www.ibm.com Open in urlscan Pro
2a02:26f0:480:9ac::1e89  Public Scan

URL: https://www.ibm.com/support/pages/node/7115129
Submission: On March 19 via manual from BR — Scanned from DE

Form analysis 3 forms found in the DOM

POST /support/pages/node/7115129

<form action="/support/pages/node/7115129" method="post" id="openid-connect-login-form" accept-charset="UTF-8">
  <div><input data-drupal-selector="edit-openid-connect-client-generic-login" type="submit" id="edit-openid-connect-client-generic-login" name="generic" value="Log in with Generic" class="button js-form-submit form-submit">
  </div><input autocomplete="off" data-drupal-selector="form-qiswclur63j1es9zbu4peu9ol1rudyw9zjfil4ailt8" type="hidden" name="form_build_id" value="form-qISWClUr63J1eS9zbU4PEU9ol1rUdYW9ZjFIl4AilT8">
  <input data-drupal-selector="edit-openid-connect-login-form" type="hidden" name="form_id" value="openid_connect_login_form">
</form>

<form class="ibm-row-form ibm-home-search ibm" enctype="multipart/form-data" id="spng-search" ng-submit="omniType()">
  <input id="spng-search-query" class="bx--search-input" name="text" size="40" type="search" autocomplete="off" placeholder="Search support or find a product">
  <a title="Search" aria-label="Search" href="#" tabindex="-1" id="spng-search-button" ng-click="omniButton()" class="ibm-search-link common-search-link"></a>
  <div id="spng-search-typeahead-wrapper" style="display:none" class="search-results-wrapper">
    <div id="spng-search-typeahead" class="common-search-results">
      <div id="spng-spinner" style="display:none">
        <h2 class="ibm-h2 ibm-h4 ibm-bold"><span class="ibm-spinner">&nbsp;</span></h2>
      </div>
      <div id="sp-no-results" style="display:none">
        <div class="results">
          <p>No results were found for your search query.</p>
          <div class="ibm-rule">
            <hr>
          </div>
          <h5 class="ibm-h5"><strong>Tips</strong></h5>
          <p>To return expected results, you can:</p>
          <ul>
            <li><strong>Reduce the number of search terms.</strong> Each term you use focuses the search further.</li>
            <li><strong>Check your spelling.</strong> A single misspelled or incorrectly typed term can change your result.</li>
            <li><strong>Try substituting synonyms for your original terms.</strong> For example, instead of searching for "java classes", try "java training"</li>
            <li><strong>Did you search for an IBM acquired or sold product ?</strong> If so, follow the appropriate link below to find the content you need.</li>
          </ul>
        </div>
      </div>
      <div id="sp-doc-failure" style="display:none">
        <div class="category">Our apologies</div>
        <div class="results">
          <p>Search results are not available at this time. Please try again later or use one of the other support options on this page.</p>
        </div>
      </div>
      <div id="sp-prev-products" class="result_section"></div>
      <div id="sp-wd-results" class="result_section"></div>
      <div id="sp-prod-results" class="result_section"></div>
      <div id="sp-doc-results" class="result_section"></div>
    </div>
  </div>
</form>

