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BILL GENERAL TERMS OF SERVICE

Effective Date: November 3, 2022

The agreement between you (“You,” “Your” or “Yourself”) and Bill.com, LLC (along
with its affiliates, successors and assigns (“BILL,” “We,” “Us,” or “Our”) is
defined by (1) these General Terms of Service (“Terms”); (2) the Service
Schedules and/or International Supplements You choose and that are available to
You; and (3) the documents and policies incorporated and referenced in these
Terms (the “Agreement”). This Agreement governs Your use of or interactions with
BILL's products, services, or other offerings (collectively, the “Service”),
including but not limited to Our Bill Payment Service, Our Accounts Receivable
Service, Our Console Service, the BILL websites (“Website”), BILL mobile
applications, any services governed by the International Supplements
(“International Services''), Your BILL account and/or any other services,
features, functionalities, offers or promotions of BILL. All capitalized terms
have the meanings given to them in these Terms, unless otherwise indicated. You
should read this Agreement carefully.

By electronically accepting this Agreement or by establishing a BILL account or
using the Service after the Effective Date of these Terms, You consent and agree
to comply with the Agreement including these Terms. Unless You have chosen one
of our International Services which expressly excludes one or more of the
following Service Schedules, this Agreement includes and You are consenting to:

 * Service Schedules to these Terms.

 * BILL’s Privacy Notice.

 * Data Processing Addendum.

 * BILL Network Rules.

 * BILL’s ESIGN Disclosure and Consent.

 * BILL’s Electronic Funds Transfer Agreement and Disclosure & Error Notice (US
   Consumers Only).

 * BILL’s Acceptable Use Policy.

 * Payment network rules, as applicable.

 * Any terms or conditions provided separately to You for the Service, including
   but not limited to any product or program terms, ordering, activation or
   promotion terms, or data processing agreement, including as applicable:
   
   * Supplemental Terms of Service for Canadian Users (applicable only if You
     are creating a Canadian BILL Account).
   
   * Supplemental Terms of Service for International Business Receivable Users
     (applicable only if You are creating a BILL Account in an eligible
     country).

When You agree to these Terms and accept this Agreement, You do so on behalf of
Yourself and any person that You entitle or authorize to use Your BILL account
(with You, each a “User” of Your BILL account), as well as on behalf of Your
Customer(s) and Your Vendor(s) to the extent provided in these Terms. You are
responsible for obtaining all consents and authorizations needed to accept this
Agreement for others. 

USING THE SERVICE ON BEHALF OF ANOTHER. If You use the Service on behalf of
another, whether a natural person (an “Individual”) or legal non-natural person
or entity (an “Organization”), You represent and warrant that You: (1) are duly
authorized and empowered by and for that Individual or Organization to agree to
these Terms and accept this Agreement on behalf of the Individual or
Organization; and (2) accept this Agreement on behalf of the Individual or
Organization, unless the Individual or Organization has a separate paid contract
with BILL, in which event the terms of that separate paid contract will
control. You also represent and warrant that You are duly authorized and
empowered to use the Service on behalf of the Individual or Organization.

AGREEMENT TO ARBITRATE. You understand that this Agreement contains an agreement
to arbitrate disputes (“Agreement to Arbitrate”), and You agree to the Agreement
to Arbitrate as well as the included jury trial and class action waiver. 

This Agreement covers:

 * Privacy

 * Consent to Electronic Communications

 * Using the BILL Service

 * Account Security

 * Rights We Grant to You

 * Restrictions on Use

 * Rights You Grant to Us

 * Anti-Money Laundering and Know Your Customer Requirements

 * User Data

 * Fees and Payment Terms

 * Deactivating a User or Canceling Your BILL Account

 * Warranty and Disclaimer

 * Third Party Websites, Services, and Products

 * Limitation of Liability

 * Indemnity

 * Agreement to Arbitrate

 * Governing Law; Choice of Forum

 * Other Provisions

 * Updates and Changes to This Agreement

 * Schedule 1: Bill Payment Service
   
   * Using the Bill Payment Service
   
   * Vendor Set Up and Management
   
   * Choosing a Payment Method
   
   * Scheduling Bill Payment
   
   * Debits from Your Payment Account
   
   * Payment Cancelation or Modification
   
   * Returned Transactions
   
   * Document Management
   
   * Auto Bill Entry
   
   * Electronic Payments
   
   * American Express Vendor Pay by BILL
   
   * The Vendor Direct Service
   
   * The International Payments Service

 * Schedule 2: Accounts Receivable Service
   
   * Using the Accounts Receivable Service
   
   * Customer Set Up and Management
   
   * Customer Authorizations
   
   * Invoice Creations and Management
   
   * ACH Payments
   
   * Supplemental Financial Transaction Services
   
   * Receiving Card Payments
   
   * Instant Transfer Service
   
   * Virtual Card Disbursements

 * Schedule 3: Console Service
   
   * Using the Console Service
   
   * Clients Authorizations
   
   * Client Data
   
   * Customization of Your Console
   
   * Marketing and Promotion
   
   * Relationship of the Parties

 * International Supplements
   
   * Supplemental Terms of Service for Canadian Users
   
   * Supplemental Terms of Service for International Business Receivables Users

1.         Privacy

By enrolling in or using the Service, You acknowledge and consent to Our Privacy
Notice, which governs Our collection, use, sharing, and protection of Your
information.

The provisions of the Data Processing Addendum are incorporated herein by
reference. The Data Processing Addendum is supplemental to and comprises an
integral part of this Agreement, and reflects the parties’ agreement with
respect to BILL’s Processing of Personal Data, as those terms are defined in the
Data Processing Addendum.

2.         Consent to Electronic Communications

Through this Agreement, You consent to accept electronic communications as
described in Our Consent to Electronic Delivery of Communications and Use of
Electronic Signatures.

3.         Using the BILL Service

The Service. The Service includes a platform that enables You to make payments
to third parties (Your “Vendors”), receive payments from third parties (Your
“Customers”), and manage (on Your own behalf or on behalf of third parties who
authorize You to do so) accounts payable and accounts receivable
electronically. BILL is a money services business and a licensed money
transmitter in the United States and Canada, and a provider of money
transmission services in the US and Canada. Your level of access to the features
and functions offered through the Service will depend on Your BILL account type,
if any, how You interact with the Service and/or, in certain instances, where
You are located and whether You elect services governed by Our International
Supplements. Our International Supplements may contain eligibility criteria and
limitations on the Service which will prevail over more general provisions in
these Terms. Notwithstanding more general provisions in these Terms, Our
International Business Receivables (IBR) Service does not offer payment
capabilities or the ability to hold funds and is expressly limited to the
functions and features set forth in the Supplemental Terms of Service for IBR
Users.

Eligibility to Use the Service. You represent and warrant that: (a) all Users
are at least 18 years of age; (b) all Users and Your Organization or Individual,
as appropriate, reside in the United States (except if You have created a
Canadian BILL account or an IBR account pursuant to the Supplemental Terms of
Service for Canadian Users or IBR Users respectively, in which case this section
(b) does not apply); (c) You have not previously been suspended or removed from
the Service; and (d) You will provide any and all documentation as requested by
BILL, including as needed to verify identity and creditworthiness.

You understand and agree that if You are a corporation, partnership, or other
Organization, then Your User(s) may access Your BILL account from outside of the
country where You hold Your BILL account. You consent to BILL obtaining Your
personal and/or business credit report from a credit reporting agency at account
opening and whenever We reasonably believe there may be an increased level of
risk associated with Your account.

Third Party Service Providers. You grant to BILL and We reserve the right to use
third parties to provide or facilitate the Service. If BILL uses third parties
to provide or facilitate the Service, We will remain responsible to You for
providing the Service under this Agreement.

Account Administrators. Each account registered with BILL (a “BILL account”)
must have at least one User in the “Administrator” role to manage and control
access to the BILL account. The Administrator may invite and authorize other
Users to access, establish login credentials for, and use the BILL account. The
Administrator may revoke access and authorization of a User. Information about
User(s) and their use of the Service may be provided by Us to the Administrator.
If You are an Administrator, You understand and agree that You are responsible
for any actions or inactions of a User that are not in compliance with this
Agreement.

Updates to the Service. BILL reserves the right, from time to time to update the
Service and/or make new applications, tools, features or functionalities
available through the Service, the use of which may be contingent upon Your
agreement to additional terms and/or service fees. BILL reserves the right to
discontinue the Service, or certain applications, tools, features or
functionalities of the Service, for any reason at any time, in BILL’s sole
discretion, without BILL incurring any liability to You.

4.         Account Security

User Account Creation and Login Credentials. To use the Service, You may be
required to register a BILL account and/or to enroll as a User. To register a
BILL account and/or enroll as a User, You will be required to provide Us with
information about Yourself, including but not limited to Your name, address,
email address and other contact or identifying information, and about Your
Organization or Individual, as appropriate. You agree that the information You
provide to Us will be accurate and that You will keep it up-to-date at all
times. Users will be asked to create a strong password and provide a device on
which to receive a multi-factor authentication code, one-time password or
similar authentication token or mechanism (collectively, the User’s “Login
Credentials”). 

Security of User Login Credentials. Users are solely responsible for maintaining
the confidentiality of Login Credentials. To the extent allowed by law, You
accept responsibility for all activities on Your account authenticated through
User Login Credentials, including all payment instructions provided to BILL,
whether authorized or not. Each User agrees to keep User Login Credentials
confidential and secure, and Users will not give or make Login Credentials
available, directly or indirectly, to any unauthorized individual. You
acknowledge and agree that if Users allow, whether through action or inaction, a
person to gain access to Login Credentials, with or without permission, the User
is authorizing that person to use the Service, and You will be responsible for
all transactions that result from such access, even if they are unauthorized,
fraudulent, or you did not want the transactions performed.

Commercially Reasonable Security Procedures. You acknowledge and agree that the
Our security procedures are a commercially reasonable method of verifying Your
identity and payment instructions, providing security against unauthorized
payment instructions and fraud, and protecting Your BILL account.

Lost, Stolen or Compromised Account or Login Credentials. You agree to
immediately notify BILL’s Customer Support through Our customer support portal
if You believe that Your BILL account has been compromised or accessed without
authorization, or any User’s Login Credentials have been lost, stolen or
compromised, or someone has attempted or may attempt to make or request payments
through Your BILL account without authorization.

Responsibility for Payment Instructions. To the extent allowed by law, You agree
to be bound by all payment instructions or transactions initiated in compliance
with BILL’s security procedures and this Agreement, whether or not
authorized. You agree that You will be liable for all losses or payments
resulting from (1) the theft, loss, compromise, or unauthorized use of Your BILL
account or User Login Credentials and/or (2) any losses or unauthorized payments
resulting from any fraudulent or illegal compromise of Your systems or
processes. You agree that You will be responsible and liable for payments or
transfers containing inaccurate instructions or other errors, unless limited by
law. 

Upon Your timely report, We may, in Our sole discretion, use good faith measures
to attempt to reverse and recover any unauthorized or erroneous payments or
transfers on Your behalf, but BILL will have no responsibility, obligation, or
liability in relation to such payments or transfers or any reversal or recovery
attempts.

If You are an Individual consumer, please see our Electronic Funds Transfer
Agreement and Disclosures & Error Resolution Notice for more information
regarding Your rights and liabilities for unauthorized electronic payments and
other errors.

Access through Third Party Platforms. If Users choose to access Your account
through a third-party platform, You are making a determination that the
third-party platform and its login protocol are sufficiently secure to protect
User Login Credentials and Your BILL account, and You accept full responsibility
and liability if access through the third-party platform leads to the compromise
of User Login Credentials or Your BILL account.

5.         Rights We Grant to You

License We Grant to You. Subject to this Agreement, including payment of all
Service Fees, BILL grants to You a personal, limited, non-exclusive,
non-assignable, non-transferable and non-sublicensable license to access and use
the Service, including without limitation the software that enables the Service,
together with any updates, bug fixes, help content, and other related materials
that BILL provides to You (collectively, the "Software"), solely for Your own
use for so long as You are authorized to use the Service. You acknowledge and
agree that if You are in violation of this Agreement, BILL may, in its sole
discretion and without notice to You, immediately suspend or terminate Your
license and/or access to the Service.

