support.dtdc.com
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URL:
https://support.dtdc.com/support/custom_surveys/956c6fc58d3e82ad6c2a0c44b708eded/very_unhappy/new
Submission: On July 24 via api from AE — Scanned from DE
Submission: On July 24 via api from AE — Scanned from DE
Form analysis 1 forms found in the DOM
POST /support/custom_surveys/956c6fc58d3e82ad6c2a0c44b708eded/very_unhappy/new
<form id="survey_form" onsubmit="javascript:Feedback.surveySaveHit(event, '-102', '956c6fc58d3e82ad6c2a0c44b708eded', "")" data-email-scan-compatible="true" data-handle="956c6fc58d3e82ad6c2a0c44b708eded"
action="/support/custom_surveys/956c6fc58d3e82ad6c2a0c44b708eded/very_unhappy/new" accept-charset="UTF-8" method="post"><input name="utf8" type="hidden" value="✓"><input type="hidden" name="authenticity_token"
value="DgeAVl06M+hiA3koJbPJCA3ATishmRSt8fZSSzEj5Vpp+ALakBWP4TnICOsj/A5ls2pgn1fkpezImYWCanA5xg==">
<div class="highlighter">
<h2></h2>
<div class="freshdesk_satisfaction_survey">
<div style="width: 100%;font: 13px 'Helvetica Neue', Helvetica, Arial, sans-serif;">
<span style="font-family: Arial, sans-serif; color: #333;font-weight:bold;">
<p>How would you rate the resolution provided by the support agent?</p>
</span>
<table cellspacing="0" cellpadding="0" style="table-layout:fixed; margin-top:10px; margin-left: auto; margin-right: auto;">
<tbody>
<tr>
<td id="survey_option_header_103" style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:grey;" data-bg-color="#4e8d00"></td>
<td id="survey_option_header_102" style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:grey;" data-bg-color="#6bb436"></td>
<td id="survey_option_header_100" style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:grey;" data-bg-color="#f1db16"></td>
<td id="survey_option_header_-102" style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:#ff8c00;" data-bg-color="#ff8c00"></td>
<td id="survey_option_header_-103" style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:grey;" data-bg-color="#e7340f"></td>
</tr>
<tr>
<td class="survey_option unselected" style="width: 14.28%; border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:lightgrey;" data-bg-color="#e6efdd" data-choice="103">
<a href="https://support.dtdc.com/support/custom_surveys/956c6fc58d3e82ad6c2a0c44b708eded/extremely_happy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block; color:grey;">Extremely satisfied</a>
</td>
<td class="survey_option unselected" style="width: 14.28%; border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:lightgrey;" data-bg-color="#ebf4e3" data-choice="102">
<a href="https://support.dtdc.com/support/custom_surveys/956c6fc58d3e82ad6c2a0c44b708eded/very_happy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block; color:grey;">Mostly satisfied</a>
</td>
<td class="survey_option unselected" style="width: 14.28%; border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:lightgrey;" data-bg-color="#fdfae2" data-choice="100">
<a href="https://support.dtdc.com/support/custom_surveys/956c6fc58d3e82ad6c2a0c44b708eded/neutral/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block; color:grey;">Neither satisfied nor dissatisfied</a>
</td>
<td class="survey_option selected" style="width: 14.28%; border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:#ffefdf;" data-bg-color="#ffefdf" data-choice="-102">
<a href="https://support.dtdc.com/support/custom_surveys/956c6fc58d3e82ad6c2a0c44b708eded/very_unhappy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block; color:black;">Mostly dissatisfied</a>
</td>
<td class="survey_option unselected" style="width: 14.28%; border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:lightgrey;" data-bg-color="#fce3e0" data-choice="-103">
<a href="https://support.dtdc.com/support/custom_surveys/956c6fc58d3e82ad6c2a0c44b708eded/extremely_unhappy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block; color:grey;">Extremely dissatisfied</a>
</td>
</tr>
</tbody>
</table>
</div>
</div>
<script type="text/javascript">
jQuery(document).ready(function() {
jQuery('.survey_option.unselected').hover(function(event) {
var choice = jQuery(this).data('choice');
jQuery(this).css('background-color', jQuery(this).data('bgColor'));
jQuery(this).find('a').css('color', 'black');
choiceHeader = jQuery('#survey_option_header_' + choice);
choiceHeader.css('background-color', choiceHeader.data('bgColor'));
}, function() {
var choice = jQuery(this).data('choice');
jQuery(this).css('background-color', 'lightgrey');
jQuery(this).find('a').css('color', 'grey');
choiceHeader = jQuery('#survey_option_header_' + choice);
choiceHeader.css('background-color', 'grey');
});
});
</script>
<div class="survey-overlay center" style="display:none;"></div>
<div class="loading">
<span class="loading-text"> Redirecting to ticket page </span>
</div>
</div>
<div class="survey_question_list" id="survey_question">
<textarea autocomplete="off" class="input-comment required" id="survey_feedback" name="feedback" rel="ghostwriter" type="text" width="100%"
placeholder="Help us make your experience even better with DTDC. We would really appreciate if could take a few minutes to provide your feedback."></textarea>
<input type="submit" name="commit" value="Submit" id="submit_survey" class="btn btn-primary btn-comment">
</div>
</form>Text Content
Home FAQs Sign In How would you rate the resolution provided by the support agent? Extremely satisfied Mostly satisfied Neither satisfied nor dissatisfied Mostly dissatisfied Extremely dissatisfied Redirecting to ticket page