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This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. To find out more about the cookies we use, see our Privacy Policy. Accept Why Crystal? Overview Tools + Features Discover the features and tools in our platform Data Learn how our AI generates personality data Privacy + Security We prioritize privacy and security above all else Capabilities Prospecting Understand the person behind the name Writing Hyper-personalize every message Hiring Hire candidates with the perfect fit Playbooks Be prepared for every meeting with a playbook Enrichment/API Enrich your contacts with rich personality data Integrations Integrate personality data into your tech stack Meetings Leverage personality data for your online meetings Understand the revenue impact of personality data for your company with our ROI calculator Calculate your ROI Solutions Roles Sales Know your buyer before you sell Management Run internal 1:1 and group meetings more effectively Customer Success Understand the personality of your customers. Marketing Segment your contacts into accurate buyer personas HR Professionals Hire more intelligently with access to rich personality data Understand the revenue impact of personality data for your company with our ROI calculator Calculate your ROI Pricing Resources Learn Case Studies Discover Crystal's potential with case studies Blog Read up on the latest personality insights Updates See our latest product updates ROI Calculator Understand the revenue impact of personality data Partner Directory View our list of certified partners Become a Partner Inquire about becoming a Crystal Partner About Us Company Crystal's vision and mission for business communication Career Open roles at Crystal Understand the revenue impact of personality data for your company with our ROI calculator Calculate your ROI Add to Chrome Login Get started free PERSONALITY DATA FOR EVERYONE YOU MEET IN AN AI-DOMINATED WORLD, HUMAN RELATIONSHIPS MATTER MORE THAN EVER... THAT'S WHERE CRYSTAL COMES IN. Install Chrome Extension Sign up for free data you can trust: Slide 2 of 4. Trusted by 1,000+ organizations globally I'VE PERSONALLY USED CRYSTAL TO PREPARE FOR HUNDREDS OF MEETINGS OVER THE PAST 5+ YEARS, INCLUDING SOME VERY IMPORTANT ONES WITH KEY CLIENTS. Sander van't Noordende Chief Executive Officer, Randstad AFTER 15 YEARS OF WORKING WITH SALES PEOPLE OF ALL TYPES, CRYSTAL HAS EMPOWERED MY TEAM TO BE MORE CONFIDENT IN EVERY INTERACTION. Marie Hale Chief Executive Officer, @revenue "IN ANY INDUSTRY, IN ANY ECONOMY, AND AT EVERY LEVEL, GREAT SELLING ALWAYS STARTS WITH A DEEP UNDERSTANDING OF THE BUYER WHO SITS ON THE OTHER SIDE OF THE TABLE." Bob Perkins Strategic Advisor, Crystal Founder, AAISP why use crystal IT'S EASY TO CONNECT WITH PEOPLE WHO ARE SIMILAR TO YOU. CRYSTAL HELPS YOU ADAPT TO PEOPLE WHO ARE DIFFERENT FROM YOU. Tips for Drivers (Di) DO: Be concise and to the point DON'T: Sound hesitant or passive Tips for Harmonizers (Is) DO: Point out mutual friends or associates DON'T: Rush into business discussions Tips for Planners (Sc) DO: Use a calm, collected tone DON'T: Pry for information Tips for Editors (Cs) DO: Share something new that you learned DON'T: Be overly enthusiastic or optimistic Tips for Skeptics (Cd) DO: Quickly demonstrate your expertise DON'T: Use an overly casual tone Tips for Architects (Dc) DO: Show that you did your research DON'T: Talk too much Our value BUILD A TEAM OF EXCELLENT COMMUNICATORS. Crystal gives everyone rich personality data and tools to deeply understand themselves, their colleagues, and their customers. Know Your Buyer Know Your Team Know Yourself KNOW YOUR BUYER By leveraging personality data and insights, sales teams gain a deeper understanding of a buyer's communication preference, motivation, and decision-making style. This allows sellers to craft tailored selling strategies that result in stronger connections, deeper relationships, and more closed deals. Learn more Advanced Prospecting Understand the person behind the name before you ever meet them. Personalized outreach Get tips for personalizing emails and messages. Tailored pitching Identify quick do’s/don’ts and know where to focus your pitch. Custom closing strategies Understanding your prospect's personality before negotiation KNOW YOUR TEAM Understand your coworkers better, navigate interpersonal differences, and build high-performing teams. Be conscious of the natural dynamics of your team, including one-on-one relationships and large groups. Learn more Advanced Prospecting Understand the person behind the name before you ever meet them. Personalized outreach Get tips for personalizing emails and messages. Tailored pitching Identify quick do’s/don’ts and know where to focus your pitch. Custom closing strategies Understanding your prospect's personality before negotiation KNOW YOURSELF Understand your personality and how it impacts your relationships, decisions, and