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Submitted URL: http://www.infobip.com/
Effective URL: https://www.infobip.com/
Submission: On November 08 via api from US — Scanned from DE
Effective URL: https://www.infobip.com/
Submission: On November 08 via api from US — Scanned from DE
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THIS WEBSITE USES COOKIES We use necessary cookies to make our website and web-based interface work. With your permission we will set optional cookies to provide social media features, to show you ads relevant to your interests, and to analyse our traffic. We won't set optional cookies unless you enable them. To get more information about these cookies, how and why we use them and how you can change your settings, check our Cookie Policy. [#OOI_PERSONAL_INFORMATION#] Only necessaryAccept all cookiesManage cookiesAccept selected cookies Accept all cookies Use necessary cookies only Allow selection Allow all cookies Necessary Functional Analytical Advertising Show details Cookie declaration [#IABV2SETTINGS#] About Necessary (58) Functional (44) Analytical (124) Advertising (77) Unclassified (29) We use necessary cookies to make our website and web-based interface work properly. Necessary cookies enable core functionalities such as security, network management, and accessibility. Show detailed cookie information NameProviderPurposeExpiryType__Host-airtable-sessionAirtableContains a specific ID for the current session. This is necessary for running the website correctly. 1 yearHTTP__Host-airtable-session.sigAirtableContains a specific ID for the current session. This is necessary for running the website correctly. 1 yearHTTPAWSELBCORSAirtableRegisters which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. SessionHTTPbrwAirtableDetects and logs potential errors on third-party provided functions on the website.1 yearHTTPlightstep/clock_state/lightstep.airtable.comAirtableNecessary for the website's booking functionality. SessionHTMLcheckForPermissionBeeswaxDetermines whether the user has accepted the cookie consent box. 1 dayHTTPtest_cookieGoogleUsed to check if the user's browser supports cookies.1 dayHTTPcsrftokenEventbriteHelps prevent Cross-Site Request Forgery (CSRF) attacks.1 yearHTTPCONSENT [x2]Google YouTubeUsed to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website. 2 yearsHTTPrc::c [x2]Google recaptcha.netGoogle reCAPTCHA. This cookie is used to distinguish between humans and bots.SessionHTMLrc::d-15#GoogleGoogle reCAPTCHA. This cookie is used to distinguish between humans and bots.PersistentHTML_csrfportal-tr1.infobip.comEnsures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. 1 dayHTTP_grecaptchaGoogleThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.PersistentHTMLajs_anonymous_idinfobip.comThis cookie helps track visitor usage, events, target marketing, and can also measure application performance and stability.1 yearHTTPajs_group_idinfobip.comThis cookie helps track visitor usage, events, target marketing, and can also measure application performance and stability.1 yearHTTPajs_user_idinfobip.comThis cookie helps track visitor usage, events, target marketing, and can also measure application performance and stability.1 yearHTTPCookieConsent [x14]CookiebotStores the user's cookie consent state for the current domain. Necessary for Infobip to detect user's cookie consent.1 yearHTTPcookietest [x10]AmazonThis cookie is used to determine if the visitor has accepted the cookie consent box.SessionHTTPexp_csrf_tokenwww.infobip.comEnsures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. Expression Engine.1 dayHTTPPH_HPXY_CHECK [x3]www.infobip.com partners.infobip.com shift.infobip.comUsed to detect and prevent brute force attacks on the website.SessionHTTPPHPSESSIDwww.infobip.comPreserves user session state across page requests.SessionHTTPAWSALBCORSAirtableRegisters which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. 6 daysHTTP_GRECAPTCHA [x2]www.recaptcha.net GoogleThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.179 daysHTTPrc::a [x2]recaptcha.net GoogleThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.PersistentHTMLrc::b [x2]recaptcha.net GoogleThis cookie is used to distinguish between humans and bots. SessionHTML__cf_bm [x4]ws.zoominfo.com g2.com G2Crowd VimeoThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.1 dayHTTP Functionality cookies allow the website and web-based interface to remember your preferences and settings e.g., by remembering your language choice. Show detailed cookie information NameProviderPurposeExpiryTyperp.gifRedditNecessary for the implementation of the Reddit.com's share-button function.SessionPixelCookieConsentBulkSetting-#CookiebotEnables cookie consent across multiple websitesPersistentHTMLGEventbriteUsed in context with the language setting on the website. Facilitates the translation into the preferred language of the visitor.1 yearHTTPSSEventbriteNecessary for the functionality of the website's chat-box function. SessionHTTPlanguageCodewww.infobip.comPendingPersistentHTMLd0239dfe-d74c-4d63-b6bf-8718d6c641b9_formStatuslivechat.infobip.comInfobip