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Text Content

 * HOME
 * #ASE
 * ATTEND
   * Register
   * Affiliate Passes
   * Networking
   * Hotel & Venue
   * FAQs
 * AGENDA
   * Agenda
   * Speakers
   * Content & Commerce
   * AM DAYS
   * Speaker Applications
 * EXHBIT/SPONSOR
   * ASE23 Sponsors & Exhibitors
   * Meet Market & Sponsor Opportunities
 * Search

Menu
 * HOME
 * #ASE
 * ATTEND
   * Register
   * Affiliate Passes
   * Networking
   * Hotel & Venue
   * FAQs
 * AGENDA
   * Agenda
   * Speakers
   * Content & Commerce
   * AM DAYS
   * Speaker Applications
 * EXHBIT/SPONSOR
   * ASE23 Sponsors & Exhibitors
   * Meet Market & Sponsor Opportunities
 * Search

 * REGISTER

 * HOME
 * #ASE
 * ATTEND
   * Register
   * Affiliate Passes
   * Networking
   * Hotel & Venue
   * FAQs
 * AGENDA
   * Agenda
   * Speakers
   * Content & Commerce
   * AM DAYS
   * Speaker Applications
 * EXHBIT/SPONSOR
   * ASE23 Sponsors & Exhibitors
   * Meet Market & Sponsor Opportunities
 * Search

 * REGISTER




FREQUENTLY ASKED QUESTIONS

Do you have any questions about ASE? Look no further! 

Check this page regularly for the latest updates. If you still need help for
your query you can reach out to our Customer Success team, who are here to help!
You can reach us by email at support@affiliatesummit.com.

Support Hours:
Monday to Friday 9am - 5pm EST
Monday to Friday 9am - 5pm GMT

WHEN IS ASE23 TAKING PLACE?

We are SO excited to announce that we will be returning to the Marriot
Marquis Times Square, New York on July 31 - August 1, 2023.


REGISTRATION AND PASSES


HOW DO I APPLY FOR AN AFFILIATE PASS?

The deadline to apply for a complimentary Affiliate Pass is Friday, June 30,
2023 and you can apply here.  If you have submitted your application before the
deadline, please bear with us a little longer. We will get back to you as soon
as possible.

WHAT IS INCLUDED IN MY PASS? 

We have 2 pass types available to purchase to attend ASE23 and two add-on
purchase ticket types.

For Entry, we offer our Networking and VIP pass types. 

Both pass types include:

 * Access to the 2-day Meet Market 
 * Access to all content 2 (EXCLUDING AM Days Workshops which are a separate
   purchase per workshop)
 * Access to the Official Party 
 * Access to the Official Event App (open 4 weeks before) 
 * Access to Meetups 
 * Unlimited coffee 

VIP passes also include:

 * Access to the private VIP Lounge which will be away from the show floor and
   have space for private meetings 
 * Grab & go snacks and refreshments all day in the VIP Lounge 
 * Access to the keynote recordings and audio and slides of track sessions 

Once you've secured your place for ASE, you can also purchase add-ons!

To elevate your ASE experience, we offer AM Days Workshops and Recordings.

AM Days:

 * AM Days are add-on tickets and that you are required to have a valid
   Networking Pass, Affiliate Pass, or VIP Pass to enter ASE.
 * AM Days is a series of four 2 hour workshops on affiliate marketing that is
   happening during Affiliate Summit East on July 31. You can select the number
   of workshops you'd like to attend and then you can select the specific
   workshop once you complete your registration.
   * Workshops include:
     * 1. Advertiser’s Crash Course in Affiliate Marketing with Geno Prussakov -
       July 31 from 8am - 10am
     * 2. Finding, Onboarding, and Activating Ideal Affiliate Partners with Mesa
       Stevens - July 31 from 10:30am - 12:30pm
     * 3. Adding Amazon to Affiliate, PR, and Influencer Growth with Greg
       Hoffman - July 31 from 1:00pm - 3:00pm
     * 4. Making Commerce Content Work with Amy Sheridan - July 31 from 3:30pm -
       5:30pm
 * Please note that each AM Days course requires a separate purchase specific to
   the course that you are hoping to attend. Purchasing a single AM Days add-on
   does not grant you access to all AM Days courses!

Recordings:

 * The official Affiliate Summit East 2023 event recordings include: keynote
   recordings, slides and audio recordings of tracks available to you
   approximately 4 weeks after the conclusion of ASE 2023.
   * Please note that these are included with VIP Passes!

You can view what each pass type includes here.

DO YOU OFFER A 1-DAY PASS?