POST /support/pages/node/7115129

<form class="node-news-7115129-vote-field-was-this-topic-helpful__vote-vote-votingapi-useful-form vote-form" id="vote-form" data-drupal-selector="node-news-7115129-vote-field-was-this-topic-helpful-vote-vote-votingapi-useful-form"
  action="/support/pages/node/7115129" method="post" accept-charset="UTF-8">
  <div class="js-form-item form-item js-form-type-select form-type-select js-form-item-value form-item-value form-no-label">
    <select autocomplete="off" data-result-value="-1" data-vote-value="-1" data-style="default" data-show-own-vote="false" data-drupal-selector="edit-value" id="edit-value" name="value" class="form-select select2-widget ibm-widget-processed"
      data-jquery-once-autocomplete="true" data-select2-autocomplete-list-widget="true" search-pagesize="10" style="display: none; width: 124px;" tabindex="0" aria-hidden="false">
      <option value="-1">Not useful</option>
      <option value="1">Useful</option>
    </select>
    <div class="useful-rating" role="complementary" aria-label="Was this topic helpful?">
      <div class="like">
        <a href="#"><button aria-label="Yes" tabindex="0" class="ibm-margin-right-1 bx--btn bx--btn--sm bx--btn--tertiary" type="button"><svg focusable="false" preserveAspectRatio="xMidYMid meet" xmlns="http://www.w3.org/2000/svg" fill="currentColor" aria-hidden="true" width="16" height="16" viewBox="0 0 32 32" class="bx--btn__icon"><path d="M26,12H20V6a3.0033,3.0033,0,0,0-3-3H14.8672a2.0094,2.0094,0,0,0-1.98,1.7173l-.8453,5.9165L8.4648,16H2V30H23a7.0078,7.0078,0,0,0,7-7V16A4.0045,4.0045,0,0,0,26,12ZM8,28H4V18H8Zm20-5a5.0057,5.0057,0,0,1-5,5H10V17.3027l3.9578-5.9365L14.8672,5H17a1.0008,1.0008,0,0,1,1,1v8h8a2.0025,2.0025,0,0,1,2,2Z"></path></svg><span class="text-yes">Yes</span><span id="like" style="display:none;">999</span></button></a>
      </div>
      <div class="dislike">
        <a href="#"><button aria-label="No" tabindex="0" class="bx--btn bx--btn--sm bx--btn--tertiary" type="button"><svg focusable="false" preserveAspectRatio="xMidYMid meet" xmlns="http://www.w3.org/2000/svg" fill="currentColor" aria-hidden="true" width="16" height="16" viewBox="0 0 32 32" class="bx--btn__icon"><path d="M30,16V9a7.0078,7.0078,0,0,0-7-7H2V16H8.4648l3.5774,5.3662.8453,5.9165A2.0094,2.0094,0,0,0,14.8672,29H17a3.0033,3.0033,0,0,0,3-3V20h6A4.0045,4.0045,0,0,0,30,16ZM8,14H4V4H8Zm20,2a2.0025,2.0025,0,0,1-2,2H18v8a1.0008,1.0008,0,0,1-1,1H14.8672l-.9094-6.3662L10,14.6973V4H23a5.0057,5.0057,0,0,1,5,5Z"></path></svg><span class="text-no">No</span><span id="dislike" style="display:none;">No</span></button></a>
      </div>
    </div>
  </div>
  <input autocomplete="off" data-drupal-selector="form-rdzm-fndftasxzsxgcr-c-depljghcrswcyn2tohcti" type="hidden" name="form_build_id" value="form-rdzM_fnDFtASxzSxgCR_c-dEpLJGHCrSWCyn2TOhCTI">
  <input data-drupal-selector="edit-node-news-7115129-vote-field-was-this-topic-helpful-vote-vote-votingapi-useful-form" type="hidden" name="form_id" value="node_news_7115129_vote_field_was_this_topic_helpful__vote_vote_votingapi_useful_form">
  <input data-drupal-selector="edit-submit" type="submit" id="edit-submit--2" name="op" value="Save" class="button button--primary js-form-submit form-submit" data-once="drupal-ajax" style="display: none;">
</form>

Text Content

Support My IBM Log in



IBM SUPPORT


 

No results were found for your search query.

--------------------------------------------------------------------------------

TIPS

To return expected results, you can:

 * Reduce the number of search terms. Each term you use focuses the search
   further.
 * Check your spelling. A single misspelled or incorrectly typed term can change
   your result.
 * Try substituting synonyms for your original terms. For example, instead of
   searching for "java classes", try "java training"
 * Did you search for an IBM acquired or sold product ? If so, follow the
   appropriate link below to find the content you need.

Our apologies

Search results are not available at this time. Please try again later or use one
of the other support options on this page.







IBM SECURITY GUARDIUM DEFAULT SELF SIGNED GUARDIUM INSTALLATION MANAGER (GIM)
SHA1 CERTIFICATES SET TO EXPIRE IN MAY OF 2024


NEWS





ABSTRACT

NEW - Latest patch information updated February 26th.

Default Self signed Guardium GIM SSL certificates are due to expire in May of
2024. This article describes steps Guardium administrators need to take in order
to avoid potential communication issues between GIM clients and GIM servers.


CONTENT

GIM SHA1 Certificates are set to expire May 2024. If the certificates are not
renewed by expiration date, the GIM client-server communication will be
affected.
 
