www.gladly.com
Open in
urlscan Pro
35.185.35.166
Public Scan
Submitted URL: https://ip.gladly.com/NjY1LVZYRy0yNjkAAAGG1HYLaVPkzTBmjAzHzofwx-bNcoFoDauEOzKEGxr7CIiUNheZAhF54-UA7esVd5WLjzf4nRM=
Effective URL: https://www.gladly.com/cx-maturity-assessment-promo/?utm_medium=email&utm_campaign=lcm-2022-09-evergreen-email-nurture&...
Submission: On September 13 via api from CA — Scanned from CA
Effective URL: https://www.gladly.com/cx-maturity-assessment-promo/?utm_medium=email&utm_campaign=lcm-2022-09-evergreen-email-nurture&...
Submission: On September 13 via api from CA — Scanned from CA
Form analysis
4 forms found in the DOM<form id="mktoForm_1193" __bizdiag="196352828" __biza="WJ__" novalidate="novalidate" class="mktoForm mktoHasWidth mktoLayoutLeft" style="font-family: Helvetica, Arial, sans-serif; font-size: 13px; color: rgb(51, 51, 51); width: 3201px;">
<style type="text/css">
.mktoForm .mktoButtonWrap.mktoSimple .mktoButton {
color: #fff;
border: 1px solid #75ae4c;
padding: 0.4em 1em;
font-size: 1em;
background-color: #99c47c;
background-image: -webkit-gradient(linear, left top, left bottom, from(#99c47c), to(#75ae4c));
background-image: -webkit-linear-gradient(top, #99c47c, #75ae4c);
background-image: -moz-linear-gradient(top, #99c47c, #75ae4c);
background-image: linear-gradient(to bottom, #99c47c, #75ae4c);
}
.mktoForm .mktoButtonWrap.mktoSimple .mktoButton:hover {
border: 1px solid #447f19;
}
.mktoForm .mktoButtonWrap.mktoSimple .mktoButton:focus {
outline: none;
border: 1px solid #447f19;
}
.mktoForm .mktoButtonWrap.mktoSimple .mktoButton:active {
background-color: #75ae4c;
background-image: -webkit-gradient(linear, left top, left bottom, from(#75ae4c), to(#99c47c));
background-image: -webkit-linear-gradient(top, #75ae4c, #99c47c);
background-image: -moz-linear-gradient(top, #75ae4c, #99c47c);
background-image: linear-gradient(to bottom, #75ae4c, #99c47c);
}
</style>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="FirstName" id="LblFirstName" class="mktoLabel mktoHasWidth" style="width: 10px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="FirstName" name="FirstName" placeholder="First Name*" maxlength="255" aria-labelledby="LblFirstName InstructFirstName" type="text"
class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true" style="width: 150px;"><span id="InstructFirstName" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="LastName" id="LblLastName" class="mktoLabel mktoHasWidth" style="width: 10px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="LastName" name="LastName" placeholder="Last Name*" maxlength="255" aria-labelledby="LblLastName InstructLastName" type="text"
class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true" style="width: 150px;"><span id="InstructLastName" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Email" id="LblEmail" class="mktoLabel mktoHasWidth" style="width: 10px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Email" name="Email" placeholder="Your Business Email*" maxlength="255" aria-labelledby="LblEmail InstructEmail" type="email"
class="mktoField mktoEmailField mktoHasWidth mktoRequired" aria-required="true" style="width: 340px;"><span id="InstructEmail" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Company" id="LblCompany" class="mktoLabel mktoHasWidth" style="width: 10px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Company" name="Company" placeholder="Company Name*" maxlength="255" aria-labelledby="LblCompany InstructCompany" type="text"
class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true" style="width: 340px;"><span id="InstructCompany" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset mktoHasWidth" style="width: 10px;"></div>
<div class="mktoFieldWrap">
<div class="mktoHtmlText mktoHasWidth" style="width: 398px;">
<p><span>By completing this form, I agree to receive marketing and other communications from Gladly Software, Inc. and agree to abide by the below Privacy Policy and Terms of Service.</span><br></p>
<p><a href="https://www.gladly.com/privacy-policy/" rel="nofollow noopener" target="_blank">Privacy Policy</a> | <a href="https://www.gladly.com/terms-of-service/" rel="nofollow noopener" target="_blank">Terms of Use</a></p>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow"><input type="hidden" name="UTM_Source__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="marketo" style="margin-bottom: 10px;">
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow"><input type="hidden" name="UTM_Medium__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="email" style="margin-bottom: 10px;">
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow"><input type="hidden" name="UTM_Campaign__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="lcm-2022-09-evergreen-email-nurture" style="margin-bottom: 10px;">
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow"><input type="hidden" name="UTM_Content__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow"><input type="hidden" name="UTM_Term__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow"><input type="hidden" name="honeypot" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
<div class="mktoClear"></div>
</div>