We do not. There are so many great things happening at ASE that we don’t want
you to miss a minute of it. With that in mind, we only offer passes for all two
days of the event.


HOW DO I ACCESS THE EVENT APP?

All attendees of ASE 23 will be able to access the official event app. The
platform will be available 4 weeks before the event and 4 weeks after the
conclusion of the event. As soon as it's launched, all registered Attendees,
Sponsors, and Exhibitors will get an email with log-in instructions!

 The app will allow you to:

 * Check out who is taking part in the Meet Market
 * Check out who is exhibiting
 * Message other attendees
 * Schedule meetings before you arrive in Las Vegas
 * Check out our content sessions and build your personal agenda


I WANT TO ARRANGE A GROUP BOOKING. ARE THERE ANY DISCOUNTS AVAILABLE?

Yes! We know everything is more fun with a group, and Affiliate Summit is no
exception. We offer discounts for groups of 10 or more - just reach out to
support@affiliatesummit.com and our Customer Success team will get back to you
with your personalized offer.

WILL THE SESSIONS BE RECORDED?

All sessions are recorded and recordings will be available to purchase. You can
book your recordings when you register for your ticket. If you have already
purchased a ticket and want to add recordings please email our Customer Success
team on support@affiliatesummit.com and they can help you add recordings to your
ticket!


WHERE CAN I GET AN INVOICE?

Your confirmation email should have all your company needs for reimbursement
purposes but, if you need a formal invoice, reach out to us at
support@affiliatesummit.com and we will be happy to send over your invoice for
your Meet Market tables or attendee tickets.

I CAN’T FIND MY CONFIRMATION EMAIL. WHAT DO I DO?

Lost your confirmation in the cluttered world of your inbox? Check your spam
folder or just drop us an email at support@affiliatesummit.com - we are always
happy to help! 

I NEED A VISA IN ORDER TO ATTEND. HOW DO I GET ONE?

If you are travelling from overseas, it is your responsibility to determine and
arrange any Visa appointments that are needed. You must already be registered
for the show to apply for a Visa Invitation letter. Although we are unable to
provide any guidance or assistance on any specific Visa appointments we are more
than happy to provide you with an invitation letter to get things moving! 

Please email support@affiliatesummit.com with your:

 * Full name
 * Company Name
 * Job Title
 * Country of Birth
 * Date of Birth
 * Country of Passport Issue
 * Expiration Date of Passport
 * Mailing Address
 * Citizenship
 * Phone Number
 * Email

And we can draft this letter for you!

MY VISA WAS REJECTED. CAN I GET A REFUND? 

If you are denied a Visa application please contact support@affiliatesummit.com
within one week from the rejection and we will be able to offer a full refund.  

CAN I TRANSFER MY PASS TO SOMEONE ELSE?

You can transfer your ticket to a colleague for free up to 2 weeks before ASE23.
After that, there will be a $50 charge for any changes made to your badge.

Please email us the full name, job title and email address of who you would like
to transfer your ticket too at support@affiliatesummit.com.

Please note, complimentary Affiliate Passes cannot be transferred.


BADGE

THE INFORMATION ON MY BADGE IS WRONG. HOW CAN I CHANGE IT?

You can update your registration information via a link to “Manage Registration
Details” in your confirmation email. 

Can’t find your confirmation email? Reach out to us
at support@affiliatesummit.com with the changes you would like to make and we
will be happy to sort this out for you as well as resending your confirmation
email. 

WHAT DO I NEED TO BRING TO COLLECT MY BADGE?

You need to bring your confirmation email and a valid government-issued ID.

I’VE LOST MY BADGE! WHAT SHOULD I DO?

We hate when we have to be tough, but this rule is very important to us. Should
you misplace or forget your badge, we cannot reprint it for you. We don’t want
anyone walking around the show pretending to be you! So once you have your
badge, keep a close eye on it

PAYMENT AND REFUNDS

WHAT PAYMENT FORMS DO YOU ACCEPT?

We accept the following credit card payments for attendee tickets: Mastercard,
Visa, American Express & Discover. 

I CAN’T MAKE IT TO THE SHOW, CAN I GET A REFUND?

Please find below our refund policy:

 * If you need to cancel your ticket more than 30 days before the event you will
   get a 50% refund. 
 * Tickets canceled within 30 days of the event are not eligible for a refund.

Please contact us at support@affiliatesummit.com if you are unable to attend ASE
and we will be happy to find the best option for you. You can check out our full
Terms & Conditions here.


AGENDA AND SESSIONS

WHERE DO I FIND THE CONTENT SCHEDULE FOR THE SHOW?

