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Privacy & Terms

Privacy & Terms



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 * Overview
 * Privacy Policy
 * Terms of Service
 * Technologies
 * FAQ


PRIVACY & TERMS

 * Overview
 * Privacy Policy
 * Terms of Service
   * Updates
   * Definitions
   * List of services & service-specific additional terms
   * How Google handles government requests for user information
 * Technologies
 * FAQ


PRIVACY & TERMS

 * Overview
 * Privacy Policy
 * Terms of Service
 * Technologies
 * FAQ
 * Google Account

 * Terms
   * Introduction
   * Your relationship with Google
   * Using Google services
   * Content in Google services
   * Software in Google services
   * In case of problems or disagreements
   * About these terms
   * EEA instructions on withdrawal
 * Updates
 * Definitions
 * List of services & service-specific additional terms
 * How Google handles government requests for user information




GOOGLE TERMS OF SERVICE

Effective May 22, 2024 | Archived versions | Download PDF

Country version: Luxembourg




WHAT’S COVERED IN THESE TERMS


WE KNOW IT’S TEMPTING TO SKIP THESE TERMS OF SERVICE, BUT IT’S IMPORTANT TO
ESTABLISH WHAT YOU CAN EXPECT FROM US AS YOU USE GOOGLE SERVICES, AND WHAT WE
EXPECT FROM YOU.

These Terms of Service reflect the way Google’s business works, the laws that
apply to our company, and certain things we’ve always believed to be true. As a
result, these Terms of Service help define Google’s relationship with you as you
interact with our services. For example, these terms include the following topic
headings:

 * What you can expect from us, which describes how we provide and develop our
   services
 * What we expect from you, which establishes certain rules for using our
   services
 * Content in Google services, which describes the intellectual property rights
   to the content you find in our services — whether that content belongs to
   you, Google, or others
 * In case of problems or disagreements, which describes other legal rights you
   have, and what to expect in case someone violates these terms

Understanding these terms is important because, to use our services, you must
accept these terms. We encourage you to download these terms for future
reference. We make these terms, and all previous versions, available at all
times here.

Besides these terms, we also publish a Privacy Policy. Although it’s not part of
these terms, we encourage you to read it to better understand how you can
update, manage, export, and delete your information.


TERMS




SERVICE PROVIDER

In the European Economic Area (EEA) and Switzerland, Google services are
provided by, and you’re contracting with:

Google Ireland Limited
incorporated and operating under the laws of Ireland
(Registration Number: 368047 / VAT Number: IE6388047V)

Gordon House, Barrow Street
Dublin 4
Ireland




AGE REQUIREMENTS

If you’re under the age required to manage your own Google Account, you must
have your parent or legal guardian’s permission to use a Google Account. Please
have your parent or legal guardian read these terms with you.

If you’re a parent or legal guardian, and you allow your child to use the
services, then these terms apply to you and you’re responsible for your child’s
activity on the services.

Some Google services have additional age requirements as described in their
service-specific additional terms and policies.


CONTENTS

Introduction
Your relationship with Google
Using Google services
Content in Google services
Software in Google services
In case of problems or disagreements
About these terms
EEA instructions on withdrawal


YOUR RELATIONSHIP WITH GOOGLE

These terms help define the relationship between you and Google. When we speak
of “Google,” “we,” “us,” and “our,” we mean Google Ireland Limited and its
affiliates. Broadly speaking, we give you permission to access and use our
services if you agree to follow these terms, which reflect how Google’s business
works and how we earn money.




WHAT YOU CAN EXPECT FROM US




PROVIDE A BROAD RANGE OF USEFUL SERVICES


We provide a broad range of services that are subject to these terms, including:
 * apps and sites (like Search and Maps)
 * platforms (like Google Shopping)
 * integrated services (like Maps embedded in other companies’ apps or sites)
 * devices (like Google Nest and Pixel)

Many of these services also include content that you can stream or interact
with.

Our services are designed to work together, making it easier for you to move
from one activity to the next. For example, if your Calendar event includes an
address, you can click on that address and Maps can show you how to get there.