NOTE: Data activity monitoring will not be affected

How to confirm when GIM Certificates are expiring

Option 1 - Check directly on one appliance
 1. In cli run - show certificate summary
 2. Check the lines with Alias Name gim 
 3. If the Valid To date is May/26/2024 or May/27/2024 then the problem is
    present and action is required
    * The date might be different depending on the time zone of the appliance
    * Example line with a problem:
      
      * Alias Name          Valid From   Valid To     Subject                  
                                      File Name
        ------------------  -----------  -----------
         ------------------------------------------------------
         ----------------------------
        gim                 May/29/2014  May/26/2024 xxxx CN=GIM, OU=xxx,
        O="xxx", L=xxx, ST=xxx, C=xxx       .keystore


Option 2 - Use ad-hoc patches to check CM environment

Customers can install the following adhoc patches. These patches produce a
report that will show status of GIM Certificates across the environment.
For details on how to install and use these patches see:


 * IBM SECURITY GUARDIUM - HOW TO CHECK FOR GIM CERTIFICATES EXPIRATION ON ALL
   MANAGED UNITS


Appliance version Ad-hoc patch number V12 (all bundles) p1101 V11 (all bundles)
p1266 V10 (all bundles) p1243



Environments affected

Appliances on the following versions will have GIM certificate that will expire
in May 2024:
 * All v10.6
 * All v11.3
 * All v11.4, except case when first GIM client installed after appliance was on
   p475
 * All v11.5, except case when first GIM client installed after appliance was on
   p530
 * v12 appliances upgraded from v11.5, where v12.0p10 not installed
   * v12.0p10 resolves the issue


Remediation

Generic patches (no prerequisites)

"Generic" ad-hoc patches with no prerequisite bundles will be released to
resolve the issue. The following patches renew GIM certificate expiration on
both GIM server (appliance) and GIM clients (Database server agent):


Appliance version Patch number Prerequisite bundle Patch Link Notes V12 p1003
None SqlGuard_12.0p1003_GIM-Certificates-Fix  V12.0p1003 is a generic ad-hoc
that can be applied on all V12 bundles. Includes updated certificate for any May
2024 expiry V11 p1042 None SqlGuard_11.0p1042_GIM-Certificates-Fix 
V11.0p1042 is a generic ad-hoc that can be applied on all V11 bundles and
GPUs. Includes updated certificate for any May 2024 expiry.
Note : p1042 is replacing p1040 due to an issue found.
V10.6 p1036 None (v10.6 is required) SqlGuard_10.0p1036_GIM-Certifcates-Fix 
Do not install if custom sniffer certificates are used.
V10.0p1036 is a generic ad-hoc that can be applied on all bundles on v10.6 only.
Includes updated certificate for any May 2024 expiry.
After Patch installation,  distribute the new set of GIM certificates to GIM
clients via upgrading bundle GIM to the following or later versions :
For Unix OS: v10_6-r116142
For Windows OS: V10.6.0.437


Note : If you are using custom certificates for Sniffer component:
 * For v12 and v11 - Install the above "Generic" ad-hoc patches
 * For v10 - Do not install p1036. New patch for for custom sniffer certificate
   appliance will be updated on this technote 


Other patches

Ad-hoc patches with prerequisite bundles on some versions will be released.
The following patches renew GIM certificate expiration on both GIM server
(appliance) and GIM clients (Database server agent):

Appliance version Patch number Prerequisite bundle Patch Link Notes V11.5 p538
p535 SqlGuard_11.0p538_GIM-Certifcates-Fix  Includes updated certificate for May
26th expiry only V11.4 p488 p485 SqlGuard_11.0p488_GIM-Certifcates-Fix  Includes
updated certificate for May 26th expiry only V11.4 p489 p485
SqlGuard_11.0p489_GIM-Certifcates-Fix 
Includes updated certificate for any May 2024 expiry V11.4 p479 p470
SqlGuard_11.0p479_GIM-Certifcates-Fix  Includes updated certificate for any May
2024 expiry V10.6 p1034 None SqlGuard_10.0p1034_GIM-Certifcates-Fix 
Includes updated certificate for May 26th expiry only

After Patch installation,  distribute the new set of GIM certificates to GIM
clients via upgrading bundle GIM to the following or later versions :
For Unix OS: v10_6-r116142
For Windows OS: V10.6.0.437
V10.6 p1036 None SqlGuard_10.0p1036_GIM-Certifcates-Fix 
Includes updated certificate for any May 2024 expiry

After Patch installation,  distribute the new set of GIM certificates to GIM
clients via upgrading bundle GIM to the following or later versions :
For Unix OS: v10_6-r116142
For Windows OS: V10.6.0.437




Steps to resolve

 1. If required, install the prerequisite bundle listed in the table, for your
    appliance version
 2. Install the patch listed in the table, for your appliance version
 3. After Patch installation, give couple hours for automatic distribution of
    renewing GIM certificates on agent side to execute. Status can be checked
    through the report “GIM Certificate Deployment Status”
 4. If system configuration backup is scheduled on the appliance, run the backup
    after the certificates are updated
    * If backup is required for disaster recovery, use system configuration
      backups taken after the GIM certificates are updated



How to resolve after certificate expiry date

If the certificates were not renewed and the expiry date passed additional
actions are required on the GIM client side.
GIM bundle installer with updated certificates will be released including
updated certificate.
This technote will be updated with details of the new bundles with updated
certificate.