<div class="mktoButtonRow"><span class="mktoButtonWrap mktoSimple" style="margin-left: 120px;"><button type="submit" class="mktoButton">Submit</button></span></div><input type="hidden" name="formid" class="mktoField mktoFieldDescriptor"
value="1193"><input type="hidden" name="munchkinId" class="mktoField mktoFieldDescriptor" value="665-VXG-269">
</form>
<form id="mktoForm_1036" __bizdiag="196351684" __biza="WJ__" novalidate="novalidate" class="mktoForm mktoHasWidth mktoLayoutLeft" style="font-family: Helvetica, Arial, sans-serif; font-size: 13px; color: rgb(51, 51, 51); width: 3201px;">
<style type="text/css">
.mktoForm .mktoButtonWrap.mktoSimple .mktoButton {
color: #fff;
border: 1px solid #75ae4c;
padding: 0.4em 1em;
font-size: 1em;
background-color: #99c47c;
background-image: -webkit-gradient(linear, left top, left bottom, from(#99c47c), to(#75ae4c));
background-image: -webkit-linear-gradient(top, #99c47c, #75ae4c);
background-image: -moz-linear-gradient(top, #99c47c, #75ae4c);
background-image: linear-gradient(to bottom, #99c47c, #75ae4c);
}
.mktoForm .mktoButtonWrap.mktoSimple .mktoButton:hover {
border: 1px solid #447f19;
}
.mktoForm .mktoButtonWrap.mktoSimple .mktoButton:focus {
outline: none;
border: 1px solid #447f19;
}
.mktoForm .mktoButtonWrap.mktoSimple .mktoButton:active {
background-color: #75ae4c;
background-image: -webkit-gradient(linear, left top, left bottom, from(#75ae4c), to(#99c47c));
background-image: -webkit-linear-gradient(top, #75ae4c, #99c47c);
background-image: -moz-linear-gradient(top, #75ae4c, #99c47c);
background-image: linear-gradient(to bottom, #75ae4c, #99c47c);
}
</style>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="FirstName" id="LblFirstName" class="mktoLabel mktoHasWidth" style="width: 10px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="FirstName" name="FirstName" placeholder="First Name*" maxlength="255" aria-labelledby="LblFirstName InstructFirstName" type="text"
class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true" style="width: 150px;"><span id="InstructFirstName" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="LastName" id="LblLastName" class="mktoLabel mktoHasWidth" style="width: 10px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="LastName" name="LastName" placeholder="Last Name*" maxlength="255" aria-labelledby="LblLastName InstructLastName" type="text"
class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true" style="width: 150px;"><span id="InstructLastName" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Company" id="LblCompany" class="mktoLabel mktoHasWidth" style="width: 10px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Company" name="Company" placeholder="Company Name*" maxlength="255" aria-labelledby="LblCompany InstructCompany" type="text"
class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true" style="width: 340px;"><span id="InstructCompany" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Email" id="LblEmail" class="mktoLabel mktoHasWidth" style="width: 10px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Email" name="Email" placeholder="Business Email*" maxlength="255" aria-labelledby="LblEmail InstructEmail" type="email"
class="mktoField mktoEmailField mktoHasWidth mktoRequired" aria-required="true" style="width: 150px;"><span id="InstructEmail" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Phone" id="LblPhone" class="mktoLabel mktoHasWidth" style="width: 10px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Phone" name="Phone" placeholder="Phone Number*" maxlength="255" aria-labelledby="LblPhone InstructPhone" type="tel"
class="mktoField mktoTelField mktoHasWidth mktoRequired" aria-required="true" style="width: 150px;"><span id="InstructPhone" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap"><label for="How_Did_You_Hear_About_Us__c" id="LblHow_Did_You_Hear_About_Us__c" class="mktoLabel mktoHasWidth" style="width: 10px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="How_Did_You_Hear_About_Us__c" name="How_Did_You_Hear_About_Us__c" placeholder="How did you hear about us?" maxlength="255"
aria-labelledby="LblHow_Did_You_Hear_About_Us__c InstructHow_Did_You_Hear_About_Us__c" type="text" class="mktoField mktoTextField mktoHasWidth" style="width: 340px;"><span id="InstructHow_Did_You_Hear_About_Us__c" tabindex="-1"
class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset mktoHasWidth" style="width: 10px;"></div>
<div class="mktoFieldWrap">
<div class="mktoHtmlText mktoHasWidth" style="width: 398px;">
<p><span>By completing this form, I agree to receive marketing and other communications from Gladly Software, Inc. and agree to abide by the below Privacy Policy and Terms of Service.</span><br></p>
<p><a href="https://www.gladly.com/privacy-policy/" rel="nofollow noopener" target="_blank">Privacy Policy</a> | <a href="https://www.gladly.com/terms-of-service/" rel="nofollow noopener" target="_blank">Terms of Use</a></p>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow"><input type="hidden" name="UTM_Source__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="marketo" style="margin-bottom: 10px;">
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow"><input type="hidden" name="UTM_Medium__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="email" style="margin-bottom: 10px;">
