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FOR BUSINESSES & INDUSTRIES
* Banks
* Digital Assets
* Brokerages
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NEW
* Decentralized Finance
TO EMPOWER YOUR BUSINESS
* Trade digital assets
* Multi-source FX for payments
* Move from on-premise to cloud
* Automate your workflow
* News & Insights
NEWS & INSIGHTS
* NEWS
RESOURCE CENTER
* Articles & blogs
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* About
ABOUT
Overview
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COMPANY
* Overview
* Team
TRADING REFERENCE
* Minimum Size & Price Convention
Contact us
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* Products
PRODUCTS
All products
All products
* Liquidity Aggregation
* Distribution
* Risk Management
* Price Engine
* MT4 Connectivity
* Monitoring & Analytics
* Market Data
* White Labelling
* Trading
* Solutions
SOLUTIONS
All solutions
All solutions
FOR BUSINESSES & INDUSTRIES
* Banks
* Digital Assets
* Brokerages
* Payment Companies
NEW
* Decentralized Finance
TO EMPOWER YOUR BUSINESS
* Trade digital assets
* Multi-source FX for payments
* Move from on-premise to cloud
* Automate your workflow
* News & Insights
NEWS & INSIGHTS
* NEWS
RESOURCE CENTER
* Articles & blogs
* Case Studies
* Whitepapers
* MiFID II
* About
ABOUT
Overview
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COMPANY
* Overview
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INTEGRAL PRIVACY POLICY
Data protection is of a particularly high priority for Integral Development
Corp., and its subsidiaries (collectively “Integral”). In this Privacy Policy,
we would like to disclose the nature, scope, and purpose of the personal data we
collect, use and process. Furthermore, data subjects are informed, by means of
this Privacy Policy of the rights to which they are entitled. This Privacy
Policy embodies our commitment to you on protection of your data.
1. Definitions
The data protection declaration of Integral is based on the terms used by
the European Union for the adoption of the General Data Protection
Regulation (GDPR). Our data protection declaration is for the general
public, as well as our customers, employees, agents and business partners.
In this Privacy Policy, Integral uses, inter alia, the following terms:
1. Personal data
Personal data means any information relating to an identified or
identifiable natural person (“data subject”). An identifiable natural
person is one who can be identified, directly or indirectly, in
particular by reference to an identifier such as a name, an
identification number, location data, an online identifier or to one or
more factors specific to the physical, physiological, genetic, mental,
economic, cultural or social identity of that natural person.
2. Data subject
Data subject is any identified or identifiable natural person, whose
personal data is processed by the controller responsible for the
processing.
3. Processing
Processing is any operation or set of operations which is performed on
personal data or on sets of personal data, whether or not by automated
means, such as collection, recording, organisation, structuring,
storage, adaptation or alteration, retrieval, consultation, use,
disclosure by transmission, dissemination or otherwise making available,
alignment or combination, restriction, erasure or destruction.
4. Profiling
Profiling means any form of automated processing of personal data
consisting of the use of personal data to evaluate certain personal
aspects relating to a natural person, in particular to analyse or
predict aspects concerning that natural person's performance at work,
economic situation, health, personal preferences, interests,
reliability, behaviour, location or movements.
5. Controller
Controller or controller responsible for the processing is the natural
or legal person, public authority, agency or other body which, alone or
jointly with others, determines the purposes and means of the processing
of personal data; where the purposes and means of such processing are
determined by applicable law, the controller or the specific criteria
for its nomination may be provided for by applicable law.
6. Processor
Processor is a natural or legal person, public authority, agency or
other body which processes personal data on behalf of the controller.
7. Recipient
Recipient is a natural or legal person, public authority, agency or
another body, to which the personal data are disclosed, whether a third
party or not. However, public authorities which may receive personal
data in the framework of a particular inquiry in accordance with Union
or Member State law shall not be regarded as recipients; the processing
of those data by those public authorities shall be in compliance with
the applicable data protection rules according to the purposes of the
processing.
8. Third party
Third party is a natural or legal person, public authority, agency or
body other than the data subject, controller, processor and persons who,
under the direct authority of the controller or processor, are
authorised to process personal data.