livechat featurePersistentHTMLe473233b-d994-45c5-b51d-fe9bc6547a16_formStatuslivechat.infobip.comUsed to serve Infobip livechat functionality on the website.PersistentHTMLloglevel [x10]Spotify AmazonMaintains settings and outputs when using the Developer Tools Console on current session.PersistentHTMLe473233b-d994-45c5-b51d-fe9bc6547a16_isWidgetOpened [x12]Google Meta Platforms, Inc.Used to serve Infobip livechat functionality on the website.PersistentHTMLe473233b-d994-45c5-b51d-fe9bc6547a16_lastReadMessageTimestamp [x12]Google Meta Platforms, Inc.Used to serve Infobip livechat functionality on the website.PersistentHTMLd0239dfe-d74c-4d63-b6bf-8718d6c641b9_isWidgetOpenedshift.infobip.comInfobip LiveChat featurePersistentHTMLd0239dfe-d74c-4d63-b6bf-8718d6c641b9_lastReadMessageTimestampshift.infobip.comInfobip LiveChat featurePersistentHTMLep#SurveyMonkeySaves user states across page requests when completing a web-based survey.1 dayHTTP These cookies collect information that is used either in aggregate form to help us understand how our website and web-based interface are being used, how effective our marketing campaigns are, or to help us customize our web-based interface for you to enhance your experience. Show detailed cookie information NameProviderPurposeExpiryTypeabNeustarThis cookie is used by the website’s operator in context with multi-variate testing. This is a tool used to combine or change content on the website. This allows the website to find the best variation/edition of the site. 1 yearHTTP_ga [x2]Eventbrite GoogleRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.2 yearsHTTP_gat [x2]Eventbrite GoogleUsed by Google Analytics to throttle request rate1 dayHTTP_gid [x2]Eventbrite GoogleRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.1 dayHTTPSPEventbriteRegisters statistical data on users' behaviour on the website. Used for internal analytics by the website operator. SessionHTTPfs_uid [x2]fullstory.com edge.fullstory.comUsed by Fullstory to track a single user across sessions.1 yearHTTP__utm.gifGoogleGoogle Analytics Tracking Code that logs details about the visitor's browser and computer.SessionPixelcollectGoogleUsed to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.SessionPixel__IB_lpGoogleUsed while submitting a form, to understand the user behavior. This cookie tracks the landing page of the web.1 dayHTTP__IB_lp_refGoogleUsed while submitting a form, to understand the user behavior. This cookie tracks the last landing page of the web.1 dayHTTP__utma [x12]GoogleCollects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics.2 yearsHTTP__utmb [x12]GoogleRegisters a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit.1 dayHTTP__utmc [x12]GoogleRegisters a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit.SessionHTTP__utmt [x12]GoogleUsed to throttle the speed of requests to the server.1 dayHTTP__utmz [x12]GoogleCollects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics.531 monthsHTTP_fs_swan_songwww.infobip.comThis cookie contains an ID string on the current session. This contains non-personal information on what subpages the visitor enters – this information is used to optimize the visitor's experience.PersistentHTML_fs_uid [x5] Meta Platforms, Inc. AmazonThis cookie contains an ID string on the current session. This contains non-personal information on what subpages the visitor enters – this information is used to optimize the visitor's experience. Fullstory.PersistentHTML_ga_#GoogleUsed by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. 2 yearsHTTP_hjAbsoluteSessionInProgressHotjarThis cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice.1 dayHTTP_hjFirstSeenHotjarThis cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website.1 dayHTTP_hjIncludedInPageviewSampleHotjarDetermines if the user's navigation should be registered in a certain statistical place holder.1 dayHTTP_hjIncludedInSessionSampleHotjarRegisters data on visitors' website-behaviour. This is used for internal analysis and website optimization. 1 dayHTTP_hjSession_#HotjarCollects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.1 dayHTTP_hjSessionUser_#HotjarCollects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.1 yearHTTP_hjTLDTestHotjarDetects the SEO-ranking for the current website. This service is part of a third-party statistics and analysis service. SessionHTTP_rbswww.infobip.comGoogle reCAPTCHA value.1 dayHTTP_tldtest_#cdn.amplitude.comRegisters statistical data on users' behaviour on the website. Used for internal analytics by the website operator. SessionHTTP_uetsid [x3]MicrosoftCollects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. Microsoft Advertising.1 dayHTML_uetsid_exp [x3]MicrosoftContains the expiry-date for the cookie with corresponding name. Microsoft Advertising.PersistentHTMLamp_#cdn.amplitude.comThe Amplitude cookie used to keep track of a few bits of metadata for the SDK: a randomly generated device id, the current session id, the current user id if a user id is set, the last event time, a few sequence ids in order to sequence events and identifies correctly1 yearHTTPamp_cookie_test#cdn.amplitude.comAmplitude