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Submission: On August 07 via api from US — Scanned from US
Effective URL: https://www.zapscale.com/
Submission Tags: falconsandbox
Submission: On August 07 via api from US — Scanned from US
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⚲ * Home * Features * Solutions * Pricing * Integrations * Resources * Book a Demo ⚲ THE CUSTOMER SUCCESS PLATFORM FOR B2B SAAS EASIEST TO USE AND FASTEST TO IMPLEMENT, ZAPSCALE GIVES THE DEEPEST CUSTOMER INSIGHTS TO GROWING CS TEAMS. Book a Demo Watch Product Video G2 Accreditations | 4.8 -------------------------------------------------------------------------------- ZAPSCALE MAKES CUSTOMER SUCCESS Easier, Faster and Deeper Make your Customer Success the guiding light for your business with improved visibility, productivity and forecast. Enhance customer visibility With 150 data points from 6 sources, get a detailed insight into your customer.Segment customers, track product adoption, value and more. * 360 degree customer view with segmentation * Deepest health analytics with pre-built and custom KPIs * Track product adoption with zero dev effort 02%Churn Reduction 40%Increase in Product Adoption Know More Improve CS team productivity Automate your customer success operations for improved communication, productivity and scalability. * Automated workflows and pre-built playbooks * Success plans for focused customer goals * Easy task management and customer prioritisation 30%Improvement in CS team productivity 90%Reduction in data collation efforts Know More Deep Performance Analytics Understand your customer and business performance trends over time and forecast revenue with improved accuracy * Get a holistic business overview * AI-powered churn and upsell prediction * Understand product and business trends 90%Revenue forecast accuracy 05%Increase in upsell revenue Know More Get started on your journey to make CS easyTrack Your Most Important Metrics To Drive Growth And Loyalty Book a Demo -------------------------------------------------------------------------------- TESTIMONIALSTrusted by Many Gaurav Sabharwal Co-Founder, CEO JOP ZapScale addresses our most important customer success needs. The solution is extremely intuitive, lightning fast to adopt and adds tremendous customer visibility. Bhanupratap Rana Customer Success Manager JOP ZapScale allows complete visibility on the customers' portfolio by collating product usage and other information from external systems. Easy to set-up playbooks help the CSMs to structure and prioritise key CS tasks. Simarjeet Singh Software Test Engineer Zoconut With ZapScale, I have the flexibility to tailor my dashboard according to different customer segments. This feature is truly remarkable. I can make my customer engagements more targeted and personalized which helps to enhance the overall customer experience. Neeraj Singal Chief Executive Officer Taggbox Zapscale is assisting our CSM team in managing customers effectively. We can measure the health, popular features, and overall performance of any account. Sajal Mishra Customer Success Manager Taggbox ZapScale empowers our organization with a centralized repository of customer data and essential analytics, leading to heightened operational efficiency. ZapScale makes our lives easier. Sreeram Raj Customer Success Manager WeGoT Utility Solutions ZapScale saves me a lot of time by consolidating all the customer data in one place and sharing it in a format that allows me to take action effectively. As a result, I'm able to have a better hold over my customer portfolio. Shanmuga Priya VS Customer Success Manager WEGoT Utility Solutions The biggest benefit that we got from Zapscale is customer activity tracking. Before Zapscalewe use to drop of a few balls here and there, but now we have complete control over it, and this has helped us improve our customer experience. Thooyavan Manivaasakar Vice President Of Engineering Survey2Connect ZapScale is a great tool to build your CS strategy around. Over the past year of using it, we have discovered its immense value in efficiently managing our customer success efforts. It has proven to be a highly useful asset, empowering us to deliver exceptional support and ensure the success of our valued customers. Tanya Gupta Customer Success Executive Survey2Connect ZapScale has elevated our customer success to new heights through its in-depth customer visibility and thorough analysis of our customer data. Their support is impressively responsive, and we’ve always received prompt and highly effective solutions. Purvasha Gupta Customer Success Manager Survey2Connect ZapScale empowers Customer Success teams to efficiently oversee their portfolio. With ZapScale's intuitive dashboards, we can easily identify potential risks and opportunities, enabling us to provide proactive support for our valued customers. Priyesh Ghamandi VP, Product XEBO.ai We have been able to build our CS around ZapScale. Zapscale helps us to setup our process better for growth and faster fr our cs department. Akanksha Pandaw Customer Success Manager HyperVerge The benefit for us has been proactively approaching our customers with solution that they need, it would have not been possible without Zapscale. Gaurav Sabharwal Co-Founder, CEO JOP ZapScale addresses our most important customer success needs. The solution is extremely intuitive, lightning fast to adopt and adds tremendous customer visibility. Bhanupratap Rana Customer Success Manager JOP ZapScale allows complete visibility on the customers' portfolio by collating product usage and other information from external systems. Easy to set-up playbooks help the CSMs to structure and prioritise key CS tasks. Simarjeet Singh Software Test Engineer Zoconut With ZapScale, I have the flexibility to tailor my dashboard according to different customer segments. This feature is truly remarkable. I can make my customer engagements more targeted and personalized which helps to enhance the overall customer experience. Neeraj Singal Chief Executive Officer Taggbox Zapscale is assisting our CSM team in managing customers effectively. We can measure the health, popular features, and overall performance of any account. Sajal Mishra Customer Success Manager Taggbox ZapScale empowers our organization with a centralized repository of customer data and essential analytics, leading to heightened operational efficiency. ZapScale makes our lives easier. Sreeram Raj Customer Success Manager WeGoT Utility Solutions ZapScale saves me a lot of time by consolidating all the customer data in one place and sharing