Reservation of Rights by BILL. BILL reserves and retains all rights in the
Service not expressly granted to You in this Agreement. The Service is protected
by copyright, trade secret, and other intellectual property laws. BILL and its
licensors, if any, own the title, copyright, and other worldwide intellectual
property rights in the Service and all copies thereof. This Agreement does not
give You any rights in BILL’s or its licensors’ intellectual property, including
its trademarks or service marks.

6.         Restrictions on Use

Acceptable Use Policy. You represent and warrant that You will not use the
Service in connection with any business or industry prohibited under BILL’s
Acceptable Use Policy. BILL reserves the right, in its sole discretion, to
update or change the Acceptable Use Policy at any time. You are solely
responsible for ensuring that Your use of the Service complies with the current
Acceptable Use Policy. You acknowledge and agree that if You are in violation of
the Acceptable Use Policy, BILL may, in its sole discretion and without notice
to You, immediately suspend or terminate Your access to the Service.

Service for Authorized and Lawful Purposes Only. You agree that You will use the
Service only as permitted by applicable law and exclusively for authorized
purposes, consistent with this Agreement. You will not, and You will not allow
any third party, to:

 * access, monitor, or attempt to access or monitor any BILL materials, systems,
   programs, or data that are not available for Your or public use, or in any
   way not expressly permitted under this Agreement;

 * copy, reproduce, republish, upload, post, transmit, or distribute in any way,
   any material or content from the Service, excluding Your User Data and
   relevant transactional information BILL makes available to You in connection
   with Your payment transactions using the Service (example: limited
   third-party customer or vendor information in connection with Your payment
   transactions);

 * work around any technical limitations in the Software or Service, or
   decompile, disassemble, or otherwise reverse engineer the Software or
   Service;

 * perform or attempt to perform any actions that could interfere with the
   proper operation of the Software or Service, prevent access to or use of the
   Software or Service by BILL's other licensees or users, or impose an
   unreasonable or disproportionately large load on BILL’s infrastructure;

 * intentionally distribute malware, viruses, worms, Trojan horses, corrupted
   files, spyware, adware, or other items of a destructive or deceptive nature
   through the Service;

 * perform any fraudulent activity, including but not limited to impersonating
   any person or entity, claiming a false affiliation, accessing any other
   Service account without permission, or falsifying Your information;

 * use the Service other than in compliance with all applicable controls of
   export laws and regulations, and if the Service is provided to You in the
   United States, You will not export the Service, which may be subject to
   export restrictions imposed by US law;

 * use or upload any harmful, obscene, abusive or offensive language through the
   Service; 

 * use or alter any intellectual property of BILL, except as permitted under
   this Agreement;

 * transfer or assign the rights granted to You under this Agreement; or

 * otherwise use the Service except as expressly allowed under this Agreement.

Prohibited Payments. You acknowledge and agree that You will not use the Service
for payment of alimony; child support; marijuana related businesses; or payments
to settle securities transactions.

No Assignment or Transfer. You may not assign or transfer the Agreement, in
whole or in part, without BILL’s written consent. Any attempted assignment or
transfer in violation of this Section or this Agreement will be null and
void. BILL may assign its rights or delegate its obligations hereunder without
Your consent. Subject to these restrictions, the Agreement will inure to the
benefit of the successors and permitted assigns of the parties. 

No Office of Foreign Assets Control (“OFAC”) Sanctions. You represent and
warrant that: (a) You are not located in a country that is subject to U.S.
Government sanctions or embargoes, including Iran, Syria, Cuba, North Korea, and
the Crimea region of Ukraine, or are a State Sponsor of Terrorism as defined by
the US Department of State, or are a person, group or entity that has been
designated by the U.S. Government as a Specially Designated National (SDN); (b)
You are not listed on any U.S. Government list of prohibited or restricted
parties; and (c) You will not use the BILL Service to send money, either
directly or indirectly, to a sanctioned country, person, group or entity. 

No Marketing. If BILL provides You with information about another User of the
Service, You acknowledge and agree that You will not use the information for any
purpose other than the purpose for which the information is provided to You. You
may not disclose, sell, rent, or distribute another User’s information for any
purpose unrelated to Your use of the Service. You may not use the information
for marketing purposes, unless You separately obtain the appropriate consent of
the specific User to do so. 

“Business Associate” under HIPAA. BILL may, upon request, operate as a “business
associate” of certain Users of the Service, including You, for the purposes of
The Health Insurance Portability and Accountability Act of 1996, as amended
(“HIPAA”). You agree that You will not send or transmit any electronic
“Protected Health Information” (“ePHI”, as defined in HIPAA) to BILL or
otherwise in any manner through the Service unless and until you have a Business
Associates Agreement (“BAA”) with BILL. You are solely responsible for ensuring
that Your use of the Service complies with all applicable laws and regulations,
including HIPAA. If We become aware that You have sent or transmitted ePHI in
any manner through the Service in violation of this Agreement or the BAA, We may
delete the ePHI without notice to You and without BILL incurring any liability
to You. You agree to pay any costs or fees associated with that ePHI deletion.

7.         Rights You Grant to Us

Right to Refuse to Make Payment. You grant to Us and BILL reserves the right to
limit, delay, investigate, or to refuse to make, process or issue any payment
initiated or requested through the Service, in Our reasonable discretion,
without BILL incurring any liability to You. BILL will use commercially
reasonable efforts to provide notice promptly if We decide to limit, delay,
investigate or to refuse to make, process or issue a payment. This notification
is not required if the payment or notice is prohibited by law or this Agreement.

Transaction Limits. When You use the Service, You grant to Us and We reserve, in
Our sole discretion, the right to impose limits on the amount of money sent or
received through the Service, on a per transaction or a cumulative basis, and to
change those limits at any time, without BILL incurring any liability to You. If
We impose or change such limits, We will use commercially reasonable efforts to
provide notice to You, but will not be required to do so.

Right of Set Off. To the extent permitted by law, You grant to us the right to
apply or set off any money or credit balance in which You have an interest and
which is in Our possession, custody or control, in satisfaction of any amounts
or liabilities that You owe to Us.

Account Termination. BILL reserves the right to suspend or terminate Your
account or Your access to the Service at any time, for any reason (including for
a violation of this Agreement, the failure to pay applicable Service Fees, or
inactivity), in Our reasonable discretion, without BILL incurring any liability
to You. If We suspend or terminate Your account or access to the Service, We
will use commercially reasonable efforts to provide notice to You, but will not
be required to do so and will not be liable for failure to do so.

Feedback. If You provide any feedback to BILL concerning the functionality and
performance of the Service (including by identifying potential errors and
improvements), You agree to assign to BILL all rights, title, and interest in
and to such feedback, and BILL is free to use such feedback without payment or
restriction.

Marketing. To the extent permitted by law, You agree and consent that BILL may
list or identify You as a customer of BILL, including through the use of Your
brand or logo, for Our marketing or promotional purposes. You may revoke this
consent at any time by changing Your account profile settings, or by contacting
BILL Customer Support through Our customer support portal.

Right to Contact You. As permitted by law, Your use of or interaction with the
Service provides Your consent to receive informational calls, marketing calls,
and text messages from BILL at any telephone number provided to Us in connection
with Your BILL account including by automated means. We may place these calls or
texts for any purpose consistent with this Agreement or Our Privacy Notice,
including but not limited to providing multi-factor authentication or a one-time
password, notifying You regarding Your account, and regarding new account
functions, features, and Services, and helping You with Your BILL account, or to
resolve a dispute. Standard rates and text charges may apply. You can opt out of
receiving calls from BILL at any time by contacting BILL Customer Support
through Our customer support portal. 

Monitoring/Recording of Telephone Calls. You understand and agree that BILL may,
without further notice or warning and in Our sole discretion, where permitted by
law, directly or through a third-party service, monitor and/or record any
telephone calls between You and Our employees, contractors, or agents for
purposes of quality control and/or training purposes, as required by applicable
law, or for BILL’s protection. While Your communications with BILL may be
overheard, monitored, or recorded, not all telephone lines or calls may be
recorded by BILL, and We do not guarantee that recordings of any particular
telephone calls will be retained or retrievable.

8.         Anti-Money Laundering and Know Your Customer Requirements

US Patriot Act. To help the U.S. government fight the funding of terrorism and
money laundering activities, federal and state law requires financial
institutions, including money services businesses, to obtain, verify, and record
information that identifies every customer. 

What this means for You. When You use the Service, We will ask You for Your
name, address, date of birth, and if You are located within the United States,
Your social security number (SSN) and/or Employer Identification Number (EIN)
and other information that will allow Us to identify You. We may also ask to see
other identifying documents, including but not limited to, Your driver’s license
and business related documents. We will let You know if additional information
is required.

Verification Required. We reserve the right to refuse to allow any User, Vendor
or Customer to use or participate in the Service if We are unable to obtain or
verify information relating to identity or financial condition, such as
identifying information for an Organization’s representatives or beneficial
owners. Notwithstanding any steps that We take to verify the information
provided to Us, You represent and warrant that all information You provide is
complete, truthful, accurate, and up-to-date. You also agree to provide Us with
updated information if the information You have provided to Us changes.

Review of Accounts and Payments. You grant to Us and BILL reserves the right to
review or place on hold any BILL account or any payment requested or initiated,
through the Service for any reason, including but not limited to credit and
fraud risk or compliance with applicable laws (such as anti-money, laundering
regulations, combating terrorist financing laws, OFAC sanctions and sanctions
laws applicable in a country where You are located), conflicting ownership
claims and legal orders. In Our sole discretion, BILL may place a hold on a
payment for as long as reasonably necessary to conduct an appropriate inquiry
regarding the payment, a BILL account, a User, an Organization or Individual, a
Customer, a Vendor, or any related facts or circumstances. Depending on the
results of this review, BILL reserves the right to take any appropriate action,
including canceling the payment, reversing the payment, or continuing to hold
the payment pending instructions from a government agency.

Reports. You acknowledge that We may make appropriate reports regarding payments
made through the Service, including but not limited to financial institutions,
regulators, tax agencies and law enforcement authorities, and We will cooperate
with the appropriate authorities in any resulting investigation or prosecution,
all as required or permitted by law.

9.         User Data

BILL Access to User Data. If You upload, store, share, or otherwise process Your
documents, information, data and content ("Your User Data") or synch Your User
Data from Your accounting software to the Service, You consent to BILL’s access
and processing of Your User Data in accordance with Our Privacy Notice, this
Agreement, the settings on Your BILL account, or the features of the Service You
elect to use. BILL reserves the right to remove or delete Your User Data from
the Service for any reason, including if Your User Data violates this Agreement
or applicable law, in BILL’s reasonable discretion, without BILL incurring any
liability to You. Except as otherwise provided in this Agreement, We do not
claim ownership of Your User Data. 

No Monitoring. You acknowledge and agree that BILL has no responsibility to
monitor or police Your use of the Service, including but not limited to
communications, information or data transmitted through the Service, such as
Your User Data, and BILL will not be responsible for the content of any such
communications, data or transmissions. However, BILL reserves the right, at all
times, to review, retain and disclose any such information as necessary to
ensure compliance with this Agreement or as required or permitted by law.

BILL Access to Technical Data. You agree that BILL may collect, use and disclose
to BILL’s service providers technical data and related information (including
but not limited to information about Your device, system and application
software, and peripherals), to provide You with the Service, Software updates,
product support, risk and fraud management and other services related to the
Service, and to track and report Your activity inside of the Service. You
understand that BILL may use aggregated and anonymized data for analytics
purposes. Please see Our Privacy Notice for more details on how BILL collects,
uses, shares and protects Your information.

No Liability. Subject to Our Privacy Notice, You agree that BILL will have no
responsibility or liability with respect to Your User Data that You request or
choose to have processed, transmitted, disclosed, or stored in connection with
the Service, including with respect to any of Your User Data that You request to
have deleted from the Service, other than as provided under this Agreement. 

10.         Fees and Payment Terms

Service Fees. Access to the Service, or to certain features of the Service, may
require You to pay certain fees (individually and collectively, “Service Fees”),
including but not limited to account subscription fees, transaction fees,
payment processing fees, and other special services fees. Transaction, payment
processing or other special service fees are separate from subscription fees
associated with subscription plans. Information on Service Fees can be found on
the BILL Website. You agree to pay when due all Service Fees applicable to Your
use of the Service. You agree that You are responsible for the full amount of
applicable Service Fees for each billing cycle in which You use the Service or
maintain a BILL account, even if You don’t use the Service during the billing
cycle or use the Service for only a portion of the billing cycle. BILL reserves
the right to refuse to cancel Your BILL account if Your account is not in good
standing or has any overdue Service Fees. 