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow"><input type="hidden" name="UTM_Campaign__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="lcm-2022-09-evergreen-email-nurture" style="margin-bottom: 10px;">
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow"><input type="hidden" name="UTM_Content__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow"><input type="hidden" name="UTM_Term__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow"><input type="hidden" name="honeypot" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
<div class="mktoClear"></div>
</div>
<div class="mktoButtonRow"><span class="mktoButtonWrap mktoSimple" style="margin-left: 120px;"><button type="submit" class="mktoButton">Request a Demo</button></span></div><input type="hidden" name="formid" class="mktoField mktoFieldDescriptor"
value="1036"><input type="hidden" name="munchkinId" class="mktoField mktoFieldDescriptor" value="665-VXG-269">
</form>
<form __bizdiag="780017593" __biza="WJ__" novalidate="novalidate" class="mktoForm mktoHasWidth mktoLayoutLeft"
style="font-family: Helvetica, Arial, sans-serif; font-size: 13px; color: rgb(51, 51, 51); visibility: hidden; position: absolute; top: -500px; left: -1000px; width: 1600px;"></form>
<form __bizdiag="780017593" __biza="WJ__" novalidate="novalidate" class="mktoForm mktoHasWidth mktoLayoutLeft"
style="font-family: Helvetica, Arial, sans-serif; font-size: 13px; color: rgb(51, 51, 51); visibility: hidden; position: absolute; top: -500px; left: -1000px; width: 1600px;"></form>
Text Content
X Explore strategies to deliver proactive customer service with Native Shoes and Gladly. Register Today Gladly Get Started * Why Gladly Why Gladly? ONLY GLADLY MAKES CUSTOMER SERVICE RADICALLY PERSONAL See What Makes Us Unique DRIVE REVENUE Drive revenue from your contact center Learn more DRIVE EFFICIENCY Boost productivity across every channel Learn more DECREASE COSTS Consolidate your technology stack Learn more * Product Product THE FIRST ALL-IN-ONE CUSTOMER SERVICE PLATFORM Product Tour Channels Voice Natively built-in voice support IVR Natively built and customizable IVR Self Service Natively built-in self-service Chat Natively built-in chat support See All Capabilities Customer Details All customer details in one view Conversation Timeline Single conversation across channels People Match® The right hero at the right time Integrations Build a world that works for you See All * Customers * Pricing * Resources Resources STAY UP-TO-DATE WITH THE LATEST FROM GLADLY REPORTS & GUIDES Insights and discoveries for customer service visionaries Learn more WEBINARS Get insights from experts at Gladly and beyond Learn more BLOG Ideas and advice for modern customer service Learn more PODCAST Hear radically personal stories from customer service leaders Learn more EVENTS Connect with and learn from your peers in customer service Learn more CX MATURITY ASSESSMENT Benchmark your CX in 5 minutes Learn more * WHAT’S YOUR CX MATURITY? In less than five minutes, see how your CX stacks up across four vital areas of retail commerce CX strategy – Personalization, Channel Independence, Reporting & Insights, and Agent Experience. See how you compare to your peers and get practical tips you can implement now. Take the assessment TAKE THE SELF-ASSESSMENT A CX maturity model is a powerful way to assess your customer service practices. It’s a tool to help you understand and improve your operations as you grow, to better serve your customers, team members, and the business. Think of it as a yard stick to measure your support center across critical areas and a roadmap to help you and your team stay engaged, efficient, and deliver the experiences that drive customer loyalty. Product * Customer Support Platform * Pricing * Product Tour * Request Demo * Gladly vs. Zendesk * Gladly vs. Oracle * Gladly vs. Gorgias * Gladly vs. Kustomer * Gladly vs. Freshdesk * Gladly vs. Salesforce Support * System Status * Support Docs * FAQs * API Reference * Implementation Guides * Security Agreement * Security, Privacy & Compliance Learn * Reports and Handbooks * Blog * Webinars * Podcast * Events * CX Maturity Assessment * About Gladly * Careers * Contact * * * © 2022 Gladly Software, Inc. All Rights Reserved. * Terms of Service * Privacy Policy * Acceptable Use Policy Ready to see a personalized demo? Fill out the fields below and a Gladly team member will be in touch. * * * * By completing this form, I agree to receive marketing and other communications from Gladly Software, Inc. and agree to abide by the below Privacy Policy and Terms of Service. Privacy Policy | Terms of Use Submit First, tell us a bit about yourself. * * * * * * By completing this form, I agree to receive marketing and other communications from Gladly Software, Inc. and agree to abide by the below Privacy Policy and Terms of Service. Privacy Policy | Terms of Use Request a Demo Gladly.com uses cookies to improve your experience. For more information, please review our Privacy Policy. ACCEPT REJECT Privacy & Cookies Policy Close PRIVACY OVERVIEW This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities... Necessary Necessary Always Enabled Others others Advertisement advertisement Analytics analytics Functional functional Performance performance Save & Accept Powered by