it in a format that allows me to take action effectively. As a result, I'm able to have a better hold over my customer portfolio. Shanmuga Priya VS Customer Success Manager WEGoT Utility Solutions The biggest benefit that we got from Zapscale is customer activity tracking. Before Zapscalewe use to drop of a few balls here and there, but now we have complete control over it, and this has helped us improve our customer experience. Thooyavan Manivaasakar Vice President Of Engineering Survey2Connect ZapScale is a great tool to build your CS strategy around. Over the past year of using it, we have discovered its immense value in efficiently managing our customer success efforts. It has proven to be a highly useful asset, empowering us to deliver exceptional support and ensure the success of our valued customers. Tanya Gupta Customer Success Executive Survey2Connect ZapScale has elevated our customer success to new heights through its in-depth customer visibility and thorough analysis of our customer data. Their support is impressively responsive, and we’ve always received prompt and highly effective solutions. Purvasha Gupta Customer Success Manager Survey2Connect ZapScale empowers Customer Success teams to efficiently oversee their portfolio. With ZapScale's intuitive dashboards, we can easily identify potential risks and opportunities, enabling us to provide proactive support for our valued customers. Priyesh Ghamandi VP, Product XEBO.ai We have been able to build our CS around ZapScale. Zapscale helps us to setup our process better for growth and faster fr our cs department. Akanksha Pandaw Customer Success Manager HyperVerge The benefit for us has been proactively approaching our customers with solution that they need, it would have not been possible without Zapscale. Gaurav Sabharwal Co-Founder, CEO JOP ZapScale addresses our most important customer success needs. The solution is extremely intuitive, lightning fast to adopt and adds tremendous customer visibility. Bhanupratap Rana Customer Success Manager JOP ZapScale allows complete visibility on the customers' portfolio by collating product usage and other information from external systems. Easy to set-up playbooks help the CSMs to structure and prioritise key CS tasks. Simarjeet Singh Software Test Engineer Zoconut With ZapScale, I have the flexibility to tailor my dashboard according to different customer segments. This feature is truly remarkable. I can make my customer engagements more targeted and personalized which helps to enhance the overall customer experience. Neeraj Singal Chief Executive Officer Taggbox Zapscale is assisting our CSM team in managing customers effectively. We can measure the health, popular features, and overall performance of any account. Sajal Mishra Customer Success Manager Taggbox ZapScale empowers our organization with a centralized repository of customer data and essential analytics, leading to heightened operational efficiency. ZapScale makes our lives easier. Sreeram Raj Customer Success Manager WeGoT Utility Solutions ZapScale saves me a lot of time by consolidating all the customer data in one place and sharing it in a format that allows me to take action effectively. As a result, I'm able to have a better hold over my customer portfolio. Shanmuga Priya VS Customer Success Manager WEGoT Utility Solutions The biggest benefit that we got from Zapscale is customer activity tracking. Before Zapscalewe use to drop of a few balls here and there, but now we have complete control over it, and this has helped us improve our customer experience. Thooyavan Manivaasakar Vice President Of Engineering Survey2Connect ZapScale is a great tool to build your CS strategy around. Over the past year of using it, we have discovered its immense value in efficiently managing our customer success efforts. It has proven to be a highly useful asset, empowering us to deliver exceptional support and ensure the success of our valued customers. Tanya Gupta Customer Success Executive Survey2Connect ZapScale has elevated our customer success to new heights through its in-depth customer visibility and thorough analysis of our customer data. Their support is impressively responsive, and we’ve always received prompt and highly effective solutions. Purvasha Gupta Customer Success Manager Survey2Connect ZapScale empowers Customer Success teams to efficiently oversee their portfolio. With ZapScale's intuitive dashboards, we can easily identify potential risks and opportunities, enabling us to provide proactive support for our valued customers. Priyesh Ghamandi VP, Product XEBO.ai We have been able to build our CS around ZapScale. Zapscale helps us to setup our process better for growth and faster fr our cs department. Akanksha Pandaw Customer Success Manager HyperVerge The benefit for us has been proactively approaching our customers with solution that they need, it would have not been possible without Zapscale. ONBOARDINGOnboard on ZapScale in 1 day Complete onboarding onto ZapScale in 12 hours = 99% faster than all other CS tools in the known universe Create Zapscale Account Step 1 Add ZS tracker to your product & tag features Integrate all other customer apps Activate pre-built KPIs, playbooks and success plans Look at your customer data live! Step 1Create Zapscale Account Get Started INTEGRATIONZapScale integrates easily with all your favourite apps View All -------------------------------------------------------------------------------- SECURITY & COMPLIANCE We make sure your data is safe and secure. Data security is our top priority Bi-annual VAPT security audit Data access policy On-demand issue logging Audit logging & monitoring Complete encryption US data servers Simplify your customer success operations with the easiest customer success platform. Get Started Company * About Us * Careers * Terms & Conditions * Privacy Policy * Cookie Policy * Compliance * Contact Us * Sitemap Product * Integrations * Pricing * FAQ Solutions By Role * CSMs * CS Leaders * Founders and CXOs By Challenge * Customer Churn * Customer Visibility * Production Adoption Features * Customer360 * Health Analytics * Acc. Segmentation * Outcome Tracking * Playbooks * Contextual Comm. * Task Management * Business Overview * Prediction Alerts * Trend Analytics Resources * Blog * Podcasts * Webinars * Glossary Compare * ZapScale Vs. Others * ZapScale Vs. Gainsight * ZapScale Vs. ChurnZero * ZapScale Vs. Totango * ZapScale Vs. ClientSuccess * ZapScale Vs. Catalyst * ZapScale Vs. Planhat * ZapScale Vs. Vitally * ZapScale Vs. Custify hello@zapscale.com © 2024, ZapScale Inc All Rights Reserved