Changes to Service Fees. BILL reserves the right to change the Service Fees from
time to time, in its sole discretion. BILL will provide advanced notice of any
material increase of a change in Service Fees. If the increase in Service Fees
is not acceptable, Your sole and exclusive remedy will be to stop using the
Service and/or cancel Your BILL account, as applicable. By continuing to use the
Service after notice of the new Service Fees, You accept all changes in Service
Fees. All Service Fees are non-refundable, except in the sole discretion of
BILL.

Payment of Service Fees. You authorize BILL to use the credit or debit card You
have provided to Us (as updated by You from time to time), or the bank account
associated with Your BILL account (each a "Billing Account") to automatically
charge You, in U.S. dollars, for the Service Fees applicable to Your BILL
account or Your use of the Service, plus any applicable taxes. If BILL is unable
to charge the Billing Account for any reason, You agree to pay all past due
Service Fees and taxes within 5 business days of notice of non-payment from
BILL. If amounts owed are not paid within 5 days of that notice, interest will
accrue on all past due amounts at the rate of 1.5% per month or the highest rate
of interest allowed by law (whichever is less), calculated from the date the
amount was due until the date that payment is received. If Your BILL account
becomes overdue, BILL will be entitled to reimbursement for the reasonable costs
of collection, including reasonable attorneys’ fees and expenses. 

Inactive Accounts. If Your BILL account becomes inactive because You do not
process a payment for an extended period of time, or because You have not linked
a valid bank account, You may have a balance that is deemed “unclaimed” or
“abandoned” under applicable state law. BILL may transfer any such "unclaimed"
or "abandoned" funds in Your BILL account as required or permitted by applicable
law. As provided by law, BILL may deduct a dormancy fee from any funds
transferred under this paragraph.

11.         Deactivating a User or Canceling Your BILL Account

Your Right to Cancel. You may request to deactivate a User or cancel Your BILL
account at any time by submitting a request through Your BILL account or through
Our customer support portal. BILL reserves the right to require up to 60 days’
prior notice of cancelation or User deactivation.

Effective Date of Cancelation: Subscription Accounts. This section applies to
You if Your BILL account is an account with agreed upon subscription Service
Fees (“Subscription Account”). When You request to deactivate a User, the User
deactivation will be effective on the last billing day of the then-current
billing cycle for the Subscription Account or the date such request is processed
and completed by Us, whichever is earlier. When You request to cancel a
Subscription Account, the cancelation will be effective on the last day of the
then-current billing cycle for Your Subscription Account, if there are no
pending payments on the BILL account or if all pending payments will be posted
and completed before the end of that billing cycle. If there are pending
payments that will not be posted and completed by the last day of the billing
cycle in which You request to cancel Your Subscription Account, the account
cancelation will be effective on the last day of the next billing cycle or the
date on which the last requested payment is posted and completed, whichever is
later. BILL reserves the right to void any payments that have not been processed
and paid on or before the effective date of account cancelation. You will be
responsible for all Service Fees that accrue up to the effective date of
cancelation.

Effective Date of Cancelation: Non-Subscription Accounts. If You do not have a
Subscription Account with BILL, Your request to deactivate a User or to cancel
Your BILL account will be effective on the date the request is processed or the
date on which the last requested payment is posted and completed, whichever is
later. You will be responsible for all Service Fees that accrue up to the
effective date of cancelation.

Your Documents. If You cancel Your BILL account, BILL may maintain copies of any
information or data that You upload to or create in the Service, such as Your
User Data, Bills, and Documents, as required or permitted by law, this Agreement
or Our Privacy Notice.

12.         Warranty and Disclaimer

THE SERVICE IS PROVIDED "AS-IS" WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. YOU ASSUME ALL RISK AS TO THE
RESULTS AND PERFORMANCE OF THE SERVICE AND YOUR DEALING WITH ANY OTHER SERVICE
USER. BILL DOES NOT WARRANT THAT THE SERVICE IS COMPLETELY SECURE OR IS FREE
FROM BUGS, INTERRUPTIONS, ERRORS, OR OTHER PROGRAM LIMITATIONS, OR THAT ALL
ERRORS WILL BE CORRECTED. BILL FURTHER DISCLAIMS ANY AND ALL WARRANTIES ARISING
FROM THE COURSE OF DEALING OR USAGE OF TRADE. NO ADVICE OR INFORMATION, WHETHER
ORAL OR WRITTEN, OBTAINED FROM BILL OR ELSEWHERE SHALL CREATE ANY WARRANTY NOT
EXPRESSLY STATED IN THIS AGREEMENT. YOU UNDERSTAND AND AGREE THAT YOU USE THE
SERVICE, AND USE, ACCESS, DOWNLOAD, OR OTHERWISE OBTAIN MATERIALS OR CONTENT
THROUGH THE SERVICE AND ANY ASSOCIATED SITES OR SERVICES, AT YOUR OWN DISCRETION
AND RISK, AND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY
(INCLUDING YOUR COMPUTER SYSTEM OR MOBILE DEVICE USED IN CONNECTION WITH THE
SERVICE), OR THE LOSS OF DATA THAT RESULTS FROM THE USE OF THE SERVICE OR THE
DOWNLOAD OR USE OF THAT MATERIAL OR CONTENT.

13.         Third-Party Services, Websites, and Products

Third-Party Services. Through the Service, You may access third-party websites,
databases, networks, servers, information, software, programs, systems,
directories, applications, or products or services (collectively, “Third-Party
Services”).

No Control Over Third-Party Services. BILL does not have or maintain any control
over Third-Party Services, and is not responsible for their content, operation,
or use. By linking or otherwise displaying information from or providing access
to any Third-Party Services, BILL does not give any representation, warranty or
endorsement, express or implied, with respect to the legality, accuracy,
quality, or authenticity of content, information, or services provided by those
Third-Party Services. 

Terms of Third-Party Services. Third-Party Services may have their own terms of
use, licenses or privacy policies, and may have different practices and
requirements from BILL. For example, if You access or use the Google Maps
Platform (“Google Maps”) through the Service, Your use of Google Maps is subject
to Google’s Terms of Service and the Google Privacy Policy. You are solely
responsible for reviewing any terms of use, privacy policies or other terms
governing Your use of these Third-Party Services, which You use at Your own
risk. You are advised to make reasonable inquiries and investigations before
entering into any transaction, financial or otherwise, and whether online or
offline, with any third party related to any Third-Party Services.

Disclaimer of Liability for Third-Party Services. You are solely responsible for
taking the precautions necessary to protect Yourself from fraud when using
Third-Party Services, and to protect Your computer systems from viruses, worms,
Trojan horses, and other harmful or destructive content and material that may be
included on or may emanate from any Third-Party Services. BILL disclaims any and
all responsibility or liability for any harm resulting from Your use of
Third-Party Services, and You irrevocably waive any claim against BILL with
respect to the content or operation of any Third-Party Services.

Third-Party Software. The software You download consists of a package of
components, including certain third-party software (“Third-Party Software”)
provided under separate license terms (the “Third-Party Terms”). Your use of the
Third-Party Software in conjunction with the Service in a manner consistent with
this Agreement is permitted, however, You may have broader rights under the
applicable Third-Party Terms and nothing in this Agreement is intended to impose
further restrictions on Your use of the Third-Party Software.

Synching Your BILL Account with Your Accounting Software. If You choose to
synchronize Your BILL account and Your accounting software, You understand and
agree that You are solely responsible, and BILL is not responsible, for the
information and data that You choose to synchronize and share between Your BILL
account and Your accounting software. If You choose to link Your BILL account to
Your accounting software, You are making a determination that the accounting
software is sufficiently secure to protect Your BILL account. When You use
third-party accounting software, You understand and agree that use is subject to
the terms of service and privacy policy of the software provider.

Third-Party Disputes. BILL IS NOT AFFILIATED WITH ANY OTHER BILL USER, CARRIER,
SERVICE PROVIDER, THIRD-PARTY, OR THIRD-PARTY SERVICE, AND ANY DISPUTE YOU HAVE
WITH ANY OTHER BILL USER, CARRIER, SERVICE PROVIDER, THIRD-PARTY SERVICE, OR
OTHER THIRD PARTY ARISING FROM YOUR USE OF THE SERVICE, INCLUDING, WITHOUT
LIMITATION, YOUR EMPLOYER, IS SOLELY BETWEEN YOU AND SUCH THIRD PARTY, AND YOU
IRREVOCABLY RELEASE BILL (AND OUR OFFICERS, DIRECTORS, AGENTS, SUBSIDIARIES,
JOINT VENTURES, AND EMPLOYEES) FROM ANY AND ALL CLAIMS, DEMANDS AND DAMAGES
(INCLUDING BUT NOT LIMITED TO DIRECT AND CONSEQUENTIAL DAMAGES AND OTHER
SPECIAL, INDIRECT OR INCIDENTAL DAMAGES)) OF EVERY KIND AND NATURE, KNOWN AND
UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES. BILL WILL
NOT, AND WILL NOT ATTEMPT, TO REVERSE OR OTHERWISE RECOVER ANY PAYMENT OR
TRANSACTION THAT IS SUBJECT TO A BONA FIDE DISPUTE BETWEEN YOU AND ANY THIRD
PARTY. 

Limited Third-Party Rights to Enforce this Agreement. You acknowledge and agree
that certain distributors of the Service, including but not limited to mobile
app store providers, such as Apple, Inc. and Google Inc., are intended
beneficiaries of this Agreement and have a limited right to enforce this
Agreement directly against You. Other than as set out in this Section, this
Agreement is not intended to grant rights to anyone except You and BILL, and in
no event shall the Agreement create any third-party beneficiary rights. No
additional consents are required to exercise any rights to terminate, rescind,
or agree to any variation, waiver, or settlement of this Agreement.

Mobile Applications. When You download a BILL mobile application (“mobile app”)
from the Apple App Store, the Google Play Store, or other authorized app store
provider (collectively and individually, “Mobile Provider”) for use on a mobile
device, You acknowledge and agree to that this Agreement is between You and BILL
only, not the Mobile Provider, and the Mobile Provider is not responsible for
the Service or the content thereof. The Mobile Provider has no obligation
whatsoever to furnish any maintenance and support services with respect to the
Service. You agree that the Mobile Provider is not responsible for addressing
any claims by You or any third party relating to the Service or your possession
and/or use of the Service. The Mobile Provider is not responsible for the
investigation, defense, settlement and discharge of any third-party claim that
the Service or Your possession and use of the Service infringes that third
party’s intellectual property rights. You agree to comply with any applicable
third-party terms when using the Service through a mobile app.

14.         Limitation of Liability

IN NO EVENT SHALL BILL BE LIABLE TO YOU, YOUR ORGANIZATION OR INDIVIDUAL, ANY
USER, OR ANY THIRD PARTY IN CONNECTION WITH THIS AGREEMENT OR THE SERVICE, FOR
ANY INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL DAMAGES, LOSS OF INCOME, DATA,
PROFITS, REVENUE OR BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, OR
OTHER ECONOMIC LOSS, WHETHER OR NOT BILL HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES, AND WHETHER ANY CLAIM FOR RECOVERY IS BASED ON THEORIES OF
CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR
OTHERWISE. BILL WILL NOT BE LIABLE FOR ATTORNEYS’ FEES, EXCEPT AS REQUIRED BY
LAW. 

NOTWITHSTANDING ANY OTHER PROVISIONS OF THIS AGREEMENT, IN NO EVENT SHALL BILL'S
AGGREGATE LIABILITY TO YOU, YOUR ORGANIZATION OR INDIVIDUAL, ANY USER, OR ANY
THIRD PARTY IN CONNECTION WITH THIS AGREEMENT OR THE SERVICE EXCEED THE TOTAL
FEES PAID BY YOU OR YOUR ORGANIZATION TO BILL IN THE TWELVE MONTH PERIOD
PRECEDING THE EVENT(S) THAT GAVE RISE TO SUCH LIABILITY, OR ONE HUNDRED DOLLARS
($100.00), WHICHEVER IS GREATER, REGARDLESS OF THE FORM OR THEORY OF THE CLAIM
OR ACTION.