test cookie.SessionHTTPamplitude_#cdn.amplitude.comAmplitude tracking cookie.1 yearHTTPamplitude_unsent_#cdn.amplitude.comUsed in context with the website’s pop-up questionnaires and messengering. The data is used for statistical or marketing purposes.PersistentHTMLamplitude_unsent_identify_#cdn.amplitude.comUsed in context with the website’s pop-up questionnaires and messengering. The data is used for statistical or marketing purposes.PersistentHTMLapt.sidinfobip.comSession id. Ensures proper tutorial placement and website tracking by Gainsight.1 yearHTTPapt.uidinfobip.comUser id. Ensures proper tutorial placement and website tracking by Gainsight.2 yearsHTTPe22b4f05-d94d-4a45-8c03-dae85ae69572_isWidgetOpenedlivechat.infobip.comInfobip livechat statistics and tracking.PersistentHTMLe22b4f05-d94d-4a45-8c03-dae85ae69572_lastReadMessageTimestamplivechat.infobip.comInfobip livechat statistics and tracking.PersistentHTMLexp_last_activitywww.infobip.comContains information on what date the user last visited the website. Used to generate statistical data.1 yearHTTPexp_last_visitwww.infobip.comContains information on what date the user last visited the website. Used to generate statistical data.1 yearHTTPexp_stashidwww.infobip.comUsed as a unique identifier of the user.SessionHTTPexp_trackerwww.infobip.comContains information on what date the user last visited the website. Used to generate statistical data.SessionHTTPFPAUGoogleAssigns a specific ID to the visitor. This allows the website to determine the number of specific user-visits for analysis and statistics.3 monthsHTTPFPIDGoogleRegisters statistical data on users' behaviour on the website. Used for internal analytics by the website operator. 2 yearsHTTPFPLCGoogleRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.1 dayHTTPPE-storage [x3]AmazonInfobip People storage. Used to track events and link them to users in People CDP.PersistentHTMLSignupOrigincf-cdn.infobip.comUsed to inform on the next step in the user's journey in Infobip's products.6 daysHTTPSignupReferrerAmazonInfobip cookie used to differentiate page that was visited prior to filling out a signup form.1 dayHTTPusr_srcwww.infobip.comUsed to track the channel of traffic.1 dayHTTPwhat-intentcf-cdn.infobip.comUsed to track device used to acces the website.SessionHTMLziwsSessionIdws.zoominfo.comCollects statistics on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.SessionHTMLAnalyticsSyncHistoryLinkedInUsed in connection with data-synchronization with third-party analysis service. 29 daysHTTPunifiedPixelOutbrainCollects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.SessionPixel_splunk_rum_sidSurveyMonkeyStores the session ID.1 dayHTTPvisitorIdws.zoominfo.comPreserves users states across page requests.1 yearHTTP Infobip may use third party cookies that collect information about your browsing habits across websites in order to make advertising relevant to you and your interests. Such ads are more valuable both for you and for the advertisers. Show detailed cookie information NameProviderPurposeExpiryTypelang [x2]LinkedInRemembers the user's selected language version of a websiteSessionHTTPuNeustarCollects data on user visits to the website, such as what pages have been accessed. The registered data is used to categorise the user's interest and demographic profiles in terms of resales for targeted marketing.1 yearHTTP_sBranchCollects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. 1 yearHTTPbitoBeeswaxSets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers.1 yearHTTPbitoIsSecureBeeswaxPresents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers.1 yearHTTPMUIDMicrosoftUsed widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains.1 yearHTTPpixel.gifClickagyCollects information on user preferences and/or interaction with web-campaign content - This is used on CRM-campaign-platform used by website owners for promoting events or products.SessionPixeltuuidDemandBaseCollects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.2 yearsHTTPtuuid_luDemandBaseContains a unique visitor ID, which allows Bidswitch.com to track the visitor across multiple websites. This allows Bidswitch to optimize advertisement relevance and ensure that the visitor does not see the same ads multiple times. 2 yearsHTTPvalidateCookieDemandBaseUsed in context with Account-Based-Marketing (ABM). The cookie registers data such as IP-addresses, time spent on the website and page requests for the visit. This is used for retargeting of multiple users rooting from the same IP-addresses. ABM usually facilitates B2B marketing purposes.SessionPixeldemdexAdobeVia a unique ID that is used for semantic content analysis, the user's navigation on the website is registered and linked to offline data from surveys and similar registrations to display targeted ads.179 daysHTTPdpmAdobeSets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers.179 daysHTTPIDEGoogleUsed by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.1 yearHTTPpagead/landing [x3]GoogleCollects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. SessionPixelpagead/viewthroughconversion/935890331GooglePendingSessionPixelANEventbriteImplements and collects data on the user’s interaction with the EventBrite-integration. This service is used to promote and sell tickets to events across multiple websites. 