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Text Content

4.9 out of 5 on Reviews

4.9 out of 5



--------------------------------------------------------------------------------

Reviews



 * Support and Pricing
   
   
   * * * OUR PLANS FOR SUPPORTING MULTIPLE PLATFORMS AIM TO SWIFTLY RESOLVE,
         IMPROVE, AND SUSTAIN YOUR WEBSITE OR MOBILE APPLICATION.
         
         Our flexible packages provide comprehensive maintenance support for
         Magento, WordPress, and Mobile Apps.
         
         MAGENTO/ADOBE ECOMMERCE SUPPORT
         
         Free and premium plan details.
         
         IOS AND ANDROID MOBILE APP SUPPORT
         
         Free and premium plan details.
         
         WORDPRESS AND WOOCOMMERCE SUPPORT
         
         Free and premium plan details.
         
         SHOPIFY SUPPORT
         
         Free and premium plan details.
         
         PHP SUPPORT
         
         Free and premium plan details.
         
         LARAVEL SUPPORT
         
         Free and premium plan details.
         
         View all our support packages
 * Contact
 * Free Tech Review


 * Fixing Your Code
 * Magento Support
 * Mobile App Support
 * WordPress Support
 * Support and Pricing
 * Free Tech Review
 * Magento Support
 * News
 * Mobile App Support
 * Contact Us
 * WordPress Support
 * FAQs
 * Our Agency

 * 
 * 
 * 
 * 

FRUSTRATED WITH THE LACK OF RESPONSE OR SUPPORT?
OUR SERVICE CAN HELP.

GET A FREE TECH REVIEW
Help! My eCommerce website is displaying errors! Can you please take a look at
it immediately? 9:37
Rest assured, we will assign a developer to resolve the issue immediately.10:04
The error is now resolved. If you need any other support, we are here to help.
👍 11:27
Great work! Thanks a lot! I'm thrilled with the results and appreciate your
prompt response and attention to detail!11:46


THE LEADING UK PLATFORM FOR TECHNICAL ASSISTANCE IN FIXING, SUPPORTING,
DEVELOPING, AND MAINTAINING YOUR MAGENTO ECOMMERCE, MOBILE APP, OR WORDPRESS
WEBSITE. SIMPLE.

We are the hand-on-the-shoulder code fixers who support you if things go wrong.

#creatingvaluewithcode

Scroll to be supported
Scroll to be supported


THE PERFECT PARTNER IF YOUR CODE EVER GOES WRONG.


GET A FREE TECH REVIEW


OUR MONTHLY FIXED-PRICE PACKAGE OFFERS UNLIMITED BUG FIXES, SUPPORT, AND
MAINTENANCE. WE DON'T TRACK TIME. WE PROVIDE YOU WITH THE ASSISTANCE YOU
REQUIRE.

View our support packages


REST ASSURED, YOU ARE IN GREAT HANDS WITH OVER 20 YEARS OF EXPERIENCE IN
TECHNICAL DEVELOPMENT DELIVERY.




OUR GOAL IS SIMPLICITY, WHICH IS WHY WE OFFER AFFORDABLE MONTHLY PACKAGES THAT
PROVIDE UNLIMITED SUPPORT AND MAINTENANCE FOR YOUR CURRENT ONLINE PLATFORM,
INCLUDING BUG-FIXING.


View our support packages


RECEIVE FAST AND UNLIMITED ASSISTANCE WITH A GUARANTEED RESPONSE TIME OF 3 HOURS
FOR ANY NECESSARY FIXES OR SUPPORT YOU REQUIRE.

Get a FREE Tech Review


WE PRIORITISE FIXING AND SUPPORTING YOUR CURRENT BUILD INSTEAD OF PUSHING FOR A
NEW ONE.
IT’S A NO-BRAINER.


GET QUICK, UNLIMITED SUPPORT WITH A GUARANTEED 3-HOUR RESPONSE FOR ANY FIXES YOU
NEED.🙂

In digital downtime, businesses rely on digital agencies for immediate support.
However, frustrations arise when businesses experience delays in receiving quick
responses.
That’s how we help you.




OUR PLANS FOR SUPPORTING MULTIPLE PLATFORMS AIM TO SWIFTLY RESOLVE, IMPROVE, AND
SUSTAIN YOUR WEBSITE OR MOBILE APPLICATION.