DEVELOP, IMPROVE, AND UPDATE GOOGLE SERVICES



While we use a broad definition of “services” throughout these terms as
described above, applicable law draws distinctions between “digital content”,
“services”, and “goods” in certain situations. That’s why we use the more
specific terms in this section and the Legal guarantee section.

We’re constantly developing new technologies and features to improve our
services. For example, we use artificial intelligence and machine learning to
provide you with simultaneous translations, and to better detect and block spam
and malware.

As part of the continual evolution of our digital content, services, and goods,
we make modifications such as adding or removing features and functionalities,
increasing or decreasing usage limits, and offering new digital content or
services or discontinuing old ones. We may also change our digital content or
services for these other reasons:

 * to adapt to new technologies
 * to reflect increases or decreases in the number of people who use a
   particular service
 * to respond to key changes in the licenses and partnerships we have with
   others
 * to prevent abuse or harm
 * to address legal, regulatory, safety, or security issues

In particular, we sometimes make legally-required updates, which are
modifications that keep digital content, services, or goods in conformity with
the law. We make these updates to our digital content, services, and goods for
safety or security reasons, and to make sure they meet the quality standards
that you expect, such as those described in the Legal guarantee section. We may
automatically install updates that address significant safety or security risks.
For other updates, you can choose whether you want them installed.

We maintain a rigorous product research program, so before we change or stop
offering a service, we carefully consider your interests as a user, your
reasonable expectations, and the potential impact on you and others. We only
change or stop offering services for valid reasons.

If a modification negatively affects your ability to access or use our digital
content or services, or if we stop offering a service all together, we’ll
provide you with reasonable advance notice by email — including a description of
the changes, when they’ll take place, and your right to end your contract with
us if our modifications create more than a minor negative impact — except in
urgent situations such as preventing abuse or harm, responding to legal
requirements, or addressing security and operability issues. We’ll also provide
you with an opportunity to export your content from your Google Account using
Google Takeout, subject to applicable law and policies.




WHAT WE EXPECT FROM YOU




FOLLOW THESE TERMS AND SERVICE-SPECIFIC ADDITIONAL TERMS


The permission we give you to access and use our services continues as long as
you comply with:
 * these terms
 * service-specific additional terms, which could, for example, include things
   like additional age requirements

We also make various policies, help centers, and other resources available to
you to answer common questions and to set expectations about using our services.
These resources include our Privacy Policy, Copyright Help Center, Safety
Center, Transparency Center, and other pages accessible from our policies site.
Finally, we may provide specific instructions and warnings within our services –
such as dialog boxes that alert you to important information.

Although we give you permission to use our services, we retain any intellectual
property rights we have in the services.




RESPECT OTHERS


We want to maintain a respectful environment for everyone, which means you must
follow these basic rules of conduct:
 * comply with applicable laws, including export control, sanctions, and human
   trafficking laws
 * respect the rights of others, including privacy and intellectual property
   rights
 * don’t abuse or harm others or yourself (or threaten or encourage such abuse
   or harm) — for example, by misleading, defrauding, illegally impersonating,
   defaming, bullying, harassing, or stalking others

Our service-specific additional terms and policies, such as our Generative AI
Prohibited Use Policy, provide additional details about appropriate conduct that
everyone using those services must follow. If you find that others aren’t
following these rules, many of our services allow you to report abuse. If we act
on a report of abuse, we also provide the process described in the Taking action
in case of problems section.




DON’T ABUSE OUR SERVICES

Most people who access or use our services understand the general rules that
keep the internet safe and open. Unfortunately, a small number of people don’t
respect those rules, so we’re describing them here to protect our services and
users from abuse. In that spirit:

You must not abuse, harm, interfere with, or disrupt our services or systems —
for example, by:
 * introducing malware
 * spamming, hacking, or bypassing our systems or protective measures
 * jailbreaking, adversarial prompting, or prompt injection, except as part of
   our safety and bug testing programs
 * accessing or using our services or content in fraudulent or deceptive ways,
   such as:
    * phishing
    * creating fake accounts or content, including fake reviews
    * misleading others into thinking that generative AI content was created by
      a human
    * providing services that appear to originate from you (or someone else)
      when they actually originate from us