29 daysHTTPASEventbritePendingSessionHTTPbranch_sessionEventbriteMeasure wether the user has made any app-downloads on the website, used for statistics and marketing purposes. SessionHTMLbranch_session_firstEventbriteMeasure wether the user has made any app-downloads on the website, used for statistics and marketing purposes. PersistentHTMLEB.fonts.neueplak.03-19-2019EventbriteImplements and collects data on the user’s interaction with the EventBrite-integration. This service is used to promote and sell tickets to events across multiple websites. PersistentHTMLebEventToTrackEventbriteImplements and collects data on the user’s interaction with the EventBrite-integration. This service is used to promote and sell tickets to events across multiple websites. 29 daysHTTPeblangEventbriteImplements and collects data on the user’s interaction with the EventBrite-integration. This service is used to promote and sell tickets to events across multiple websites. 1 yearHTTPmgrefEventbriteCollects information on user preferences and/or interaction with web-campaign content - This is used on CRM-campaign-platform used by website owners for promoting events or products.1 yearHTTPmgrefbyEventbriteCollects information on user preferences and/or interaction with web-campaign content - This is used on CRM-campaign-platform used by website owners for promoting events or products.1 yearHTTPfrMeta Platforms, Inc.Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.3 monthsHTTPads/ga-audiencesGoogleUsed by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.SessionPixelpagead/1p-conversion/#GoogleCollects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. SessionPixelpagead/1p-user-list/#GoogleTracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites.SessionPixelpagead/conversion/#GoogleCollects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. SessionPixel_fbp Meta Platforms, Inc.Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.3 monthsHTTP_gcl_auGoogleUsed by Google AdSense for experimenting with advertisement efficiency across websites using their services. 3 monthsHTTP_rdt_uuidRedditUsed to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. 3 monthsHTTP_uetvid [x3]MicrosoftUsed to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. 1 yearHTML_uetvid_exp [x3]MicrosoftContains the expiry-date for the cookie with corresponding name. Used by Microsoft Advertising.PersistentHTMLoutbrain_cid_fetchOutbrainCollects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.1 dayHTTPzapier.visitor_id [x2]www.infobip.com partners.infobip.comUsed by Zapier to stitch user sessions together to a single user (visitor id).PersistentHTMLbcookieLinkedInUsed by the social networking service, LinkedIn, for tracking the use of embedded services.1 yearHTTPbscookieLinkedInUsed by the social networking service, LinkedIn, for tracking the use of embedded services.1 yearHTTPli_gcLinkedInStores the user's cookie consent state for the current domain179 daysHTTPlidcLinkedInUsed by the social networking service, LinkedIn, for tracking the use of embedded services.1 dayHTTPUserMatchHistoryLinkedInUsed to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. 29 daysHTTPw/1.0/cmOpenxPresents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers.SessionPixel_/ad/75aa344edeef4dbfa3b3dd7cb5f40e6f/pixelQuoraCollects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. SessionPixelsp_landingSpotifyUsed to implement audio-content from Spotify on the website. Can also be used to register user interaction and preferences in context with audio-content - This can serve statistics and marketing purposes. 1 dayHTTPsp_tSpotifyUsed to implement audio-content from Spotify on the website. Can also be used to register user interaction and preferences in context with audio-content - This can serve statistics and marketing purposes. 1 yearHTTPi/adsct [x2]Twitter Inc.The cookie is used by Twitter.com in order to determine the number of visitors accessing the website through Twitter advertisement content. SessionPixelmuc_adsTwitter Inc.Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. 2 yearsHTTP_session_idG2CrowdStores visitors' navigation by registering landing pages - This allows the website to present relevant products and/or measure their advertisement efficiency on other websites. 13 daysHTTPi/jot/embedsTwitter Inc.Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers.SessionPixelpersonalization_idTwitter Inc.This cookie is set by Twitter - The cookie allows the visitor to share content from the website onto their Twitter profile. 