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Submitted URL: https://www.betterbounces.net/privacy-policy
Effective URL: https://betterbounces.net/privacy-policy
Submission: On March 10 via manual from US — Scanned from DE

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PRIVACY POLICY

 * Contact Us
 * FAQs
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 * Privacy Policy


EFFECTIVE DATE: DECEMBER 19, 2013


INTRODUCTION

Thank you for taking the time to read our Privacy Policy. We want you to be
fully informed about the information we collect, how it is used, shared, and
protected, and the choices you have with it.

The mission of Bounce.IO is to make email bounces better for everyone. We build
products to make working with email easy, safe and manageable. Bounce.IO
(“Company” or “we”), operates the website located at www.betterbounces.net (the
“Site”). Through the Site, we provide information and resources, allow users to
register and participate in community forums and opt in to various
communications (the “Service”).

The following will help you understand how Bounce.IO collects and uses the
personally identifying information you provide through betterbounces.net. After
you read it, please let us know if you have any questions at support@bounce.io.
We’ll be glad to help.


THE INFORMATION WE COLLECT AND USE

We collect information when you register for our services or when you make
requests for information about our services, or as you use our services and
website. Any information provided to us will be retained and used solely for the
purposes of fulfilling your request for information, fulfilling a request
through a website feature, performing and carrying out the terms of the Service,
or communicating with you as a member of the Service.


PERSONALLY IDENTIFIABLE INFORMATION

We collect some information that can be used to identify you as an individual
(“Personally Identifiable Information”) only when you provide such information
directly to us in connection with the Service. We ask for Personally
Identifiable Information such as your name and e-mail address when you register
for an account with the Site, or if you correspond with us for information or
support. We may also retain any messages you send to our through the Service,
and may collect content and information you provide by posting to the Service
(“User Content” ). We may receive Personally Identifiable Information about you
from third parties, including, for example, information about your transactions,
purchase history, or relationships with various product and service providers,
and your use of certain applications. For example, if you access our website or
Service through a third-party connection or log-in, for example, through
Facebook Connect, by “following,” “liking,” linking your account to the Site,
etc., that third party may pass certain information about your use of its
service to us. This information could include, but is not limited to, the user
ID associated with your account, any information you have permitted the third
party to share with us, and any information you have made public in connection
with that service. You should always review, and if necessary, adjust your
privacy settings on third-party websites and services before linking or
connecting them to Bounce.IO website or Service.


NON-PERSONALLY IDENTIFIABLE INFORMATION

We also collect and use information about your interactions with the Service in
a manner and format that does not identify you as an individual (“Non-Personally
Identifiable Information”). We may collect, use, and disclose Non-Personally
Identifiable Information as set forth below.

COOKIES INFORMATION

Like many websites, when you visit the Service, we may send one or more cookies
— a small text file containing a string of alphanumeric characters — to your
computer that uniquely identifies your browser and lets Bounce.IO help you log
in faster and enhance your navigation through the site. A cookie may also convey
information to us about how you use the Service (e.g., the pages you view, the
links you click and other actions you take on the Service), and allow us to
track your usage of the Service over time. A persistent cookie remains on your
hard drive after you close your browser. Persistent cookies may be used by your
browser on subsequent visits to the site. Persistent cookies can be removed by
following your web browser’s directions. A session cookie is temporary and
disappears after you close your browser. You can reset your web browser to
refuse all cookies or to indicate when a cookie is being sent. However, some
features of the Service may not function properly if the ability to accept
cookies is disabled.


ANALYTICS INFORMATION

We use third-party analytics tools to help us measure traffic and usage trends
for the Service. These tools collect information sent by your browser as part of
a web page request, including the web pages you visit, your browser add-ons,
your browser’s width and height, and other information that assists us in
improving the Service. We collect and use this analytics information in
aggregate form such that it cannot reasonably be manipulated to identify any
particular individual user.


LOG FILE INFORMATION

Log file information is automatically reported by your browser each time you
access a web page. When you use our Service, our servers automatically record
certain log file information. These server logs may include anonymous
information such as your web request, Internet Protocol (“IP”) address, browser
type, referring / exit pages and URLs, number of clicks and how you interact
with links on the Service, domain names, landing pages, pages viewed, and other
such information.


CLEAR GIFS/WEB BEACONS INFORMATION

When you use the Service, we may employ clear gifs (also known as web beacons)
which are used to anonymously track the online usage patterns of our users
anonymously. In addition, we may also use clear gifs in HTML-based emails sent
to our users to track which emails are opened and which links are clicked by
recipients. The information is allows for more accurate reporting and
improvement of the Service.


INFORMATION SHARING AND DISCLOSURE

Except for the situations listed here in this Privacy Policy, we will not share
your personal information with third parties. To the extent we are legally
permitted to do so, we will take reasonable steps to notify you in the event
that we are required to provide your personal information to third parties as
part of legal process.


