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Service Management World is part of the Informa Tech Division of Informa PLC

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Service Management World kicks off soon! Register Now

November 17-21, 2024
Loews Sapphire Falls Resort
Orlando, FL
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SERVICE MANAGEMENT WORLD BEGINS SOON!




USE PROMO CODE: JOINUS TO GET $400 OFF ANY CONFERENCE PASS.

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SERVICE MANAGEMENT WORLD BEGINS IN:

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1 day, 11 hours, 11 minutes and 40 seconds left
THE DEFINITIVE EVENT FOR SERVICE MANAGEMENT PROFESSIONALS

With three decades of experience as a resource for service management and
technical support professionals, HDI doesn’t just stay ahead of industry
trends—we help set them. Let our program, our experts, and your fellow attendees
help you embrace today’s ever changing landscape. Attend the definitive event
for Service Management professionals and propel your business and career
forward. Reserve your spot today!


 * Learn how SM professionals deliver value today
 * Rethink your everyday including tools, metrics, methodologies and processes.
 * Gain control of your talent management and professional development approach
 * Understand how AI and automation can empower your hybrid workforce
 * Assess whether your legacy tools and methodologies need to be replaced
 * Embrace your role in ESM transformation


SERVICE MANAGEMENT WORLD 2024 - HEAR FROM ATTENDEES

Video of Service Management World 2024 - Hear from Attendees



Why Attend
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Pre-Conference Training




NETWORK

Mix and mingle with other leading industry professionals. Service Management
World offers more networking opportunities with peer professionals and industry
luminaries than any other event of its kind.


EXPLORE

Solution providers will be on hand to demonstrate products and services you can
compare in real time to help you optimize your service management strategy and
make the right decisions for your organization.


LEARN

Improve your service management skills and stay current with educational
sessions, including keynotes, panel discussions, case study presentations and
exclusive workshops.



Connecting the Dots: Frameworks and Methodologies 

Optimizing Culture and Leadership 

Driving Strategic Decision-Making 

Modernizing Service Management 

View Conference Tracks



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CASE STUDIES

Peer insights are invaluable when tackling challenges and learning new trends.
Tap into leaders from the likes of Costco, Navy Federal Credit Union, SMU, Giant
Eagle, Kanini, and many more market-leading companies. Beyond case studies,
you’ll gain access to keynotes, networking, and expert-led sessions on the most
trending topics across AI, experience management, and Enterprise ITSM.
See Case Studies


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