Each provision of this Agreement that provides for a limitation of liability,
disclaimer of warranties, or exclusion of damages is intended to and does
allocate the risks between the parties under this Agreement. Each of these
provisions is severable and independent of all other provisions of this
Agreement. All limitations of liability, disclaimers of warranties, and
exclusions of consequential damages or other damages or remedies will remain
fully valid, effective and enforceable in accordance with their respective
terms, even under circumstances that cause an exclusive remedy to fail of its
essential purpose. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF DAMAGES, LIABILITY OR CERTAIN WARRANTIES IN CERTAIN CIRCUMSTANCES.
ACCORDINGLY, IN THOSE JURISDICTIONS, SOME OF THESE EXCLUSIONS OR LIMITATIONS MAY
NOT APPLY. 

15.         Indemnity

You agree to full liability and responsibility for Your use of the Service, and
You will defend and indemnify BILL and its officers, directors, employees,
consultants, affiliates, subsidiaries and agents from and against every claim,
liability, damage, loss, and expense, including reasonable attorneys' fees and
costs, arising out of or in any way connected with: (a) Your violation of any
portion of this Agreement, or any applicable law or regulation; (b) Your
violation of any third-party right, including any intellectual property right,
or publicity, confidentiality, other property or privacy right; or (c) any
dispute or issue between You and any third party. We reserve the right, at Our
own expense, to assume the exclusive defense and control of any matter otherwise
subject to indemnification by You (without limiting Your indemnification
obligations with respect to that matter), and in that case, You agree to
cooperate with Our defense of that claim.

16.         Agreement to Arbitrate

Agreement to Arbitrate. In the interest of resolving disputes between You and
BILL in the most expedient and cost-effective manner, You and BILL agree that
every dispute arising in connection with this Agreement will be resolved by
binding arbitration. Arbitration is less formal than a lawsuit in court.
Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for
more limited discovery than in court, and can be subject to very limited review
by courts. Arbitrators can award the same damages and relief that a court can
award (although the arbitrator must abide by the contractual limits on damages
in this Agreement) and must enforce applicable statutes of limitation and legal
defenses. This Agreement to Arbitrate disputes includes all claims arising out
of or relating to any aspect of this Agreement, whether based in contract, tort,
statute, fraud, misrepresentation, or any other legal theory, and regardless of
whether a claim arises during or after the termination of this Agreement. BY
ENTERING IN THIS AGREEMENT, YOU AND BILL ARE EACH WAIVING THE RIGHT TO FILE A
LAWSUIT AND THE RIGHT TO A TRIAL BY JURY. YOU UNDERSTAND AND AGREE THAT ANY
ARBITRATION UNDER THIS AGREEMENT WILL BE ON AN INDIVIDUAL BASIS.

Waiver of Class Actions and Right to Trial by Jury. To the fullest extent
permitted by law, You acknowledge and agree that You may bring claims against
BILL only in Your individual capacity and not as a plaintiff or class member in
any purported class or representative proceeding. CLASS ACTIONS, CLASS
ARBITRATIONS, REPRESENTATIVE ACTIONS, AND/OR CONSOLIDATION OF ACTIONS OR
ARBITRATIONS ARE NOT ALLOWED. YOU AGREE THAT YOU HAVE EXPRESSLY AND KNOWINGLY
WAIVED YOUR RIGHTS TO PARTICIPATE IN A CLASS ACTION AND TO A TRIAL BY JURY.

Procedures. Any arbitration between You and BILL will be resolved under the
Federal Arbitration Act, administered by the American Arbitration Association
(“AAA”) and governed by the Commercial Dispute Resolution Procedures of the AAA,
and where the claim is by or against a natural person and involves a product or
service for personal or household use, then the arbitration will be governed by
the AAA Consumer Rules (collectively, “AAA Rules”), as modified by this
Agreement. The AAA Rules and filing forms are available online at www.adr.org. 

Notice. If You intend to seek arbitration, You must first send a written notice
(“Notice”) of Your claim or dispute to BILL by certified U.S. Mail or by Federal
Express (signature required). BILL's address for Notice is BILL’s address of
record as listed on the BILL Website, ATTN: LEGAL. The Notice must describe: (a)
the nature and basis of the claim or dispute; and (b) the remedy that You want
(“Demand”). You and BILL agree to make good faith efforts to resolve the claim
directly, but if You and BILL do not reach an agreement within 30 days after the
Notice is received, You or BILL may commence an arbitration proceeding. During
the arbitration, the amount of any settlement offer made by You or BILL must not
be disclosed to the arbitrator until after the arbitrator makes a final decision
and award, if any.

Fees. If You commence arbitration in accordance with this Agreement, the payment
of fees related to the arbitration will be decided by the AAA Rules. If Your
claim is less than ten thousand dollars ($10,000.00), BILL will reimburse You
for the payment of the filing fee. However, if the arbitrator finds that either
the substance of Your claim or the relief sought in the Demand is frivolous or
brought for an improper purpose (as measured by the standards set forth in
Federal Rule of Civil Procedure 11(b)), You agree to reimburse BILL for any fees
paid on Your behalf that would otherwise be Your obligation under the AAA Rules.

Location. The arbitration hearing will take place at a location to be agreed
upon in Santa Clara County, California. If Your claim is for twenty five
thousand ($25,000) or less, You may choose whether the arbitration will be
conducted: (a) solely on the basis of documents submitted to the arbitrator; (b)
through a non-appearance based telephone hearing; or (c) by an in-person hearing
as established by the AAA Rules in the county (or parish) of Your billing
address. 

Severability. The arbitrator has exclusive authority to resolve any dispute
relating to the interpretation, applicability, or enforceability of this
Agreement. If this Agreement to Arbitrate is found to be, in whole or in part,
invalid or unenforceable, the remaining provisions of this Agreement will remain
in effect, and, where this Section 16 cannot be enforced, You agree that the
exclusive jurisdiction and venue described in Section 17 will govern any action
arising out of or related to this Agreement.

Exceptions to Agreement to Arbitrate. Notwithstanding any other provision of
Section 16, nothing in this Agreement will be deemed to waive, preclude, or
otherwise limit the right to: (a) bring an individual (non-class,
non-representative) action in small claims court so long as such action remains
in small claims court; (b) pursue a private general attorney action where
arbitration cannot be required under applicable law; (c) seek injunctive relief
in a court of law; or (d) to file suit in a court of law to address an
intellectual property infringement claim.

17.         Governing Law; Choice of Forum

This Agreement and all matters arising out of or relating to this Agreement,
including any disputes between You and BILL, will be governed by the laws of the
State of California, without regard to its conflicts of law provisions. To the
extent that any dispute or action relating to this Agreement is permitted to be
brought in a court of law, You agree that the legal action or proceeding will be
brought exclusively in the state courts located in Santa Clara County,
California, or the federal courts in the Northern District of
California. Subject to the provisions of Section 16, You and BILL agree to
submit to the exclusive jurisdiction of and agree that venue is proper in the
state courts located in Santa Clara County, California, or the federal courts in
the Northern District of California in any legal action or proceeding. The
United Nations Convention on Contracts for the International Sale of Goods will
not apply to any matters arising out of or relating to this Agreement.

18.         Other Provisions

Language. If BILL provides a translation of the English language version of this
Agreement, the translation is provided solely for convenience, and the English
version will prevail.

Headings. The headings in this Agreement are for convenience only and have no
legal effect.

Force Majeure. BILL will not be liable for any delay or failure to perform any
obligation related to the Service if the delay or failure is due to unforeseen
events that are beyond BILL’s reasonable control, such as strikes, blockade,
war, terrorism, riots, natural disasters, epidemic, or governmental action.

Waiver. The waiver of any default or breach of this Agreement will not
constitute a waiver of any other or subsequent default or breach. Except as
otherwise stated in this Agreement, the exercise of any remedy under this
Agreement will be without prejudice to other remedies available under this
Agreement or otherwise.

Severability. In the event any provision of this Agreement is held to be invalid
or unenforceable, the remaining provisions of the Agreement will remain in full
force and effect.

Compliance with Laws. You and BILL each agree to comply with all applicable laws
and regulations with respect to the Service and Your use of the Service,
including without limitation any export laws and regulations of the United
States. 

No Agency. Except as otherwise expressly provided in Our Agreement with You,
nothing in this Agreement, will be construed to create a partnership, joint
venture, agency or fiduciary relationship between You and BILL. 

Third-Party Beneficiaries. This Agreement is intended for the sole and exclusive
benefit of You and BILL, and is not intended to benefit any third party, except
as otherwise stated. 

Entire Agreement. This Agreement constitutes the complete and exclusive
agreement between You and BILL concerning the Service and supersedes all other
agreements or understandings, written or oral, about the Service.

19.         Updates and Changes to This Agreement

BILL reserves the right to modify or change this Agreement (including adding and
deleting any terms), as well as its policies relating to the Service, at any
time, in Our sole discretion. BILL will post revised Terms or policies on Our
Website, and will provide notice to You of material changes to this
Agreement. You will be deemed to have accepted and agreed to any revisions or
changes to this Agreement at the time of (i) Your electronic acceptance of the
revised, changed or new Agreement, or (ii) Your use of the Service after the
effective date of the revised, changed or new Agreement. If the revised, changed
or new Agreement is not acceptable to You, Your sole and exclusive remedy will
be to stop using the Service and/or to cancel Your account as provided in
Section 11. 

SCHEDULE 1
Bill Payment Service

This Schedule 1 sets forth additional Terms that apply to all uses of the
accounts payable services, features and functionalities (“Bill Payment Service”)
of the Service. This Schedule is supplemental to and incorporated into the
Agreement that governs the Service. All capitalized terms used but not defined
herein have the meanings given to them in the Terms.

1.         Using the Bill Payment Service

Using the Bill Payment Service. The “Bill Payment Service” is a set of services,
features and functionalities that enables You to make payments to Vendors
through the Service. 

Payment Accounts. To use the Bill Payment Service, You must associate one or
more valid bank account(s), credit card(s), or debit card(s) (individually and
collectively, Your "Payment Account") with Your BILL account. Any bank account
that You may associate with Your BILL account will be considered to be a
“Payment Account.” When You enter Payment Account information for purposes of
the Bill Payment Service, You represent and warrant:

 * You have the authority to provide and disclose the Payment Account
   information to BILL;

 * You have the authority to and do authorize the initiation of ACH debit or
   credit entries, as applicable, to the Payment Account in accordance with any
   payment instructions provided in connection with Your BILL account or use of
   the Service, and, as necessary, the initiation of adjustments or reversals as
   provided under this Agreement, or applicable law, rules or regulations; 

 * You will provide complete and accurate information to BILL about the Payment
   Account, including, but not limited to, information on the ownership of the
   account, and will notify Us promptly if the Payment Account information or
   ownership changes; and

 * Each payment that You request through the Service complies with this
   Agreement and applicable law, regulations and rules.

Authorized Payers. By entitling a User to make payments through the Service (a
“Payer”), You represent and warrant to Us that the Payer is authorized to
instruct BILL to make payments and to initiate debit or credit entries, as
applicable, to or from any Payment Account, as provided under this Agreement,
the terms of the financial institution holding the Payment Account, and any
applicable laws, regulations or rules. You will be responsible for any and all
payments requested or made by a Payer, whether or not authorized by You.

Payment Instructions. When We receive a payment instruction from You or any
Payer, We will use commercially reasonable efforts to make and deliver the
payment, subject to this Agreement, and You authorize Us to debit Your Payment
Account and remit funds on Your behalf, all in accordance with the payment
instruction. You agree to be bound by any payment instructions that You or any
Payer provides to Us, to the fullest extent allowed by law.

Rights We Reserve. BILL reserves the right to limit or cap or to refuse to make
any payment transaction requested or initiated through the Bill Payment Service,
for any reason, in BILL’s sole discretion, without BILL incurring any liability
to You. By using the Bill Payment Service, You grant to Us and BILL reserves the
right to suspend or cancel any payments requested or initiated by You or a
Payer, including if Your BILL account is not in good standing. In the event that
We suspend or cancel Your payment, BILL will credit the amount of any electronic
ACH debit(s) received by Us to fund the payment (as described in Section 10 of
this Schedule) to Your Payment Account, and You authorize BILL, in its sole
discretion, to withhold and collect from any such credit(s) any Service Fees or
other amounts owed by You to BILL.

