support.microsoft.com Open in urlscan Pro
2a02:26f0:480:bb1::f03  Public Scan

Form analysis
3 forms found in the DOM

Name: searchForm — GET /en-us/Search/results

<form class="c-search" autocomplete="off" id="searchForm" name="searchForm" role="search" action="/en-us/Search/results" method="GET"
  data-seautosuggest="{&quot;queryParams&quot;:{&quot;market&quot;:&quot;en-us&quot;,&quot;clientId&quot;:&quot;7F27B536-CF6B-4C65-8638-A0F8CBDFCA65&quot;,&quot;sources&quot;:&quot;Microsoft-Terms,Iris-Products,DCatAll-Products&quot;,&quot;filter&quot;:&quot;+ClientType:StoreWeb&quot;,&quot;counts&quot;:&quot;5,1,5&quot;},&quot;familyNames&quot;:{&quot;Apps&quot;:&quot;App&quot;,&quot;Books&quot;:&quot;Book&quot;,&quot;Bundles&quot;:&quot;Bundle&quot;,&quot;Devices&quot;:&quot;Device&quot;,&quot;Fees&quot;:&quot;Fee&quot;,&quot;Games&quot;:&quot;Game&quot;,&quot;MusicAlbums&quot;:&quot;Album&quot;,&quot;MusicTracks&quot;:&quot;Song&quot;,&quot;MusicVideos&quot;:&quot;Video&quot;,&quot;MusicArtists&quot;:&quot;Artist&quot;,&quot;OperatingSystem&quot;:&quot;Operating System&quot;,&quot;Software&quot;:&quot;Software&quot;,&quot;Movies&quot;:&quot;Movie&quot;,&quot;TV&quot;:&quot;TV&quot;,&quot;CSV&quot;:&quot;Gift Card&quot;,&quot;VideoActor&quot;:&quot;Actor&quot;}}"
  data-seautosuggestapi="https://www.microsoft.com/msstoreapiprod/api/autosuggest"
  data-m="{&quot;cN&quot;:&quot;GlobalNav_Search_cont&quot;,&quot;cT&quot;:&quot;Container&quot;,&quot;id&quot;:&quot;c3c1c9c2m1r1a1&quot;,&quot;sN&quot;:3,&quot;aN&quot;:&quot;c1c9c2m1r1a1&quot;}" aria-expanded="false" style="overflow-x: visible;">
  <div class="x-screen-reader" aria-live="assertive"></div>
  <input id="cli_shellHeaderSearchInput" aria-label="Search Expanded" aria-autocomplete="list" aria-expanded="false" aria-controls="universal-header-search-auto-suggest-transparent" aria-owns="universal-header-search-auto-suggest-ul" type="search"
    name="query" role="combobox" placeholder="Search for help" data-m="{&quot;cN&quot;:&quot;SearchBox_nav&quot;,&quot;id&quot;:&quot;n1c3c1c9c2m1r1a1&quot;,&quot;sN&quot;:1,&quot;aN&quot;:&quot;c3c1c9c2m1r1a1&quot;}" data-toggle="tooltip"
    data-placement="right" title="Search for help" style="overflow-x: visible;">
  <button id="search" aria-label="Search for help" class="c-glyph" data-m="{&quot;cN&quot;:&quot;Search_nav&quot;,&quot;id&quot;:&quot;n2c3c1c9c2m1r1a1&quot;,&quot;sN&quot;:2,&quot;aN&quot;:&quot;c3c1c9c2m1r1a1&quot;}" data-bi-mto="true"
    aria-expanded="false" style="overflow-x: visible;">
    <span role="presentation" style="overflow-x: visible;">Search</span>
    <span role="tooltip" class="c-uhf-tooltip c-uhf-search-tooltip" style="overflow-x: visible;">Search for help</span>
  </button>
  <div class="m-auto-suggest" id="universal-header-search-auto-suggest-transparent" role="group" style="overflow-x: visible;">
    <ul class="c-menu" id="universal-header-search-auto-suggest-ul" aria-label="Search Suggestions" aria-hidden="true" data-bi-dnt="true" data-bi-mto="true" data-js-auto-suggest-position="default" role="listbox" data-tel="jsll"
      data-m="{&quot;cN&quot;:&quot;search suggestions_cont&quot;,&quot;cT&quot;:&quot;Container&quot;,&quot;id&quot;:&quot;c3c3c1c9c2m1r1a1&quot;,&quot;sN&quot;:3,&quot;aN&quot;:&quot;c3c1c9c2m1r1a1&quot;}" style="overflow-x: visible;"></ul>
    <ul class="c-menu f-auto-suggest-no-results" aria-hidden="true" data-js-auto-suggest-postion="default" data-js-auto-suggest-position="default" role="listbox" style="overflow-x: visible;">
      <li class="c-menu-item" style="overflow-x: visible;"> <span tabindex="-1" style="overflow-x: visible;">No results</span></li>
    </ul>
  </div>
</form>