Our flexible packages provide comprehensive maintenance support for Magento,
WordPress, and Mobile Apps.

No Contract

MAGENTO/ADOBE ECOMMERCE SUPPORT AND MAINTENANCE

From £680/month + vat

Onboarding Cost: One-Time Payment to
Get You Started!

Our comprehensive package offers support and development expertise to help you
maintain, fix, and enhance your existing Magento/Adobe eCommerce website.

--------------------------------------------------------------------------------

 * Unlimited support and bug fixes
 * 3 hour dresponse time
 * Plugin and version updates.
 * Security vulnerabilities.
 * Payment and transaction errors.
 * And more ...

Magento Support Plans
No Contract

IOS AND ANDROID MOBILE APP SUPPORT AND MAINTENANCE

From £480/month + vat

Onboarding Cost: One-Time Payment to
Get You Started!

Our comprehensive package provides the necessary development expertise and
reliable support you need to maintain, fix, and continuously enhance your mobile
app for optimal performance.

--------------------------------------------------------------------------------

 * Unlimited support and bug fixes
 * 3 hour response time
 * Security vulnerabilities
 * Crashes and freezes
 * Updates and version compatibilities
 * And more ...

IOS and Android Support Plans
No Contract

WORDPRESS AND WOOCOMMERCE SUPPORT AND MAINTENANCE

From £320/month + vat

Onboarding Cost: One-Time Payment to
Get You Started!

Our comprehensive package provides support and development expertise to help you
maintain, fix, and enhance your existing WordPress, ensuring it runs smoothly.

--------------------------------------------------------------------------------

 * Unlimited support and bug fixes
 * 3 hour response time
 * Security vulnerabilities
 * Broken links and pages
 * Ecommerce errors
 * And more ...

WordPress Support Plans
View our support packages


BEGIN WITH A FREE TECH REVIEW.
LET'S GET STARTED. 🙂

My name is and my company is called .
We need help with .
Please call me on ,
or email me at for a free review.




70% OF UK BUSINESSES REPORTED DELAYS IN RECEIVING RESPONSES FROM THEIR DIGITAL
AGENCY, WITH AN AVERAGE DELAY TIME OF 10 DAYS. THIS CAN BE FRUSTRATING FOR
COMPANIES WHO NEED IMMEDIATE TECHNICAL SUPPORT TO FIX WEBSITE ISSUES AND
MINIMISE THE FINANCIAL IMPACT OF WEBSITE DOWNTIME.


OUR FOCUS IS ON EXCELLING IN WHAT WE DO BEST.

WHAT WE DO.

 * We fix problems quickly.
 * A developer will be assigned within 3 hours of reporting a problem.
 * We give piece of mind if code goes wrong.
 * We fix, not sell you new.
 * Support on-demand.
 * Continuous updates, fixes, maintenance, and development.
 * Prompt support responses.
 * Clear communication ensures effective collaboration.
 * Experienced and proficient developers.
 * Customised solutions.
 * Clear and upfront pricing.
 * Refined quality control.
 * Security focused.
 * Continuous improvement.
 * Free tech audit to understand your needs.

WHAT WE DON'T DO.

 * We focus on fixing what you have, rather than pushing for a new website or
   mobile app.
 * Prioritise speed over quality.
 * Deliver work of subpar quality.
 * Abandon clients without assistance.
 * Push for unnecessary upgrades.
 * Fail to prioritise security and compliance.
 * Prioritise only short-term solutions.
 * Making decisions without consulting clients.
 * Disregard user feedback.
 * Put profits before clients' needs.
 * Disregard client confidentiality.
 * We don't offer UI/UX design services.
 * We don't handle branding, social media management, photography, videography,
   or PR services.



"The knowledge that the guys at MGC have is second to none. I would have no
hesitation in recommending MGC to any of my connections."

JAMES LEES

Blend Agency



"MGC have the unique blend of a consummate professional and a extremely
approachable team. It makes working with them a true pleasure as well as a
successful experience. By ensuring they always have the best team around them at
all times the team is highly motivated he ensures the projects he is involved
with are always completed to the highest standards possible. I have never had
any hesitation in recommending MGC and have never had anything but positive
feedback from them in response to their experience of working with them."

