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David Scanlan

Vice President of Information Technology

Atlanta Fine Homes



Joseph Folk

Director, Information Security

Verizon



Jason Gherardini

Senior Vice President IT

Sares Regis Group



This survey is sponsored by



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SURVEY: TRENDS IN STRATEGIC IT PLANNING 2023

1 OF 14. GARTNER PREDICTS GLOBAL IT SPENDING IS EXPECTED TO REMAIN STRONG IN
2024 (8.8% INCREASE). DO YOU AGREE?

Strongly disagreeDisagreeNeutralAgreeStrongly agree





2 of 14. What best describes your role in strategic IT planning initiatives
within your organization?
I’m a key member of the decision-making panel

I’m an influencer

I’m not involved at all
3 of 14. What services are crucial for your organization's advancement in
Digital Transformation, Infrastructure modernization, and IT Service Management
(ITSM) enhancement? (Select all that apply)
Cloud migration for scalability and flexibility


Using AI and automation for operational efficiency


Strengthening cybersecurity for data protection and compliance


Data analytics for strategic decisions


Adopting DevOps for faster software delivery


Comprehensive ITSM for incident and change management


Other (please specify)




4 OF 14. ARE YOU AN ORGANIZATION UNDERGOING AN IMMINENT END-OF-LIFE TRANSITION
FOR ANY OF THE FOLLOWING PLATFORMS?


A. WINDOWS SERVER 2012


B. RHEL 7


C. POSTGRESQL 12.X


D. SQL SERVER 2014


E. ORACLE 12C


F. ORACLE 21C

Yes

No
Yes

No
Yes

No
Yes

No
Yes

No
Yes

No


5 OF 14. HOW DO YOU CURRENTLY MANAGE YOUR IT REQUIREMENT FOR THE FOLLOWING:

a. Database Administration & Support
Inhouse team

Outsourced vendor

Hybrid model
b. Infrastructure Management Services
Inhouse team

Outsourced vendor

Hybrid model
c. Application Support & Maintenance
Inhouse team

Outsourced vendor

Hybrid model
d. Cloud migration and management
Inhouse team

Outsourced vendor

Hybrid model
e. Cloud & Infrastructure Security
Inhouse team

Outsourced vendor

Hybrid model
6 of 14. If possible, please share the name of your current outsourced IT vendor
(Purely to enhance our upcoming conversation from a compare and contrast
perspective).

7 of 14. What are the top challenge your organization faces in relation to
Digital Transformation, Infrastructure modernization, and IT Service Management
(ITSM) enhancement?



8 OF 14. WHAT CHANGES (IF ANY) DO YOU FORESEE IN YOUR ORGANIZATION’S IT SPENDING
FOR THE BELOW AREAS?

a. Digital transformation
Reduction

No change

Increase
b. Infrastructure modernization
Reduction

No change

Increase
c. Headcount for IT experts
Reduction

No change

Increase
d. Outsourcing to IT service providers
Reduction

No change

Increase
9 of 14. How far along is your organization in it’s AI adoption journey for IT
Operations?
Exploring AI potential for IT operations

Running AI pilot projects in specific areas

Implementing AI solutions, expanding usage

Well into AI adoption, integration in processes

Advanced AI adoption, driving efficiencies
10 of 14. In the pursuit of optimizing resources, where are you actively
exploring opportunities to reduce IT costs? (Select all that apply)
Infrastructure and hardware rationalization


Cloud service optimization and cost management


Vendor and contract renegotiations for better terms


Workforce optimization and skill alignment


Other (please specify)


11 of 14. What is your organization's annual IT budget?
Less than $20M

$20M - $50M

$50M - $100M

$100M - $500M

Over $500M

I don’t know
12 of 14. When it comes to outsourcing of IT services, what are your top
priorities?

13 of 14. What is the set timeframe for completing vendor evaluation and
finalizing a suitable vendor for your IT requirements?
Immediately: we’re in the market

3 - 6 months: we’re evaluating our options

6 - 12 months: nothing precipitate but we’d like to know our options
14 of 14. When does the contract for your outsourced IT vendor renew?
September 2023October 2023November 2023December 2023January 2024February
2024March 2024April 2024May 2024June 2024July 2024August 2024September
2024October 2024November 2024December 2024January 2025February 2025March
2025April 2025May 2025June 2025July 2025August 2025September 2025October
2025November 2025December 2025
arrow&v


SCHEDULE A 20-MIN DISCOVERY CALL WITH OUR SPONSOR: ATLAS SYSTEMS A LEADING IT
SERVICES PROVIDER. THEIR AINFINITY PLATFORM PROVIDES END-TO-END SOLUTION THAT
USES AI TO PREDICT, RECOMMEND, AND RESOLVE IT OPERATIONS ISSUES. THEY’VE ALSO
HELPED FORTUNE 1000 COMPANIES MANAGE THEIR THIRD-PARTY LIFECYCLES RIGHT FROM DUE
DILIGENCE, CONTRACTING UNTIL OFF BOARDING.

(PLEASE CHOOSE A DATE AND TIME WITHIN THE NEXT WEEK, MONDAY – FRIDAY, 9AM – 5PM
EST)


11:00 AM11:30 AM12:00 PM02:30 PM03:00 PM03:30 PM04:00 PMEastern Time
Which areas of IT Services would you like our Domain Expert to focus on? (The
goal is to make the Discovery Call most beneficial for you)



THANK YOU FOR YOUR TIME!

WE KNOW WE CAN COUNT ON YOU TO JOIN THE CALL - SO WE'LL PUT THE WHEELS IN MOTION
RIGHT AWAY. PLEASE ENTER YOUR CONTACT DETAILS ACCURATELY BELOW, TO ENABLE REWARD
FULFILLMENT. WE'LL REACH OUT SHORTLY VIA EMAIL AND PHONE TO RE-CONFIRM THESE
DETAILS - SO THAT YOU CAN REST ASSURED THAT YOU'LL GET YOUR REWARD IN TIME.






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