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SOLUTIONS
ConsumerEnterpriseProduct
(coming soon)
RAINDROPSABOUTCAREERS




RAIN IS A
PIONEER IN VOICE & 
CONVERSATIONAL AI.



RAIN IS A
PIONEER IN VOICE & CONVERSATIONAL AI.


We help clients win in the emerging conversational economy–from defining voice
strategies and roadmaps to designing and deploying premium conversational
experiences.



LET'S TALK




PANEL DISCUSSION








WE'VE WORKED WITH 23 FORTUNE 100 COMPANIES.






NIKE

Selling out sneakers through voice





STARBUCKS

Leveraging voice to combat the line



HEADSPACE

Building a voice-first product



BLACKROCK

Information dissemination through voice



TIDE

Using voice to fuel product innovation



SESAME STREET

Launching the first kids voice platform




TIFFANY & CO.

Winning voice search






READY TO GET STARTED?

We meet you exactly where you are in your journey with voice. Our solutions are
modeled through the most natural mode of interaction — conversation.





OMNICHANNEL
STRATEGY




We partner with our clients to establish the leading business drivers to align
with a conversation-integrated omnichannel experience.

What does voice mean for your business, and what should you do about it? Run.
Don’t Walk.


PILOT
PROGRAMS




We lead the execution of voice or chat-integrated pilots around known drivers to
test conversation efficacy in the ecosystem.

From skills to actions and native integrations, we do it all. Soup to nuts.



VIRTUAL
ASSISTANTS




We design, develop, deploy, and support the implementation of virtual assistants
on mainstream platforms and owned technology products (on-site or in app
chatbots, or assistants, etc.).

We solve problems through the lens of assistance.



OWNED PRODUCT DEVELOPMENT




We build custom voice-integrated solutions as additive components to brand-owned
solutions. They are informed by pilot or strategy outcomes, cost-benefit
analysis and gap assessments of the existing digital toolkit.

We develop standard-setting solutions.





SCHEDULE A 15 MIN CHAT




"From the first day we kicked off, I have never doubted we picked the right
partner."

Max Kramer
Brand Marketing Digital Innovation Manager, Nike

"RAIN created the first CPG skill on Alexa with little direction from Amazon and
no industry standards to follow. They established a process and guidelines that
we now share as industry best practices."

Michael Francisco
Former Head of Alexa Skills Kit Partners, Amazon

"In terms of conversational experts, I would only hire RAIN. They are the best
partners I’ve worked with and are ahead of everyone else in the space."

Leigh Anne Dunkin
Former Dir. of Emerging Technologies, Starbucks

Slide 2 of 3.







RAINDROPS:
WORDS ON VOICE.


See All


THE SELF-SERVICE CONUNDRUM: IS “EASIER SAID THAN DONE” ATTAINABLE?


Customer service experiences need to leverage a delicate balance of chatbots,
IVR, and voice, and human support to maximize support when customers need it
most.
More

Eric Turkington
VP, Growth


BEYOND BOURDAIN: THE ETHICS & ECONOMICS OF VOICE SYNTHESIS TECHNOLOGY


Voice synthesis tech holds significant potential for good, but it also carries
considerable practical risk and ethical weight.
More

Eric Turkington
VP, Growth


WHY VOICE COMMERCE WON’T TAKE OFF UNTIL OUR EYES GET INVOLVED, TOO


The current paradigm of voice shopping hasn’t yet fully leveraged what voice
does well, or explored how to reinforce these behaviors. Enter multimodality.
More

Kristen Wong
Strategy Analyst


IN THE INTELLIGENT ASSISTANT ERA, VOICE BIOMETRICS ARE THE X-FACTOR


With voice-first interfaces becoming entrenched into our lives, there are more
relevant ways than ever for voice biomarkers to elevate services.
More

Dale LaRue
Director, Client Strategy


VOICE ON-THE-GO: THE TRANSPORTATION OPPORTUNITY


As voice tech becomes commonplace inside consumer vehicles, enterprises focused
on transportation and logistics are catching on to the opportunity.
More

Kristen Wong
Strategy Analyst


UNLOCKING THE VOICE-ENABLED CONSTRUCTION SITE


Voice technology offers construction an exciting chance to craft solutions that
can chip away at the productivity gap that has plagued the industry for years.
More

Kristen Wong
Strategy Analyst





VOICE ON VOICE

See All



OCTOBER 12, 2021


|


BRIEFING #


148


SIRI’S RECKONING

In 2020, Siri was the second most popular voice assistant behind Google
Assistant, with over 500 million users (compared to Google Assistant’s 1+
billion users). While its vast presence on mobile devices has given Siri a
boost, the popular assistant has fallen short in meeting users’ expectations.
Read more

#
147
|
10.5.2021
The New Smart Home
#
146
|
9.28.2021
Front Seat Shopping
#
145
|
9.21.2021
Healthcare’s Next Remedy
#
144
|
9.14.2021
Smart Glasses. Fourth Time’s the Charm?
#
143
|
9.7.2021
Finding “Just Right” - The Challenge of Balance in Assistance
#
142
|
8.31.2021
Voice Technology in Asia

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212.206.6850




© 2021 RAIN




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