ROSIE BRENT

Software Engineering Manager - Sky



"MGC has been supporting websites for me for around 10 years now. His knowledge
of the market is second to none. More importantly, though - he fully understands
how different clients can leverage all elements of the digital world through
innovative marketing and optimisation.
Chris and MGC are perfectionist and always delivers projects to the brief and on
time."

JEFF MATTHEWS

Business Development Manager at Yugen



"In the world of online digital development, Chris and his team really know
their stuff. Not only does he have many years of expertise, but they are also
very upfront and honest in his business approach. It is refreshing these days to
have someone consistently available to help you. Have a coffee with Chris if you
want to be flooded with great ideas to excel your business online."

KAI PITT-RICHARDSON

360 Digital Marketing and Innovation Strategy Expert



"Chris and MGC help keep things simple and ensure that whatever work you have
with him is tailored to your needs - he has the best interests of your business
at the heart of everything he does. Your budget is always at the forefront of
his planning, and you can be sure that nothing will ever be suggested or
implemented that would cause unnecessary spending.

I strongly recommend Chris for any business, whether they are taking their first
steps into the online world or looking to grow their digital presence further.
You can move forward confidently with Chris at your side."

IAIN DALBY

North East Regional Manager at Firebox Global Logistics Ltd



"There is no one better around than Chris and his team when it comes to his
trade! His service and attention to detail are always fantastic and nothing is
ever too much of a problem - whatever time of the day!  I would always recommend
Chris and his team to anybody who wants the best results and complete
reliability - all the time and every time!"

SIMON WILSON

Air Conditioning Engineer & Director at Knight Engineers Ltd



"I engaged MGC's support upon recommendation from WYCC. I now regard Chris as a
good friend. He is dynamic, personable and an incredibly driven professional who
gave 100% to my project. He has helped and supported me and my business since
that time. I would confidently recommend Chris and his company to anyone
requiring high-quality support services."

IAN KITSON

MD, Elegant Fireplaces



"Working with MGC on the Living Circle portal has been a great experience. He is
been at hand every time I have needed some guidance to establish our store and I
am looking forward to doing lots of business with him in the future."

MARK CARELESS

OnKefalonia Photography





WITH MORE THAN 20 YEARS OF EXPERIENCE IN SUPPORTING TECHNOLOGY DEVELOPMENT, YOU
CAN TRUST US.

MGC has been a dependable digital development agency since 2005, providing
highly technical solutions to clients worldwide. Our team has successfully
supported and maintained hundreds of innovative projects, including eCommerce
platforms, mobile apps, websites, and software.

We understand how important it is to provide swift support, which is why we aim
to be a leading support and maintenance company. Our team provides rapid
technical responses to businesses facing code-related challenges.

Choosing MGC means trusting our extensive experience spanning two decades. We
have a stellar reputation and a 4.9 out of 5 rating based on client reviews,
making us highly recommended as the go-to technical development company. Our
proven track record and client testimonials attest to our expertise and
commitment to delivering exceptional results.

Partnering with MGC gives you access to a team of dedicated professionals who
understand the intricacies of digital development.





Get a FREE Tech Review


WITH MORE THAN 20 YEARS OF EXPERIENCE IN SUPPORTING TECHNOLOGY DEVELOPMENT, YOU
CAN TRUST US.

MGC has been a dependable digital development agency since 2005, providing
highly technical solutions to clients worldwide. Our team has successfully
supported and maintained hundreds of innovative projects, including eCommerce
platforms, mobile apps, websites, and software.

We understand how important it is to provide swift support, which is why we aim
to be a leading support and maintenance company. Our team provides rapid
technical responses to businesses facing code-related challenges.

Choosing MGC means trusting our extensive experience spanning two decades. We
have a stellar reputation and a 4.9 out of 5 rating based on client reviews,
making us highly recommended as the go-to technical development company. Our
proven track record and client testimonials attest to our expertise and
commitment to delivering exceptional results.

Partnering with MGC gives you access to a team of dedicated professionals who
understand the intricacies of digital development.





Get a FREE Tech Review




THE PROCESS TO GET YOU THE SUPPORT YOU NEED.

In digital downtime, businesses rely on their digital agency for immediate
support. However, delays in receiving quick responses can be frustrating. We
offer fast and reliable support for e-commerce, websites, and mobile apps to
minimise downtime and keep your business running smoothly.


01

TAKE A GLANCE AT OUR PLANS.

Contact, great choice

02

CLICK THE "GET STARTED" BUTTON.


