic.helpshift.com 1 redirects d2duuy9yo5pldo.cloudfront.net
1 niantic.support 1 redirects
44 6
Subject Issuer Validity Valid
*.helpshift.com
Sectigo ECC Domain Validation Secure Server CA
2024-05-07 -
2025-06-07
a year crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2024-07-30 -
2025-07-03
a year crt.sh
unpkg.com
WE1
2024-12-12 -
2025-03-12
3 months crt.sh

This page contains 2 frames:

Primary Page: https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
Frame ID: 9AEA5DB45D88824E0A3572F08DBB2DF2
Requests: 31 HTTP requests in this frame

Frame: https://webchat.helpshift.com/latest/3.126.0/html/index.html?parent=https%3A%2F%2Fniantic.helpshift.com
Frame ID: C4C82AEC7F37A4CE70D49655728F8C9A
Requests: 7 HTTP requests in this frame

Screenshot

Page Title

How to Contact Support — Pokémon GO Help Center

Page URL History Show full URLs

  1. https://niantic.support/2zSnvmV HTTP 301
    https://niantic.helpshift.com/a/pokemon-go/?p=web&s=get-in-touch&f=how-to-contact-support&l=en HTTP 301
    https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=h... Page URL

Page Statistics

44
Requests

98 %
HTTPS

0 %
IPv6

4
Domains

6
Subdomains

6
IPs

2
Countries

529 kB
Transfer

1882 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://niantic.support/2zSnvmV HTTP 301
    https://niantic.helpshift.com/a/pokemon-go/?p=web&s=get-in-touch&f=how-to-contact-support&l=en HTTP 301
    https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

44 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/
Redirect Chain
  • https://niantic.support/2zSnvmV
  • https://niantic.helpshift.com/a/pokemon-go/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
  • https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
40 KB
11 KB
Document
General
Full URL
https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
54.86.234.82 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-86-234-82.compute-1.amazonaws.com
Software
nginx /
Resource Hash
3da58491d89741a645d211bd574acc6fde5c369ab125aaa7d3496e69c4e99837
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36

Response headers

cache-control
no-store, no-cache, must-revalidate
content-encoding
gzip
content-type
text/html;charset=utf-8
date
Wed, 25 Dec 2024 13:25:49 GMT
server
nginx
strict-transport-security
max-age=31536000; includeSubdomains; preload
x-content-type-options
nosniff
x-hs-request-id
49aa43d4-c443-4c7c-9c90-558cbf579307
x-proxy-cache
MISS
x-xss-protection
1; mode=block

Redirect headers

content-length
0
date
Wed, 25 Dec 2024 13:25:49 GMT
location
/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
server
nginx
strict-transport-security
max-age=31536000; includeSubdomains; preload
x-content-type-options
nosniff
x-hs-request-id
94498a9d-f983-4097-a148-e754c6431f06
x-proxy-cache
MISS
x-xss-protection
1; mode=block
style.59b7d5606d513c16f7c7.css
d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/
49 KB
8 KB
Stylesheet
General
Full URL
https://d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/style.59b7d5606d513c16f7c7.css
Requested by
Host: niantic.helpshift.com
URL: https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.172.112.76 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-172-112-76.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
e7fc246eb3254ceb7332de0e5434932f1976577585efea9889203fdf308d2dff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://niantic.helpshift.com/

Response headers

vary
accept-encoding
cache-control
max-age=604800
content-encoding
gzip
x-amz-version-id
3.ulsixJvP5GbDSyX4y_UPr1ptF_zBiJ
etag
W/"f8c16df8efd049ceaa77623743824bab"
age
414173
via
1.1 e2239bbca97bdb08942ca2cd020caca8.cloudfront.net (CloudFront)
x-cache
Hit from cloudfront
x-amz-cf-id
jP_EJMosnnvB-qlp6q0UNkw4sxsgHvEaxOensVDUjl2NgrDHM7Rh1A==
date
Fri, 20 Dec 2024 18:22:56 GMT
content-type
text/css
last-modified
Wed, 11 Dec 2024 09:18:34 GMT
server
AmazonS3
x-amz-cf-pop
FRA60-P8
x-amz-server-side-encryption
AES256
e7fd394b-109c-4097-b941-ea1275db101c.webp
d2duuy9yo5pldo.cloudfront.net/dashboard-resources/niantic/320/
11 KB
12 KB
Image
General
Full URL
https://d2duuy9yo5pldo.cloudfront.net/dashboard-resources/niantic/320/e7fd394b-109c-4097-b941-ea1275db101c.webp
Requested by
Host: niantic.helpshift.com
URL: https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.172.112.76 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-172-112-76.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
03930d4214e90bd14bf42771a3ef138f54b499355c500a8536996c0829ab7053