9. Consent
Consent of the data subject is any freely given, specific, informed and
unambiguous indication of the data subject's wishes by which he or she,
by a statement or by a clear affirmative action, signifies agreement to
the processing of personal data relating to him or her.
2. Name and Address of the Controller/Processor
The Controller or Processor for the purposes of this Privacy Policy pursuant
to the European Union General Data Protection Regulation (EUGDPR) and other
data protection laws applicable to Integral is:
Integral Development Corp.
3223 Hanover Street
Suite 110
Palo Alto, CA 94304 USA
privacy@integral.com
www.integral.com
3. COLLECTION OF INFORMATION
1. Why Integral collects information including Personal Data.
In order to better serve your particular needs, Integral (and third
parties working on behalf of Integral) may collect confidential
information from and/or about you during the course of your relationship
with Integral. Some of this information may be Personal Data.
This confidential information is collected through various methods
including, but not limited to Integral’s platform(s), applications and
websites. Integral may also obtain information directly from you and
from third party sources. We may also use the standard "cookie" feature
of major browser applications and other data capture mechanisms that
allow us to store data about you including, without limitation, your
visit to our platforms, applications and websites.
2. Specific information Integral collects and how it is collected
1. General
Integral collects several types of information when a data subject
or automated system interacts with Integral, its platforms,
applications, websites and service offerings. This information
includes, for example:
1. Contact information including name, email, phone, fax and
address of individual users of Integral’s platforms,
applications and websites
2. Organization/Company name and customer type of individual users
of Integral’s platforms, applications and websites
3. National ID (e.g. driving license, Passport, CONCAT, tax Id) of
users of Integral’s platforms where required by applicable law,
for example by MIFID II.
4. The browser types and versions used,
5. System information related to the accessing of Integral’s
platforms, applications, websites and services including,
without limitation, the website from which an accessing system
reaches our website (so-called referrers), the sub-websites, the
date and time of access to the Internet site, an Internet
protocol address (IP address), the Internet service provider of
the accessing system, and any other similar data
6. Personal data of employees and agents relevant to their
employment or work on behalf of Integral including, name, email,
phone, address, passport information, date of birth, photo,
marital status, spouse and dependent information, NIC#, bank
account details, emergency contact information, salary
information, ethnic information (self-identified) and past
employment history
2. Cookies
The Internet pages of Integral use cookies. Cookies are text files
that are stored in a computer system via an Internet browser. Many
Internet sites and servers use cookies. Many cookies contain a
so-called cookie ID. A cookie ID is a unique identifier of the
cookie. It consists of a character string through which Internet
pages and servers can be assigned to the specific Internet browser
in which the cookie was stored. This allows visited Internet sites
and servers to differentiate the individual browser of the dates
subject from other Internet browsers that contain other cookies. A
specific Internet browser can be recognized and identified using the
unique cookie ID. Through the use of cookies, Integral can provide
the users of this website with more user-friendly services that
would not be possible without the cookie setting. By means of a
cookie, the information and offers on our website can be optimized
with the user in mind. Cookies allow Integral to recognize our
website users. The purpose of this recognition is to make it easier
for users to utilize Integral’s website. The website user that uses
cookies, e.g. does not have to enter access data each time the
website is accessed, because this is taken over by the website, and
the cookie is thus stored on the user's computer system. The data
subject may, at any time, prevent the setting of cookies through the
Integral website by means of a corresponding setting of the Internet
browser used, and may thus permanently deny the setting of cookies.
Furthermore, already set cookies may be deleted at any time via an
Internet browser or other software programs. This is possible in all
popular Internet browsers. If the data subject deactivates the
setting of cookies in the Internet browser used, not all functions
of our website may be entirely usable.
3. Information about data subjects from third parties
Integral obtains information including personal data from third
parties. This occurs in two contexts:
1. Personal data about data subjects that are individuals that are
employees or agents of Integral’s institutional customers.
2. Service providers to Integral related to employment or retention
of Integral’s employees or agents.
In such cases, Integral is a Processor and not a Controller and
Integral processes the information on behalf of or for the benefit
of the Controller and relies on the Controller for obtaining consent
or other lawful purpose for processing the information.