career. Learn to leverage your natural strengths and identify blind spots to advance your career. Learn more Advanced Prospecting Understand the person behind the name before you ever meet them. Personalized outreach Get tips for personalizing emails and messages. Tailored pitching Identify quick do’s/don’ts and know where to focus your pitch. Custom closing strategies Understanding your prospect's personality before negotiation how crystal works ACCURATE PERSONALITY DATA FOR EVERY BUSINESS PROFESSIONAL Scale emotional intelligence and excellent communication skills across your entire business. Crystal’s personality data is derived from a predictive model built around two main components: Learn about our data AI ANALYSIS PREDICTIVE ANALYSIS OF PUBLICLY AVAILABLE DATA POINTS THAT CORRELATE WITH PERSONALITY Our AI analyzes a unique combination of publicly available traits, such as job titles, industry experience, skills, interests, and other information found on a profile page. DISC ASSESSMENT PROPRIETARY, ANONYMIZED PERSONALITY ASSESSMENT RESULTS Our predictive model is based on millions of responses collected from our proprietary DISC assessment, which is well-validated, reviewed, and completed by thousands of people every month. OUR TOOLS USE CRYSTAL WHEREVER YOU WORK With Crystal's easy-to-use suite of tools, you'll automatically get personality insights for every coworker, customer, and prospect. PROFILE DASHBOARD Access tools and rich personality insights for yourself, coworkers, customers & candidates. CHROME EXTENSION Uncover any personality & receive instant communication guidance with just one click. WRITING ASSISTANT Customize your messaging to align with your recipient's unique personality. PLAYBOOKS Craft cheat sheets for every conversation and approach every meeting with complete confidence. ENRICHMENT Gain a deeper understanding of your contact base through bulk personality insights. HIRING TOOL Understand which personality types are best suited for the roles your team is hiring for. Browse all features & tools integrations BRING PERSONALITY DATA INTO YOUR WORKFLOWS Activate the power of personality data into applications that are already in your day-to-day process. Learn more See all integrations the results PERSONALITY DATA PAYS FOR ITSELF For 84% of buyers, being treated like a person — and not a number — is very important to win their business. 12% Increase in booked meeting rates Learn more 31% Increase in lead conversion rates Learn more 35% Acceleration in relationship building Learn more 68% Increase in outbound response rates Learn more Calculate ROI HERE'S WHAT OUR CUSTOMERS HAVE TO SAY Hear what business professionals from different industries and sizes say about our personality data. "They're (stakeholders) really leaning forward based on the way that we’ve changed our approach using the information we gather through Crystal Knows." Nicole Bergen Founder, Elevate Marketing "Crystal is like magic. It gives us x-ray vision — allowing us to see and understand someone really quickly, just based on their LinkedIn profile." Matt Kesby Founder, GoTeam "Crystal gives me insights and helps me connect with my clients at a far deeper level than any Google search ever could." John Barrows Founder & CEO, Sell Better "The first 5 minutes of any meeting is absolutely crucial. That's where Crystal helps my team the most." Brett Johnson AVP of Global Engagement, High Radius "When I started personalizing my emails with Crystal's advice, I started getting way more responses. Much better ones, too!" Isaac Garcia Founder, Salesinsider.io "I don't know where we would be without Crystal Knows as far as our company culture and our hiring process. I absolutely love it." Kayla Edwards HR Director, Window World of North Atlanta "With Crystal, I would say I'm at least 30%-35% quicker at building meaningful relationships" Heather Heefner Founder & Owner, Dart Design Studio "Crystal is like a cheat sheet in the sales process. You can use the right communication style for every prospect, even in the first call." Ben Jackson VP of Sales, Flywheel "As someone who’s focusing on understanding people’s pains, talking to them in a language that's meaningful to them absolutely encourages and improves the relationship.” Richard Harris Founder, The Harris Consulting Group Slide 3 of 7. CURIOUS ABOUT OUR PRODUCT? Our team can give you a personal, guided product tour tailored to your company’s unique needs. Book your meeting Product ProspectingwritingmanagementintegrationsenrichmentHiringLearn DISCupdates Personality Personality typefree personality testfree disc testfree enneagram test16 personality testBig 5 test Content revenue calculatorBook: Predicting PersonalityResources & blogSupport & FAQEmail Templatescrystal for introvertscrystal for extrovertscrystal for logical thinkersCrystal for emotional thinkers Company About usCareersContact usbecome a partnerpartner directory © 2023 Crystal privacy policy terms