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://niantic.helpshift.com/

Response headers

x-amz-version-id
tQO0pSZ6lESOZT3pOGBfUWrKXz9hmclI
etag
"f9d598246f8e0440031cdfbbe2443b97"
age
1459
x-cache
Hit from cloudfront
x-amz-cf-id
vhjVXfccNw9VHNOfUVra26gt1OU9KWNwGCQucs0N-1ZZm9uaS7skFA==
date
Wed, 25 Dec 2024 13:01:31 GMT
content-type
image/webp
vary
accept-encoding
last-modified
Fri, 25 Nov 2022 04:59:33 GMT
cache-control
max-age=3600, must-revalidate
via
1.1 e2239bbca97bdb08942ca2cd020caca8.cloudfront.net (CloudFront)
accept-ranges
bytes
content-length
11690
x-amz-cf-pop
FRA60-P8
server
AmazonS3
x-amz-server-side-encryption
AES256
2aa82156-4ef0-4917-92d9-ef84e086420f-t.png
d2duuy9yo5pldo.cloudfront.net/niantic/
2 KB
2 KB
Image
General
Full URL
https://d2duuy9yo5pldo.cloudfront.net/niantic/2aa82156-4ef0-4917-92d9-ef84e086420f-t.png
Requested by
Host: niantic.helpshift.com
URL: https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.172.112.76 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-172-112-76.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
753183ed3d74bbb8cf532fe7ddd704c19459aebc29ca7310629456d07596be34

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://niantic.helpshift.com/

Response headers

x-amz-version-id
EXus0BP.3I2VCpVr6FOMSO5KhBy8.71h
etag
"d99eaecb7e4a3ea480aee5b91a7d9c3b"
age
141
x-cache
Hit from cloudfront
x-amz-cf-id
xpUrrA68RrZnQEkW0aCLBI9QQYPckTRwpM2TnIX7XT9SjH1urzU5sQ==
date
Wed, 25 Dec 2024 13:25:49 GMT
content-type
image/png
vary
accept-encoding
last-modified
Thu, 07 Mar 2024 19:40:15 GMT
cache-control
max-age=3600, must-revalidate
via
1.1 e2239bbca97bdb08942ca2cd020caca8.cloudfront.net (CloudFront)
accept-ranges
bytes
content-length
1694
x-amz-cf-pop
FRA60-P8
server
AmazonS3
x-amz-server-side-encryption
AES256
b08fc158-d9bf-40ce-a216-b411502f7153-t.png
d2duuy9yo5pldo.cloudfront.net/niantic/
860 B
1 KB
Image
General
Full URL
https://d2duuy9yo5pldo.cloudfront.net/niantic/b08fc158-d9bf-40ce-a216-b411502f7153-t.png
Requested by
Host: niantic.helpshift.com
URL: https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.172.112.76 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-172-112-76.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
5cf74d2ce7612f24c812c2f6992865334695404403874ecc5c09208904dcf3cb

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://niantic.helpshift.com/

Response headers

x-amz-version-id
9ht.Y8wgUCg_6X0FplIq.81QyRRa6m43
etag
"4c3669c76dcbaa1582e6a63a607ed707"
age
141
x-cache
Hit from cloudfront
x-amz-cf-id
5JEWH02jLfBVGWAujIhHNNIWg-vyiRN2JBI2qu9c41BBjaBMwqGGiw==
date
Wed, 25 Dec 2024 13:25:49 GMT
content-type
image/png
vary
accept-encoding
last-modified
Thu, 07 Mar 2024 19:52:02 GMT
cache-control
max-age=3600, must-revalidate
via
1.1 e2239bbca97bdb08942ca2cd020caca8.cloudfront.net (CloudFront)
accept-ranges
bytes
content-length
860
x-amz-cf-pop
FRA60-P8
server
AmazonS3
x-amz-server-side-encryption
AES256
89889191-5c8f-43e1-9760-1eec354c57a6-t.png
d2duuy9yo5pldo.cloudfront.net/niantic/
1 KB
2 KB
Image
General
Full URL
https://d2duuy9yo5pldo.cloudfront.net/niantic/89889191-5c8f-43e1-9760-1eec354c57a6-t.png
Requested by
Host: niantic.helpshift.com
URL: https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.172.112.76 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-172-112-76.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
64c96d139250260367e8100be2e333a7545783ad7c7791167371428c442b76c2

