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helpdesk.hb-global.com Open in urlscan Pro
107.23.119.141  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://helpdesk.hb-global.com/
Effective URL: http://helpdesk.hb-global.com/support/home
Submission: On January 04 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 10 IPs in 2 countries across 7 domains to perform 26 HTTP transactions. The main IP is 107.23.119.141, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.hb-global.com.
This is the only time helpdesk.hb-global.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 5 107.23.119.141 14618 (AMAZON-AES)
6 13.32.27.84 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
6 13.32.27.47 16509 (AMAZON-02)
2 13.32.27.94 16509 (AMAZON-02)
1 143.204.215.127 16509 (AMAZON-02)
1 13.32.27.23 16509 (AMAZON-02)
1 54.236.71.170 14618 (AMAZON-AES)
3 2a00:1450:400... 15169 (GOOGLE)
2 52.55.164.182 14618 (AMAZON-AES)
26 10
5    107.23.119.141 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-107-23-119-141.compute-1.amazonaws.com
helpdesk.hb-global.com
6    13.32.27.84 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-27-84.fra56.r.cloudfront.net
assets10.freshservice.com
assets1.freshservice.com
assets4.freshservice.com
assets6.freshservice.com
assets5.freshservice.com
1    2a00:1450:4001:827::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
6    13.32.27.47 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-27-47.fra56.r.cloudfront.net
assets9.freshservice.com
assets7.freshservice.com
2    13.32.27.94 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-27-94.fra56.r.cloudfront.net
assets3.freshservice.com
1    143.204.215.127 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-215-127.fra53.r.cloudfront.net
fe-perf-assets.freshworks.com
1    13.32.27.23 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-27-23.fra56.r.cloudfront.net
hbglobal.attachments.freshservice.com
1    54.236.71.170 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-236-71-170.compute-1.amazonaws.com
hbglobal.myfreshworks.com
3    2a00:1450:4001:82b::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
2    52.55.164.182 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-55-164-182.compute-1.amazonaws.com
rum.haystack.es
Domain Requested by
5 assets9.freshservice.com helpdesk.hb-global.com
5 helpdesk.hb-global.com 2 redirects helpdesk.hb-global.com
3 fonts.gstatic.com fonts.googleapis.com
2 rum.haystack.es fe-perf-assets.freshworks.com
2 assets3.freshservice.com helpdesk.hb-global.com
2 assets1.freshservice.com helpdesk.hb-global.com
assets3.freshservice.com
1 assets7.freshservice.com helpdesk.hb-global.com
1 assets5.freshservice.com helpdesk.hb-global.com
1 hbglobal.myfreshworks.com helpdesk.hb-global.com
1 hbglobal.attachments.freshservice.com helpdesk.hb-global.com
1 fe-perf-assets.freshworks.com helpdesk.hb-global.com
1 assets6.freshservice.com helpdesk.hb-global.com
1 fonts.googleapis.com helpdesk.hb-global.com
1 assets4.freshservice.com helpdesk.hb-global.com
1 assets10.freshservice.com helpdesk.hb-global.com
26 15

This site contains no links.

Subject Issuer Validity Valid
*.freshservice.com
Amazon		 2021-10-22 -
2022-11-20		 a year crt.sh
upload.video.google.com
GTS CA 1C3		 2021-11-29 -
2022-02-21		 3 months crt.sh
*.freshworks.com
Amazon		 2021-09-13 -
2022-10-12		 a year crt.sh
*.attachments.freshservice.com
Amazon		 2021-05-01 -
2022-05-30		 a year crt.sh
*.myfreshworks.com
Amazon		 2021-04-08 -
2022-05-07		 a year crt.sh
*.gstatic.com
GTS CA 1C3		 2021-11-29 -
2022-02-21		 3 months crt.sh
rum.haystack.es
Amazon		 2021-04-22 -
2022-05-21		 a year crt.sh

This page contains 1 frames:

Primary Page: http://helpdesk.hb-global.com/support/home
Frame ID: 04724D7F19409B8A1998AC79210CC316
Requests: 25 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Support : HB Global Help Desk

Page URL History Show full URLs

  1. https://helpdesk.hb-global.com/ HTTP 302
    http://helpdesk.hb-global.com/ HTTP 302
    http://helpdesk.hb-global.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

26
Requests

88 %
HTTPS

20 %
IPv6

7
Domains

15
Subdomains

10
IPs

2
Countries

626 kB
Transfer

2565 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.hb-global.com/ HTTP 302
    http://helpdesk.hb-global.com/ HTTP 302
    http://helpdesk.hb-global.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

26 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request home
helpdesk.hb-global.com/support/
Redirect Chain
  • https://helpdesk.hb-global.com/
  • http://helpdesk.hb-global.com/
  • http://helpdesk.hb-global.com/support/home
40 KB
16 KB 		Document
General
Check archive.org
Download Go to
Full URL
http://helpdesk.hb-global.com/support/home
Protocol
HTTP/1.1
Server
107.23.119.141 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-107-23-119-141.compute-1.amazonaws.com
Software
fwe /
Resource Hash
75e256a90d23dcf36edc1049810cf5f36bf433e31fe4260e8b35300a36d4e7ce
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.93 Safari/537.36
Accept-Language
de-DE,de;q=0.9

