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Submitted URL: http://www.fscs.org.uk/
Effective URL: https://www.fscs.org.uk/
Submission: On May 22 via manual from GB — Scanned from GB
Effective URL: https://www.fscs.org.uk/
Submission: On May 22 via manual from GB — Scanned from GB
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Text Content
Powered by Cookiebot * Consent * Details * [#IABV2SETTINGS#] * About THIS WEBSITE USES COOKIES By using the FSCS website, you consent to the use of cookies in accordance with our cookie policy. You can change your browser settings to disable cookies at any time but if you do so, parts of the FSCS site may not function properly. FSCS is committed to ensuring the security of your personal information and to giving you control over how your data is used. In response to changes to European data regulation known as GDPR, the FSCS privacy notice has been updated. Consent Selection Necessary Preferences Statistics Marketing Show details Necessary 29 Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. Azure 6 Learn more about this provider AI_buffer [x2]Used in context with the "AI_sentBuffer" in order to limit the number of data-server-updates (Azure). This synergy also allows the website to detect any duplicate data-server-updates. Expiry: SessionType: HTML AI_sentBuffer [x2]Used in context with the "AI_buffer" in order to limit the number of data-server-updates (Azure). This synergy also allows the website to detect any duplicate data-server-updates. Expiry: SessionType: HTML ai_session [x2]Preserves users states across page requests. Expiry: 1 dayType: HTTP Cookiebot 3 Learn more about this provider CookieConsent [x3]Stores the user's cookie consent state for the current domain Expiry: 13405 daysType: HTTP Vimeo 2 Learn more about this provider JSESSIONIDPreserves users states across page requests. Expiry: SessionType: HTTP __cf_bmThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. Expiry: 1 dayType: HTTP YouTube 1 Learn more about this provider CONSENTUsed to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website. Expiry: 2 yearsType: HTTP cdn.synthetix.com 2 __syn_authorization [x2]Required to provide chat and FAQ functionality. Expiry: 1 dayType: HTTP claims.fscs.org.uk 3 ASLBSAThis cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. Expiry: SessionType: HTTP ASLBSACORSPreserves users states across page requests. Expiry: SessionType: HTTP BrowserSessionV1Preserves user session state across page requests. Expiry: SessionType: HTTP claims.fscs.org.uk scv.fscs.org.uk 4 ARRAffinity [x2]Used to distribute traffic to the website on several servers in order to optimise response times. Expiry: SessionType: HTTP ARRAffinitySameSite [x2]Used to distribute traffic to the website on several servers in order to optimise response times. Expiry: SessionType: HTTP claims.fscs.org.uk scv.fscs.org.uk www.fscs.org.uk 6 __RequestVerificationToken [x3]Helps prevent Cross-Site Request Forgery (CSRF) attacks. Expiry: SessionType: HTTP ASP.NET_SessionId [x3]Preserves the visitor's session state across page requests. Expiry: SessionType: HTTP scv.fscs.org.uk 2 ApplicationGatewayAffinityRegisters which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. Expiry: SessionType: HTTP ApplicationGatewayAffinityCORSThis cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. Expiry: SessionType: HTTP Preferences 2 Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. Acast 1 Learn more about this provider AcastLangThis cookie is used to determine the preferred language of the visitor and sets the language accordingly on the website, if possible. Expiry: PersistentType: HTML Cookiebot 1 Learn more about this provider CookieConsentBulkSetting-#Enables cookie consent across multiple websites Expiry: PersistentType: HTML Statistics 30 Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. Azure 2 Learn more about this provider ai_user [x2]Used by Microsoft Application Insights software to collect statistical usage and telemetry information. The cookie stores a unique identifier to recognize users on returning visits over time. Expiry: 1 yearType: HTTP Google 5 Learn more about this provider IDEUsed by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. Expiry: 1 yearType: HTTP _ga_# [x2]Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. Expiry: 2 yearsType: HTTP collectUsed to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. Expiry: SessionType: Pixel tdRegisters statistical data on users' behaviour on the website. 