4. What Integral Does with the Information it collects
Integral uses confidential information including Personal Data in: (i)
authenticating and verifying authorized use of our platforms, applications,
websites, and services, and (ii) improving, offering and administering
platforms, applications, websites, and services. We may also use and
disclose confidential information and Personal Data in aggregate or
statistical form which is not identifiable with the submitter, or as
permitted/required by law.
Integral may also give information about the submitter, such as name and
address, to persons or organizations that may wish to provide you with
information about their or related products or services. These organizations
may include affiliates of Integral.
Integral may also give information about the submitter when compelled by
legal order (e.g. subpoena) or applicable law.
5. What is the lawful basis for Integral controlling or processing the
information:
Integral will ensure that one of the following lawful bases exist for all
confidential information collected, including, Personal Data:
1. Information is required to be collected by contract – where the
processing is necessary for the performance of a contract. An example of
this is when Integral collects individual representative information on
customer contracts.
2. Compliance with legal/regulatory obligation: where the processing is
necessary for Integral to comply with a legal obligation under
applicable law. An example of this is where Integral collects
identifying information, including National ID numbers, from traders
using its platform under MIFID II.
3. Legitimate interest: Examples of legitimate interests include fraud
prevention and transferring personal data within a group of companies or
processing of personal data strictly necessary and proportionate for the
purposes of ensuring network and information security.
4. Consent: where the individual has given consent for their personal data
to be processed for a specific purpose. An example of this is where
customers who are natural persons agree to use our website applications,
or when and employee of Integral submits their personal information to
our Human Resources department.
5. Vital interests of individual. An example of this is if Integral needed
to process Personal Data because it is necessary to protect the
individual’s or someone else’s life.
6. The processing is in the interest of the relevant public.
6. What is the Period which Integral will keep the information
The criteria used to determine the period of storage of confidential
information including personal data is the relevant lawful purpose for which
it is held or 10 years, whichever is later. If the storage of the data is no
longer required as previously stated then the confidential information
including personal data is blocked or erased.
7. Rights of the data subject for information it collects
1. Right of confirmation
Each data subject shall have the right to obtain from the controller the
confirmation as to whether or not personal data concerning him or her
are being processed. If a data subject wishes to avail himself of this
right of confirmation, he or she may, at any time, contact Integral’s
Data Protection staff at the contact information stated herein.
2. Right of access
Each data subject shall have the right to obtain from the controller
free information about his or her personal data stored at any time and a
copy of this information. Furthermore, the data subject may have access
to the following information:
1. the purposes of the processing;
2. the categories of personal data concerned;
3. the recipients or categories of recipients to whom the personal data
have been or will be disclosed, in particular recipients in third
countries or international organisations;
4. where possible, the envisaged period for which the personal data
will be stored, or, if not possible, the criteria used to determine
that period;
5. the existence of the right to request from the controller
rectification or erasure of personal data, or restriction of
processing of personal data concerning the data subject, or to
object to such processing;
6. the existence of the right to lodge a complaint with a supervisory
authority;
7. where the personal data are not collected from the data subject, any
available information as to their source;
8. the existence of automated decision-making, including profiling,
referred to in Article 22(1) and (4) of the GDPR and, at least in
those cases, meaningful information about the logic involved, as
well as the significance and envisaged consequences of such
processing for the data subject.
9. Furthermore, the data subject shall have a right to obtain
information as to whether personal data are transferred to a third
country or to an international organisation. Where this is the case,
the data subject shall have the right to be informed of the
appropriate safeguards relating to the transfer.
3. Right to rectification
Each data subject shall have the right to obtain from the controller
without undue delay the rectification of inaccurate personal data
concerning him or her. Taking into account the purposes of the
processing, the data subject shall have the right to have incomplete
personal data completed, including by means of providing a supplementary
statement.
4. Right to erasure (Right to be forgotten)
Each data subject shall have the right to obtain from the controller the
erasure of personal data concerning him or her without undue delay, and
the controller shall have the obligation to erase personal data without
undue delay where one of the following grounds applies, as long as the
processing is not necessary:
1. The personal data are no longer necessary in relation to the
purposes for which they were collected or otherwise processed.