Making Card Payments. The Bill Payment Service enables certain BILL Users to
fund payments to Vendors via credit or debit card (“Card(s)”). To fund a payment
to a Vendor using a Card, You will need to associate one or more valid Cards
with Your BILL account. If Your BILL account is eligible to make payments via
Card, You may use Cards issued on the following payment networks: MasterCard®,
Visa®, Discover®, JCB®, Diners Club® networks. Certain restrictions may apply.
Upon the addition of a Card to Your BILL account, You agree that BILL may verify
the validity of Your Card pursuant to any reasonable method in BILL's sole
discretion, including validating Your authority to use the Card. A temporary,
small authorization charge may appear on Your card statement provided by the
issuing bank for this purpose. All of the following apply when You use a Card to
fund a payment to a Vendor:

 * All Cards associated with Your BILL account are subject to the existing terms
   for the Card, including, but not limited to, any relevant credit or
   transaction limits, credit and interest terms, rewards programs, or other
   applicable terms set by Your issuing bank.

 * We may impose limits on the size, frequency, and timing of Card payments sent
   through the service, on a per transaction, or a cumulative basis, and change
   those limits at any time.

 * Use of Your Card to fund a payment is governed by the terms set by Your
   issuing bank. BILL will prepare, code, and submit Your Card authorizations as
   bill payments or purchases rather than cash advances. Your Card transactions,
   however, may be treated as a cash advance by the issuing bank.

 * If You choose to fund a payment to a vendor via Card, BILL will first charge
   the Card You have selected to fund the payment. Once BILL charges Your Card
   successfully, BILL will disburse the funds to Your Vendor, pursuant to the
   Choosing a Payment Method Section below and other applicable terms.

 * Each payment to a Vendor that You fund by using a Card complies with this
   Agreement and applicable law, regulations and rules.

 * BILL Remedies. If (i) You initiate excessive Card Payment Disputes (defined
   below) seeking to reverse, chargeback, or dispute payments You have funded
   through use of Card or have a material number of such disputes unresolved for
   longer than 60 days; (ii) You materially breach this Agreement; (iii) BILL
   forms a reasonable belief that You may be unable to cover future liabilities
   under this Agreement (including if there is a material risk of Your
   insolvency, or if You are the subject of a large number of Vendor
   complaints); (iv) You have committed compliance violations, including being
   placed on any watchlist maintained by a regulator; or (v) You violate BILL’s
   Acceptable Use Policy, each as reasonably determined by BILL, BILL, upon
   notice to You, may do any or all of the following in order to mitigate the
   risk to BILL: (i) delay the payout of settlement funds to Your Vendors; (ii)
   suspend Your ability to submit Card Payments.

BILL balance. If You have an eligible BILL account, You will be able to hold a
balance of funds in Your BILL account (a “BILL Balance”). You can use Your BILL
Balance to fund payments to Vendors and receive payments from Your Customers,
among other benefits. BILL Balance allows eligible BILL accounts to receive
money, hold money, transfer money to pay Vendors, and move money from Your BILL
Balance to Your Payment Account. Your BILL Balance consists of the funds You
have in your BILL account for new payments and that are not subject to pending
transactions. You will pay the standard transaction fees for any transfers from
Your BILL Balance to pay Vendors.

 * You may use funds from Your Payment Account to fund Your BILL Balance. Each
   time You instruct BILL to add funds from Your Payment Account to Your BILL
   Balance, You authorize Us to immediately debit the Payment Account at the
   time of the transfer for the amount instructed. You also authorize BILL to
   return funds to Your Payment Account in the event that a transfer of funds to
   Your BILL Balance is canceled or not possible for any reason. If We are
   unable to return funds from Your BILL Balance to your Payment Account, We
   will request that You provide us with a new Payment Account or an address to
   mail a check to return those funds to You.

 * You may electronically transfer funds from Your BILL Balance to Your Payment
   Account by instructing BILL to transfer funds to Your Payment Account. BILL
   will settle these electronic transfers to Your Payment Account based on the
   method You choose, including but not limited to, a wire or an ACH credit to
   your Payment Account through the National Automated Clearing House
   Association (“NACHA”). These transfers from Your BILL Balance will typically
   arrive in Your Payment Account within one (1) business day from the date of
   Your payment instruction. We may limit how many withdrawals You can initiate
   from Your BILL Balance to Your Payment Account and the amount of funds You
   can transfer in a single transaction. We may also delay a withdrawal, in
   certain situations, including to confirm that You have authorized the
   withdrawal or if there are insufficient funds in Your BILL Balance. We will
   charge our standard transaction fees to transfer funds from Your BILL balance
   to Your Payment Account via an ACH or check. If You request a paper check
   from Us, You must cash it within 180 days of the date of issuance, or We will
   return the funds to Your BILL balance.

 * Funds added to Your BILL Balance will be stored in a master bank account
   owned by BILL, as custodian and for Your benefit. BILL Balance funds may be
   commingled with other funds similarly collected by and held by BILL for
   purposes of making payments requested through the Service. Even though BILL
   Balance funds will be held in an account owned by BILL, the funds are held
   solely for the benefit of the User, not BILL and the BILL Balance User will
   be the principal with respect to those funds. BILL will not mix Your funds
   with BILL’s corporate funds and BILL will not use Your funds for any
   corporate purposes, nor will BILL voluntarily make Your funds available to
   its creditors in the event of bankruptcy. Funds in Your BILL Balance will be
   held in U.S. dollars.

 * You will not receive interest on the funds that You have in Your BILL
   Balance, and You agree that You will not receive any interest on or other
   monies derived from the funds that BILL holds in the master bank account.

 * BILL may freeze, withhold, or remand funds in Your BILL Balance in response
   to a facially valid subpoena, court order, search warrant, notice, or other
   binding order from a governmental authority or third party, including but not
   limited to tax levies, garnishment orders, or lien notices without incurring
   any liability to You. We will decide, in Our sole discretion, what action is
   required of Us. Unless the court order, applicable law, regulatory
   requirement or other legal process (“Legal Order”) requires otherwise, We
   will notify you of these actions. When We implement a hold or limitation as a
   result of a Legal Order the hold or limitation may remain in place longer
   than 180 days.

 * You can close BILL Balance without closing Your BILL account, but You cannot
   close Your BILL account without closing Your BILL Balance. Closing a BILL
   account will result in BILL automatically closing Your BILL Balance and
   sending any balance to You via check. You can terminate Your relationship
   with Us, but You will remain liable for all obligations related to Your BILL
   Balance and BILL account, even after those accounts are closed. You must
   withdraw or transfer any funds held in a BILL Balance before closing your
   BILL Balance or BILL Account. In certain circumstances, such as the
   following, You may not turn off the BILL balance feature or close Your BILL
   account: to evade investigation; if You have a pending transaction using Your
   BILL Balance as the payment method or an open dispute or claim related to
   Your BILL Balance; if Your BILL Balance has a negative balance; or if Your
   BILL Balance is subject to a hold or limitation.

 * If We believe that You: breach the Terms or Our Acceptable Use Policy;
   violate any law, statute, ordinance, or regulation; send or receive what We
   in Our discretion believe to be fraudulent funds; are using BILL Balance or
   the Service for what We in Our discretion believe is a fraud or crime; refuse
   to cooperate in an investigation or provide confirmation of Your identity or
   any information You provide to Us; or conduct business in a manner the
   results in complaints, fees, fines, penalties or other financial, legal,
   regulatory or reputational risk, liability or losses to BILL, other BILL
   customers, third parties, or You, then we may take a number of actions to
   protect BILL, Our customers, and others in Our sole discretion. These actions
   include, but are not limited to: Limiting Your use of BILL Balance, closing
   or suspending Your BILL Balance immediately, without any penalty to BILL;
   limiting Your ability to send money or make withdrawals from BILL Balance;
   holding Your BILL Balance for up to 180 days if reasonably needed to protect
   against the risk of liability or if You have violated our Acceptable Use
   Policy.

 * If We deactivate Your BILL Balance or terminate Your use of the Service for
   any reason, we’ll provide You with notice of our actions and make any
   unrestricted funds held in Your BILL balance available for withdrawal to the
   extent permitted by law. You are responsible for all reversals, chargebacks,
   claims, fees, fines, penalties, or other liability incurred by BILL, or a
   BILL customer, or a third party caused by or arising out of the Terms
   applicable to your use of BILL Balance.

 * If You do not log in to Your BILL account for at least two years, BILL may
   close Your BILL Balance and send any funds in the BILL Balance to Your
   primary address or, if required, escheat (send) those funds to Your state of
   residency. We will determine your state of residency based on the state
   listed as the address for your BILL Account.

2.         Vendor Set Up and Management

Setting Up Your Vendors. To use the Bill Payment Service, You will be required
to provide information for Your Vendors, including for Vendors that are not part
of the BILL network. For each Vendor, You agree to provide correct and current
information as requested by BILL. By providing, entering, connecting, or
uploading any Vendor information to the Service, You represent and warrant that
You have obtained all necessary authorizations or consents from the Vendor to
share such information. You represent and warrant that the Vendor agrees, or You
have the authority to agree on behalf of the Vendor, to be subject to and comply
with this Agreement and all applicable laws, rules and regulations. You
authorize Us to send emails, text messages and to call Your Vendors as needed to
facilitate the Services provided to You and to provide Your Vendors with
information regarding other products or Services. You represent and warrant that
Your Vendor has agreed to receive such communications from Us. You further
represent and warrant that when We send Your Vendor transactional communications
that relate to payments that those communications facilitate a previously agreed
upon commercial transaction between You and Your Vendor.

You are solely responsible and BILL is not responsible for verifying the
accuracy of any Vendor information provided in connection with Your BILL account
or use of the Service. BILL will have no liability for losses or damages
resulting from the accuracy or inaccuracy of Your Vendor’s information,
including bank account information, or Your or Your Vendor’s actions or
inactions. If You invite a Vendor to set up a BILL account, You acknowledge that
it may take several business days to set up the Vendor in the Service. BILL does
not guarantee that a Vendor will be set up in the Service. 

Vendor Selection. If You choose to connect with, link or pay a Vendor in the
BILL network, You acknowledge and agree that You are solely responsible for
selecting and paying the correct Vendor. BILL will have no liability or
responsibility if You select or pay an incorrect Vendor. 

Payment Instruction Authorizations. When You create or link a Vendor to Your
BILL account, You authorize Us to follow the payment instructions that We
receive from You or a Payer to pay that Vendor. In order to process payments
more efficiently and effectively, We may submit check payments to the best known
Vendor address, alter payment data or data formats for a Vendor, or send a
payment through the Vendor Direct Service as provided in Section 12 of this
Schedule, all in Our sole discretion and without notice to You. BILL reserves
the right to refuse to make payments to any Vendor, in BILL’s sole discretion.

3.         Choosing a Payment Method

To use the Bill Payment Service, for each payment transaction, You must choose a
payment method to pay Your Vendor. Available payment methods may include
electronic ACH payment, check payment, Card payments, or virtual card (Vendor
Direct) payment. The payment method selected may be governed by additional
Terms, including as set forth in other Schedules to this Agreement. BILL
reserves the right to change or limit the payment method options available to
any Payer or Vendor, or to select the method by which a payment transaction will
be made, all in BILL’s sole discretion. 

4.         Scheduling Bill Payment

Process Dates. Payment transactions made through the Bill Payment Service
require sufficient time for BILL to debit Your Payment Account and for Your
Vendor to receive payment. When making a payment through the Bill Payment
Service, You must select an available date on which BILL will process the ACH
debit from Your Payment Account to fund the payment ("Process Date"). You agree
that You are solely responsible for scheduling payments and selecting an
appropriate Process Date for each payment transaction. You understand that the
selection of a future Process Date may not be available for all products and
services.

No Warranty or Representation. When provided by BILL, estimated payment dates
are for convenience only, and BILL does not guarantee that a payment to a Vendor
will be made within any specific time frame of the Process Date, and BILL
disclaims any responsibility or liability if a payment scheduled through the
Bill Pay Service is not made to a Vendor on or before any specific date. It is
Your sole responsibility to ensure that payment to a Vendor is made as required
by agreement, contract or law. Except as otherwise agreed or required by law,
You will be solely responsible and BILL will not be responsible for all
penalties, interest charges, and other late payment fees associated with
payments that are delivered after their due date.