03

SHARE THE ISSUES YOU'RE EXPERIENCING.


04

RECEIVE AN INVITATION TO OUR PROJECT MANAGEMENT SYSTEM.


05

GAIN RAPID ACCESS TO A DEVELOPER.


We will set you up
06

ONGOING MAINTENANCE SUPPORT.


Your supported



WHAT MAKES US SOOO GOOD AT IT…


RELIABLE.

We focus on providing you with the best possible support for your platform. With
years of experience and expertise, we have delivered exceptional results on
hundreds of projects. Our reliable and efficient support ensures that your
expectations are met, and we strive to earn your trust as your go-to provider
for support and maintenance services. A dedicated project manager tracks and
manages all time, ensuring clear communication and transparency throughout the
process.


WE EARN YOUR TRUST.

We understand that trust is critical to the success of any project, and we are
committed to building that trust with you. With years of experience in the
industry, we have gained a deep understanding of the severe consequences of
technology failures and the importance of reliable support. You can trust us as
a dependable partner to provide effective solutions that meet your unique
business needs. We value strong relationships with our clients, and every
interaction with our team is focused on leaving you confident and satisfied with
our services. Let us help you achieve your digital goals and build a lasting
partnership based on trust and expertise.


RESPONSIVE.

Our support team understands the critical nature of urgent matters, whether
related to your Magento eCommerce platform, WordPress website, or Mobile App. We
are dedicated to providing swift and efficient solutions to your problems across
all platforms. You can rest assured that your digital presence is always in good
hands.


OPTIMISED.

We have developed flexible support and maintenance services tailored to your
goals and objectives. We work closely with you to understand your needs and
adjust our services accordingly. Our team is committed to providing you with the
best possible service, so we have perfected our processes to ensure we always
deliver on our promises. You can trust us to give you the support you need to
achieve your business goals.


Web

Experience in developing database websites to all sectors

EXPLORE WEB
eCommerce

We develop forward-thinking eCommerce using the latest technologies to deliver
outstanding results and aid sales.

EXPLORE eCommerce
Mobile App

Native, Hybrid, Flutter. We develop mobile apps to a mobile world.

EXPLORE MOBILE
Software

We develop corporate and consumer applications based on our profound
understanding of technologies and markets.

EXPLORE SOFTWARE


.EXPERTISE. WHY MGC?

Our ultimate goal is to provide you with the best possible developers when you
need them. We understand the importance of having a reliable and skilled team to
support your digital needs, and we strive to exceed your expectations by
offering flexible options that cater to your unique requirements. Whether you
need assistance with Magento eCommerce, WordPress Website, or Mobile Apps
development, we have a team of experts ready to tackle any challenge. With our
proven track record of delivering exceptional results and working with all types
of brands worldwide, you can trust us to provide the highest quality service and
support.




.VALUE.

As a vital partner for any business, we provide ongoing support, maintenance,
and priority development services for existing online developments. Our services
prevent downtime and loss of revenue, ensuring optimal user experience and
competitive advantage. Knowing that your online presence is in good hands, we
give you peace of mind. We aim to provide you with the best possible developers
when needed.




.RETURN.

We provide ongoing support, maintenance, and priority development for online
developments. This is essential as downtime and loss of revenue can occur due to
issues such as slow loading times, broken links, and security breaches. Great
development support prevents potential revenue loss by ensuring uninterrupted
functionality and optimal user experience. This adds immense value to a company
by increasing customer retention and maintaining a competitive edge in the
marketplace. As a vital partner for any business, we are committed to giving you
the best possible developers when you need them.




.EXPERTISE. WHY MGC?

Our ultimate goal is to provide you with the best possible developers when you
need them. We understand the importance of having a reliable and skilled team to
support your digital needs, and we strive to exceed your expectations by
offering flexible options that cater to your unique requirements. Whether you
need assistance with Magento eCommerce, WordPress Website, or Mobile Apps
development, we have a team of experts ready to tackle any challenge. With our
proven track record of delivering exceptional results and working with all types
of brands worldwide, you can trust us to provide the highest quality service and
support.


.VALUE.

As a vital partner for any business, we provide ongoing support, maintenance,
and priority development services for existing online developments. Our services
prevent downtime and loss of revenue, ensuring optimal user experience and
competitive advantage. Knowing that your online presence is in good hands, we
give you peace of mind. We aim to provide you with the best possible developers
when needed.