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://niantic.helpshift.com/

Response headers

x-amz-version-id
Vmmpb8elxJbLYFNDtlJd.szaLm5zDUi0
etag
"0da550b40dc0c9f0a5f5f0b177e723f4"
age
141
x-cache
Hit from cloudfront
x-amz-cf-id
NxJg5dDglfaaItypH4XmLkHpv8YnqaEJhmBQ5rnYuf8k2SUVNU6pxw==
date
Wed, 25 Dec 2024 13:25:49 GMT
content-type
image/png
vary
accept-encoding
last-modified
Wed, 27 Oct 2021 19:40:13 GMT
x-amz-replication-status
COMPLETED
cache-control
max-age=3600, must-revalidate
via
1.1 e2239bbca97bdb08942ca2cd020caca8.cloudfront.net (CloudFront)
accept-ranges
bytes
content-length
1086
x-amz-cf-pop
FRA60-P8
server
AmazonS3
x-amz-server-side-encryption
AES256
cf3a0e8c-a5af-4eea-9bce-8b42dc13c2a6-t.png
d2duuy9yo5pldo.cloudfront.net/niantic/
2 KB
2 KB
Image
General
Full URL
https://d2duuy9yo5pldo.cloudfront.net/niantic/cf3a0e8c-a5af-4eea-9bce-8b42dc13c2a6-t.png
Requested by
Host: niantic.helpshift.com
URL: https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.172.112.76 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-172-112-76.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a264f31c5a2e6164a89c763d61115a175e2ab2a6e39d388df9dea36ff43d525a

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://niantic.helpshift.com/

Response headers

x-amz-version-id
H9gHRBbPAUm.yTVc6BR3vWjX_QgiKZ.5
etag
"3778bd8b02c77a97cc8a75b4f5198c82"
age
141
x-cache
Hit from cloudfront
x-amz-cf-id
Uti7RXMfTdXUKtvDv4Uba9J7ZfRWDQhH0l0d5RsslaYmDAQrVdnb1A==
date
Wed, 25 Dec 2024 13:23:29 GMT
content-type
image/png
vary
accept-encoding
last-modified
Thu, 07 Mar 2024 19:48:22 GMT
cache-control
max-age=3600, must-revalidate
via
1.1 e2239bbca97bdb08942ca2cd020caca8.cloudfront.net (CloudFront)
accept-ranges
bytes
content-length
1574
x-amz-cf-pop
FRA60-P8
server
AmazonS3
x-amz-server-side-encryption
AES256
ionicons.esm.js
unpkg.com/ionicons@5.2.3/dist/ionicons/
335 B
651 B
Script
General
Full URL
https://unpkg.com/ionicons@5.2.3/dist/ionicons/ionicons.esm.js
Requested by
Host: niantic.helpshift.com
URL: https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.17.248.203 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
9164e9e61772747c5cb442694612e0059544001673b79fb88d326b6fc0c008ef
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Origin
https://niantic.helpshift.com
Referer
https://niantic.helpshift.com/

Response headers

content-encoding
br
cf-cache-status
HIT
etag
"14f-6q7cP/2WOxXfiij0/H6SoJ2icJE"
age
2103244
x-content-type-options
nosniff
date
Wed, 25 Dec 2024 13:25:49 GMT
content-type
application/javascript; charset=utf-8
last-modified
Sat, 26 Oct 1985 08:15:00 GMT
fly-request-id
01JE0A3H4MNNJ9K6DZ4KSSKT0Y-waw
vary
Accept-Encoding
strict-transport-security
max-age=31536000; includeSubDomains; preload
cache-control
public, max-age=31536000
via
1.1 fly.io
cf-ray
8f7928c8f8e1c04a-WAW
access-control-allow-origin
*
server
cloudflare
vendors.396dfc8fb11d63d5c2a3.94fba7044bbabe3dc20e.js
d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/
47 KB
18 KB
Script
General
Full URL
https://d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/vendors.396dfc8fb11d63d5c2a3.94fba7044bbabe3dc20e.js
Requested by
Host: niantic.helpshift.com
URL: https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.172.112.76 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-172-112-76.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
21b0d905129a3813cd0705d0687d88c1a25d84e9ef6d3eed5635836ae736e787