5.         Debits from Your Payment Account

Debits. When You use the Bill Payment Service to pay a Vendor, You are
responsible for the payment amount and agree to fund the payment to BILL. To
fund the payment, You authorize BILL to process a debit or charge to Your
Payment Account, pursuant to your Payment Instructions, in the full amount of
each payment You or a Payer has requested. If a debit or charge to Your Payment
Account to fund a payment made by You through the Service is rejected or
returned by Your bank for any reason, YOU UNDERSTAND AND AGREE THAT YOU CONTINUE
TO BE RESPONSIBLE FOR FUNDING THE PAYMENT AMOUNT AND AGREE TO PAY THE AMOUNT OF
THE RETURNED DEBIT DIRECTLY TO BILL WITHIN 5 BUSINESS DAYS. You agree that We
may resubmit a returned or rejected debit to any Payment Account in Our sole
discretion. You agree to pay all penalties, interest charges, late payment fees,
service fees, and/or interest related to the rejected or returned funding debit.
If an ACH debit or Card payment processed by Us from Your Payment Account is
rejected or returned for any reason, We reserve the right to suspend all
payments from Your BILL account, or to terminate Your BILL account, all in Our
sole discretion in addition to other rights and remedies We have under the law
and this Agreement.

ACH Debits from Your Payment Account. You certify that Your Payment Account is
enabled for ACH debits, and agree to reimburse BILL for all penalties and fees
incurred if any funding ACH debit is returned because Your Payment account was
not properly configured to accept ACH debits. 

6.         Payment Cancelation or Modification

Payment Cancelation. You understand and agree that when You authorize a payment
to be made to a Vendor through the Service, Your authorization remains in effect
for up to 30 days. Payments that are scheduled but have not yet begun to be
processed may be canceled and, if a change is needed, reissued, through Your
BILL account. Once BILL has begun to process a payment, the payment cannot be
canceled, and You must request to void the payment.

Void Payment Requests. To stop a payment after BILL has begun to process it, You
must request to void the payment (“Void Payment Request”) through the Service.
If You submit a Void Payment Request, BILL will use commercially reasonable
efforts to stop the payment, but You understand and agree that BILL may not be
able to stop the payment. BILL’s ability to stop a payment depends on a number
of factors, including but not limited to the payment method and whether the
payment has cleared the Vendor’s account. You agree that BILL will not have any
liability for failing to stop a payment that has begun to process. A Void
Payment Request may be subject to a fee.

Rights We Reserve. BILL reserves the right to expire, void or cancel any payment
if the payment is not deposited or otherwise received and processed by a Vendor
within a reasonable amount of time, as determined by BILL in Our sole
discretion. If We expire, void or cancel any payment, You authorize and We will
credit the amount of the payment to Your Payment Account, less any Service Fees
or other amounts owed by You to BILL.

7.         Returned Transactions

You are solely responsible for the accuracy of the payment information or the
payment instructions provided to BILL. If a payment is refused or returned, BILL
will void the payment, unless BILL in its sole discretion agrees to take other
action on the payment such as crediting or reissuing the payment. If a returned
or refused payment is voided, You authorize BILL to credit the amount of the
payment to Your Payment Account, less any Service Fees or other amounts owed by
You to BILL.

8.         Document Management

You may upload invoices, bills, statements of accounts from Vendors, or other
documents ("Bills") to the Inbox of Your BILL account. You may also authorize
Vendors to send electronic Bills to Your BILL account, or You can create Bills
using the Service. You are solely responsible for the Bills uploaded, created,
recorded, processed, approved, paid, and/or synced or shared with third parties
through Your BILL account. BILL is not responsible for any Bills, including
those that are misdirected or not received.

Certain electronic bills may be uploaded to the Inbox of Your BILL account and
identified as “eBills.” Where this option is provided, You may elect to turn on
the eBills service. The eBill service is supported by one or more third parties
who interact with Your Vendors through their own separate processes and
agreements with Your Vendors, which are outside the control of BILL. As a
result, BILL will not be held liable for, and you accept the risk of loss
arising from, any error, delay, failure or inaccuracy of any eBill.

9.         Auto Bill Entry

BILL offers, and You may choose to use, if available, an auto bill entry service
(“Auto Bill Entry”) that can assist You in entering information into the Service
from Bills that you upload or receive. The Auto Bill Entry option may be
provided, in part, by third party service providers, including CloudFactory. By
choosing to use the Auto Bill Entry option, You understand that Auto Bill Entry
is governed by this Agreement and by the terms of service and privacy policy, as
applicable, of any third party service provider. CloudFactory’s Terms of Service
are available at https://info.cloudfactory.com/bdc/tos.

10.         Electronic Payments

ACH Applicable Rules and Law. Your use of the Bill Payment Service will include
Your consent and authorization for BILL to process and originate electronic ACH
debits and credits. You agree that all electronic ACH transactions requested or
processed in connection with Your BILL account or Your use of the Service are
subject to this Agreement, the Operating Rules of the National Automated
Clearing House Association (“Nacha Rules”), and all other applicable laws, rules
and regulations, which may include Uniform Commercial Code Article 4A or
Regulation E. For purposes of the Nacha Rules, BILL is an “Originator” or a
“Third Party Service Provider” or a “Third Party Sender.” BILL reserves the
right to refuse to make any payment through the ACH Network, for any reason, in
BILLs sole discretion.

Your Agreement and Representations. For purposes of ACH debits and credits,
You: 

 * understand and agree that all payments processed through the Service via ACH
   are funded by an electronic withdrawal (an “ACH debit”) processed for BILL
   through the ACH Network from the bank account of the party making payment
   (the “Payor”);

 * authorize BILL to initiate and process ACH debits and credits in accordance
   with Your payment instructions and as provided under this Agreement;

 * agree to be subject to and comply with this Agreement, the Nacha Rules, and
   all other applicable laws, rules and regulations; and 

 * represent and warrant that Your Vendor or Customer agrees, or You have the
   authority to agree on behalf of Your Customer or Vendor, to be subject to and
   comply with this Agreement, the Nacha Rules, and all other applicable laws,
   rules and regulations.

Returns and Maintaining Sufficient Funds. When using the Service, including the
Bill Payment Service, You understand and agree that it may take more than 60
days for BILL to receive notice of the return or reversal of an ACH debit and/or
to exercise any rights granted or reserved under this Agreement. You agree at
all times to maintain sufficient funds in Your Payment Account to satisfy all
obligations to BILL in connection with Your BILL account or Your use of the
Service, including returns, reversals, and associated fees, and to add funds
immediately if BILL notifies You that Your funds are insufficient.

Ownership of Funds Collected for Payment. In the event that BILL processes an
ACH debit or charges a Card to fund a payment before BILL makes the associated
bill payment disbursement, the funds collected through the ACH debit from Your
Payments Account or through a charge to Your Card will be held in a master bank
account owned by BILL, as custodian and for the benefit of the Payor. These
funds may be commingled with other funds similarly collected and held by BILL
for purposes of making payments requested through the Service. Even though the
funds will be held in an account owned by BILL, the funds are held solely for
the benefit of the Payor, not BILL, and the Payor will be principal with respect
to those funds.

11.         American Express Vendor Pay By BILL

If You are eligible to use American Express Vendor Pay by BILL, You may elect to
use American Express’s Card Tokenization Service to make payments to Vendors who
accept American Express. You acknowledge and agree that the Card Tokenization
Service is provided by American Express, a third party and a BILL partner. Your
use of the Card Tokenization Service is governed by the American Express Terms
of Service. BILL expressly disclaims any liability to You for any damages
incurred solely as a result of Your use of the Card Tokenization Service.

12.         The Vendor Direct Service

Vendor Direct Service. If Your Vendor has confirmed that it accepts payment by
virtual card, Your payments to the Vendor through the Bill Pay Service may be
made using the Vendor Direct virtual card payment method (“Vendor Direct
Service”). BILL reserves the right to refuse to make any payment using the
Vendor Direct Service, or to change the payment method from the Vendor Direct
Service to check or ACH for any payment transaction, for any reason, in BILL’s
sole discretion, without BILL incurring any liability to You.

Virtual Card Payments. You understand and agree that BILL may use a third-party
service provider (the “Virtual Card Provider”) to issue or manage the virtual
cards used to execute payments requested or initiated through the Vendor Direct
Service, subject to BILL’s responsibilities and representations under this
Agreement.

You understand and agree that the Vendor Direct Service, and the virtual card
payment option, will be available only to pay Vendors that have confirmed that
they accept virtual cards as a method of payment. You grant to Us, and BILL
reserves, the right to choose, together with the Virtual Card Provider and/or
Your Vendor, the manner in which the virtual card payments will be provided or
delivered to Your Vendor. You understand and agree that neither BILL nor the
Virtual Card Manager is responsible for any costs incurred by Your Vendor in
connection with the use of the Vendor Direct Service. The Vendor will be solely
responsible for any costs or fees related to the receipt or processing of the
virtual card payment.

A Vendor that participates in the Vendor Direct Service may opt out of receiving
virtual card payments at any time. If a Vendor opts out of the Vendor Direct
Service and/or virtual card payments from You, Your payments to that Vendor
through the Service will be made by check or electronic ACH payment, based on
Your account settings and/or as provided under this Agreement. You acknowledge
and agree that You are solely responsible for any payment owed by You to a
Vendor, and that BILL has no responsibility or liability related to the
acceptance or return of virtual card payments by a Vendor or the Vendor’s
participation in or opt out of the Vendor Direct Service. You grant Us the right
to credit to Your Payment Account the amount(s) of any unprocessed virtual card
payments, less any Service Fees or other amounts owed by You to BILL, as
provided in this Agreement.

Business Payments Only. Our Vendor Direct Service is intended for business
payments. BILL reserves the right, without BILL incurring any liability to You,
to refuse to make any payment using the Vendor Direct Service or to change Your
originally selected payment method from virtual card to check or ACH payment if
BILL determines based on commercially reasonable diligence that Your payment is
not a business-to-business payment being made for a commercial purpose.

Communications. When You use the Bill Payment Service, You authorize BILL and/or
the Virtual Card Provider, on behalf of BILL, to contact Your Vendors to
determine their ability to accept virtual card payments. You represent and
warrant to BILL and/or the Virtual Card Provider that You have all authorization
or consents required to permit BILL or the Virtual Card Provider to contact Your
Vendors.

13.         The International Payments Service

International Payments Service. If You have an eligible BILL account, You may
use the International Payments Service to make payments (“International
Payments”) to Vendors located in certain eligible foreign countries. You
understand and agree that the International Payments Service is part of and
available only for the Bill Payment Service, and the International Payments
Service is not available for the Accounts Receivable Service. 

BILL reserves the right to select and change, at any time, for any reason, in
BILLs sole discretion, the eligible countries to which or the eligible
currencies in which You may request payments to be made using the International
Payment Service. BILL reserves the right to refuse any payment transaction
requested or initiated through the International Payments Service, for any
reason, in BILL’s sole discretion, without BILL incurring any liability to You.

Process Dates. You understand and agree that, for certain International
Payments, You may not be able to select or schedule a future Process Date. We
will provide You with an estimated delivery date for Your International Payment
when You instruct Us to make the payment, but You understand and agree that
actual delivery date may vary. It is Your sole responsibility to ensure that
payment to Your Vendor is made as required by agreement, contract or law.

Currency Conversion Rates. You understand and agree that (i) International
Payments may require the conversion of currency, and (ii) when making
International Payments, the applicable rate of currency conversion may vary from
the indicative rate displayed when You request the payment and You will be bound
by the applicable rate of currency conversion. We and Our third-party service
providers include a margin on foreign exchange, which is an indirect cost to
You. A margin is the difference between the wholesale exchange rate and the
actual exchange rate used to convert the payment to the foreign currency. You
agree that BILL is not responsible and will not be liable to you for any loss
suffered by You due to any rate fluctuations.

Third Party Service Providers. You understand and agree that BILL may use one or
more third-party service provider(s) to process or execute International
Payments, to convert currency, and/or to transmit and distribute funds to
Vendors outside the United States. 

Applicable Rules. You understand and agree that International Payments may be
governed by rules of payment networks used to process such payments, OFAC
regulations, and may be subject to the laws of jurisdictions outside the United
States, including the jurisdictions where the Vendors are located. The
application of foreign laws or regulations to Your International Payments may
impact the rights and remedies that You have with respect to the International
Payments. 