Response headers

Date
Tue, 04 Jan 2022 21:14:30 GMT
Content-Type
text/html; charset=utf-8
Transfer-Encoding
chunked
Connection
keep-alive
Status
200 OK
Cache-Control
no-store, max-age=0
Referrer-Policy
strict-origin-when-cross-origin
X-Xss-Protection
1; mode=block
X-Request-Id
8023bf5d-197b-4dec-8fcd-0792caa3fc2e
Etag
W/"c1e36b84531d6d8ec2a896b7199a6f76"
X-Frame-Options
SAMEORIGIN
X-Runtime
0.062777
X-Content-Type-Options
nosniff
Content-Encoding
gzip
X-Envoy-Upstream-Service-Time
71
X-Fw-Ratelimiting-Managed
true
X-Ratelimit-Total
500
X-Ratelimit-Remaining
499
X-Ratelimit-Used-Currentrequest
1
X-Trace-Id
00-5a4b879b284a4ca353002b7b258f47cb-3e2376465285d79f-00
Server
fwe

Redirect headers

Date
Tue, 04 Jan 2022 21:14:29 GMT
Content-Type
text/html; charset=utf-8
Transfer-Encoding
chunked
Connection
keep-alive
Status
302 Found
Cache-Control
no-cache, no-store, max-age=0, must-revalidate
Referrer-Policy
strict-origin-when-cross-origin
Pragma
no-cache
X-Xss-Protection
1; mode=block
X-Request-Id
93ed358f-bd88-48d6-96ea-aace436f8ed0
Location
http://helpdesk.hb-global.com/support/home
X-Runtime
0.010122
X-Frame-Options
SAMEORIGIN
X-Content-Type-Options
nosniff
Expires
Fri, 01 Jan 1990 00:00:00 GMT
X-Envoy-Upstream-Service-Time
15
X-Trace-Id
00-e2076f57e16658ad9e645fd2584342bb-b06f8445384d9e63-00
Server
fwe
i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
assets10.freshservice.com/assets/cdn/ 		10 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets10.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by
Host: helpdesk.hb-global.com
URL: http://helpdesk.hb-global.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.27.84 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-27-84.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
http://helpdesk.hb-global.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.93 Safari/537.36

Response headers

date
Fri, 19 Nov 2021 10:23:27 GMT
content-encoding
gzip
age
4013464
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:58:04 GMT
server
AmazonS3
etag
W/"2ec07a935c2a4197981dd0f586028437"
vary
Accept-Encoding
x-amz-version-id
bTg_8tQj0ltzRpVjOmuzOT_PUTPs0qXD
via
1.1 84f381696dd33e92960b92250106e465.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA56-C2
content-type
application/javascript
x-amz-cf-id
WHGzCnKXGkzqjmkVPA0FBF9liZP6YAqy2FVGEM52KcGFYnWhBpv8kQ==
expires
Sat, 19 Nov 2022 14:58:03 GMT
en-portal-59cafa223e012bbf4b2c4fbcd12ea5021fb81d72f67f62b3d177e5068aa152b8.js
assets1.freshservice.com/assets/cdn/i18n/ 		48 KB
13 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets1.freshservice.com/assets/cdn/i18n/en-portal-59cafa223e012bbf4b2c4fbcd12ea5021fb81d72f67f62b3d177e5068aa152b8.js
Requested by
Host: helpdesk.hb-global.com
URL: http://helpdesk.hb-global.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.27.84 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-27-84.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
59cafa223e012bbf4b2c4fbcd12ea5021fb81d72f67f62b3d177e5068aa152b8

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
http://helpdesk.hb-global.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.93 Safari/537.36

Response headers

date
Fri, 24 Dec 2021 11:42:52 GMT
content-encoding
br
age
984699
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 24 Dec 2021 09:00:24 GMT
server
AmazonS3
etag
W/"965056b8b5eaaa1b91f18f98234525f6"
vary
Accept-Encoding
x-amz-version-id
e.7loo8p6l2FikSYb1O0UTvJDk56Z4nH
via
1.1 84f381696dd33e92960b92250106e465.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA56-C2
content-type
application/javascript
x-amz-cf-id
cTvPvFlLY3CeP9AEatSnhThZops0gG_D02YDD7SLj6-4gTfpXcFWKw==
expires
Sat, 24 Dec 2022 15:00:23 GMT
theme.css
helpdesk.hb-global.com/support_v2/ 		503 KB
81 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
http://helpdesk.hb-global.com/support_v2/theme.css?v=FS781640622436
Requested by
Host: helpdesk.hb-global.com
URL: http://helpdesk.hb-global.com/support/home
Protocol
HTTP/1.1
Server
107.23.119.141 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-107-23-119-141.compute-1.amazonaws.com
Software
fwe /
Resource Hash
2c3608a2287bd584165be1fb72755721746e40b696621cd676e51fe5ea3eb027
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
http://helpdesk.hb-global.com/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.93 Safari/537.36