2 yearsHTTPvuidVimeoCollects data on the user's visits to the website, such as which pages have been read.2 yearsHTTP__Secure-YECYouTubeStores the user's video player preferences using embedded YouTube video13 monthsHTTPVISITOR_INFO1_LIVEYouTubeTries to estimate the users' bandwidth on pages with integrated YouTube videos.179 daysHTTPYSCYouTubeRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.SessionHTTPyt.innertube::nextIdYouTubeRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.PersistentHTMLyt.innertube::requestsYouTubeRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.PersistentHTMLytidb::LAST_RESULT_ENTRY_KEYYouTubeStores the user's video player preferences using embedded YouTube videoPersistentHTMLyt-remote-cast-availableYouTubeStores the user's video player preferences using embedded YouTube videoSessionHTMLyt-remote-cast-installedYouTubeStores the user's video player preferences using embedded YouTube videoSessionHTMLyt-remote-connected-devicesYouTubeStores the user's video player preferences using embedded YouTube videoPersistentHTMLyt-remote-device-idYouTubeStores the user's video player preferences using embedded YouTube videoPersistentHTMLyt-remote-fast-check-periodYouTubeStores the user's video player preferences using embedded YouTube videoSessionHTMLyt-remote-session-appYouTubeStores the user's video player preferences using embedded YouTube videoSessionHTMLyt-remote-session-nameYouTubeStores the user's video player preferences using embedded YouTube videoSessionHTML__tnpZapierPending by Zapier.1 yearHTTP__tzpZapierPending by Zapier.1 yearHTTPzapidentityZapierUsed to save user preferences in integrated catalogues on the website.1 yearHTTPzapsessionZapierUsed by Zapier to connect a single user session.6 daysHTTP Unclassified cookies are cookies that we are in the process of classifying. Show detailed cookie information NameProviderPurposeExpiryType__IB_aud_FTGooglePending29 daysHTTP__IB_l_src_FTGooglePending29 daysHTTP__IB_lp_FTGooglePending531 monthsHTTP__IB_lp_ref_FTGooglePending531 monthsHTTP__IB_prod_FTGooglePending29 daysHTTP__test__GooglePendingSessionHTTP_fs_cid [x5] Meta Platforms, Inc. AmazonPendingPersistentHTML_fs_tab_id [x12]edge.fullstory.comPendingSessionHTMLfs_cidedge.fullstory.comPending1 yearHTTPIbEntryLocaleportal-tr1.infobip.comPending1 yearHTTPibvisitordatawww.infobip.comPendingPersistentHTMLowasco_csrf_tokenwww.infobip.comPending1 dayHTTPowasco_shortlist_session_idwww.infobip.comPending6 daysHTTPowasco_trackerwww.infobip.comPendingSessionHTTP [#IABV2_LABEL_PURPOSES#] [#IABV2_LABEL_FEATURES#] [#IABV2_LABEL_PARTNERS#] [#IABV2_BODY_PURPOSES#] [#IABV2_BODY_FEATURES#] [#IABV2_BODY_PARTNERS#] Cookie Policy This Cookie Policy applies to the website and web-based interface, both operated by the company INFOBIP LIMITED, with its registered office at the United Kingdom, London EC4V 6BW, 5th Floor, 35-38 New Bridge Street, and registration number 7085757 (“Infobip”, “we”, “us”, “our”, etc.). Intro In the spirit of transparency, this Cookie Policy (“Policy”) provides detailed information about cookies and JavaScript libraries, how we use them, and how you can manage them when you visit Infobip website (“website”) or Infobip web-based interface (“web-based interface”). Cookies make it easy and efficient for you to navigate and interact with the Infobip website and Infobip web-based interface. In addition to this Policy, further general information on how we use, store, and keep your personal data secure, are provided in our Privacy Notice. From time to time, we may update this Policy due to changes in applicable legal framework, technology or our business model. If we do, we’ll notify you by posting the Policy on our website with a new effective date, prior to the update becoming effective. Cookies & JavaScript libraries in general Cookies are small text files that we place on your device (e.g. computer or smartphone) when you visit our website and web-based interface. We will always ask your consent to set cookies e.g., to remember your preferences or personalize content that is more relevant to you. However, we won’t ask your consent for cookies that are strictly necessary for specific functionalities of our services, i.e. without which you wouldn’t be able to undertake certain activities. Javascript libraries are snippets of codes we run on website and web-based interface that are executed when certain actions take place. Types of cookies Session cookies: these cookies remain in your browser during your browser session only, i.e. until you leave the website or web-based interface. Persistent cookies: these cookies remain in your browser for a set period of time after the browser session expires (unless you delete them in advance). First-party cookies: these cookies are created by us, that is the domain you are visiting (i.e. the website displayed in the URL window). Third-party cookies: these cookies are created by domains other than the one you are visiting at the time. Cookies used by Infobip Infobip uses data collected by first party cookies, third party cookies and JavaScript libraries set on our website and web-based interface to: - Improve your user experience by remembering choices you make - Analyse the use of our products and services - Deliver personalised experience Increase the overall performance - Provide assistance during your visit and use of our products and services - Assist us in our promotional and marketing activities Cookies on our website and web-based