Submitted URL: https://ticket.lema.help/
Effective URL: https://ticket.lema.help/support/home
Submission: On August 10 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 8 IPs in 3 countries across 6 domains to perform 20 HTTP transactions. The main IP is 3.77.206.89, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is ticket.lema.help.
TLS certificate: Issued by R10 on August 8th 2024. Valid for: 3 months.
This is the only time ticket.lema.help was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 11 3.77.206.89 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 194.124.129.97 15585 (BEWAN-AS)
2 2a00:1450:400... 15169 (GOOGLE)
3 52.219.170.197 16509 (AMAZON-02)
1 18.239.69.120 16509 (AMAZON-02)
1 13.35.58.64 16509 (AMAZON-02)
1 13.35.58.53 16509 (AMAZON-02)
20 8
Apex Domain
Subdomains
Transfer
11 lema.help
ticket.lema.help
1 MB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 79650
cdn.freshdev.io — Cisco Umbrella Rank: 106732
26 KB
3 amazonaws.com
s3.eu-central-1.amazonaws.com
3 KB
2 gstatic.com
fonts.gstatic.com
37 KB
1 gibb.ch
portal.gibb.ch
2 MB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
1 KB
20 6
Domain Requested by
11 ticket.lema.help 1 redirects ticket.lema.help
3 s3.eu-central-1.amazonaws.com ticket.lema.help
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
2 fonts.gstatic.com fonts.googleapis.com
1 static.freshdev.io ticket.lema.help
1 portal.gibb.ch ticket.lema.help
1 fonts.googleapis.com ticket.lema.help
20 7

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
Subject Issuer Validity Valid
ticket.lema.help
R10
2024-08-08 -
2024-11-06
3 months crt.sh
upload.video.google.com
WR2
2024-07-30 -
2024-10-22
3 months crt.sh
*.gibb.ch
DigiCert Global G2 TLS RSA SHA256 2020 CA1
2024-05-10 -
2025-05-23
a year crt.sh
*.gstatic.com
WR2
2024-07-30 -
2024-10-22
3 months crt.sh
*.s3.eu-central-1.amazonaws.com
Amazon RSA 2048 M01
2024-08-02 -
2025-07-30
a year crt.sh
*.freshdev.io
Amazon RSA 2048 M03
2024-07-14 -
2025-08-12
a year crt.sh

This page contains 2 frames:

Primary Page: https://ticket.lema.help/support/home
Frame ID: 5D0D6585D96FD9C45B0282C4B7A489EF
Requests: 19 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 37801DBDE6D430497DF48704403E980C
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Support : LEMA - gibb Berufsfachschule Bern

Page URL History Show full URLs

  1. https://ticket.lema.help/ HTTP 302
    https://ticket.lema.help/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

20
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

7
Subdomains

8
IPs

3
Countries

3013 kB
Transfer

4054 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://ticket.lema.help/ HTTP 302
    https://ticket.lema.help/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

20 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
ticket.lema.help/support/
Redirect Chain
  • https://ticket.lema.help/
  • https://ticket.lema.help/support/home
26 KB
8 KB
Document
General
Full URL
https://ticket.lema.help/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.77.206.89 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-3-77-206-89.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
851e439020ad2484554b08dcf5774c5d04777d0fe5a54afb3c4d81ba4f4c03f3
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Sat, 10 Aug 2024 11:55:47 GMT
etag
W/"44cb903c578fedb80bd0b44454c793b2"
nel
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report-to
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server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
41
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
100824115647
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
15a3c26e-ec67-470e-83e3-b7dc44c4a41b
x-trace-id
00-ccb299baedf2aab969439ef81a553c61-342a678b94ad1901-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Sat, 10 Aug 2024 11:55:47 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://ticket.lema.help/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
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server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
40
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-request-id
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x-trace-id
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x-xss-protection
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theme.css
ticket.lema.help/assets/cdn/portal/styles/
1 MB
118 KB
Stylesheet
General
Full URL
https://ticket.lema.help/assets/cdn/portal/styles/theme.css
Requested by
Host: ticket.lema.help
URL: https://ticket.lema.help/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.77.206.89 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-3-77-206-89.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
bf405e3190b73372ea12ef9bdf7645cdd4fe7ba2144ce540ab52532736b29461
Security Headers
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Request headers

