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HFS MVP USING AI TO ILLUMINATE THE DARK SIDE OF THE MOON


USING ARTIFICIAL INTELLIGENCE TO ILLUMINATE THE “DARK SIDE OF THE MOON”



In this exclusive report, HFS Research explains how Soroco’s flagship product,
the Scout AI model, interprets human-machine interaction data within companies
to reveal what often remains unseen —the hidden challenges enterprise teams face
at work and how these affect business outcomes.

Scout’s AI then provides data-based recommendations to address these challenges,
paving the way for unprecedented business outcomes.

This is called illuminating the “dark side of the moon”.

WHAT TO EXPECT IN THIS PAPER:

 * Discover the “Dark Side of the Moon” in Enterprises: Uncover hidden
   challenges affecting your team and business outcomes.
 * Stay Ahead with AI-Powered Process Intelligence: Elevate your understanding
   of process evolution driven by AI.

 * Maximize Business Outcomes: Learn how AI seamlessly connects interaction data
   with macro-objectives—cost optimization, revenue realization, and enhanced
   customer experiences.

WHO SHOULD DIVE IN:

 * Process Intelligence and Automation Leaders
 * CTOs, CIOs, Heads of Transformation, and AI Leaders
 * Operations Heads and Line-of-Business Leaders



MEET THE AUTHORS:


PHIL FERSHT

CEO and Chief Analyst
HFS Research


REETIKA FLEMING

Executive Research Leader
HFS Research


HRIDIKA BISWAS

Senior Analyst
HFS Research





SCOUT

 * Platform
 * Task Discovery
 * Scout for Business Operations
 * Process Discovery
 * Studio

RESOURCES

 * Work graph
 * Customers
 * Partners

 * About Us
 * Careers

Task Mining Software
Process Discovery
Process Mining
Process mining software
Business process mining
Process Intelligence
Process Automation
Mining Software

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