GET /search/results

<form id="supHomeAndLandingPageSearchBoxForm" class="supHomeAndLandingPageSearchBoxForm" method="GET" action="/search/results" autocomplete="off" role="search">
  <div class="supHomeAndLandingPageSearchBoxContainer">
    <input id="supHomeAndLandingPageSearchBox" class="supHomeAndLandingPageSearchBox" name="query" type="search" placeholder="How can we help you?" aria-label="How can we help you?">
    <input id="supHomeAndLandingPageIsEnrichedQuery" type="hidden" name="isEnrichedQuery" value="false">
    <button class="supHomeAndLandingPageSearchButton" id="searchsubmit" type="submit" title="Search" data-bi-mto="" aria-label="Search">
      <span class="supHomeAndLandingPageSearchIcon"></span>
    </button>
  </div>
</form>

Name: smartFeedbackForm — javascript:void(0);

<form action="javascript:void(0);" id="extendedFeedbackForm" name="smartFeedbackForm" class="smartFeedbackForm supStickyFeedbackMarginBottom">
  <div class="ocSmartFeedbackBegin extendedFeedbackArticleInfoUseful" role="region" aria-label="Provide feedback about this article">
    <h2 id="beginFeedbackHeader" class="boldFont extendedFeedbackHeader">Was this information helpful?</h2>
    <div class="feedbackButtons" role="group" aria-labelledby="beginFeedbackHeader">
      <button class="ocFeedbackButton supStickyFeedbackButton feedbackSelection feedbackButtonBlue" name="buttonYes" type="button" data-bi-id="buttonYes" data-bi-mto="">Yes</button>
      <button class="ocFeedbackButton supStickyFeedbackButton feedbackSelection feedbackButtonBlue" name="buttonNo" type="button" data-bi-id="buttonNo" data-bi-mto="">No</button>
    </div>
  </div>
  <div id="extendedFeedback" class="ocSmartFeedbackReply ocHidden">
    <div id="extendedFeedbackHeader" class="supStickyFeedbackHeader">
      <label for="feedbackText" class="ocFeedbackHeaderIfArticleHelpful ocHidden">
        <span class="boldFont" aria-hidden="true">Thank you! Any more feedback for Microsoft?</span>
      </label>
      <label for="feedbackText" class="ocFeedbackHeaderIfArticleNotHelpful ocHidden">
        <span class="boldFont" aria-hidden="true">Can you help us improve?</span> (Send feedback to Microsoft so we can help.) </label>
    </div>
    <fieldset id="extendedFeedbackArticleExperience" class="feedbackGroup">
      <legend class="extendedFeedbackQuestionLabels">What affected your experience?</legend>
      <div class="ocFeedbackHeaderIfArticleHelpful ocHidden">
        <div id="articleExperience_helpful_0">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_0" name="helpful_0" value="Resolved my issue" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Resolved my issue"></span>
              <span class="experienceOptionLabels">Resolved my issue</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_1" name="helpful_1" value="Clear instructions" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Clear instructions"></span>
              <span class="experienceOptionLabels">Clear instructions</span>
            </label>
          </div>
        </div>
        <div id="articleExperience_helpful_1">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_2" name="helpful_2" value="Easy to follow" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Easy to follow"></span>
              <span class="experienceOptionLabels">Easy to follow</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_3" name="helpful_3" value="No jargon" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="No jargon"></span>
              <span class="experienceOptionLabels">No jargon</span>
            </label>
          </div>
        </div>
        <div id="articleExperience_helpful_2">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_4" name="helpful_4" value="Pictures helped" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Pictures helped"></span>
              <span class="experienceOptionLabels">Pictures helped</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_5" name="helpful_5" value="Other" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Other"></span>
              <span class="experienceOptionLabels">Other</span>
            </label>