Referer
https://ticket.lema.help/support/home
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
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date
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date
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Response headers

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Sat, 10 Aug 2024 05:31:38 GMT
content-encoding
gzip
via
1.1 38f2daae6c849ed5f695333a9d4104ae.cloudfront.net (CloudFront)
last-modified
Mon, 05 Aug 2024 11:02:34 GMT
server
AmazonS3
x-amz-cf-pop
FRA60-P10
age
25557
x-amz-server-side-encryption
AES256
etag
W/"c8810e1537a23ed6db22b67a4e0e4a5e"
vary
Accept-Encoding, Origin
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=86400,public
x-amz-cf-id
_VHOjnre70FJroB8-qL4NDxwG-thBGG_pjRTf00Wn6A7UxVf1hB1HQ==
heap_receiver.html
cdn.freshdev.io/assets/ Frame 3780
0
0
Document
General
Full URL
https://cdn.freshdev.io/assets/heap_receiver.html
Requested by
Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.35.58.53 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-35-58-53.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash

Request headers

Referer
https://ticket.lema.help/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

age
33582
cache-control
max-age=86400,public
content-encoding
gzip
content-type
text/html
date
Sat, 10 Aug 2024 03:05:45 GMT
etag
W/"d0fa94c2bdada9b14aad0a05c9f056a2"
last-modified
Mon, 05 Aug 2024 11:02:36 GMT
server
AmazonS3
vary
Accept-Encoding Origin
via
1.1 7ccd3c44ed70cdb4cd40f0ff29b1254c.cloudfront.net (CloudFront)
x-amz-cf-id
3hzvYQuwjiJc4nXid0VUDjB30UIkurwEkDCjFfKP09yzp1Wi0n2BmQ==
x-amz-cf-pop
FRA60-P10
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront

Verdicts & Comments Add Verdict or Comment

18 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager boolean| isParentInitialized function| MarketplaceHeap

1 Cookies

Domain/Path Name / Value
ticket.lema.help/ Name: _x_w
Value: 6_1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
fonts.googleapis.com
fonts.gstatic.com
portal.gibb.ch
s3.eu-central-1.amazonaws.com
static.freshdev.io
ticket.lema.help
13.35.58.53
13.35.58.64
18.239.69.120
194.124.129.97
2a00:1450:4001:828::200a
2a00:1450:4001:82f::2003
3.77.206.89
52.219.170.197
049ac2f5b0d40ccfb0d979e1cc41e1ba0f51c9cb4df348722f721f4a14f0c69d
0774bb03bd2dff7facab0280e32a9e15ab9afa79bac829ff71ae64ea352a3490
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688600db36b354f4d70a05f3a6eb7eb49870d067d6682da34a0eb4a35c64fea4
851e439020ad2484554b08dcf5774c5d04777d0fe5a54afb3c4d81ba4f4c03f3
89978e658e840b927dddb5cb3a835c7d8526ece79933bd9f3096b301fe1a8571
8cb3c068a0e97b7bd0e1a4c6d78e40f933356e7224b75be15f1b556105f7c856
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bf405e3190b73372ea12ef9bdf7645cdd4fe7ba2144ce540ab52532736b29461
c9556946153ff9272046871bd9303a00fed5ee409d9f43f9447de610a97eb816
d02386521ac2358193da02fad1fc5940af30f361f0fd64a0492a5454c9a7d0be
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da2101e33778657b6812250f8e1aa26944e9ad944c7fdf25dc9c512b66d53047
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f345f733ccb7e028dfbb0736a3a328e98f0fb45f870799820c495227061219b0