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Expiry: 2 yearsType: HTTP Vimeo 1 Learn more about this provider vuidCollects data on the user's visits to the website, such as which pages have been read. Expiry: 2 yearsType: HTTP embed.acast.com www.google-analytics.com 10 _ga [x4]Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Expiry: SessionType: HTTP _gat [x3]Used by Google Analytics to throttle request rate Expiry: SessionType: HTTP _gid [x3]Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Expiry: SessionType: HTTP www.fscs.org.uk 2 .EPiForm_BIDThis cookie is used to distinguish the browser that the visitor is using. The server automatically assigns an ID string to that browser, so that the website can identify the visitor again when reentering the website. Expiry: SessionType: HTTP .EPiForm_VisitorIdentifierThis cookie is used to identify the visitor when reentering the website, by using the ID string contained in the .EPiForm_BID cookie. Expiry: SessionType: HTTP Marketing 33 Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. Meta Platforms, Inc. 2 Learn more about this provider _fbp [x2]Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Expiry: 3 monthsType: HTTP Cookiebot 2 Learn more about this provider ServiceWorkerLogsDatabase#SWHealthLogPending Expiry: PersistentType: IDB ytidb::LAST_RESULT_ENTRY_KEYStores the user's video player preferences using embedded YouTube video Expiry: PersistentType: HTML Google 7 Learn more about this provider pagead/landingCollects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. Expiry: SessionType: Pixel test_cookieUsed to check if the user's browser supports cookies. Expiry: 1 dayType: HTTP _gcl_au [x4]Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. Expiry: 3 monthsType: HTTP ads/ga-audiencesUsed to detect whether the user intends to leave the page via cursor movements. This allows the website to trigger certain pop-ups to keep the user on the website or convert them to customer. Expiry: SessionType: Pixel Hotjar 1 Learn more about this provider _hjRecordingEnabledThis cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party data-center or ad-exchange. Expiry: SessionType: HTML Meta Platforms, Inc. 1 Learn more about this provider frUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Expiry: 3 monthsType: HTTP Twitter Inc. 3 Learn more about this provider i/adsct [x2]The cookie is used by Twitter.com in order to determine the number of visitors accessing the website through Twitter advertisement content. Expiry: SessionType: Pixel muc_adsCollects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. Expiry: 2 yearsType: HTTP YouTube 17 Learn more about this provider LAST_RESULT_ENTRY_KEYPending Expiry: SessionType: HTTP LogsDatabaseV2:V75d76649||#LogsRequestsStorePending Expiry: PersistentType: IDB nextIdPending Expiry: SessionType: HTTP remote_sidNecessary for the implementation and functionality of YouTube video-content on the website. Expiry: SessionType: HTTP requestsPending Expiry: SessionType: HTTP TESTCOOKIESENABLEDPending Expiry: 1 dayType: HTTP VISITOR_INFO1_LIVETries to estimate the users' bandwidth on pages with integrated YouTube videos. Expiry: 180 daysType: HTTP YSCRegisters a unique ID to keep statistics of what videos from YouTube the user has seen. Expiry: SessionType: HTTP yt.innertube::nextIdRegisters a unique ID to keep statistics of what videos from YouTube the user has seen. 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Hotjar 1 Learn more about this provider hjActiveViewportIdsPending Expiry: PersistentType: HTML cdn.synthetix.com 1 syn_selfconfigPending Expiry: PersistentType: HTML scv.fscs.org.uk 1 WarnSessionExpiryAtPending Expiry: SessionType: HTTP Cross-domain consent3 Your consent applies to the following domains: List of domains your consent applies to: scv.fscs.org.uk claims.fscs.org.uk www.fscs.org.uk Cookie declaration last updated on 24/04/2023 by Cookiebot [#IABV2_TITLE#] [#IABV2_BODY_INTRO#] [#IABV2_BODY_LEGITIMATE_INTEREST_INTRO#] [#IABV2_BODY_PREFERENCE_INTRO#] [#IABV2_LABEL_PURPOSES#] [#IABV2_BODY_PURPOSES_INTRO#] [#IABV2_BODY_PURPOSES#] [#IABV2_LABEL_FEATURES#] [#IABV2_BODY_FEATURES_INTRO#] [#IABV2_BODY_FEATURES#] [#IABV2_LABEL_PARTNERS#] [#IABV2_BODY_PARTNERS_INTRO#] [#IABV2_BODY_PARTNERS#] Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy. Please state your consent ID and date when you contact us regarding your consent. Do not sell or share my personal information Use necessary cookies only Allow selection Customize Allow all cookies Powered by Cookiebot by Usercentrics Skip to main content Skip to need help FSCS Financial Services Compensation Scheme Account login My claim Contact information Contact us Click to search Click to search * Making a claim * Why claim direct with FSCS? * Failed firms * The claims process * Eligibility * How long will my claim take? * British Steel Pension Scheme transfer * Small businesses & limited companies * Temporary high balances * Complaints * Failed insurance companies – who gets involved and what do they do? * Failed insurance companies – what happens next? * Charities * Defined benefit pension transfers * Sending us documents * Useful info for customers * FSCS and the Financial Ombudsman Service * Scams and fraudsters * How do banking licences affect FSCS protection? * When did FSCS coverage begin? * Deceased customers * Claims management