          </div>
        </div>
      </div>
      <div class="ocFeedbackHeaderIfArticleNotHelpful ocHidden">
        <div id="articleExperience_notHelpful_0">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_0" name="notHelpful_0" value="Didn't match my screen" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Didn't match my screen"></span>
              <span class="experienceOptionLabels">Didn't match my screen</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_1" name="notHelpful_1" value="Incorrect instructions" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Incorrect instructions"></span>
              <span class="experienceOptionLabels">Incorrect instructions</span>
            </label>
          </div>
        </div>
        <div id="articleExperience_notHelpful_1">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_2" name="notHelpful_2" value="Too technical" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Too technical"></span>
              <span class="experienceOptionLabels">Too technical</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_3" name="notHelpful_3" value="Not enough information" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Not enough information"></span>
              <span class="experienceOptionLabels">Not enough information</span>
            </label>
          </div>
        </div>
        <div id="articleExperience_notHelpful_2">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_4" name="notHelpful_4" value="Not enough pictures" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Not enough pictures"></span>
              <span class="experienceOptionLabels">Not enough pictures</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_5" name="notHelpful_5" value="Other" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Other"></span>
              <span class="experienceOptionLabels">Other</span>
            </label>
          </div>
        </div>
      </div>
    </fieldset>
    <div id="extendedFeedbackVerbatim" class="verbatimFeedback feedbackGroup">
      <label for="verbatimFeedbackInput" class="extendedFeedbackQuestionLabels">Any additional feedback? (Optional)</label>
      <textarea id="verbatimFeedbackInput" class="ocSmartFeedbackTextArea" name="feedbackText" rows="6" cols="40" maxlength="250"
        placeholder="To protect your privacy, do not provide any personal information such as email address, phone number, product key, password, or credit card number."></textarea>
    </div>
    <div id="extendedFeedbackFormSubmit" class="feedbackButtons">
      <button id="buttonFeedbackVerbatimSubmit" class="ocFeedbackButton supStickyFeedbackButton ocButtonSendComment feedbackButtonBlue" type="submit" data-bi-id="buttonFeedbackVerbatimSubmit" data-bi-mto="" disabled="">Submit feedback</button>
    </div>
    <div id="privacyStatement">
      <span>By pressing submit, your feedback will be used to improve Microsoft products and services.</span>
      <a id="privacyLink" href="https://privacy.microsoft.com/en-US/privacystatement"><span>Privacy Statement.</span></a>
    </div>
  </div>
</form>

Text Content

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Teams meeting topics
Teams login
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Join a meeting
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Participate in meetings
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Make it immersive
 * Get started with immersive spaces
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Teams Premium
 * Overview of Microsoft Teams Premium
 * Intelligent productivity
 * Advanced meeting protection
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Meeting options
 * Change your background
 * Meeting themes
 * Audio settings
 * Manage attendee audio and video
 * Reduce background noise
 * Voice isolation in Teams
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 * Use breakout rooms
 * Live transcription
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 * End-to-end encryption
 * Watermark
 * Presenter modes
 * Call and meeting quality
 * Meeting attendance reports
 * Using the lobby
 * Meeting options