2. The data subject withdraws consent to which the processing is based
according to point (a) of Article 6(1) of the GDPR, or point (a) of
Article 9(2) of the GDPR, and where there is no other legal ground
for the processing.
3. The data subject objects to the processing pursuant to Article 21(1)
of the GDPR and there are no overriding legitimate grounds for the
processing, or the data subject objects to the processing pursuant
to Article 21(2) of the GDPR.
4. The personal data have been unlawfully processed.
5. The personal data must be erased for compliance with applicable law.
6. The personal data have been collected in relation to the offer of
information society services referred to in Article 8(1) of the
GDPR.
Where the controller has made personal data public and is obliged
pursuant to Article 17(1) to erase the personal data, the
controller, taking account of available technology and the cost of
implementation, shall take reasonable steps, including technical
measures, to inform other controllers processing the personal data
that the data subject has requested erasure by such controllers of
any links to, or copy or replication of, those personal data, as far
as processing is not required.
5. Right of restriction of processing
Each data subject shall have the right to obtain from the controller
restriction of processing where one of the following applies:
1. The accuracy of the personal data is contested by the data subject,
for a period enabling the controller to verify the accuracy of the
personal data.
2. The processing is unlawful and the data subject opposes the erasure
of the personal data and requests instead the restriction of their
use instead.
3. The controller no longer needs the personal data for the purposes of
the processing, but they are required by the data subject for the
establishment, exercise or defence of legal claims.
4. The data subject has objected to processing pursuant to Article
21(1) of the GDPR pending the verification whether the legitimate
grounds of the controller override those of the data subject.
6. Right to data portability
Each data subject shall have the right to receive the personal data
concerning him or her, which was provided to Integral, in a structured,
commonly used and machine-readable format. He or she shall have the
right to transmit that data to another controller without hindrance from
Integral, as long as the processing is based on consent pursuant to
point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of
the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the
GDPR, and the processing is carried out by automated means, as long as
the processing is not necessary for the performance of a task carried
out in the public interest or in the exercise of official authority
vested in Integral.
Furthermore, in exercising his or her right to data portability pursuant
to Article 20(1) of the GDPR, the data subject shall have the right to
have personal data transmitted directly from Integral to another
controller, where technically feasible and when doing so does not
adversely affect the rights and freedoms of others.
7. Right to object
Each data subject shall have the right to object, on grounds relating to
his or her particular situation, at any time, to processing of personal
data concerning him or her, which is based on point (e) or (f) of
Article 6(1) of the GDPR. This also applies to profiling based on these
provisions.
Integral shall no longer process the personal data in the event of the
objection, unless it can demonstrate compelling legitimate grounds for
the processing which override the interests, rights and freedoms of the
data subject, or for the establishment, exercise or defence of legal
claims. If Integral processes personal data for direct marketing
purposes, the data subject shall have the right to object at any time to
processing of personal data concerning him or her for such marketing.
This applies to profiling to the extent that it is related to such
direct marketing. If the data subject objects to Integral to the
processing for direct marketing purposes, Integral will no longer
process the personal data for these purposes.
In addition, the data subject has the right, on grounds relating to his
or her particular situation, to object to processing of personal data
concerning him or her by Integral for scientific or historical research
purposes, or for statistical purposes pursuant to Article 89(1) of the
GDPR, unless the processing is necessary for the performance of a task
carried out for reasons of public interest.
8. Automated individual decision-making, including profiling
Each data subject shall have the right not to be subject to a decision
based solely on automated processing, including profiling, which
produces legal effects concerning him or her, or similarly significantly
affects him or her, as long as the decision (1) is not is necessary for
entering into, or the performance of, a contract between the data
subject and a data controller, or (2) is not authorised by applicable
law and which also lays down suitable measures to safeguard the data
subject's rights and freedoms and legitimate interests, or (3) is not
based on the data subject's explicit consent.
If the decision (1) is necessary for entering into, or the performance
of, a contract between the data subject and a data controller, or (2) it
is based on the data subject's explicit consent, Integral shall
implement suitable measures to safeguard the data subject's rights and
freedoms and legitimate interests, at least the right to obtain human
intervention on the part of the controller, to express his or her point
of view and contest the decision.