AGENTS AND THIRD PARTY SERVICE PROVIDERS

To provide the Service to you, we may sometimes use other businesses to perform
certain specialized services such as data processing or other technology
services. In such instances, we may provide your personal information to those
businesses but they are not permitted to retain or use your information for any
other purpose.


CHANGE OF CONTROL / ASSET TRANSFER

As the Company develops, we may buy other businesses or their assets or sell all
or parts of our business assets. Customer information is generally one of the
business assets involved in such transactions. Thus, in the event that the
assets of the Company in whole or in parts are acquired by a third-party,
customer information, including any visitor information collected through the
Site or the Service, would be one of the transferred assets. In the event of a
corporate change in control or sale of all or parts of our business assets our
users will be notified in accordance with the “Changes to this Policy” section
of the policy if their personal information is provided to the new corporate
entity or asset purchaser.


LEGAL COMPLIANCE

Company reserves the right to disclose member information in special cases when
we have reason to believe that disclosing this information is necessary to
identify, contact or bring legal action against someone who may be causing
injury to or interference with (either intentionally or unintentionally)
Company’s rights or property, other visitors, list members, or anyone else that
could be harmed by such activities. Company also reserves the right to disclose
visitor or list member information when we believe in good faith that the law
requires it.


COMMUNICATIONS FROM THE SITE

SERVICE EMAIL

We will send you service-related announcements, which are not promotional in
nature, on occasions when it is necessary to do so. For example, if our service
is temporarily suspended for maintenance, we may send you email notification.

CUSTOMER SERVICE

Based upon the information you provide us, we will communicate with you in
response to your inquiries, to provide the services you request, and to manage
your account. We may communicate with you by email or telephone.

NEWSLETTERS AND PROMOTIONS

We may provide you the opportunity to opt-in to additional newsletters or
promotional communications sent by email or SMS/Text. If you have opted in or
otherwise qualify to receive these forms of communication (e.g. as a registered
user of the Site), we will use your name and email address to communicate with
you. Out of respect for your privacy, we provide you a way to unsubscribe.
Please see the “Choice and Opt-out” section.


ACCESSING AND UPDATING YOUR INFORMATION

To review and update your personally identifying information to ensure it is
accurate, contact us.

Bounce.IO will make commercially reasonable efforts to provide you reasonable
access to any of your personally identifying information we maintain within 30
days of your access request. We provide this access so you can review it, make
corrections or request deletion of your data. If we cannot honor your request
within the 30-day period, we will tell you when we will provide access. In the
unlikely event that we cannot provide you access to this information, we will
explain why we cannot do so.


CHOICE/OPT-OUT

Service Email messages are required to fulfill the Service to you. You may opt
out of these communications, which are not promotional in nature. If you do not
wish to receive them you may opt-out and/or deactivate your account by following
the instructions included in each communication or by contacting Bounce.IO
Support at support@bounce.io.

We may provide you the opportunity to opt-in to additional newsletters or
promotional communications sent by email. If you have opted in or otherwise
qualify to receive these forms of communication, and no longer wish to receive
these communications, you may opt-out of receiving them by following the
instructions included in each communication.


SECURITY AND INFORMATION PROTECTION

The security of your information is important to us. When you enter sensitive
information (such as your registration information, we encrypt that information
using Secure Socket Layer (SSL) technology. We follow generally accepted
industry standards to protect the information submitted to us, both during
transmission and once we receive it. No method of transmission over the
Internet, or method of electronic storage, is 100% secure, however. Therefore,
while we strive to use commercially acceptable means to protect your personal
information, we cannot guarantee its absolute security. You should, therefore,
always use caution when submitting personally identifying information online.


LINKS TO OTHER SITES

Please be aware that when you are on the Site, or when you receive an email
message from us through the Service, you could be directed to other sites that
are beyond our control. This Privacy Statement applies to the betterbounces.net
Services only. If you submit personally identifying information to any of those
sites, your information is subject to their privacy statements. We encourage you
to carefully read the privacy statement of any Website you visit.


PRIVACY POLICY FOR CHILDREN

We do not knowingly collect information from children under the age of 13 on the
Site or through the Service. If you are under the age of 13, please do not
provide any information to us. If we become aware that we have collected
information from a child under the age of 13, we will make commercially
reasonable efforts to delete such information from our database.


CHANGES TO THIS POLICY

Please note that this Privacy Statement may change from time to time. If we
change this privacy statement in ways that affect how we use your personally
identifying information, we will advise you of choices you may have as a result
of those changes. We will also post a notice on our home page that this Privacy
Statement has changed.


CONTACTING US

We value your opinions. If you have comments or questions about our privacy
policy, you may contact support@bounce.io, or contact:

Bounce.IO
Attn: Privacy Department
908 Main Street, Suite 360
Louisville, Colorado 80027


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