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Submission: On April 17 via api from ZA — Scanned from DE
Submission: On April 17 via api from ZA — Scanned from DE
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Only Mandatory </button>
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SOUTH AFRICAN AIRWAYS
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If you're planning on local, regional or international travel, be sure to
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CHECK-IN
If you encounter errors with your contact number during check-in, please update
your mobile number and ensure it includes the country code without the "+" sign
(e.g. 27 64 653 6021).
CHECK-IN
Check-in Available 24 hours before your flight departure time
SAA Check-in
The following field(s) contained an error. Please correct them.
*Mandatory fields
Surname
Booking reference number information
The Booking Reference is a six letters -and-figures code you can find in the
booking confirmation email or printed on the ticket.
Example: 3OTCHJ
Booking reference
Check-in with Voyager Number
Check-in
CHECK-IN INFORMATION
Our friendly airport staff are always happy to help you check-in for your
flight, issue your boarding pass and check-in your baggage. But why wait in a
queue? Checking-in online is fast and efficient and gives you more time to do
the things you want to do – whether that’s browse through duty-free or just
arrive at the airport a little later.
You can also use the self-service kiosks in the check-in area, allowing you to
bypass the check-in counters and take any baggage straight to the drop-off
counter. Tap, tap, tap, and you’re good to go.
We walk you through the online check-in process below.
On some services we have arrangements with other carriers known as Codeshare
Carriers. This means that even if you have a reservation with us and hold a
ticket where our name or airline designator code (SA) is indicated as the
carrier, another carrier may operate the aircraft. In such cases the operating
carrier’s regulations and baggage rules will apply. If you did not make use of
self-service methods please proceed to the operating carriers check in desks to
obtain a boarding pass and check your baggage.
* ONLINE CHECK-IN COLLAPSED CONTENT
Checking-in online is so quick and easy that it will soon become an essential
part of your flying routine. It’s so empoweringly addictive that you may
never join a check-in queue again. And once you’re holding your self-printed
boarding pass, you’ll feel like your journey has already begun.
You can check-in on your computer, tablet or smartphone via flysaa.com or the
South African Airways APP.
Flights open for online check-in 24 hours before departure time. If you
haven’t already selected a seat, or you want to change the one you have, it’s
smart to log in as soon as possible to request your chosen seat where
applicable. If you’re travelling in a group you can check-in everyone at
once, then print out the boarding passes or have them emailed to you.
Online check-in stays open up to 90 minutes before domestic departures and up
to two hours before international flights.
If you don’t have a printer to print your boarding pass, you can print it at
the self-service check-in kiosks at the airport or collect it from an SAA
check-in counter.
WHAT’S IN IT FOR YOU?
* No more queuing at the check-in counter
* Extra time to spend shopping, eating or just arriving at the airport later
* Pick your own seat, where applicable
* Add your frequent flyer number for more of those lovely Voyager Miles
* Print your own boarding pass or get the boarding pass sent to your phone
as a mobile boarding pass
* Go straight to the bag drop-off counter, or straight to the boarding gate
if you have hand luggage only.
Click here to check-in online
Online check-in is possible from the following airports:
Domestic International
Johannesburg Accra Cape Town Harare Durban
Kinshasa Gqeberha Lusaka Maputo Blantyre Lilongwe Victoria
Falls Windhoek Mauritius Abidjan Sao Paulo Perth
*Important: Although online check-in is permitted for flights from
Johannesburg and Cape Town to São Paulo, home printed boarding passes and
addition of boarding passes to wallet is not permitted. Please complete
check-in and proceed to the airport check-in counter for bag drop and
boarding pass.
* MOBILE CHECK-IN COLLAPSED CONTENT
If you’re already on the move, you can still check-in online without being
anywhere near a computer. SAA’s mobile check-in has all the benefits of
ordinary online check-in, with the added convenience of using your mobile
phone.
Mobile check-in opens 24-hours before your departure time and closes just 60
minutes before domestic departure and 90 minutes before international and
regional departure. Using your mobile phone, go to www.flysaa.com and:
* Enter your e-ticket number or booking reference at the check-in screen
* Email or save your online boarding pass to your phone
* At the airport, show your online boarding pass to security at the
departure gates for scanning.
MOBILE CHECK-IN IS POSSIBLE FROM THE FOLLOWING AIRPORTS:
Mobile Check In
Domestic International Cape Town Accra Johannesburg Kinshasa Durban Harare
Gqeberha Maputo Perth
* FLIGHT CHECK-IN AND GATE CLOSURE TIMES COLLAPSED CONTENT
FLIGHT CHECK-IN AND GATE CLOSURE TIMES
Here are the flight and boarding gate closure times. Unfortunately,
travellers who fail to present themselves at the boarding gate before the
stipulated time for closure will be denied travel without compensation.
Boarding times may vary across our network. Please check your boarding pass
carefully.