Recording options
 * Record a meeting
 * Meeting recap
 * Play and share a meeting recording
 * Delete a recording
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Live events
 * Switch to town halls
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 * Invite attendees
 * organizer checklist
 * For tier 1 events
 * Produce a live event
 * Produce a live event with Teams Encoder
 * Best practices
 * Present
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 * Attendee engagement report
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 * Attend a live event in Teams
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 * Use live captions

Webinars
 * Get started
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 * Publicize a webinar
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 * Change webinar details
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 * Manage webinar recordings
 * Webinar attendance report

Town halls
 * Get started with town hall
 * Attend a town hall
 * Schedule a town hall
 * Customize a town hall
 * Host a town hall
 * Use RTMP-In
 * Town hall insights
 * Manage town hall recordings
 * Cancel a town hall

Troubleshooting
 * Can't join a meeting
 * Camera isn't working
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 * Meetings keep dropping


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Related topics
Teams meeting topics
Teams login
 * How to Login
 * Use Teams on the web

Join a meeting
 * Join a meeting in Teams
 * Join without a Teams account
 * Join on a second device
 * Join as a view-only attendee
 * Join a breakout room
 * Join from Google

Schedule a meeting
 * Schedule a meeting in Teams
 * Schedule from Outlook
 * Schedule from Google
 * Instant meeting
 * Add a dial-in number
 * See all your meetings
 * Invite people
 * Meeting roles
 * Add co-organizers
 * Hide attendee names
 * Tips for large Teams meeting
 * Lock a meeting
 * End a meeting
 * Manage your calendar

Participate in meetings
 * Meeting controls
 * Prepare in a green room
 * Share content
 * Share slides
 * Share sound
 * Use video
 * Apply video filters
 * Mute and unmute
 * Spotlight a video
 * Multitasking
 * Raise your hand
 * Live reactions
 * Take meeting notes
 * Customize your view
 * Laser pointer
 * Cast from a desktop
 * Use a green screen
 * Join as an avatar
 * Customize your avatar
 * Use emotes, gestures, and more

Make it immersive
 * Get started with immersive spaces
 * Use in-meeting controls
 * Spatial audio

Teams Premium
 * Overview of Microsoft Teams Premium
 * Intelligent productivity
 * Advanced meeting protection
 * Engaging event experiences

Meeting options
 * Change your background
 * Meeting themes
 * Audio settings
 * Manage attendee audio and video
 * Reduce background noise
 * Voice isolation in Teams
 * Mute notifications
 * Use breakout rooms
 * Live transcription
 * Language interpretation
 * Live captions
 * End-to-end encryption
 * Watermark
 * Presenter modes
 * Call and meeting quality
 * Meeting attendance reports
 * Using the lobby
 * Meeting options

Recording options
 * Record a meeting
 * Meeting recap
 * Play and share a meeting recording
 * Delete a recording
 * Edit or delete a transcript
 * Customize access to recordings or transcripts

Live events
 * Switch to town halls
 * Get started
 * Schedule a live event
 * Invite attendees
 * organizer checklist
 * For tier 1 events
 * Produce a live event
 * Produce a live event with Teams Encoder
 * Best practices
 * Present
 * Moderate a Q&A
 * Allow anonymous presenters
 * Attendee engagement report
 * Recording and reports
 * Attend a live event in Teams
 * Participate in a Q&A
 * Use live captions

Webinars
 * Get started
 * Schedule a webinar
 * Customize a webinar
 * Publicize a webinar
 * Manage webinar registration
 * Manage what attendees see
 * Change webinar details
 * Manage webinar emails
 * Cancel a webinar
 * Manage webinar recordings
 * Webinar attendance report

Town halls
 * Get started with town hall
 * Attend a town hall
 * Schedule a town hall
 * Customize a town hall
 * Host a town hall
 * Use RTMP-In
 * Town hall insights
 * Manage town hall recordings
 * Cancel a town hall

Troubleshooting
 * Can't join a meeting
 * Camera isn't working
 * Microphone isn't working
 * My speaker isn’t working
 * Breakout rooms issues
 * Immersive spaces issues
 * Meetings keep dropping


RECORD A MEETING IN MICROSOFT TEAMS


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Any Teams meeting or call can be recorded for future viewing. The
recording captures audio, video, and screen sharing activity, and you can share
it securely across your organization.