 * providing services that appear to originate from us when they do not
 * using our services (including the content they provide) to violate anyone’s
   legal rights, such as intellectual property or privacy rights
 * reverse engineering our services or underlying technology, such as our
   machine learning models, to extract trade secrets or other proprietary
   information, except as allowed by applicable law
 * using automated means to access content from any of our services in violation
   of the machine-readable instructions on our web pages (for example,
   robots.txt files that disallow crawling, training, or other activities)
 * using AI-generated content from our services to develop machine learning
   models or related AI technology
 * hiding or misrepresenting who you are in order to violate these terms
 * providing services that encourage others to violate these terms




PERMISSION TO USE YOUR CONTENT



Some of our services are designed to let you upload, submit, store, send,
receive, or share your content. You have no obligation to provide any content to
our services and you’re free to choose the content that you want to provide. If
you choose to upload or share content, please make sure you have the necessary
rights to do so and that the content is lawful.


LICENSE

Your content remains yours, which means that you retain any intellectual
property rights that you have in your content. For example, you have
intellectual property rights in the creative content you make, such as reviews
you write. Or you may have the right to share someone else’s creative content if
they’ve given you their permission.

We need your permission if your intellectual property rights restrict our use of
your content. You provide Google with that permission through this license.




WHAT’S COVERED

This license covers your content if that content is protected by intellectual
property rights.




WHAT’S NOT COVERED

 * This license doesn’t affect your data protection rights — it’s only about
   your intellectual property rights
 * This license doesn’t cover these types of content:
   * publicly-available factual information that you provide, such as
     corrections to the address of a local business. That information doesn’t
     require a license because it’s considered common knowledge that everyone’s
     free to use.
   * feedback that you offer, such as suggestions to improve our services.
     Feedback is covered in the Service-related communications section below.




SCOPE

This license is:
 * worldwide, which means it’s valid anywhere in the world
 * non-exclusive, which means you can license your content to others
 * royalty-free, which means there are no monetary fees for this license




RIGHTS

This license allows Google to:

 * host, reproduce, distribute, communicate, and use your content — for example,
   to save your content on our systems and make it accessible from anywhere you
   go
 * publish, publicly perform, or publicly display your content, if you’ve made
   it visible to others
 * modify your content, such as reformatting or translating it
 * sublicense these rights to:
   * other users to allow the services to work as designed, such as enabling you
     to share photos with people you choose
   * our contractors who’ve signed agreements with us that are consistent with
     these terms, only for the limited purposes described in the Purpose section
     below




PURPOSE

This license is for the limited purpose of:

 * operating and improving the services, which means allowing the services to
   work as designed and creating new features and functionalities. This includes
   using automated systems and algorithms to analyze your content:
   * for spam, malware, and illegal content
   * to recognize patterns in data, such as determining when to suggest a new
     album in Google Photos to keep related photos together
   * to customize our services for you, such as providing recommendations and
     personalized search results, content, and ads (which you can change or turn
     off in Ads Settings)
   This analysis occurs as the content is sent, received, and when it is stored.
 * using content you’ve shared publicly to promote the services. For example, to
   promote a Google app, we might quote a review you wrote. Or to promote Google
   Play, we might show a screenshot of the app you offer in the Play Store.
 * developing new technologies and services for Google consistent with these
   terms




DURATION

This license lasts for as long as your content is protected by intellectual
property rights.

If you remove from our services any content that’s covered by this license, then
our systems will stop making that content publicly available in a reasonable
amount of time. There are two exceptions:

 * If you already shared your content with others before removing it. For
   example, if you shared a photo with a friend who then made a copy of it, or
   shared it again, then that photo may continue to appear in your friend’s
   Google Account even after you remove it from your Google Account.
 * If you make your content available through other companies’ services, it’s
   possible that search engines, including Google Search, will continue to find
   and display your content as part of their search results.


USING GOOGLE SERVICES




YOUR GOOGLE ACCOUNT

If you meet these age requirements you can create a Google Account for your
convenience. Some services require that you have a Google Account in order to
work — for example, to use Gmail, you need a Google Account so that you have a
place to send and receive your email.

You’re responsible for what you do with your Google Account, including taking
reasonable steps to keep your Google Account secure, and we encourage you to
regularly use the Security Checkup.




