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IT and Professional Services Solutions

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 * Home
 * About Us
 * What We Do
 * Certifications
 * Contact Us
 * …  
   * Home
   * About Us
   * What We Do
   * Certifications
   * Contact Us



IT and Professional Services Solutions

Submit
 * Home
 * About Us
 * What We Do
 * Certifications
 * Contact Us
 * …  
   * Home
   * About Us
   * What We Do
   * Certifications
   * Contact Us



 * 

 * ABOUT US
   
   
    
   
   ADAI is a GSA Small Disadvantaged Business and a HUBZone–certified
   information technology firm, that for almost three decades has provided
   leadership and service to the public via commercial and government contracts.
   We strive to engage, strengthen and invest in our employees, community and to
   be at the forefront of emerging technologies. Our primary focus is in the
   area of IT professional services to include database development and
   statistical studies. We also provide the highest quality multilingual call
   centers and help desk services.
   
    
   
   We take pride in a team that consistently strives to ensure that our
   customers achieve operational excellence. Consistently delivering the best
   solutions!
   
   

 * WHAT WE DO...
   
   
   
   IT DESIGN AND IMPLEMENTATION SERVICES
   
   SOFTWARE AND DATA DESIGN AND STATISTICAL ANALYSIS
   
    
   
   One of ADAI's primary focus is in the area of IT professional services to
   include database development, statistical studies, call center and help desk
   services.
   
   MOBILE APPLICATION DESIGN
   
   DESIGN AND IMPLEMENT CUSTOMIZABLE MOBILE APPLICATIONS
   
    
   
   We believe that our employees make us the best. Therefore, we hire the best
   people for the job and we give them the necessary support to provide
   excellent services to our customer.
   
   STATISTICAL SURVEYS DESIGN AND IMPLEMENTATION
   
   DATA COLLECTION, ANALYSIS, STATISTICAL TESTS, AND REPORT GENERATION
   
    
   
   ADAI has the capacity create and translate the data collection survey
   instruments into more than a dozen languages. We also have the capacity to
   perform the statistical analyses and compile all the tables, crosstabs, and
   graphics to create the report.
   
   CONTACT CENTERS AND CONTACT TRACING
   
   CALL CENTER AND CUSTOMER SUPPORT HEALTHCARE & EMERGENCY RESPONSE SERVICES
   
    
   
   ADAI implements and manages multi-channel inquiry centers providing emergency
   response, directory assistance, and general support. Our success is
   attributed to our methodology of thorough customer service training and
   specific cross-training in all areas of the call center operation.
   
    
   
   ADAI’s employees have received numerous commendations for a job well done in
   providing services to our customers. Our employees are cross-trained to
   handle all specialized areas and have demonstrated, repeatedly, their
   excellent problem-solving skills and the ability to handle a myriad of
   customer inquiries that may arise.
   
    
   
   Contact Tracing
   
   In our effort to proactively address the country-wide vital public health
   strategy to slow and stop the spread of COVID-19, ADAI call center management
   team is equipped in the knowledge of contact tracing programs and measuring
   and maximizing indicators and tools to project impact.
   
   .
   
   COMMUNITY OUTREACH SERVICES
   
   COMMUNITY SUPPORT AND PUBLIC RELATIONS
   
    
   
   ADAI, through its decades of sponsorship of the Anacostia Coordinating
   Council (ACC), has provided community support and public relations services.
   ACC is a 35+ year-old, volunteer membership consortium of organizations and
   individuals that are involved with the revitalization of Anacostia and its
   adjacent neighborhoods. Most members represent community organizations.
   Founded in 1983 to organize community support for getting the Anacostia Metro
   Station built, the ACC has expanded to address a large amount of issues that
   face the community.
   
    
   
   ADAI's task is to provide information gathering and sharing, networking,
   advocacy and community organizing for the ACC.

 * CERTIFICATIONS
   
   
   
   NIH PATH TO EXCELLENCE & INNOVATION PROGRAM
   
   HBCUS PARTNER COMPANY
   
   
 * CONTACT US
   
   PLEASE COMPLETE THE FORM BELOW SHOULD YOU HAVE INQUIRES.
   
   2401 Shannon Place, SE
   Washington, DC 20020
   Mon-Fri 10am - 6pm
   (202) 889-0123 F: (202) 678-2770
   (202) 889-0123 F: (202) 678-2770
   adainc@adainc.net
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