interface are grouped into four categories explained below. Managing cookies When you first visit our website or web-based interface you will see our Cookie Declaration where you can manage your cookie settings. You can change or withdraw your consent at any time (see "change your consent" below). Information about procedure on how to enable, disable or remove cookies can be found on your Internet browser provider’s website via your help screen. Find out how to manage cookies on popular browsers: - Google Chrome - Microsoft Edge - Mozilla Firefox - Microsoft Internet Explorer - Opera - Apple Safari To find information relating to other browsers, visit the browser developer's website. To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout. If you elect not to activate the cookies, or later to disable cookies, you may still visit our website and web-based interface, but your ability to use some features or areas of the website and web-based interface may be limited Contact details If you have any questions regarding this Policy, you may reach our Privacy team and Data Protection Officer at data-protection-officer@infobip.com Manage Infobip Cookies Your consent applies to the following domains: campaigns.infobip.com, portal-tr1.infobip.com, portal-sa2.infobip.com, portal-eu2.infobip.com, portal-eu1.infobip.com, portal-id1.infobip.com, status.infobip.com, www.infobip.com, partners.infobip.com, startups.infobip.com, shift.infobip.com, portal.infobip.com, portal-ny2.infobip.com, portal-munm.infobip.com, portal2.infobip.com Cookie declaration last updated on 04.11.22 by Cookiebot Customer Stories Product Stories Infobip * Products * Solutions and Services * Partnerships * Developers * Resources Login Contact an Expert * * APPLICATIONS Cloud based software applications * MESSAGING Create a perfect customer experience * CALLS Voice and video calls * EMAIL Create rich, targeted marketing and transactional email * IDENTITY Customer authentication and verification * CONNECTIVITY Numbers and network connectivity Select application: * Moments Customer engagement hub * Conversations Cloud contact center solution * Answers Chatbot building platform * People Customer data platform Available in Moments * SMS * Email * Voice * RCS * WhatsApp Business * Viber for Business * Mobile App Messaging * Web Push * LINE * SMS * RCS * WhatsApp Business * Viber for Business * Google's Business Messages * Apple Messages for Business * LINE * Telegram * Messenger * Live Chat * Instagram Business * Other Social Media * SMS * RCS * WhatsApp Business * Viber for Business * Google's Business Messages * Apple Messages for Business * LINE * Telegram * Messenger * Live Chat * Instagram Business * All * Available over API * Available in Moments * Available in Conversations * Available in Answers * SMS Reach customers with the most dependable and widespread global messaging service * MMS Add a variety of media to your messages * RCS Leverage the power of RCS business messaging * WhatsApp Business Offer always-on support and send useful notifications to the app 2B people use daily * Viber for Business Build memorable, branded customer journeys * LINE Get closer to your customers with the most popular chat app in South East Asia * Telegram Fast to implement, fully encrypted, simple to use * Messenger Offer fast service at every touchpoint over the app 1.3 billion people connect on daily * Instagram Business Get a full contact center solution that helps you manage all your Instagram communication in one place. * Live Chat Maximize your website and app performance * Google's Business Messages Connect with customers on their favorite search engine * Apple Messages for Business Connect with your customers on their favorite devices * Mobile App Messaging Mobile push notifications and In-app messaging to keep users engaged * Web Push Meet the alerts that convert * Kakao Business The ideal channel to reach South Korean customers * SMS Reach customers with the most dependable and widespread global messaging service * MMS Add a variety of media to your messages * RCS Leverage the power of RCS business messaging * WhatsApp Business Offer always-on support and send useful notifications to the app 2B people use daily * Viber for Business Build memorable, branded customer journeys * LINE Get closer to your customers with the most popular chat app in South East Asia. * SMS Reach customers with the most dependable and widespread global messaging service * Email Create rich, targeted marketing and transactional emails to capture your customers’ attention * Voice Deliver engaging voice experiences with our secure, high-definition voice service for any application * RCS Leverage the power of RCS business messaging * WhatsApp Business Offer always-on support and send useful notifications to the app 2B people use daily * Viber for Business Build memorable, branded customer journeys * Mobile App Messaging Mobile push notifications and In-app messaging to keep users engaged * Web Push Meet the alerts that convert * LINE Get closer to your customers with the most popular chat app in South East Asia. * SMS Reach customers with