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Origin
https://niantic.helpshift.com
Referer
https://niantic.helpshift.com/

Response headers

content-encoding
gzip
x-amz-version-id
rC7q2cZMDMOP3GfUE5PS4fq_WvUH8KoH
etag
W/"1def7b941fc5bd2263f824da12e6883e"
age
540577
access-control-allow-methods
GET
x-cache
Hit from cloudfront
x-amz-cf-id
gtneazYmnKKuSsKIndFjmFBBGWDTdbmNb4P8DojJdHX3NEAW_dFwxQ==
date
Thu, 19 Dec 2024 07:16:13 GMT
content-type
application/javascript
vary
accept-encoding
last-modified
Thu, 19 Dec 2024 07:15:29 GMT
cache-control
max-age=604800
via
1.1 599ca4c1e171a33647d38b2340e37b20.cloudfront.net (CloudFront)
access-control-allow-origin
*
x-amz-cf-pop
FRA60-P8
server
AmazonS3
x-amz-server-side-encryption
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https://niantic.helpshift.com
content-length
10
date
Wed, 25 Dec 2024 13:25:51 GMT
content-type
application/json
vary
Origin
server
nginx
access-control-allow-headers
Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With,X-Hs-Access-Token, Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With,X-Hs-Access-Token
/
api.helpshift.com/events/v1/niantic/help-center/ Frame
0
0
Preflight
General
Full URL
https://api.helpshift.com/events/v1/niantic/help-center/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.4.119.183 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-4-119-183.compute-1.amazonaws.com
Software
nginx /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
x-requested-with
Access-Control-Request-Method
POST
Origin
https://niantic.helpshift.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With,X-Hs-Access-Token
access-control-allow-methods
GET, POST, PUT, OPTIONS
access-control-allow-origin
https://niantic.helpshift.com
access-control-max-age
86400
date
Wed, 25 Dec 2024 13:25:51 GMT
server
nginx
vary
Origin
performance
api.helpshift.com/events/v1/niantic/logs/hc/
0
108 B
XHR
General
Full URL
https://api.helpshift.com/events/v1/niantic/logs/hc/performance
Requested by
Host: d2duuy9yo5pldo.cloudfront.net
URL: https://d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/faq.1206ad6e68460a04fcdf.94fba7044bbabe3dc20e.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.4.119.183 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-4-119-183.compute-1.amazonaws.com
Software
nginx /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://niantic.helpshift.com/
X-Requested-With
XMLHttpRequest
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Content-Type
application/x-www-form-urlencoded

Response headers

access-control-allow-origin
https://niantic.helpshift.com
content-length
0
date
Wed, 25 Dec 2024 13:25:51 GMT
vary
Origin
server
nginx
ea986701-3ae1-47cf-ae54-9a040734317c.webp
d2duuy9yo5pldo.cloudfront.net/dashboard-resources/niantic/32/
468 B
902 B
Other
General
Full URL
https://d2duuy9yo5pldo.cloudfront.net/dashboard-resources/niantic/32/ea986701-3ae1-47cf-ae54-9a040734317c.webp
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.172.112.76 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-172-112-76.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
bba25f3777fcc88849cc0b29ab35a112d8898574ac81e0cfec60778c555cd381