A recording will expire and be automatically deleted after a set period of time.
The length of time it's available is set by your admin, but you can change the
expiration date of any given recording. For more info, see Manage the expiration
of a meeting recording. 

Notes: 

 * Meeting recordings won't capture whiteboards, annotations, shared notes or
   content shared in the stage view by apps, and also won't include videos or
   animations embedded in PowerPoint Live presentations.

 * When you view a meeting recording, you won't see more than four peoples'
   video streams at once.


IN THIS ARTICLE

Start recording

Stop recording

Find recordings

Who can start or stop a recording?

Manage the expiration of a meeting recording

Privacy

Troubleshoot recordings

Download a recording and more



Important: 

 * As of August 2021, Teams meeting recordings are no longer saved to Microsoft
   Stream. All recordings are now saved to OneDrive for Business.

 * If your organization still uses Stream, please note:

 * After the recording stops, it's processed (which could take a while) and
   saved to Microsoft Stream. Then, it's ready to play.

 * The meeting organizer will receive an email from Microsoft Stream when the
   recording is available. It also shows up in the meeting chat—or in
   the channel conversation if you’re meeting in a channel.

 * If an admin has set a company policy for saving to Microsoft Stream, you need
   to accept it before starting the recording.


START RECORDING

When you start recording a meeting, you also turn on live transcriptions (if
your IT admin allows transcriptions).

 1. Start or join the meeting.

 2. In your meeting controls, select More actions  > Record and transcribe 
    > Start recording  .
    
    Everyone in the meeting will be notified that recording and transcription
    have started.
    
    Notes: 
    
     * You can't make multiple recordings of the same meeting at the same time.
       If one person starts recording a meeting, that recording will be stored
       on the cloud and available to all participants.
    
     * Meeting participants have the option of viewing the transcription during
       the meeting. For details, see view live transcription.


STOP RECORDING

 1. In the meeting controls, select More actions  > Record and transcribe  .

 2. Choose one of the following:
    
    * Stop recording to stop the recording and live transcription.
    
    * Stop transcription to stop the live transcription only. The recording will
      continue until you select Stop recording.


FIND RECORDINGS

Recordings are available in different places depending on the type of meeting.

 * The recording is processed and saved in the meeting organizer's OneDrive for
   Business.

 * The meeting recording shows up in the meeting chat or channel
   conversation (if you’re meeting in a channel).

Note: For now, guests and external attendees can view the recording only if it's
explicitly shared with them. 


WHO CAN START OR STOP A RECORDING?

Anyone who meets the following criteria can start or stop a recording, even if
the meeting organizer isn't present, as long as the meeting organizer has their
cloud recording policy setting turned on.

 * Has one of the following licenses: Office 365 Enterprise E1, E3, E5, F3, A1,
   A3, A5, M365 Business, Business Premium, or Business Essentials.

 * Has recording enabled by an IT admin.

 * Isn't a guest or from another organization.



Type of user

Can start recording?

Can stop recording?

Meeting organizer

 * Yes

 * Yes

Person from same org

 * Yes

 * Yes

Person from another org or company

 * No

 * No

Guest

 * No

 * No

Anonymous

 * No

 * No

Notes: 

 * Recording continues even if the person who started the recording leaves the
   meeting.

 * The recording stops automatically once everyone leaves the meeting. If
   someone forgets to leave, the recording automatically ends after four hours.

 * If one of the participants has a policy for compliance recording, the meeting
   will be recorded according to the policy even if that participant is from
   another org.

With Teams Premium, meeting organizers can easily manage who can record when
scheduling Teams meetings. There are two options for who can record a meeting:
organizers and co-organizers, or organizers and presenters.

See Roles in a Teams meeting for details about selecting presenters and changing
someone's role before and during a meeting. 

Note: Teams Premium is an add-on license that provides additional features to
make Teams meetings more personalized, intelligent, and secure. To get access to
this license, contact your IT admin.