USING GOOGLE SERVICES ON BEHALF OF AN ORGANIZATION OR BUSINESS

Many organizations, such as businesses, non-profits, and schools, take advantage
of our services. To use our services on behalf of an organization:
 * an authorized representative of that organization must agree to these terms
 * your organization’s administrator may assign a Google Account to you. That
   administrator might require you to follow additional rules and may be able to
   access or disable your Google Account.

If you’re based in the European Union, then these terms don’t affect the rights
you may have as a business user of online intermediation services — including
online platforms such as Google Play — under the EU Platform-to-Business
Regulation.



SERVICE-RELATED COMMUNICATIONS

To provide you with our services, we sometimes send you service announcements
and other information. To learn more about how we communicate with you, see
Google’s Privacy Policy.

If you choose to give us feedback, such as suggestions to improve our services,
we may act on your feedback without obligation to you.


CONTENT IN GOOGLE SERVICES




YOUR CONTENT

Some of our services allow you to generate original content. Google won’t claim
ownership over that content.

Some of our services give you the opportunity to make your content publicly
available — for example, you might post a product or restaurant review that you
wrote, or you might upload a blog post that you created.

 * See the Permission to use your content section for more about your rights in
   your content, and how your content is used in our services
 * See the Removing your content section to learn why and how we might remove
   user-generated content from our services

If you think someone is infringing your intellectual property rights, you can
send us notice of the infringement and we’ll take appropriate action. For
example, we suspend or close the Google Accounts of repeat copyright infringers
as described in our Copyright Help Center.




GOOGLE CONTENT

Some of our services include content that belongs to Google — for example, many
of the visual illustrations you see in Google Maps. You may use Google’s content
as allowed by these terms and any service-specific additional terms, but we
retain any intellectual property rights that we have in our content. Don’t
remove, obscure, or alter any of our branding, logos, or legal notices. If you
want to use our branding or logos, please see the Google Brand Permissions page.




OTHER CONTENT

Finally, some of our services give you access to content that belongs to other
people or organizations — for example, a store owner’s description of their own
business, or a newspaper article displayed in Google News. You may not use this
content without that person or organization’s permission, or as otherwise
allowed by law. The views expressed in other people or organizations’ content
are theirs, and don’t necessarily reflect Google’s views.


SOFTWARE IN GOOGLE SERVICES

Some of our services include downloadable or preloaded software. We give you
permission to use that software as part of the services.

The license we give you is:
 * worldwide, which means it’s valid anywhere in the world
 * non-exclusive, which means that we can license the software to others
 * royalty-free, which means there are no monetary fees for this license
 * personal, which means it doesn’t extend to anyone else
 * non-assignable, which means you’re not allowed to assign the license to
   anyone else

Some of our services include software that’s offered under open source license
terms that we make available to you. Sometimes there are provisions in the open
source license that explicitly override parts of these terms, so please be sure
to read those licenses.

You may not copy, modify, distribute, sell, or lease any part of our services or
software.


IN CASE OF PROBLEMS OR DISAGREEMENTS

Both the law and these terms give you the right to (1) a certain quality of
service, and (2) ways to fix problems if things go wrong. If you’re a consumer,
then you enjoy all legal rights granted to consumers under applicable law, as
well as any additional rights provided under these terms or service-specific
additional terms.




LEGAL GUARANTEE

If you’re an EEA-based consumer, and you’ve agreed to our Terms of Service, then
EEA consumer laws provide you with a legal guarantee covering the digital
content, services, or goods that we provide you. Under this guarantee, we’re
liable for any lack of conformity that you discover:

 * within two years of the delivery of goods (such as a phone) or the one-time
   supply of digital content or services (such as purchasing a movie)
 * at any time during the “continuous” supply of digital content or services
   (such as Maps or Gmail)

Your national laws may provide an even longer guarantee. Your rights under these
legal guarantees aren’t limited by any other commercial guarantees that we
provide. If you want to make a guarantee claim, please contact us.




LIABILITIES




FOR ALL USERS

These terms don’t limit liability for:

 * fraud or fraudulent misrepresentation
 * death or personal injury caused by negligence
 * gross negligence
 * willful misconduct



Other than the liabilities described above, Google is liable only for its
breaches of these terms or applicable service-specific additional terms, subject
to applicable law.