Void and Canceled Payment Requests. You acknowledge and agree that BILL cannot
stop or void an International Payment after the payment has begun to process. If
You void or cancel an International Payment request that requires a currency
conversion, then any costs We incur with regard to that currency conversion will
be borne by You and We are entitled to debit such costs from Your Billing
Account during Your next fee payment cycle. Costs include any loss to BILL from
a fluctuation in the rate We provided for the currency conversion. If BILL is
unable to charge the Billing Account for any reason, You agree to pay all such
costs within 5 business days of notice of non-payment from BILL. If amounts owed
are not paid within 5 days of that notice, interest will accrue on all past due
amounts at the rate of 1.5% per month or the highest rate of interest allowed by
law (whichever is less), calculated from the date the amount was due until the
date that payment is received.

Currency Conversion Preferences. Where currency conversion is available, BILL
will facilitate a payment transaction in the currency accepted or chosen by the
receiver.  If the receiver has not chosen or accepted a currency, then the
transaction will be completed in the currency initiated by the sender.

Business Payments Only. Our International Payments Service is intended for
business payments or payments made by business entities.

No Payments to OFAC Sanctioned Countries or Specially Designated Nationals
(SDNs). Our International Payments Service cannot be used, directly or
indirectly, to facilitate payments to OFAC sanctioned countries or to SDNs which
are both prohibited by U.S. law. 

SCHEDULE 2
Accounts Receivable Service

This Schedule 2 sets forth additional Terms that apply to the accounts
receivable features and functionalities (“Accounts Receivable Service”) of the
Service. This Schedule is supplemental to and incorporated into the Agreement
that governs the Service. All capitalized terms used but not defined herein have
the meanings given to them in the Terms.

1.         Using the Accounts Receivable Service

Using the Accounts Receivable Service. The “Accounts Receivable Service” is a
set of services, features and functionalities of the Service that enable You to
receive payments from Customers through the Service. 

Payment Accounts. To use the Accounts Receivable Service, You must associate a
Payment Account with Your BILL account. When You enter Payment Account
information for purposes of the Accounts Receivable Service, You represent and
warrant:

 * You have authority to provide and disclose the Payment Account information to
   BILL;

 * You have authority to and do authorize the initiation of ACH debit or credit
   entries, as applicable, to the Payment Account in accordance with Your
   payment instructions and use of the Service, and, as necessary, the
   initiation of adjustments or reversals as provided under this Agreement, or
   applicable law, rules or regulations; and

 * Each payment that You receive through the Service complies with this
   Agreement and applicable law, regulations and rules.

Payment Instructions. You are solely responsible for the accuracy of the payment
information and the payment instructions provided in connection with Your use of
the Accounts Receivable Service.

Agent of the Payee; Receipt of Funds. When You use the Accounts Receivable
Service, You appoint BILL to act as Your agent in connection with the receipt of
funds from Your Customer. Receipt of funds from Your Customer by BILL will be
deemed to be receipt of funds by You, and will satisfy any payment obligations
of Your Customer.

BILL Balance. If You have BILL Balance enabled for Your BILL account, money sent
to You through the Accounts Receivable Service may be placed into Your BILL
Balance based on Your account settings. You can change the setting at any time
to have funds received through the Accounts Receivable Service transferred
directly into Your Payment Account or into Your BILL Balance. When You adjust
Your account settings to allow money sent to You through the Accounts Receivable
Service to be placed in Your BILL Balance, You authorize BILL and its
third-party providers to receive and hold payments directed to You into the BILL
Balance.

Rights We Reserve. BILL reserves the right to refuse to process a payment from a
Customer for any reason, including any reason related to the Customer’s
financial condition and creditworthiness, in BILL’s sole discretion, without
BILL incurring any liability to You. BILL may contact, in its sole discretion,
for any reason, a Customer regarding any payments made, or to be made, by the
Customer through the Accounts Receivable Service. BILL will not process any
payment transaction requested from any Customer located outside the United
States unless one of Our International Services supports such payment.

2.         Customer Set Up and Management

To use the Accounts Receivable Service, You may be required to provide accurate
and current information about Your Customers. You agree to provide any
information or documentation requested by BILL, including to verify the identity
of the Customer and its payment information. When using the Accounts Receivable
Service, You represent and warrant to BILL that:

 * The information You provide for a Customer is complete and accurately
   identifies the Customer. 

 * All of the invoices that You create or upload to the Service are issued
   pursuant to a contractual relationship with the Customer and/or for goods or
   services provided to the Customer. 

 * Each payment transaction initiated by You or from the Customer complies with
   the terms of Your contract or arrangement with the Customer, and with
   applicable law, regulations and rules.

 * Your Customer agrees, or You have the authority to agree on behalf of the
   Customer, to be subject to and comply with this Agreement, and all applicable
   laws, rules and regulations.

3.         Customer Authorizations

Customer Consents and Authorizations. By providing, entering, connecting, or
uploading Customer information to the Service, You represent and warrant that
You have obtained all required authorizations or consents from the Customer to
share the Customer’s information. You are solely responsible for verifying the
accuracy of Customer information provided by You in connection with Your BILL
account or use of the Service. BILL will have no liability for losses or damages
resulting from the accuracy or inaccuracy of a Customer’s information, or Your
or Your Customer’s actions or inactions.

Payment Authorizations. When requesting or initiating a payment from a Customer
using the Accounts Receivable Service, You represent and warrant that You have
obtained all necessary approvals and authorizations from the Customer to
initiate the payment and to authorize ACH debits and credits from the Customer’s
bank account, including to fund the payment. BILL will have no liability for
losses or damages resulting from ACH debits or credits that you initiate without
authorization from your Customer.

4.         Invoice Creation and Management

You may create invoices through the Service, or import invoices from Your
accounting software if the import is supported by both BILL and Your accounting
software. You may use the Accounts Receivable Service to send and track Your
invoices, and to send reminders related to Your invoices. By using these
features of the Accounts Receivable Service, You represent and warrant that You
have all rights and consents necessary to send invoices and reminders to
Customers in accordance with any governing agreements and applicable law. BILL
is not responsible for any invoices or reminders that You send using the
Service, including those that are misdirected or not received.

5.         ACH Payments

ACH Payments. Your use of the Accounts Receivable Service will include Your
consent and authorization, and Your representation and warranty that You have
obtained necessary consents and authorization from Customer(s), for BILL to
process and originate electronic ACH debits and credits to or from Your
Customer(s). 

Debits from the accounts of Your Customers. When You use the Accounts Receivable
Service, You represent and warrant to BILL that You have all necessary
authorizations and approvals from Your Customer for BILL to originate an ACH
debit from the Customer’s bank account to fund the full amount of each payment
requested, and will provide proof of such authorizations upon our reasonable
request. You represent and warrant that Your Customer certifies, or You have the
authority to certify on behalf of Your Customer, that the Customer’s bank
account is enabled for ACH payments, and You agree to reimburse BILL for all
penalties and fees incurred if any funding ACH debit is returned because the
Customer’s bank account was not properly configured to accept ACH debits. You
represent and warrant that Your Customer agrees, or You have the authority to
agree on behalf of Your Customer, that the Customer will not dispute any ACH
debit by BILL that funds a payment made through the Service. If an ACH debit
from a Customer’s account to fund a payment requested by You through the
Accounts Receivable Service is rejected or reversed for any reason, YOU
AUTHORIZE BILL TO REVERSE THE CORRESPONDING PAYMENT TO YOU VIA DEBIT FROM YOUR
PAYMENT ACCOUNT, OR IF THERE ARE INSUFFICIENT FUNDS IN YOUR PAYMENT ACCOUNT AT
THE TIME OF DEBIT, YOU AGREE TO PAY THE AMOUNT OF THE PAYMENT BACK TO BILL
WITHIN 5 BUSINESS DAYS. You represent and warrant that Your Customer agrees, or
You have the authority to agree on behalf of Your Customer, that BILL may
resubmit a rejected or reversed funding debit to the Customer’s account, in
BILL’s sole discretion. You also agree to pay all penalties, interest charges,
late payment fees and service fees related to any rejected, reversed or returned
funding ACH debit. For additional terms regarding ACH payments, please see
Schedule 1, Section 10.

Returns and Maintaining Sufficient Funds. When using the Service, including the
Accounts Receivable Service, You understand and agree that it may take more than
60 days for BILL to receive notice of the return or reversal of an ACH debit
and/or to exercise any rights granted or reserved under this Agreement. You
agree at all times to maintain sufficient funds in Your Payment Account to
satisfy all obligations to BILL in connection with Your BILL account or Your use
of the Service, including returns, reversals, and associated fees, and to add
funds immediately if BILL notifies You that Your funds are insufficient.

6.         Supplemental Financial Transaction Services

The following set of financial transaction services supplement Your BILL account
and/or service plan. These supplemental services are not included in the fees
for Our standard subscription plans. Our supplemental financial transaction
services may be provided by Us or any or our affiliates or subsidiaries.

6a.         Receiving Card Payments

General. BILL provides features and services that allow You to accept card
payments from Your Customers (“Card Payments”).

Card Payment Disputes. A “Card Payment Dispute” is an instruction initiated by
the party making a Card Payment to reverse or invalidate a processed Card
Payment (including “chargebacks” and “disputes” as those terms may be used by
Card Payment Providers). BILL may withhold the payout of the amount of a Card
Payment from settlement funds owed to You under this Agreement if BILL, acting
in good faith and using its industry knowledge and platform-wide algorithms,
reasonably believes that a Card Payment Dispute is likely to occur with respect
to that Card Payment. BILL may, with notice to You (which may be concurrent),
withhold the payout of amounts subject to (i) a potential Card Payment Dispute
until BILL reasonably believes the Card Payment Dispute is no longer likely to
occur; and (ii) an actual Card Payment Dispute until the Card Payment Dispute is
resolved.

If a Card Payment Dispute occurs for a Card Payment for which funds (“Card
Payment Funds”) have already settled and been disbursed to You, the Card Payment
Dispute results in Your unconditional obligation to return the settled Card
Payment Funds to BILL. Card Payment Funds are credited to Your Payment Account
on the condition that there is no Card Payment Dispute. If a Customer claims a
Card Payment Dispute in accordance with relevant network and issuer rules, You
lose entitlement to the relevant Card Payment Funds and must return that amount
to BILL.

For every Card Payment Dispute where BILL is obliged to pay the Card Payment
Dispute amount to any third-party, You give BILL authority to deduct the same
amount from your Payment Account. If there are insufficient funds in Your
Payment Account to cover the debit for the Chargeback, this will result in a
“Negative Balance”. A Negative Balance represents an amount that you owe to
BILL, and, in this situation, You must immediately add funds to your Payment
Account to resolve the Negative Balance. If you don’t immediately add funds to
cover Your Negative Balance, BILL may: (1) engage in collection efforts to
recover the amount due from You to BILL; (2) place a limitation on Your BILL
Account; or (3) take other action on Your BILL account as provided in this
Agreement.

BILL Remedies. If (i) You incur excessive (over 0.5% of total monthly processing
volume) Card Payment Disputes in three consecutive months or have a material
number of such disputes unresolved for longer than 60 days; (ii) You materially
breach this Agreement; (iii) BILL forms a reasonable belief that You may be
unable to cover future liabilities under this Agreement (including if there is a
material risk of Your insolvency, or if You are the subject of a large number of
Customer complaints); (iv) You issue a large volume of refunds of Card Payment
Funds that result in a Negative Balance; (v) You have committed compliance
violations, including being placed on any watchlist maintained by a regulator;
or (vi) You violate BILLs Acceptable Use Policy, each as reasonably determined
by BILL, BILL, upon notice to You, may do any or all of the following in order
to mitigate the risk to BILL: (i) initiate reversals; (ii) delay the payout of
settlement funds to Your Payment Account; and/or (iii) suspend Your ability to
submit Card Payments.

Challenging a Dispute. You are immediately responsible to us for all Card
Payment Disputes, refunds, reversals, or returns regardless of the reason,
timing, or method of payment. In many but not all cases, You may have the
ability to challenge a chargeback or dispute by submitting evidence to Us. To
challenge a Card Payment Dispute, you will need to provide documents and other
evidence that BILL requests in order to meet the evidentiary requirements of the
applicable card network. BILL may provide You with guidance on preparing the
required evidence, but We cannot guarantee that Your challenge will be
successful. You agree to provide any documents that BILL requests regarding
challenging a Card Payment Dispute within the timeframe requested by BILL.
Third-parties such as the applicable card network may deny Your challenge for
any reason they deem appropriate. Where a challenge is entirely or partially
successful, a third-party may credit funds associated with the Card Payment that
is the subject of the Card Payment Dispute (or a portion thereof) to Your
appropriate account.