companies * Guide to financial protection in the UK * Using a personal representative * Cost of living * What we cover * Banks & building societies * Credit unions * Debt management * Funeral plans * Insurance * Investments * Mortgages * Payment protection insurance * Pensions * Check your money's safe * Pension Protection Checker * Investment Protection Checker * Bank & Savings Protection Checker * For industry * FSCS publications * Budget Update - January 2023 * Outlook November 2022 * Consumer research * Beyond compensation * Funeral plans industry resources * Deposit Takers Course * FSCS protected badge * Single customer view * Deposit protection Q&As - banks & building societies * Deposit protection Q&As - credit unions * News * Podcasts * #23 Future gazing: investing in technology to help our customers * #22 I’ve got my compensation – what next? * #21 How we protect the money in your bank, building society or credit union * #20 Women in finance * #19 Mini-pod: What the Fs? How FSCS fits into the financial services industry * #18 Mini-pod: What happens after I submit my claim? * #17 Recovering the costs of compensation * #16 How do we make numbers more accessible? * #15 3 ways to make sure your money is safe * #14 Mini-pod: What is a temporary high balance? * #13 Celebrating Black History Month: meaningful action for lasting change * #12 Mini-pod: What does FSCS mean when it declares a firm ‘in default’? * FSCS news * Fortnightly financial #21 * Fortnightly financial #20 * Fortnightly financial #19 * Fortnightly financial #18 * FSCS Research - 3rd report * The role of the retail pool * Fraud & scams * The ongoing fight against scams * Protecting your financial future * Protect yourself from scams * Top 5 financial scams * Protect yourself from pension scams * Technology * Crypto assets - wild west finance or a force for good? * Ready, debt, go: using automation to help our debt management customers * Finding the needle in the haystack * FSCS embraces artificial intelligence to help customers * Fintech in banking * Protection * Going green: protecting your money from greenwashing * Cryptoassets - five things to consider * What's crowdfunding? What are the risks? * Mini-bonds – should you invest? * FSCS: Recovering compensation costs and tackling the root causes of consumer harm * Wider Implications Framework annual report for 2022 published * About us * Our mission and strategy * Careers at FSCS * Jobs at FSCS * Career pathways * Our culture * Our benefits * Why we are great * Smarter working * Equity, Diversity & Inclusion * Responsible business * Family friendly * External recognition * Environment * How we are funded * Levy information and retail pool * Recoveries * Organisational information * Our governance * Terms, conditions, technical information * Section 27 claims * Product terms and conditions * Accepting deposits * Designated investment business * Insurance business * Insurance mediation * Home finance advice and arranging * Determinations * Default policy * Brexit and FSCS protection * Women in Finance Charter FSCS Close banner icon * Making a claim FSCS FSCS Back to previous menu * Making a claim * Why claim direct with FSCS? * Failed firms * The claims process FSCS FSCS Back to previous menu * The claims process * Eligibility * How long will my claim take? * British Steel Pension Scheme transfer * Small businesses & limited companies * Temporary high balances * Complaints * Failed insurance companies – who gets involved and what do they do? * Failed insurance companies – what happens next? * Charities * Defined benefit pension transfers * Sending us documents * Useful info for customers FSCS FSCS Back to previous menu * Useful info for customers * FSCS and the Financial Ombudsman Service * Scams and fraudsters * How do banking licences affect FSCS protection? * When did FSCS coverage begin? * Deceased customers * Claims management companies * Guide to financial protection in the UK * Using a personal representative * Cost of living * What we cover FSCS FSCS Back to previous menu * What we cover * Banks & building societies * Credit unions * Debt management * Funeral plans * Insurance * Investments * Mortgages * Payment protection insurance * Pensions * Check your money's safe FSCS FSCS Back to previous menu * Check your money's safe * Pension Protection Checker * Investment Protection Checker * Bank & Savings Protection Checker * For industry FSCS FSCS Back to previous menu * For industry * FSCS publications FSCS FSCS Back to previous menu * FSCS publications * Budget Update - January 2023 * Outlook November 2022 * Consumer research FSCS FSCS Back to previous menu * Consumer research * Beyond compensation * Funeral plans industry resources * Deposit Takers Course * FSCS protected badge * Single customer view * Deposit protection Q&As - banks & building societies * Deposit protection Q&As - credit unions * News FSCS FSCS Back to previous menu * News * Podcasts FSCS FSCS