FOR BUSINESS USERS AND ORGANIZATIONS ONLY

If you’re a business user or organization:

 * To the extent allowed by applicable law, you’ll indemnify Google and its
   directors, officers, employees, and contractors for any third-party legal
   proceedings (including actions by government authorities) arising out of or
   relating to your unlawful use of the services or violation of these terms or
   service-specific additional terms. This indemnity covers any liability or
   expense arising from claims, losses, damages, judgments, fines, litigation
   costs, and legal fees, except to the extent a liability or expense is caused
   by Google's breach, negligence, or willful misconduct.
 * If you’re legally exempt from certain responsibilities, including
   indemnification, then those responsibilities don’t apply to you under these
   terms. For example, the United Nations enjoys certain immunities from legal
   obligations and these terms don’t override those immunities.
 * Google won’t be responsible for the following liabilities:
   * loss of profits, revenues, business opportunities, goodwill, or anticipated
     savings
   * indirect or consequential loss
   * punitive damages
 * Except as stated in the For all users section above, Google’s total liability
   arising out of or relating to these terms is limited to the greater of (1)
   €500 or (2) 125% of the fees that you paid to use the relevant services in
   the 12 months before the breach.




TAKING ACTION IN CASE OF PROBLEMS

Before taking action as described below, we’ll provide you with advance notice
when reasonably possible, describe the reason for our action, and give you an
opportunity to clarify the issue and address it, unless we reasonably believe
that doing so would:

 * cause harm or liability to a user, third party, or Google
 * violate the law or a legal enforcement authority’s order
 * compromise an investigation
 * compromise the operation, integrity, or security of our services




REMOVING YOUR CONTENT

If we reasonably believe that any of your content (1) breaches these terms,
service-specific additional terms or policies, (2) violates applicable law, or
(3) could harm our users, third parties, or Google, then we reserve the right to
take down some or all of that content in accordance with applicable law.
Examples include child pornography, content that facilitates human trafficking
or harassment, terrorist content, and content that infringes someone else’s
intellectual property rights.




SUSPENDING OR TERMINATING YOUR ACCESS TO GOOGLE SERVICES

Without limiting any of our other rights, Google may suspend or terminate your
access to the services or delete your Google Account if any of these things
happen:

 * you materially or repeatedly breach these terms, service-specific additional
   terms or policies
 * we’re required to do so to comply with a legal requirement or a court order
 * we reasonably believe that your conduct causes harm or liability to a user,
   third party, or Google — for example, by hacking, phishing, harassing,
   spamming, misleading others, or scraping content that doesn’t belong to you

For more information about why we disable accounts and what happens when we do,
see this Help Center page. If you believe your Google Account has been suspended
or terminated in error, you can appeal.

Of course, you’re always free to stop using our services at any time. If you’re
an EEA-based consumer, you can also withdraw from these terms within 14 days of
accepting them. If you do stop using a service, we’d appreciate knowing why so
that we can continue improving our services.




HANDLING REQUESTS FOR YOUR DATA

Respect for the privacy and security of your data underpins our approach to
responding to data disclosure requests. When we receive data disclosure
requests, our team reviews them to make sure they satisfy legal requirements and
Google’s data disclosure policies. Google Ireland Limited accesses and discloses
data, including communications, in accordance with the laws of Ireland, and EU
law applicable in Ireland. For more information about the data disclosure
requests that Google receives worldwide, and how we respond to such requests,
see our Transparency Report and Privacy Policy.




SETTLING DISPUTES, GOVERNING LAW, AND COURTS

For information about how to contact Google, please visit our contact page.

If you’re a resident of, or an organization based in, the European Economic Area
(EEA) or Switzerland, these terms and your relationship with Google under these
terms and service-specific additional terms, are governed by the laws of your
country of residence, and you can file legal disputes in your local courts. If
you’re an EEA-based consumer, please contact us to resolve issues directly. The
European Commission also offers an Online Dispute Resolution platform, but
Google isn’t legally required to use this or other alternative dispute
resolution platforms.


ABOUT THESE TERMS

By law, you have certain rights that can’t be limited by a contract like these
terms of service. These terms are in no way intended to restrict those rights.