 1. In Teams, go to your Calendar  .

 2. Select New meeting.

 3. Add people to the meeting.

 4. In the meeting invitation, select More options.

 5. Set meeting participants as presenters and co-organizers, as necessary.

 6. Go to Recording & transcript  .

 7. Next to Who can record and transcribe, select an option from the dropdown
    menu. This option isn't available if the meeting is set to record
    automatically.

 8. Select Save.


MANAGE THE EXPIRATION OF A MEETING RECORDING

Your admin settings determine a recording's expiration. If your recording is set
to expire, you'll see a message indicating that when the recording pops into the
meeting chat after the meeting ends. 



To change the expiration of a meeting recording:

 1. Go to your Teams Calendar.

 2. Select the past meeting to open the meeting details.

 3. Select the Recap tab.

 4. Open the recording in your browser.

 5. Beneath the video, select the expiration countdown.
    
    

 6. Change the expiration by selecting a timeframe from the dropdown menu. You
    can also choose No expiration if you don't want it to be deleted.

Notes: 

 * The message indicating that your recording will expire will persist on the
   recording in the chat even if you remove the expiration date. But don't
   worry—if you've selected No expiration, it won't expire.

 * The owner of the recording will get an email when it expires. At that point,
   they'll have up to 90 days to recover it from the recycle bin. Once
   recovered, the recording will no longer expire automatically.

 * Watching the recording won't affect the expiration date.

 * More info for admins can be found here.


PRIVACY

When a meeting recording starts, Teams shows a notification to all participants
on the Teams desktop, web, and mobile apps, as well as to people who joined via
phone.

In some places, you legally need to get everyone's permission before you can
record them. Make sure you know the rules before you start. For more
information, see the Microsoft Privacy Statement.

The person who initiates the recording is the owner. Only the owner can delete
the recording.

Type of recording

Permission to view

Permission to download

Channel meeting

Team

User with view permission

Private meeting

Invited and attended users (chat members)

User with view permission

Group call

Chat members

User with view permission

One-to-one call

Chat members

User with view permission

One-to-one PSTN call

Teams user

Teams user


TROUBLESHOOT RECORDINGS

If you're having problems recording a meeting, you'll probably need the help of
an IT admin to work through them. Keep these things in mind as you move forward:

 * Both the meeting organizer and recorder must have one of the following
   licenses: Office 365 Enterprise E1, E3, E5, F3, A1, A3, A5, M365 Business,
   Business Premium, or Business Essentials.

 * An IT admin must provide a recording license to both the meeting organizer
   and the recorder.

 * Guests or federated users can't record meetings or calls.


WANT TO KNOW MORE?

Play, share, and download a meeting recording

Delete a meeting recording

Edit a recording transcript

Note: Mobile users should update to the latest version of the Teams app for iOS
and Android in order to experience meeting recording and video playback in
Teams.

Important: 

 * As of August 2021, Teams meeting recordings will no longer be saved to
   Microsoft Stream. Moving forward, all meeting recordings will be saved to
   OneDrive for Business. Your organization might already have made this change.

 * If your organization still uses Stream,please note the following:

 * After the recording has stopped, it is processed (which could take a while)
   and saved to Microsoft Stream, and then it is ready to play.

 * The meeting organizer will receive an email from Microsoft Stream when the
   recording is available. It also shows up in the meeting chat—or in
   the channel conversation if you’re meeting in a channel.

 * If an admin has set a company policy for saving to Microsoft Stream, you need
   to accept it before starting the recording.

You can start, stop, and view meeting recordings in Teams mobile app. 

 * To start recording, go to the meeting controls and select More options >
   Start recording.

Everyone in the meeting will be notified that recording has started.

 * To stop recording, go to the meeting controls and select More options > Stop
   recording.

The recording will be processed (which could take a while) and saved to
Microsoft Stream, and then it will be ready to play.

The meeting organizer will receive an email from Microsoft Stream when the
recording is available. The recording will also show up in the meeting chat—or
in the channel, if you’re meeting in a channel.




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