the most dependable and widespread global messaging service * RCS Leverage the power of RCS business messaging * WhatsApp Business Offer always-on support and send useful notifications to the app 2B people use daily * Viber for Business Build memorable, branded customer journeys * Google's Business Messages Connect with customers on their favorite search engine * Instagram Business Get a full contact center solution that helps you manage all your Instagram communication in one place. * Apple Messages for Business Connect with your customers on their favorite devices * LINE Get closer to your customers with the most popular chat app in South East Asia. * Telegram Fast to implement, fully encrypted, simple to use * Messenger Offer fast service at every touchpoint over the app 1.3 billion people connect on daily * Live Chat Maximize your website and app performance * SMS Reach customers with the most dependable and widespread global messaging service * RCS Leverage the power of RCS business messaging * WhatsApp Business Offer always-on support and send useful notifications to the app 2B people use daily * Viber for Business Build memorable, branded customer journeys * Google's Business Messages Connect with customers on their favorite search engine * Instagram Business Get a full contact center solution that helps you manage all your Instagram communication in one place. * Apple Messages for Business Connect with your customers on their favorite devices * LINE Get closer to your customers with the most popular chat app in South East Asia. * Telegram Fast to implement, fully encrypted, simple to use * Messenger Offer fast service at every touchpoint over the app 1.3 billion people connect on daily * Live Chat Maximize your website and app performance * Voice Deliver engaging voice experiences with our secure, high-definition voice service for any application * Video Add a personal touch to your customer experience by delivering an improved service level through video * Email Create rich, targeted marketing and transactional emails to capture your customers’ attention * Mobile Identity Customer authentication and verification * Numbers Local numbers messaging * Number Lookup Check/re-verify your mobile number database * Things Global connectivity management solution for IoT devices * * BY SOLUTION * BY INDUSTRY * SERVICES * Customer Service Provide efficient customer service on the most popular channels * Marketing Unleash the power of omnichannel marketing automation * Sales Optimize your sales with intelligent automation * Authentication The new era of optimized authentication * Retail Grow conversions, boost revenue, and drive efficiencies, with an omnichannel retail strategy. * E-commerce Boost conversion and increase customer loyalty * Transportation and Logistics Deliver superior transportation and logistics customer experience * Financial Services Reassure customers with secure interactions * Telco Drive cost efficiencies, reduce churn, and maximize your revenue streams * Services Ensure early and sustainable return on your customer experience (CX) investments, with Infobip Services. * CX Consulting Your customers expect the best experiences. Our CX Consulting helps you ensure exactly that, consistently, and across all communication channels. * * Get started with Infobip API Integrate any communication channel or module by using our flexible and programmable API stack. * SDKs Start building communication solutions with Infobip SDKs. * * Blog * Documentation * Downloads * Analyst Reports * Glossary * FAQ Infobip * Products * Solutions and Services * Partnerships * Developers * Resources * Customer Stories * Product Stories Login Contact an Expert Products * Applications * Messaging * Calls * Email * Identity * Connectivity Applications * Moments * Conversations * Answers * People Messaging * All * Available over API * Available in Moments * Available in Conversations * Available in Answers Messaging * SMS * MMS * RCS * WhatsApp Business * Viber for Business * LINE * Telegram * Messenger * Instagram Business * Live Chat * Google's Business Messages * Apple Messages for Business * Mobile App Messaging * Web Push * Kakao Business Messaging * SMS * MMS * RCS * WhatsApp Business * Viber for Business * LINE Messaging * SMS * Email * Voice * RCS * WhatsApp Business * Viber for Business * Mobile App Messaging * Web Push * LINE Messaging * SMS * RCS * WhatsApp Business * Viber for Business * Google's Business Messages * Instagram Business * Apple Messages for Business * LINE * Telegram * Messenger * Live Chat Messaging * SMS * RCS * WhatsApp Business * Viber for Business * Google's Business Messages * Instagram Business * Apple Messages for Business * LINE * Telegram * Messenger * Live Chat Calls * Voice * Video Email * Email Identity * Mobile Identity Connectivity * Numbers * Number Lookup * Things Solutions and Services * By Solution * By Industry * Services By Solution * Customer Service * Marketing * Sales * Authentication By Industry * Retail * E-commerce * Transportation and Logistics * Financial Services * Telco Services * Services * CX Consulting Developers * Get