These terms describe the relationship between you and Google. They don’t create
any legal rights for other people or organizations, even if others benefit from
that relationship under these terms.

We want to make these terms easy to understand, so we’ve used examples from our
services. But not all services mentioned may be available in your country.

If it turns out that a particular term is not valid or enforceable, this will
not affect any other terms.

If you don’t follow these terms or the service-specific additional terms, and we
don’t take action right away, that doesn’t mean we’re giving up any rights that
we may have, such as taking action in the future.

We may update these terms and service-specific additional terms (1) to reflect
changes in our services or how we do business — for example, when we add new
services, features, technologies, pricing, or benefits (or remove old ones), (2)
for legal, regulatory, or security reasons, or (3) to prevent abuse or harm.

If we materially change these terms or service-specific additional terms, we’ll
provide you with reasonable advance notice and the opportunity to review the
changes, except (1) when we launch a new service or feature, or (2) in urgent
situations, such as preventing ongoing abuse or responding to legal
requirements. If you don’t agree to the new terms, you should remove your
content and stop using the services. You can also end your relationship with us
at any time by closing your Google Account.


EEA INSTRUCTIONS ON WITHDRAWAL

If you’re an EEA-based consumer, then EEA consumer law gives you the right to
withdraw from this contract as described in the EU’s Model Instructions on
Withdrawal, provided below.


RIGHT OF WITHDRAWAL

You have the right to withdraw from this contract within 14 days without giving
any reason.

The withdrawal period will expire after 14 days from the day of the conclusion
of the contract.

To exercise the right of withdrawal, you must inform us of your decision to
withdraw from this contract by an unequivocal statement (e.g. a letter sent by
post or e-mail). You can contact us by email at account-withdrawal@google.com;
by phone +353 1 533 9837 (see below for country-specific telephone numbers); or
by writing to us at Google Ireland Limited, Gordon House, Barrow Street, Dublin
4, Ireland. You may use the attached model withdrawal form, but it is not
obligatory. You can also electronically fill in and submit the model withdrawal
form or any other unequivocal statement on our website (g.co/EEAWithdrawalForm).
If you use this option, we will communicate to you an acknowledgement of receipt
of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your
communication concerning your exercise of the right of withdrawal before the
withdrawal period has expired.


EFFECTS OF WITHDRAWAL

If you withdraw from this contract, we shall reimburse to you all payments
received from you, including the costs of delivery (with the exception of the
supplementary costs resulting from your choice of a type of delivery other than
the least expensive type of standard delivery offered by us), without undue
delay and in any event not later than 14 days from the day on which we are
informed about your decision to withdraw from this contract. We will carry out
such reimbursement using the same means of payment as you used for the initial
transaction, unless you have expressly agreed otherwise; in any event, you will
not incur any fees as a result of such reimbursement.


MODEL WITHDRAWAL FORM

(complete and return this form only if you wish to withdraw from the contract)

— To Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland,
account-withdrawal@google.com:

— I hereby give notice that I withdraw from my contract of sale for the
provision of the following service, _____________

— Ordered on, _____________

— Name of consumer, _____________

— Address of consumer, _____________

— Signature of consumer (only if this form is notified on paper), _____________

— Date _____________




CONTACT GOOGLE TO WITHDRAW FROM THESE TERMS

CountryPhone numberAustria0800 001180Åland Islands0800 526683Belgium0800 58
142Bulgaria0800 14 744Canary Islands+34 912 15 86 27Ceuta & Melilla+34 912 15 86
27Croatia0800 787 086Cyprus80 092492Czechia800 720 070Denmark80 40 01
11Estonia8002 643Finland0800 520030France0 805 98 03 38French Guiana0805 98 03
38French Polynesia+33 1 85 14 96 65French Southern Territories+33 1 85 14 96
65Germany0800 6270502Greece21 1180 9433Guadeloupe0805 98 03 38Hungary06 80 200
148Iceland800 4177Ireland1800 832 663Italy800 598 905Latvia80 205
391Liechtenstein0800 566 814Lithuania0 800 00 163Luxembourg800 40 005Malta8006
2257Martinique0805 98 03 38Mayotte+33 1 85 14 96 65Netherlands0800 3600010New
Caledonia+33 1 85 14 96 65Norway800 62 068Poland800 410 575Portugal808 203
430Réunion0805 98 03 38Romania0800 672 350Slovakia0800 500 932Slovenia080
688882Spain900 906 451St. Barthélemy+33 1 85 14 96 65St. Martin+33 1 85 14 96
65St. Pierre & Miquelon+33 1 85 14 96 65Svalbard & Jan Mayen800 62
425Sweden020-012 52 41Vatican City800 599 102Wallis & Futuna+33 1 85 14 96 65