Dispute Fees. For every Card Payment Dispute, You will be charged a
non-refundable fee (“Card Payment Fees”). Card Payment Fees charged for
executing the original Card Payment will not be refunded in part or in whole to
You if the Card Payment is made subject to a Card Payment Dispute.

Limitation of Liability. WITHOUT LIMITING SECTION 12 (DISCLAIMER OF WARRANTIES)
OR SECTION 14 (LIMITATION OF LIABILITIES) IN THE TERMS, TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, BILL MAKES NO WARRANTY AND ASSUMES NO
RESPONSIBILITY OR LIABILITY FOR ANY DISPUTES, CHARGEBACKS, OVERCHARGES, DELAYED
PAYMENTS, INSUFFICIENT FUNDS, EXPIRED CARDS, CIRCUMSTANCES BEYOND OUR CONTROL
(INCLUDING WITHOUT LIMITATION POWER OUTAGES, SERVICE INTERRUPTIONS OR
OTHERWISE), OR OTHER ISSUES RELATING TO TRANSACTIONS MADE THROUGH BILL OR OTHER
SERVICES OFFERED BY THE RELEVANT THIRD-PARTY SERVICES.

Card Payment Disputes can arise from both authorized and unauthorized Card
Payments. BILL is not responsible for or liable to You for authorized and
completed charges or payments that are later the subject of a Card Payment
Dispute, refund, or reversal, are submitted without authorization or in error,
or violate any laws.

6b.         Expedited Payment Services Including Instant Transfer

Expedited Payment Services. For certain payments made to You through the
Accounts Receivable Service, You may have the option to receive the funds
quickly through Our expedited payment services, including as soon as thirty
minutes through the Instant Transfer Service. Expedited payment services,
including Instant Transfer transactions may be facilitated by Us through a
variety of payment networks, all in Our discretion, including but not limited to
Real Time Payments (“RTP”) network (where Your bank accepts RTP), Next Day ACH,
Same Day ACH, or may be paid to the account associated with a debit card that
You provide when You elect the Instant Transfer Service. We may charge a
transaction fee for expedited payment services which is separate and distinct
from any subscription fee You may pay for participation in a subscription plan.
Use of the Instant Transfer Service is conditioned on Your acceptance of and
will be governed by this Agreement and, where You use a debit card with this
service, it may also be subject to the agreement of Our third party service
provider. If an agreement with Our third party service provider is required, it
will be provided to You when You elect Instant Transfer. Expedited payment
services may also be subject to The Clearing House RTP System Operating Rules,
the Uniform Commercial Code Article 4A, Nacha Rules, and applicable card network
rules.

Representations and Warranties with our Expedited Payment Services. When You use
Our expedited payment services, in addition to other representations and
warranties, You represent and warrant the following as of the date You elect any
expedited payment transaction:

 * Each expedited payment transaction funds an obligation of Your Customer to
   You that arose in the ordinary course of business between You and the
   Customer and is unconditionally owed to You without any defenses, disputes,
   offsets, counterclaims, or rights of return or cancellation;

 * To the best of Your knowledge, Your Customer is not insolvent or unable to
   pay its obligations in the ordinary course, is not contemplating filing for
   bankruptcy, and is not subject to any bankruptcy, insolvency, receivership,
   conservatorship or other similar proceedings;

 * You have a reasonable basis to believe that Your Customer has funds available
   in such Customer’s bank account to fund the expedited payment transaction;
   and

 * You are not aware of any circumstance indicating that there is a significant
   risk that the method Your Customer used to fund the expedited payment
   transaction (i.e., ACH or Card) will be returned, rejected, dishonored, or
   disputed.

By using Our expedited payment services, You are requesting that BILL provide
expedited availability of funds for Your Customer’s payment pending settlement
of such payment, and You acknowledge that BILL’s willingness to provide such
expedited funds availability is contingent on Your representations and
warranties above. You agree and acknowledge that providing You with advance
availability of funds is not a loan, but a feature of BILL’s payment services,
and You agree not to characterize any expedited payment transaction as a loan.

Remedies for Breach of the Representations and Warranties in this Section.
Without limited other available remedies, if the method of funding Your Customer
provided for an expedited payment transaction is rejected, reversed or returned
and We reasonably believe that You breached any representation or warranty to
Us; then YOU AUTHORIZE BILL TO REVERSE THE CORRESPONDING PAYMENT TO YOU VIA
DEBIT FROM YOUR PAYMENT ACCOUNT, OR IF THERE ARE INSUFFICIENT FUNDS IN YOUR
PAYMENT ACCOUNT AT THE TIME OF DEBIT, YOU AGREE TO PAY THE AMOUNT OF THE PAYMENT
BACK TO BILL UPON DEMAND. You also agree to pay all penalties, interest charges,
late payment fees and service fees related to any breach of Your representations
and warranties.

Canceled Expedited Payments. Payment with Our expedited payment services may be
canceled for various reasons including “time-outs” of the RTP network, as
defined by The Clearing House, in which case the payment may be resubmitted if
possible. If Your expedited payment, including Instant Transfer payment, cannot
be resubmitted, You may receive Your payment via electronic ACH payment.

Rejected Expedited Payments. If a payment with Our expedited payment service,
including Instant Transfer payment, is rejected by Your financial institution or
any third party provider, BILL is not responsible to You for the payment, or any
other loss, damages, or costs related to the payment.

6c.         Virtual Card Disbursements

Vendor Direct Service. You may elect to receive disbursements from Your
Customers through our Vendor Direct virtual card payment method (the “Vendor
Direct Service”) where this option is made available to You on Our platform.

Where we have reasonably determined that You accept card payments, You also
grant to Us, and BILL reserves the right to choose, together with our third
party providers and/or Your Customer, to pay You through our Vendor Direct
Service, and the manner in which the virtual card payments will be provided or
delivered to You. Where such determination is made, You consent to disbursements
to You through the Vendor Direct Service for payments from any of Your
Customers.

You may also opt out of receiving disbursements through the Vendor Direct
Service at any time by contacting Your Customer or Us to update Your
preferences. We will discontinue the Vendor Direct Service to You within a
reasonable time after We receive notice from You or Your Customer. If You opt
out of the Vendor Direct Service, disbursements to You will be made by check,
electronic ACH payment or through other disbursement services available to
You. BILL reserves the right to refuse to make any payment using the Vendor
Direct Service, or to change the payment method from the Vendor Direct Service
to check or ACH for any transaction, for any reason, in BILL’s sole discretion,
without BILL incurring any liability to You.

You understand and agree that neither BILL nor its third party providers are
responsible for any costs incurred by You in connection with a disbursement
pursuant to the Vendor Direct Service and that You will be solely responsible
for any costs or fees related to the receipt or processing of the virtual card
payment, which are separate and apart from any subscription fees You may pay Us.

Business Payments Only. Our Vendor Direct Service is intended for business
payments. BILL reserves the right, without BILL incurring any liability to You,
to refuse to make any payment using the Vendor Direct Service or to change Your
originally selected payment method from virtual card to check or ACH payment if
BILL determines based on commercially reasonable diligence that Your payment is
not a business-to-business payment being made for a commercial purpose.

SCHEDULE 3
Console Service

This Schedule 3 sets forth additional Terms that apply to all uses of the
accounting console features and functionalities (“Console Service”) of the
Service, unless otherwise agreed by and between You and BILL. This Schedule is
supplemental to and incorporated into the Agreement that governs the Service.
All capitalized terms used but not defined herein have the meanings given to
them in the Terms.

1.         Using the Console Service

The Console Service enables accountants and other financial services
professionals (as subscribed to BILL, each a “Console”) to manage and operate
BILL accounts for and/or on behalf of their professional services clients
(“Clients”). To gain access to the features and functions of the Console
Service, You must subscribe to the Console Service and pay all applicable
Service Fees.

2.         Client Authorizations

Your subscription to the Console Service will enable You to: (a) invite Clients
to create a BILL account that will be linked to Your Console account; (b) create
a BILL account on behalf of a Client, which will be linked to Your Console
account; (c) invite Clients to link previously created BILL accounts to Your
Console account; (d) link previously created Client accounts to Your Console
account; and (e) configure, manage, and/or operate the Service on behalf of Your
Clients. 

When You create or link a BILL account on behalf of a Client through Your
Console account, You represent and warrant to BILL that: (a) You have obtained
all required consents and authorizations to accept this Agreement for the
Client; and (b) the Client has agreed to be bound by this Agreement; (c) the
Client has authorized You to manage and operate their BILL account for and/or on
the Client’s behalf; and (d) You have an existing business relationship with the
Client where You are providing separate professional financial consulting or
accounting services for the benefit of such Client. Each Console and Client
understands and agrees that the Client accepts this Agreement separately from
the Console. You represent and warrant to BILL that You have obtained all
required rights, consents or authorizations from Your Client to use the Service
on the Client’s behalf and will provide proof of such consent upon reasonable
request by Us. 

Initiating Payments on Behalf of Your Clients. When You initiate a payment
transaction or issue payment instructions on behalf of a Client through Your
Console account, You represent and warrant to BILL that You have obtained all
required rights, consents and authorizations to request or initiate ACH
credit(s) or debit(s) to or from the Client’s Payment Account.

3.         Client Data

Ownership. All rights, title and interests, including all intellectual property
rights, in a Client’s User Data (“Client Data”) uploaded, stored, shared, or
otherwise processed in connection with a Console Account will be owned by the
Client; provided that, any work product created by the Console will be owned by
the Console. In the event of a conflict between a Client and a Console regarding
ownership of documents, data, or other information related to a Client’s BILL
account, BILL reserves the right to refuse to release the documents, data or
other information to either party, absent the consent to release from the other
party or the receipt of a legally binding order from an authority of competent
jurisdiction. Other than as provided in this Agreement, BILL does not claim any
ownership of the Client Data. BILL does not monitor and BILL shall not be
responsible for the content of any Client Data.

Uploading Client Data. Prior to uploading any Client Data to the Service, You
represent and warrant to BILL that You have obtained and maintain all required
consents and authorizations necessary to permit the processing of such Client
Data. You are solely responsible and BILL is not responsible for the Client Data
that You manage in connection with Your Console account.

4.         Customization of Your Console

With a Console subscription, You may customize the Client BILL accounts linked
to Your Console with Your logo or brand. If You choose to use this customization
feature, You acknowledge and agree that You have all necessary rights, licenses,
and authorizations to do so and the customization does not infringe the rights
or licenses of any third party. You acknowledge and agree that You are not an
agent of BILL and You have no authority to provide any representations,
warranties or covenants with respect to the Console Service or any other BILL
Service, and You will not purport to make any such representations, warranties
or covenants on behalf of BILL.

5.         Marketing and Promotion

If You subscribe to the Console Service, We grant You permission to state
publicly that You are a customer of BILL’s Console Service, and a limited,
revocable, non-exclusive, non-transferable right and license to use and display
the BILL brand in accordance with our branding policies and guidelines, as
updated and available on the BILL Website or as provided to You. You agree to
use commercially reasonable efforts to cooperate with BILL in monitoring the use
of the BILL brand in relation to Your Console account. We reserve the right to
revoke or restrict any right or license granted under this subsection if You
fail to comply with BILL’s branding policies and guidance. All goodwill
developed from Your use of the BILL brand will accrue solely to the benefit of
BILL. 

From time to time, BILL may provide You with materials (“Console Materials”)
related to the Console Service. You agree to use Console Materials only in the
form provided and as directed by BILL, and You will not alter Console Materials
without the express written permission of BILL. 

We reserve the right to revoke or restrict any right or license granted under
this subsection if You fail to comply with BILL’s branding policies, guidance,
or directives.

6.         Relationship of the Parties

No agency, partnership, joint venture, employment, or other similar relationship
is created between a Console and BILL as a result of this Agreement or the
Console’s use of the Console Service. This Agreement does not grant You the
right to resell the Service, in whole or in part, to any person or entity.

SUPPLEMENTAL TERMS OF SERVICE FOR CANADIAN USERS

SUPPLEMENTAL TERMS OF SERVICE FOR INTERNATIONAL BUSINESS RECEIVABLES USERS

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