To resolve after certificate expired:
 1. Install the correct appliance patch with updated certificate for your
    appliance version
 2. Install GIM bundle with the updated certificate directly on database server




[{"Type":"MASTER","Line of Business":{"code":"LOB24","label":"Security
Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o
TPS"},"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"ARM
Category":[{"code":"a8m0z000000Gp0TAAS","label":"GIM"}],"Platform":[{"code":"PF004","label":"Appliance"}],"Version":"All
Versions"}]


WAS THIS TOPIC HELPFUL?

Not usefulUseful
Yes999
NoNo



DOCUMENT INFORMATION

More support for:
IBM Security Guardium

Component:
GIM

Software version:
All Versions

Operating system(s):
Appliance

Document number:
7115129

Modified date:
14 March 2024


UID

ibm17115129

You will be taken to the My Notifications interface where you have been
auto-subscribed to IBM Security Guardium

You can click the EDIT menu option to configure your subscription experience.

You can also search for and select other IBM products to subscribe to based on
your needs.


CancelOK
Manage My Notification Subscriptions

Click the Subscribe button to stay informed of critical IBM support updates with
My Notifications.

Take a proactive approach to problem prevention.

Receive support content tailored to your needs, delivered directly to you!

Receive immediate notifications of Security Bulletins and Flashes.

Receive daily or weekly notifications of technical support information such as
downloads, tips, technical notes, and publications.

Log in to Subscribe

Page Feedback

Close


SHARE YOUR FEEDBACK


NEED SUPPORT?

 * Submit feedback to IBM Support

 * 1-800-IBM-7378 (USA)

 * Directory of worldwide contacts

Overview Annual report Corporate social responsibility Diversity & inclusion
Financing Investor Newsroom Security, privacy & trust Senior leadership Careers
with IBM Website Blog Publications Collaborate with us Artificial intelligence
Machine learning Conversational AI AI governance CSRD Cybersecurity Predictive
analytics Quantum computing Our strategic partners Find a partner Become a
partner - Partner Plus Partner Plus log in IBM TechXChange Community LinkedIn X
Instagram YouTube Subscription Center Participate in user experience research
Contact IBM Privacy Terms of use Accessibility United States — English Share
your feedback




IBM web domains

ibm.com, ibm.dev, ibm.org, ibm-zcouncil.com, insights-on-business.com, jazz.net,
merge.com, micromedex.com, mobilebusinessinsights.com, promontory.com,
proveit.com, ptech.org, resource.com, s81c.com, securityintelligence.com,
skillsbuild.org, softlayer.com, storagecommunity.org, strongloop.com,
teacheradvisor.org, think-exchange.com, thoughtsoncloud.com, trusteer.com,
truven.com, truvenhealth.com, alphaevents.webcasts.com, betaevents.webcasts.com,
ibm-cloud.github.io, ibmbigdatahub.com, bluemix.net, mybluemix.net, ibm.net,
ibmcloud.com, redhat.com, galasa.dev, blueworkslive.com, swiss-quantum.ch,
altoromutual.com, blueworkslive.cn, blueworkslive.com, cloudant.com, ibm.ie,
ibm.fr, ibm.com.br, ibm.co, ibm.ca, silverpop.com,
community.watsonanalytics.com, eclinicalos.com, datapower.com,
ibmmarketingcloud.com, thinkblogdach.com, truqua.com, my-invenio.com,
skills.yourlearning.ibm.com, bluewolf.com, asperasoft.com, instana.com,
taos.com, envizi.com, carbondesignsystem.com
About cookies on this site Our websites require some cookies to function
properly (required). In addition, other cookies may be used with your consent to
analyze site usage, improve the user experience and for advertising. For more
information, please review your cookie preferences  options. By visiting our
website, you agree to our processing of information as described in
IBM’sprivacy statement.  To provide a smooth navigation, your cookie preferences
will be shared across the IBM web domains listed here.

Accept all Required only