9. Right to withdraw data protection consent
Each data subject shall have the right to withdraw his or her consent to
processing of his or her personal data at any time.
If a data subject wishes to exercise the rights stated herein, he or she
may, at any time, contact Integral’s privacy staff in writing at the
contact information provided above.
8. Security — Data protection for applications and the application procedures
To help ensure the security of your confidential information that you submit
to us via our platforms or Sites that use HTTPS , we use security software
to encrypt the information before and during its transmission through the
Internet. We allow information to be submitted for transmission only if your
browser is compatible with our security software. If your browser is not
compatible, you will receive a message indicating your transaction cannot be
completed because of the security risk.
E-mail messages are not secure. Our security software does not encrypt
e-mail messages. Please keep in mind that transmitting information via the
Internet is never completely secure and that, therefore, any information
submitted may be intercepted, viewed, collected, used, altered, copied or
disclosed by others. We are not responsible for the security or
confidentiality of communications you send to us (or that we send to you)
through the Internet.
9. Links to Other Web Sites
Integral’s applications and websites may contain links to other websites and
applications of third parties. Please note that when you click on one of
these links, you will be accessing a website or application that Integral
does not control and which may be governed by privacy policies and practices
that differ from Integral’s. Integral is not, and will not be, responsible
for the privacy policies or practices of third parties or the content or
security of any third-party websites and applications.
© 2016–2023 Integral Development Corp. Integral reserves the right to modify
this Privacy Policy at anytime in its absolute discretion.
INTEGRAL COOKIE POLICY
Like almost every other online service, our Services (as defined in the Integral
User Agreement), including our website and apps, use cookies and similar
technologies to provide you with an enhanced user experience as well as allowing
us to analyse and improve our Services. We would not be able to provide you with
all of our Services, including certain personalised features, without the use of
cookies and related technology and as such, your computer, mobile phone, tablet
or other enabled mobile device (which we refer to collectively in this policy as
a “device”) will need to be set up to enable such technologies.
By visiting and continuing to browse our website, downloading and using our app
and using your Integral account, including, where appropriate, with your browser
settings adjusted to accept cookies, you are consenting to our use of cookies,
web beacons and related technologies to provide our Services. If you do not
consent to our use of cookies your only recourse is to stop using the Services
and stop visiting our website. You are also free to disable cookies in your
browser, but doing so may interfere with your use of our website or the
Services. See Section 2 below for information on how to disable cookies.
1. WHAT DO WE MEAN WHEN WE USE THE TERM ‘COOKIE’, ‘WEB BEACON’ OR ‘SIMILAR
TECHNOLOGY’?
Cookies is a term used to describe is a small text file (typically made of
letters and numbers) that is downloaded and stored on your browser or your
device by websites that you visit. They are sometimes considered as forming part
of the “memory” of your use of websites and related services as they allow
service providers to remember you and respond appropriately.
Cookies are typically split into 3 main types, namely:
* Session cookies.
Session cookies are stored in your device’s memory only for the length of
time of your browsing session. They are not accessible after your browser
session may have been inactive for a period of time and are deleted from your
device when your browser is closed down.
* Persistent cookies.
Persistent cookies are stored in your devices’ memory and are not deleted
when your browser is closed. Persistent cookies can helpfully remember you
and your preferences each time you access our Services.
* Third party cookies.
Third party cookies are installed by third parties with the aim of collecting
certain information to carry out various research into behaviour,
demographics etc.
Integral uses a combination of these types of cookies.
Cookies can also be further categorized as follows:
* Strictly necessary cookies.
These are cookies that are required for the necessary operation of our
services. They include, for example, cookies that enable you to securely log
into our app.
* Performance cookies.
They allow us to recognize and count the number of visitors and to see how
visitors move around our website when they are using it. This helps us to
improve the way our website works, for example, by ensuring that users are
finding what they are looking for easily.
* Functionality cookies.
These are used to recognize you when you return to our website. This enables
us to personalize our content for you and remember your preferences (for
example, your choice of language or region).