The agenda for ASE is still in progress. Keep an eye out for updates in the
coming weeks!

CAN I ATTEND ANY SESSIONS?

Yes! You will be able to attend any session with your Networking Pass, VIP, or
Affiliate Pass with the exclusion of AM Days Workshops which are a separate
add-on ticket (for each workshop!).

WHAT IS A MEET UP? 

A Meet Up is your opportunity to get connected with peers about industry
specific topics and areas of particular interest for you both. At ASE23 Meet Ups
will be announced once our Agenda is confirmed!

HOW DO I JOIN A MEET UP? 

All of the Meet Ups taking place will be listed in our event platform. You will
be able to add these to your personal agenda so you get a reminder when they are
taking place. All you will need to do is turn up to the Meet Zone to connect
with your industry peers. 


EVENT APP


HOW DO I LOG IN TO THE EVENT APP? 

The Affiliate Summit East Official Event App offers registered attendees a way
to network, view the agenda, connect with sponsors and exhibitors, and schedule
private meetings. The app will be live 4 weeks before the show and remain live 4
weeks after ASE concludes to make sure you can continue networking even after
ASE ends!

WHAT IF I DON’T WANT TO BE ADDED TO THE EVENT PLATFORM?

If you prefer to handle things in person, that’s okay too! You can opt-out of
the platform at any time, keeping your profile hidden. To do so, open the app,
and update your profile settings. You can also opt-out by emailing us at
support@affiliatesummit.com.

HOTELS AND FOOD

WHERE SHOULD I STAY?

We advise you stay as close to the action as possible so you can be the first in
the room when the networking starts and have the ability to take advantage of
the on-site facilities! We offer an exclusive discounted rate for all our
ASE attendees at the New York Marriott Marquis Times Square. You can book via
our exclusive link here to save an average of $700! The deadline to take
advantage of this exclusive rate is July 17th - so act fast!

The Marriott has a free cancellation policy, guaranteeing a risk-free booking
for you. This means, should you need to cancel your trip to ASE for any reason,
you can do so up to 72 hours before you are due to arrive at the hotel. 

WHERE CAN I GET SOME FOOD?

All that networking can work up a hunger! Luckily, there’s plenty of places to
grab a refreshment in the Marriott Marquis and as we’re in the middle of Times
Square there’s loads of lunch spots right on your doorstep! 


HOUSEKEEPING


DO YOU HAVE A COAT/BAGGAGE ROOM?

We do not have a coat or baggage room on-site! If you are staying in the hotel,
you are welcome to take advantage of any of the amenities they have available!


WHAT SHOULD I WEAR?

You should wear what makes you comfortable! Want to show off your new bow tie
and a cowboy hat? Go for it! Want to aim for the more business casual fare? We
like that too! If we had any advice to pass on, we would recommend that you
include some comfy shoes in your suitcase. Networking means spending a lot of
time on your feet, so be sure to bring something easy to walk in while you count
those steps!


I LOST SOMETHING AT THE SHOW! IS THERE A LOST AND FOUND?

Ask a staff member at registration or at the info booth - if anything turns up
lost, we are happy to hold it for you. 


DOES THE MARRIOTT MARQUIS HAVE DISABILITY ACCESS?

Yes! Marriott Marquis is ADA compliant. In accordance with the ADA, the Marriott
Marquis boasts permanent premises access accommodations, such as wheelchair
lifts, elevator standards, door width standards, and restroom accessibility.


I GOT AN EMAIL FROM SOMEONE SAYING THEY HAVE AN ATTENDEE LIST. IS THAT LEGIT?

Should you receive correspondence from someone claiming to offer an attendee
list, please do not engage with them in any way and report them
to support@affiliatesummit.com.

Your privacy is very important to us, so we will never disclose our attendee
list to anyone outside the event. The only way to see who is at the show is
through the attendee app!

QUICK LINKS

 * Contact Us
 * FAQs
 * Register 
 * Meet Market 

OTHER EVENTS

 * Affiliate Summit West
 * Affiliate Summit East
 * Affiliate Meet Markt

WHERE & WHEN

July 31 - August 1, 2023
New York Marriott Marquis Times Square

 * Facebook
 * Instagram
 * Twitter
 * Youtube
 * Linkedin

 * © Copyright 2023
 * Privacy Policy
 * Terms & Conditions

Exhibition Website by ASP

Affiliate Summit Corporation is a subsidiary of Clarion Events Limited. Clarion
Events Limited is registered in the United Kingdom. Registered address: Bedford
House, Fulham High Street, London SW6 3JW, United Kingdom. Company Number
00454826. VAT number: 843 8456 01.

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