CHECK-IN TIMES:
Please make sure you check-in before these times:
Flights Recommended check-in Times Flights within South Africa 90 minutes
prior to departure International flights 2.5 hours prior to departure
BOARDING TIMES:
Boarding for all flights begins at least 45 minutes before the scheduled time
of departure. Travellers need to please allow enough time to pass through
Immigration and Security. High traffic at peak times may be experienced so
please allow more than 1 hour before departure time.
FLIGHT CLOSURE TIMES:
Flights Flight Closure Times Domestic Flights within South Africa, departing
from Johannesburg and Cape Town 40 minutes prior to departure
International and Regional flights departing from Johannesburg and most
international and regional airports.
Exception: Flights departing from OR Tambo International Airport to Accra
(ACC), Kinshasa (FIH) and Lagos (LOS); Check-in closes 1 hour prior to
scheduled flight departure time
Flights departing from Accra (ACC), Blantyre (BLZ), Lilongwe (LLW) and Lagos
(LOS), check-in closes 60 minutes prior to departure.
Flights departing from Johannesburg (JNB) to Lagos (LOS) – boarding opens 90
minutes prior to departure.
50 minutes prior to departure
*Note that flight closure times may vary. Please check your e-ticket receipt
for the last check-in time.
GATE CLOSURE TIMES:
Flights Gate closure times Flights within South Africa 15 minutes prior to
departure
International flights
20 minutes prior to departure
*NOTE THAT GATE CLOSURE TIMES MAY VARY. PLEASE CHECK YOUR BOARDING PASS
CAREFULLY.
CHECK-IN TRAVEL INFORMATION REQUIRED
At check-in it is required that all travellers provide proof of
identification in order to receive their boarding pass. Travellers may use
their valid RSA Identity Document or Passport (International travel) as proof
of identification. The same documentation must be present at the boarding
gate.
International Check-in
Prior to check-in and boarding, profiling of passengers for immigration
purposes may be required to protect the airline against immigration
penalties. The process may require you to provide evidence of confirmed
accommodation, health documents (if applicable), sufficient funds and valid
return or onward air tickets.
* SELF-SERVICE CHECK-IN COLLAPSED CONTENT
It’s a pleasure to use the Self-Service check-in kiosks in the departure
area, especially at peak travel times where there may be a long queue for
check-in. What’s not to like about getting your boarding pass in a few
minutes instead of joining the queue.
The user-friendly touchscreen devices have clear instructions and allow you
to select your seat and print your boarding pass instantly. There’s usually a
helpful assistant near the machine to assist you with the process.
Self-Service check-in machines can be used by all customers with confirmed
tickets on South African Airways.
Once you have your boarding pass, you can go to the bag drop counter with
your baggage or, if you’re travelling light with hand luggage only, head
straight over to the security gate for boarding.
TOUCHSCREEN KIOSKS ARE AVAILABLE AT THE FOLLOWING AIRPORTS:
Self-Service Check In
Domestic International Cape Town Accra Johannesburg Johannesburg Lusaka
* BAG DROP COUNTER COLLAPSED CONTENT
Printing out your own boarding pass is great, but what about your baggage?
That’s easy too. Just head for the bag drop counters that are specifically
designed for customers who already have a boarding pass. If a bag drop
counter is unavailable, a normal check-in counter can be used.
* KERBSIDE CHECK-IN COLLAPSED CONTENT
Our elite travellers don’t need to worry about printing out boarding passes
and dropping off baggage, because our VIP Kerbside check-in service takes
care of it all. Enjoy a cup of tea, coffee or water while our dedicated staff
handles the check-in formalities for you.
This quick and convenient service will leave you free to go straight up to
our Platinum Lounge within seconds.
Platinum and Platinum Elect Members can bring two guests with them, while
Lifetime Platinum Members are entitled to have three guests using this
facility with them, if they are travelling on the same itinerary and
checking-in at the same time. Kerbside check-in is subject to flying SAA
operated flights only.
Business Class passenger with flights to SAA Regional destinations can now
make use of Kerbside check-in at OR Tambo International Airport.
Operating Hours
Monday 07:00 – 10:00
Tuesday, Thursday, Saturday 07:00 – 16:00
Wednesday, Friday, Sunday 07:00 - 19:00
* FLIGHT-BOARDING CALLS AT O R TAMBO INTERNATIONAL AIRPORT COLLAPSED CONTENT
Flight-boarding calls and name calls for passengers outstanding at the
boarding gates is no longer permitted. We encourage all customers to check
their boarding passes and /or the flight information display boards for all
flight updates and to exercise vigilance and responsibility in ensuring
arrival at the boarding gates is as per the prescribed times.
MANAGE MY BOOKING
* Booking Management
* Check-inCurrent Page
* Online Check-in
* Flight Status
* Request a Tax Invoice
* Unaccompanied Minor Travel Consent
NEW REQUIREMENTS For travel with children...
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