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SECURECARE

Creating mutually-beneficial relationships for providers and health plans.


C

SecureCare has served the needs of providers and major insurance companies for
over 25 years, providing network services to over two million people annually.
SecureCare’s Clinical Review objective is to ensure all in-network providers
utilize an appropriate level of care for patients from a clinical necessity
standpoint. SecureCare does not determine the appropriateness of care by a prior
authorization process. Instead, we provide oversight through a retrospective
data analysis which creates sound, predictable business outcomes for both
conservative care providers and health plans.

years in business

100

treatment plans

network providers nationwide

patients seen annually
$100B

managed annually

1%

of network providers under contract

$

given back to conservative care professions since 2015

9

prior authorizations required by SecureCare

“SecureCare’s management model is a reliable way to ensure that participating
providers are performing at the highest standards possible. Providers can take
care in knowing that joining SecureCare eliminates all the nightmares typically
associated with TPA’s and affords them the opportunity to continue providing the
much-needed conservative care for their patients. I am excited that the Doctors
of Chiropractic in the Commonwealth of Pennsylvania have the opportunity to
become members of the SecureCare.”

-Alison Benedetto, DC
 President, Pennsylvania Chiropractic Association

“Having a professional organization like SecureCare looking out for the health
and wellness of the people of Nebraska is so important. They ensure our
community has amazing access to high-quality conservative care. They also
support and raise the standard of care among providers.”

-Chris Erickson, DPT, Cert MDT, ATC

“SecureCare offers network management services with a progressive business model
that is market-sensitive. Member and provider satisfaction will be enhanced
while there is zero cost to the payer.”

-Sue McHargue
BCBSNE Health Networks Retiree

“SecureCare has proven to us that they have the guidance, knowledge and vision
to promote chiropractic. I appreciate all that SecureCare has done for the
Minnesota Chiropractic Association and Minnesota chiropractors over the past few
years. Our reimbursements have improved and we continue to make progress in the
right direction.”

-Steve Biermaier, DC

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FREQUENTLY ASKED QUESTIONS


HOW IS SECURECARE DIFFERENT FROM OTHER NETWORK MANAGEMENT COMPANIES?

SecureCare is a provider-owned network management company that requires NO prior
authorizations unless mandated by a health plan. In that case, all prior
authorizations would be handled by the health plan, not SecureCare.


HOW CAN I GET IN CONTACT WITH SECURECARE?

Toll-free:      1-877-462-4476

Provider Services: 402-934-4744 x1

Accounting:      402-934-4744 x2

Credentialing:      402-934-4744 x3

Fax:      402-934-4908


WHY IS MY WEB BROWSER HAVING ISSUES WITH SECURECARE’S PROVIDER PORTAL?

The SecureCare website, Provider Portal and ePay sites all work best when using
the most up-to-date version of Google Chrome.


HOW DO I ACCESS MY MONTHLY REPORT CARD?

To access your monthly report card, click here. Once logged in, click on “Report
Card” button, and select the health plan and month for the report card you are
requesting.


HOW DO I CHANGE MY PROVIDER PORTAL PASSWORD ON THE SECURECARE WEBSITE?

To change your password, click here. Below the login credentials, you will see a
link for “Forgot Password”. The system will then ask you for your username and
the three security questions answered when initially setting up the account.


HOW DO I ACCESS MY FEE SCHEDULE?

 * If you are in Alaska or Minnesota, please click here.
 * All other states click here.

SecureCare
13215 Birch Dr # 200
Omaha, NE 68164
Phone: 877-462-4476
Fax: 402-934-4908

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