Back to previous menu * Podcasts * #23 Future gazing: investing in technology to help our customers * #22 I’ve got my compensation – what next? * #21 How we protect the money in your bank, building society or credit union * #20 Women in finance * #19 Mini-pod: What the Fs? How FSCS fits into the financial services industry * #18 Mini-pod: What happens after I submit my claim? * #17 Recovering the costs of compensation * #16 How do we make numbers more accessible? * #15 3 ways to make sure your money is safe * #14 Mini-pod: What is a temporary high balance? * #13 Celebrating Black History Month: meaningful action for lasting change * #12 Mini-pod: What does FSCS mean when it declares a firm ‘in default’? * FSCS news FSCS FSCS Back to previous menu * FSCS news * Fortnightly financial #21 * Fortnightly financial #20 * Fortnightly financial #19 * Fortnightly financial #18 * FSCS Research - 3rd report * The role of the retail pool * Fraud & scams FSCS FSCS Back to previous menu * Fraud & scams * The ongoing fight against scams * Protecting your financial future * Protect yourself from scams * Top 5 financial scams * Protect yourself from pension scams * Technology FSCS FSCS Back to previous menu * Technology * Crypto assets - wild west finance or a force for good? * Ready, debt, go: using automation to help our debt management customers * Finding the needle in the haystack * FSCS embraces artificial intelligence to help customers * Fintech in banking * Protection FSCS FSCS Back to previous menu * Protection * Going green: protecting your money from greenwashing * Cryptoassets - five things to consider * What's crowdfunding? What are the risks? * Mini-bonds – should you invest? * FSCS: Recovering compensation costs and tackling the root causes of consumer harm * Wider Implications Framework annual report for 2022 published * About us FSCS FSCS Back to previous menu * About us * Our mission and strategy * Careers at FSCS FSCS FSCS Back to previous menu * Careers at FSCS * Jobs at FSCS FSCS FSCS Back to previous menu * Jobs at FSCS * Career pathways * Our culture * Our benefits * Why we are great * Smarter working * Equity, Diversity & Inclusion * Responsible business * Family friendly * External recognition * Environment * How we are funded FSCS FSCS Back to previous menu * How we are funded * Levy information and retail pool * Recoveries * Organisational information FSCS FSCS Back to previous menu * Organisational information * Our governance * Terms, conditions, technical information FSCS FSCS Back to previous menu * Terms, conditions, technical information * Section 27 claims * Product terms and conditions * Accepting deposits * Designated investment business * Insurance business * Insurance mediation * Home finance advice and arranging * Determinations * Default policy * Brexit and FSCS protection * Women in Finance Charter Share this page Twitter: Opens in a new window LinkedIn: Opens in a new window Facebook: Opens in a new window Mail To: Opens in a new window FSCS PROTECTS YOU WHEN FINANCIAL FIRMS FAIL If the financial firm you've used has gone out of business and can't pay your claim, we can step in to pay compensation. Set up by the government, we’re independent and our service is free to use. You’ll keep 100% of the compensation you’re owed when you claim directly through us. Watch our 60-second video to find out more about who we are, and how we can help. This content is unavailable because you have opted out of statistics tracking cookies. Please click below to change consent and get access to the content. Change cookie preference SEE HOW MUCH OF YOUR PENSION IS FSCS PROTECTED We've also checkers to see how much of your savings and investments are protected. FIND YOUR FAILED FINANCIAL FIRM Read the latest on how we're dealing with recently failed financial firms, and sign up for email updates. GETTING YOUR MONEY BACK Make your claim here, or if you've already started a claim, log in. Our service is free and you'll keep all the compensation. FSCS PROTECTED PRODUCTS Banks and building societies Banks and building societies Credit unions Credit unions Pensions Pensions Mortgages Mortgages Insurance Insurance Investments Investments PPI PPI Debt management Debt management Funeral plans Funeral plans Back to top Up Arrow Find out if you are able to claim Start your claim journey ABOUT THIS SITE * About us * Compensation limits * Find firms * How we work * Protection checker HELPFUL LINKS * Firms list * Info for Professional Representatives * Media centre * Supplying FSCS * Brexit * Accessibility help * Cookies information * Data protection statement * Terms and conditions * Modern slavery statement * Privacy policy GET IN TOUCH * Contact us Facebook FSCS Linkedin page link Podcast Registered as a Limited Company in England and Wales No 3943048 FSCS © Copyright 2023 Want to talk to a real person who’ll help with your claim? Chat with one of our friendly Online Support Team now. * FAQ