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://niantic.helpshift.com/

Response headers

x-amz-version-id
ZmpPD_HhGKgdpix2Tb2pvg_gg1MSsyf3
etag
"8da2858fac0c187f6933eb3c68ecd42b"
age
2638
x-cache
Hit from cloudfront
x-amz-cf-id
wp5M4rElFAtbCg-Xf8KtMGOzkSx56FO9ZJWbEfaoibfauuF0UJQJSw==
date
Wed, 25 Dec 2024 12:41:59 GMT
content-type
image/webp
vary
accept-encoding
last-modified
Mon, 08 May 2023 22:42:36 GMT
cache-control
max-age=3600, must-revalidate
via
1.1 e2239bbca97bdb08942ca2cd020caca8.cloudfront.net (CloudFront)
accept-ranges
bytes
content-length
468
x-amz-cf-pop
FRA60-P8
server
AmazonS3
x-amz-server-side-encryption
AES256
performance
api.helpshift.com/events/v1/niantic/logs/hc/ Frame
0
0
Preflight
General
Full URL
https://api.helpshift.com/events/v1/niantic/logs/hc/performance
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.4.119.183 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-4-119-183.compute-1.amazonaws.com
Software
nginx /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
x-requested-with
Access-Control-Request-Method
POST
Origin
https://niantic.helpshift.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With
access-control-allow-methods
GET, POST, PUT, OPTIONS
access-control-allow-origin
https://niantic.helpshift.com
access-control-max-age
86400
date
Wed, 25 Dec 2024 13:25:51 GMT
server
nginx
vary
Origin
/
api.helpshift.com/events/v1/niantic/help-center/
10 B
408 B
XHR
General
Full URL
https://api.helpshift.com/events/v1/niantic/help-center/
Requested by
Host: d2duuy9yo5pldo.cloudfront.net
URL: https://d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/faq.1206ad6e68460a04fcdf.94fba7044bbabe3dc20e.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.4.119.183 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-4-119-183.compute-1.amazonaws.com
Software
nginx /
Resource Hash
3b9de8f3bb4d65ebe964703b38c9ce2f3b40a58b33484e6eed8f92bbd5f10a4f

Request headers

Referer
https://niantic.helpshift.com/
X-Requested-With
XMLHttpRequest
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Content-Type
application/x-www-form-urlencoded

Response headers

access-control-allow-credentials
true
access-control-allow-methods
GET, POST, PUT, OPTIONS
access-control-allow-origin
https://niantic.helpshift.com
content-length
10
date
Wed, 25 Dec 2024 13:25:51 GMT
content-type
application/json
vary
Origin
server
nginx
access-control-allow-headers
Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With,X-Hs-Access-Token, Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With,X-Hs-Access-Token
/
api.helpshift.com/events/v1/niantic/help-center/ Frame
0
0
Preflight
General
Full URL
https://api.helpshift.com/events/v1/niantic/help-center/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.4.119.183 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-4-119-183.compute-1.amazonaws.com
Software
nginx /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
x-requested-with
Access-Control-Request-Method
POST
Origin
https://niantic.helpshift.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With,X-Hs-Access-Token
access-control-allow-methods
GET, POST, PUT, OPTIONS
access-control-allow-origin
https://niantic.helpshift.com
access-control-max-age
86400
date
Wed, 25 Dec 2024 13:25:51 GMT
server
nginx
vary
Origin
intent-trees
api.helpshift.com/websdk/niantic/ Frame
0
0
Preflight
General
Full URL
https://api.helpshift.com/websdk/niantic/intent-trees?did=3cb89aaa-2502-4c58-8e8a-870d7cea99f2&platform-id=niantic_platform_20181120042727448-df16af95e7db7af&uid=hsft_anon_1735133150715-273158609a65445
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.4.119.183 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-4-119-183.compute-1.amazonaws.com
Software
nginx /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Accept
*/*
Access-Control-Request-Headers
authorization
Access-Control-Request-Method
GET
Origin
https://webchat.helpshift.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With,X-Hs-Access-Token
access-control-allow-methods
GET, POST, PUT, DELETE, OPTIONS
access-control-allow-origin
https://webchat.helpshift.com
access-control-max-age
86400
date
Wed, 25 Dec 2024 13:25:51 GMT
server
nginx
strict-transport-security
max-age=31536000; includeSubdomains; preload
vary
Origin
x-content-type-options
nosniff
x-hs-request-id
f83a4f89-12d9-4b21-8608-351d37680949
x-xss-protection
1; mode=block
/
api.helpshift.com/events/v1/niantic/websdk/ Frame
0
0
Preflight
General
Full URL
https://api.helpshift.com/events/v1/niantic/websdk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.4.119.183 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-4-119-183.compute-1.amazonaws.com
Software
nginx /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
authorization
Access-Control-Request-Method
POST
Origin
https://webchat.helpshift.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With,X-Hs-Access-Token
access-control-allow-methods
GET, POST, PUT, OPTIONS
access-control-allow-origin
https://webchat.helpshift.com
access-control-max-age
86400
date
Wed, 25 Dec 2024 13:25:51 GMT
server
nginx
vary
Origin
intent-trees
api.helpshift.com/websdk/niantic/ Frame C4C8
401 B
921 B
XHR
General
Full URL
https://api.helpshift.com/websdk/niantic/intent-trees?did=3cb89aaa-2502-4c58-8e8a-870d7cea99f2&platform-id=niantic_platform_20181120042727448-df16af95e7db7af&uid=hsft_anon_1735133150715-273158609a65445
Requested by
Host: webchat.helpshift.com
URL: https://webchat.helpshift.com/latest/3.126.0/scripts/main.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.4.119.183 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-4-119-183.compute-1.amazonaws.com
Software
nginx /
Resource Hash
e006a4bbad704404b6fec7a256cfdd707e51de44a676d68d3f9aeeae857887f5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