.RETURN.

We provide ongoing support, maintenance, and priority development for online
developments. This is essential as downtime and loss of revenue can occur due to
issues such as slow loading times, broken links, and security breaches. Great
development support prevents potential revenue loss by ensuring uninterrupted
functionality and optimal user experience. This adds immense value to a company
by increasing customer retention and maintaining a competitive edge in the
marketplace. As a vital partner for any business, we are committed to giving you
the best possible developers when you need them.




.EXPERTISE. WHY MGC?



Our ultimate goal is to provide you with the best possible developers when you
need them. We understand the importance of having a reliable and skilled team to
support your digital needs, and we strive to exceed your expectations by
offering flexible options that cater to your unique requirements. Whether you
need assistance with Magento eCommerce, WordPress Website, or Mobile Apps
development, we have a team of experts ready to tackle any challenge. With our
proven track record of delivering exceptional results and working with all types
of brands worldwide, you can trust us to provide the highest quality service and
support.


.VALUE.



As a vital partner for any business, we provide ongoing support, maintenance,
and priority development services for existing online developments. Our services
prevent downtime and loss of revenue, ensuring optimal user experience and
competitive advantage. Knowing that your online presence is in good hands, we
give you peace of mind. We aim to provide you with the best possible developers
when needed.


.RETURN.



We provide ongoing support, maintenance, and priority development for online
developments. This is essential as downtime and loss of revenue can occur due to
issues such as slow loading times, broken links, and security breaches. Great
development support prevents potential revenue loss by ensuring uninterrupted
functionality and optimal user experience. This adds immense value to a company
by increasing customer retention and maintaining a competitive edge in the
marketplace. As a vital partner for any business, we are committed to giving you
the best possible developers when you need them.


BUSINESSES RISK DOWNTIME, LOST REVENUE, AND DAMAGED CUSTOMER RELATIONSHIPS
WITHOUT RELIABLE SUPPORT AND MAINTENANCE. LET US PROVIDE THE CRUCIAL ASSISTANCE
YOU NEED TO AVOID THESE COSTLY CONSEQUENCES.


HELPING CLIENTS KNOW THERE CODE

View all our news


FIRST IMPRESSIONS MATTER: THE IMPACT OF WEBSITE BUGS ON BRAND IMAGE


MAINTAINING CLIENT TRUST: THE RISKS OF IGNORING SUPPORT REQUESTS


FROM FRUSTRATION TO FLOURISHING: TRANSFORMING BUGGY PLATFORMS FOR AGENCIES


THE CRUCIAL ROLE OF CLEAR COMMUNICATION IN PROVIDING APP SUPPORT

View all our news


LATEST


FIRST IMPRESSIONS MATTER: THE IMPACT OF WEBSITE BUGS ON BRAND IMAGE


MAINTAINING CLIENT TRUST: THE RISKS OF IGNORING SUPPORT REQUESTS


FROM FRUSTRATION TO FLOURISHING: TRANSFORMING BUGGY PLATFORMS FOR AGENCIES


THE CRUCIAL ROLE OF CLEAR COMMUNICATION IN PROVIDING APP SUPPORT


THE NIGHTMARE OF A HACKED WORDPRESS WEBSITE: PREVENTION, REMOVAL, AND FUTURE
SECURITY


THE POWER OF REGULAR UPDATES AND MAINTENANCE: ENSURING THE SUCCESS OF YOUR
MOBILE APP

view all latest


WE ARE AWARE OF THE DIFFICULTIES YOU MAY BE EXPERIENCING ONLINE,
AND WE ARE HERE TO ASSIST YOU IN RESOLVING THEM.

Get a FREE Tech Review

NEWSLETTER:

NEWSLETTER:

Get the latest hints, tips and advice on how to stay on top of your company's
tech.

Thank you for joining our newsletter.



Join today!
01429 874510
welcome@mgcagency.co.uk
 * 
 * 
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 * 

HUB TWO
The Innovation Centre, Venture Court,
Queens Meadow Business Park,
Hartlepool, TS25 5TG

QUICK LINKS

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 * Free Tech Review
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 * About Us
 * News
 * Support and Pricing
 * FAQs
 * Contact Us
 * Our work

EXPERTISE

 * Magento Support
 * Mobile App Support
 * WordPress Support

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