DEFINITIONS


AFFILIATE

An entity that belongs to the Google group of companies, which means Google LLC
and its subsidiaries, including the following companies that provide consumer
services in the EU: Google Ireland Limited, Google Commerce Limited, and Google
Dialer Inc.


BUSINESS USER

An individual or entity who is not a consumer (see consumer).


COMMERCIAL GUARANTEE

A commercial guarantee is a voluntary commitment that is in addition to the
legal guarantee of conformity. The company offering the commercial guarantee
agrees to (a) provide certain services; or (b) repair, replace, or refund the
consumer for defective items.


CONSUMER

An individual who uses Google services for personal, non-commercial purposes
outside of their trade, business, craft, or profession. This includes
“consumers” as defined in Article 2.1 of the EU Consumer Rights Directive. (See
business user)


COPYRIGHT

A legal right that allows the creator of an original work (such as a blog post,
photo, or video) to decide if and how that original work may be used by others,
subject to certain limitations and exceptions.


COUNTRY VERSION

If you have a Google Account, we associate your account with a country (or
territory) so that we can determine:

 * the Google affiliate that provides the services to you and that processes
   your information as you use the services
 * the version of the terms that govern our relationship

When you’re signed out, your country version is determined by the location where
you’re using Google services. If you have an account, you can sign in and view
these terms to see the country associated with it.


DISCLAIMER

A statement that limits someone’s legal responsibilities.


EU PLATFORM-TO-BUSINESS REGULATION

The Regulation (EU) 2019/1150 on promoting fairness and transparency for
business users of online intermediation services.


INDEMNIFY OR INDEMNITY

An individual or organization’s contractual obligation to compensate the losses
suffered by another individual or organization from legal proceedings such as
lawsuits.


INTELLECTUAL PROPERTY RIGHTS (IP RIGHTS)

Rights over the creations of a person’s mind, such as inventions (patent
rights); literary and artistic works (copyright); designs (design rights); and
symbols, names, and images used in commerce (trademarks). IP rights may belong
to you, another individual, or an organization.


LACK OF CONFORMITY

A legal concept that defines the difference between how something should work
and how it actually works. Under the law, how something should work is based on
how the seller or trader describes it, whether its quality and performance are
satisfactory, and its fitness for the usual purpose of such items.


LEGAL GUARANTEE

A legal guarantee is a requirement under the law that a seller or trader is
liable if their digital content, services, or goods are defective (that is, that
they lack conformity).


LIABILITY

Losses from any type of legal claim, whether the claim is based on a contract,
tort (including negligence), or other reason, and whether or not those losses
could have been reasonably anticipated or foreseen.


ORGANIZATION

A legal entity (such as a corporation, non-profit, or school) and not an
individual person.


SERVICES

The Google services that are subject to these terms are the products and
services listed at https://policies.google.com/terms/service-specific,
including:

 * apps and sites (like Search and Maps)
 * platforms (like Google Shopping)
 * integrated services (like Maps embedded in other companies’ apps or sites)
 * devices and other goods (like Google Nest)

Many of these services also include content that you can stream or interact
with.


TRADEMARK

Symbols, names, and images used in commerce that are capable of distinguishing
the goods or services of one individual or organization from those of another.


WARRANTY

An assurance that a product or service will perform to a certain standard.


YOUR CONTENT

Things that you create, upload, submit, store, send, receive, or share using our
services, such as:

 * Docs, Sheets, and Slides you create
 * blog posts you upload through Blogger
 * reviews you submit through Maps
 * videos you store in Drive
 * emails you send and receive through Gmail
 * pictures you share with friends through Photos
 * travel itineraries that you share with Google





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