authorization
Basic bmlhbnRpY19wbGF0Zm9ybV8yMDE4MTEyMDA0MjcyNzQ0OC1kZjE2YWY5NWU3ZGI3YWY6
Referer
https://webchat.helpshift.com/
Accept-Language
en;q=1,en-US;q=0.9
Accept
application/vnd+hsapi-v2+json
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36

Response headers

x-hs-request-id
a467e296-b97c-4b5d-a8b7-74f68d2ce199
strict-transport-security
max-age=31536000; includeSubdomains; preload
access-control-max-age
86400
etag
W/58184f6d7400a0bd60639e9509319bbec517fc28
access-control-allow-credentials
true
access-control-allow-methods
GET, POST, PUT, DELETE, OPTIONS
x-content-type-options
nosniff
access-control-allow-origin
https://webchat.helpshift.com
content-length
401
date
Wed, 25 Dec 2024 13:25:51 GMT
x-xss-protection
1; mode=block
content-type
application/json;charset=utf-8
vary
Origin
server
nginx
access-control-allow-headers
Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With,X-Hs-Access-Token
/
api.helpshift.com/events/v1/niantic/websdk/ Frame C4C8
10 B
408 B
XHR
General
Full URL
https://api.helpshift.com/events/v1/niantic/websdk/
Requested by
Host: webchat.helpshift.com
URL: https://webchat.helpshift.com/latest/3.126.0/scripts/main.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.4.119.183 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-4-119-183.compute-1.amazonaws.com
Software
nginx /
Resource Hash
3b9de8f3bb4d65ebe964703b38c9ce2f3b40a58b33484e6eed8f92bbd5f10a4f

Request headers

authorization
Basic bmlhbnRpY19wbGF0Zm9ybV8yMDE4MTEyMDA0MjcyNzQ0OC1kZjE2YWY5NWU3ZGI3YWY6
Referer
https://webchat.helpshift.com/
Accept-Language
en;q=1,en-US;q=0.9
Accept
application/vnd+hsapi-v2+json
Content-Type
application/x-www-form-urlencoded
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-methods
GET, POST, PUT, OPTIONS
access-control-allow-origin
https://webchat.helpshift.com
content-length
10
date
Wed, 25 Dec 2024 13:25:51 GMT
content-type
application/json
vary
Origin
server
nginx
access-control-allow-headers
Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With,X-Hs-Access-Token, Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With,X-Hs-Access-Token
performance
api.helpshift.com/events/v1/niantic/logs/websdk/ Frame C4C8
10 B
395 B
XHR
General
Full URL
https://api.helpshift.com/events/v1/niantic/logs/websdk/performance
Requested by
Host: webchat.helpshift.com
URL: https://webchat.helpshift.com/latest/3.126.0/scripts/main.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.4.119.183 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-4-119-183.compute-1.amazonaws.com
Software
nginx /
Resource Hash
3b9de8f3bb4d65ebe964703b38c9ce2f3b40a58b33484e6eed8f92bbd5f10a4f

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Content-Type
application/x-www-form-urlencoded
Referer
https://webchat.helpshift.com/

Response headers

access-control-allow-credentials
true
access-control-allow-methods
GET, POST, PUT, OPTIONS
access-control-allow-origin
https://webchat.helpshift.com
content-length
10
date
Wed, 25 Dec 2024 13:25:51 GMT
content-type
application/json
vary
Origin
server
nginx
access-control-allow-headers
Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With,X-Hs-Access-Token, Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
d2duuy9yo5pldo.cloudfront.net
URL
https://d2duuy9yo5pldo.cloudfront.net/dashboard-resources/niantic/cc3e891e-8eac-4baa-ae72-08b7ebd1bab7.woff2