* Targeting cookies.
These cookies record your visit to our website, the pages you have visited
and the links you have followed. We will use this information to make our
website and the advertising displayed on it more relevant to your interests.
We may also share this information with third parties for this purpose.
Web beacons
The term ‘web beacon’ is used to describe an object embedded in a webpage or
email. This object is typically invisible to you, but it permits us to confirm
whether you have viewed the web page and/or email (as the case may be). There
are other names for ‘web beacons’ which you may come across – these include web
bug, tracking bug, clear gif and pixel tag.
2. MANAGING COOKIES
You can manage your cookies (including the enabling or disabling of cookies) by
using your browser. For example, you block cookies by activating the setting on
your browser that allows you to refuse the setting of all or some cookies.
However, if you use your browser settings to block all cookies (including
cookies that are strictly necessary) you may not be able to access all or parts
of our Services.
Each browser is different and as such we suggest that you check the ‘Help’ menu
on your particular browser (or your mobile phone’s handset manual) to learn how
to change your cookie preference. You may also find more information on how to
manage your cookies from third party websites (such as
www.allaboutcookies.org/manage-cookies/).
Here are some links to popular browser cookie information pages which you might
find helpful to assist in your cookie management:
* Google Chrome
* Mozilla Firefox
* Safari
* Internet Explorer
3. GENERAL
We hope the above has clearly explained how we use cookies and similar
technologies as well as how you many manage such matters. While we have provided
details of third party websites and services which we thought you may find
useful, please note that we are not responsible for the content, functionality
or services provided by such sites. If you have any further questions or
comments about our use of cookies, please contact us via: privacy@integral.com.
.
E-MAIL DISCLAIMER NOTICE
Emails and any attachments are to be viewed solely by the intended recipient of
Integral Development Corp. (“Integral”). If the reader of the email is not the
intended recipient, you are hereby notified that any use, dissemination,
distribution or copying of this communication is strictly prohibited. Any
confidential information contained in the email must remain confidential. If you
have received the email in error, please immediately notify the sender and
delete the message and all attachments. Although Integral takes reasonable
precautions, e-mail transmission cannot be guaranteed to be secure or error-free
as information could be intercepted, corrupted, lost, destroyed, arrive late or
incomplete, or contain viruses. Integral therefore does not accept
responsibility for the content of emails including, without limitation, any
errors or omissions. If verification is required please contact Integral
Development Corp., 850 Hansen Way, Palo Alto, California 94304 USA,
www.integral.com, or in the UK contact Integral Development Corporation (Europe)
Limited registered in England (#03206664) office address: Tower 42, Level 39, 25
Old Broad Street, London EC2N 1HQ registered address: Gladstone House, 77-79
High Street, Egham, Surrey, TW20 9HY and regulated by the Financial Conduct
Authority. All trademarks displayed, whether denoted as such or not, are the
trademarks of Integral. Nothing contained herein should be construed as
granting, by implication, estoppel, or otherwise, any license or right to use
any Integral trademark or intellectual property without the express written
permission of Integral.
FX GLOBAL CODE DISCLAIMER
Integral supports, though does not mandate, users of its platform to publish a
Statement of Commitment to the FX Global Code or adhere to its principals. Users
should therefore be aware that in transacting on the platform that they may be
completing transactions both with users who have adopted the FX Global Code and
those who have not.
MOBILE APPS
We take the privacy of our users seriously and our mobile apps are designed to
not collect any personal information. Our apps are created to provide a seamless
and enjoyable experience without compromising the security of our users' data.
Our apps do not ask for personal information such as names, addresses, emails,
or payment information, and we do not store any information that could be used
to personally identify our users.
We believe in protecting the privacy of our users and ensuring that their data
is safe. Our mobile apps only collect the minimum amount of data necessary to
provide the service and this data is not shared with any third parties. Our
commitment to protecting user privacy is an integral part of our business and we
take all necessary steps to maintain the security of our users' data.
If you have any questions or concerns about our privacy policy, please feel free
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©2023 Integral Development Corp. All rights reserved. Integral technology is
protected under U.S. patents and patent pending applications and related
intellectual property rights.