started with Infobip API * SDKs Resources * Blog * Documentation * Downloads * Analyst Reports * Glossary * FAQ THE WORLD'S MOST CONNECTED CLOUD COMMUNICATIONS PLATFORM With over 700 direct operator connections across six continents, Infobip is the number one choice to globally scale your customer communications over the world’s most popular channels including SMS, Email, Voice, WhatsApp Business, Messenger and many more. Contact an Expert FOR BUSINESSES Design and intelligently orchestrate all engagement activities across your customer journeys through a scalable, easy-to-use full stack communication platform. * Products * Product stories * Customers FOR DEVELOPERS Integrate any communication channel or module into your business workflows by using our flexible and programmable API stack. * Get started with Infobip API * SDKs NEWS INFOBIP STRENGTHENS GLOBAL VOICE OFFERING WITH PURCHASE OF PEERLESS NETWORK Infobip has completed the purchase of global Voice over Internet Protocol (VoIP) provider Peerless Network, having received federal and state level regulatory approvals. The acquisition enhances Infobip’s presence in the U.S. and enables the firm to expand its voice offering worldwide, creating a global one-stop shop for omnichannel communications. Find out More THE INFOBIP ADVANTAGE * PERSONALIZED OMNICHANNEL CUSTOMER CONNECTIONS Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. * NO COMPROMISE DELIVERY By controlling the entire technology stack, Infobip delivers superior performance. We help you dynamically optimize your message journey to offer faster, more secure, and more reliable connections to your customers. All with complete transparency. * GLOBAL REACH, LOCAL PRESENCE Our 60+ offices around the world allow us to react faster and have everyday interactions with our customers. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. * FULL STACK CUSTOMER ENGAGEMENT Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform. * BUILT ON TRUST Our customers trust Infobip to deliver remarkable communication experiences that are locally and globally compliant, safe, and secure. 90% of global call anonymization target met View customer story 7.8% increase in donor retention View customer story 14X higher sales View customer story 10X contact center cost reduction View customer story 115% increase in revenue View customer story INFOBIP IS SYNONYMOUS WITH INNOVATION, MAKING THEM A RELIABLE COMMUNICATIONS PLATFORM FOR CREATING PIONEERING AND NEW CUSTOMER EXPERIENCES. THEY GO THE EXTRA MILE, UNDERSTAND CUSTOMER NEEDS, AND DELIVER SOLUTIONS THROUGH USE OF RIGHT TECHNOLOGY AND CHANNELS, MAKING THEM A PARTNER TO CO-CREATE WITH. — Hari Chinni, Tech Sourcing Manager, UBER INFOBIP PROVIDED THE BEST VALUE FOR MONEY AND OFFERED THE ARRAY OF SOLUTIONS WE WERE LOOKING FOR, AS WELL AS A SET OF TOOLS TO IMPLEMENT AS OUR OPERATIONS EXPANDED. WITH INFOBIP, AGILE SERVICE AND SUPPORT ARE GUARANTEED. — Paula Costa, Marketing and Partnerships, UNICEF WHEN WE AIRED THE CAMPAIGN, INFOBIP WAS THERE IN REAL-TIME, FOLLOWING EVERYTHING THAT WAS GOING ON WITH THE BOT. WE HAD TO MAKE A BOT SCRIPT CHANGE IN THE MIDDLE OF THE DAY, AND INFOBIP DID IT SUPERBLY QUICKLY, WITHOUT IMPACTING CONSUMER INTERACTIONS. — Mariana Gonçalo, Senior Marketing Manager, Unilever ADDING WHATSAPP AS A CUSTOMER SERVICE CHANNEL PROVED TO BE A TREMENDOUS SUCCESS – WE INCREASED OUR NPS SCORE BY 19% AND REDUCED THE COSTS ASSOCIATED WITH OUR CONTACT CENTER BY 10-FOLD. THE CUSTOMERS LOVE IT – THEY USE IT FOUR TIMES MORE THAN OTHER INSTANT COMMUNICATION CHANNELS. — Senior vice president Raiffeisen Bank I AM VERY PLEASED WITH THE SUCCESS OF OUR RCS CAMPAIGNS AS THEY HAVE LED TO A 115% INCREASE IN OUR REVENUE. SWITCHING FROM SMS TO RCS HAS ALSO HELPED US INCREASE CLICK-THROUGH RATES FROM 2% TO 20%. — Rebeca González Huerta Senior Marketing Manager Loyalty and CRM, Club Comex BLOGS, PRODUCT UPDATES AND MUCH MORE LATEST UPDATES FROM INFOBIP NEWS INFOBIP INTEGRATES SMS AND WHATSAPP NOTIFICATIONS INTO ADOBE COMMERCE NEWS INFOBIP CONTINUES EXPONENTIAL GROWTH JOURNEY WITH DEFINITIVE AGREEMENT TO PURCHASE PEERLESS NETWORK AND RAISES ADDITIONAL $500M POST MOBILE MESSAGING TRENDS: WHAT WE LEARNED FROM CYBER WEEK 2021 NEWS INFOBIP SUCCESSFULLY COMPLETES HIPAA ATTESTATION REINFORCING COMMITMENT TO DATA PRIVACY AND SECURITY NEWS INFOBIP RELEASES 2020 CORPORATE SOCIAL RESPONSIBILITY REPORT NEWS JUNIPER RESEARCH RANKS INFOBIP MARKET LEADER IN MOBILE MESSAGING SPACE NEWS INFOBIP NAMED A LEADER IN THE 2021 IDC MARKETSCAPE FOR COMMUNICATIONS PLATFORM AS A SERVICE NEWS INFOBIP ESTABLISHES HOLD IN US CLOUD COMMUNICATION SOFTWARE WITH OPENMARKET NEWS INFOBIP ACQUIRES SMS FIREWALL BUSINESS ANAM TO CREATE OUTSTANDING SECURE MESSAGING SOLUTIONS FOR MOBILE OPERATORS NEWS INFOBIP FULL OFFERING OF CUSTOMER ENGAGEMENT AND SERVICE SOLUTIONS NOW AVAILABLE ON MICROSOFT AZURE THE WORLD’S MOST CONNECTED CLOUD COMMUNICATIONS PLATFORM With over 700 direct global telco connections across six continents, Infobip is the number one choice to globally scale your customer communications – over any channel. 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