Verdicts & Comments Add Verdict or Comment

26 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 string| pageSource object| webchatConfig function| handleEntryJSError function| reportCorsError object| webpackChunkregalia function| clearImmediate function| setImmediate object| helpshiftConfig function| Helpshift object| reactiveElementVersions object| litHtmlVersions object| litElementVersions object| deviceDetails function| __sc_import_ionicons function| _typeof number| helpshiftLoadStartTime function| ownKeys function| _objectSpread function| _toConsumableArray function| _nonIterableSpread function| _iterableToArray function| _arrayWithoutHoles function| _defineProperty object| monitoring

3 Cookies

Domain/Path Name / Value
.niantic.support/ Name: _bit
Value: obpdpM-15c38010db21659a8f-007
niantic.helpshift.com/ Name: _faq_view_uuid
Value: 4a6c3466-996d-4697-bcc5-a454198941e6
niantic.helpshift.com/ Name: _faq_view_uuid_legacy
Value: 4a6c3466-996d-4697-bcc5-a454198941e6

2 Console Messages

Source Level URL
Text
javascript error URL: https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
Message:
Access to font at 'https://d2duuy9yo5pldo.cloudfront.net/dashboard-resources/niantic/cc3e891e-8eac-4baa-ae72-08b7ebd1bab7.woff2' from origin 'https://niantic.helpshift.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network error URL: https://d2duuy9yo5pldo.cloudfront.net/dashboard-resources/niantic/cc3e891e-8eac-4baa-ae72-08b7ebd1bab7.woff2
Message:
Failed to load resource: net::ERR_FAILED

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

api.helpshift.com
d2duuy9yo5pldo.cloudfront.net
niantic.helpshift.com
niantic.support
unpkg.com
webchat.helpshift.com
d2duuy9yo5pldo.cloudfront.net
104.17.248.203
18.172.112.76
18.245.86.112
52.4.119.183
54.86.234.82
67.199.248.13
03930d4214e90bd14bf42771a3ef138f54b499355c500a8536996c0829ab7053
1526f27a08eba882d9f9879658d47bb7972815fa824365f48e6e993b8acf5e27
16a4ac8755ac46c021fdde962ac2ca419ee494663b2a61ad3e64ddc827a04a57
21b0d905129a3813cd0705d0687d88c1a25d84e9ef6d3eed5635836ae736e787
231d0f937bedb986391f33676af97fa989952d2111de035390751dc5c4b33a84
3747132e3de00a5679cb1d0203fd8147a379691f9d26148869a6bafec21066a5
3b7a59ad04adba2875367d1dab0d14662105dadc27ef8dac2e5a7af85c07b477
3b9de8f3bb4d65ebe964703b38c9ce2f3b40a58b33484e6eed8f92bbd5f10a4f
3cc465d8a3e4136856a33256dabf563c5f15df2753b1a2a3a68bec42f60bf638
3da58491d89741a645d211bd574acc6fde5c369ab125aaa7d3496e69c4e99837
5cf74d2ce7612f24c812c2f6992865334695404403874ecc5c09208904dcf3cb
64c96d139250260367e8100be2e333a7545783ad7c7791167371428c442b76c2
651ee5c76ab49f205139c2f1776970d19db5e6d8fc12777338734275f9759781
753183ed3d74bbb8cf532fe7ddd704c19459aebc29ca7310629456d07596be34
792adf7022cdce3f042b487e5edf09e9f0349f2080f32fbcc55064a12ceddae4
88432d4a953719ca1962f867cc4166caf9e6cdf2da51a540991256d63935fded
8eda98c6382224b582a74643fd7b63a7e730bd87464ca722058a3a4d05b70459
9164e9e61772747c5cb442694612e0059544001673b79fb88d326b6fc0c008ef
998017d8e261ff05c8beb90beacc69fd6c8071b1695ed87a9a6d33a3b3caa7f5
a264f31c5a2e6164a89c763d61115a175e2ab2a6e39d388df9dea36ff43d525a
bba25f3777fcc88849cc0b29ab35a112d8898574ac81e0cfec60778c555cd381
bf2cc0fe4b656fac023ea5601e5fc53eaf12d3fb05df7281207ea685736f0521
c4c80e4c4be4094cd8df1778a6c61896031af9a45f61797958f17703ad9de30e
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