Response headers

Date
Tue, 04 Jan 2022 21:14:30 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Transfer-Encoding
chunked
Status
200 OK
X-Envoy-Upstream-Service-Time
29
Connection
keep-alive
X-Xss-Protection
1; mode=block
X-Request-Id
8fcae6d1-791e-4345-842f-5466bb1ac849
X-Trace-Id
00-5bfd78a60f05bfd438ea9ff13813435c-10beaaacef02eb28-00
X-Runtime
0.024086
Referrer-Policy
strict-origin-when-cross-origin
Server
fwe
Etag
W/"050270233562dd1e6382dde827f2a422"
X-Frame-Options
SAMEORIGIN
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=5184000, public
csat-response-3a1d2dc4799ec4766d36625a9f8e62fa45063aae01ba2a9e07ecd442b7a5bce9.css
assets4.freshservice.com/assets/cdn/ 		25 KB
5 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets4.freshservice.com/assets/cdn/csat-response-3a1d2dc4799ec4766d36625a9f8e62fa45063aae01ba2a9e07ecd442b7a5bce9.css
Requested by
Host: helpdesk.hb-global.com
URL: http://helpdesk.hb-global.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.27.84 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-27-84.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
3a1d2dc4799ec4766d36625a9f8e62fa45063aae01ba2a9e07ecd442b7a5bce9

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
http://helpdesk.hb-global.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.93 Safari/537.36

Response headers

date
Fri, 10 Dec 2021 12:46:45 GMT
content-encoding
br
age
2190466
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 10 Dec 2021 11:00:38 GMT
server
AmazonS3
etag
W/"3caca526daea998172a6521da3120dcb"
vary
Accept-Encoding
x-amz-version-id
QBbsz8OrB.kXQVbhQQ9j.IAPdqTUPp2T
via
1.1 84f381696dd33e92960b92250106e465.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA56-C2
content-type
text/css
x-amz-cf-id
8rXL_VIzB9Oe72Laq_wGCNDhBmoCA-w1lZ5bM0QN5iy-vkSTC6kuaQ==
expires
Sat, 10 Dec 2022 17:00:37 GMT
css2
fonts.googleapis.com/ 		6 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Requested by
Host: helpdesk.hb-global.com
URL: http://helpdesk.hb-global.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
084a7135a2401b36223c591e41b2b60f073ab6432a8db01e3aa12708bb92f73e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
http://helpdesk.hb-global.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.93 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Tue, 04 Jan 2022 19:34:30 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Tue, 04 Jan 2022 21:14:30 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Tue, 04 Jan 2022 21:14:30 GMT
en-9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751.js
assets9.freshservice.com/assets/cdn/support_v2_lang/ 		2 KB
1 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets9.freshservice.com/assets/cdn/support_v2_lang/en-9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751.js
Requested by
Host: helpdesk.hb-global.com
URL: http://helpdesk.hb-global.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.27.47 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-27-47.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
http://helpdesk.hb-global.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.93 Safari/537.36

Response headers

date
Fri, 19 Nov 2021 10:23:33 GMT
content-encoding
br
age
4013458
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:58:55 GMT
server
AmazonS3
etag
W/"9228b445748711d9345044f92c2ef46b"
vary
Accept-Encoding
x-amz-version-id
s_.trZiVeASUD9Zmf6_fOpLgqmKCk_Kg
via
1.1 0d5d2d408eb42296c7636196e25ef8a3.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA56-C2
content-type
application/javascript
x-amz-cf-id
jo06z4J0DN6KRdRyJn9n-2nNuc1j2jP65b9XsNlslpmPCZZKMJ9acw==
expires
Sat, 19 Nov 2022 14:58:54 GMT
portal_v2_head-4492b3becde969921e7500717e94ba7e8ebb14193b220d74bbd49df6a0cde8fa.js
assets3.freshservice.com/assets/cdn/ 		2 MB
359 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets3.freshservice.com/assets/cdn/portal_v2_head-4492b3becde969921e7500717e94ba7e8ebb14193b220d74bbd49df6a0cde8fa.js
Requested by
Host: helpdesk.hb-global.com
URL: http://helpdesk.hb-global.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.27.94 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-27-94.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
4492b3becde969921e7500717e94ba7e8ebb14193b220d74bbd49df6a0cde8fa

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
http://helpdesk.hb-global.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.93 Safari/537.36

Response headers

date
Fri, 24 Dec 2021 11:38:48 GMT
content-encoding
br
age
984943
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 24 Dec 2021 09:00:16 GMT
server
AmazonS3
etag
W/"6031955999ecba112a08f44cd86b7b8c"
vary
Accept-Encoding
x-amz-version-id
wYkt.V9J8Ipq9H6YmxBh3I1pKDQcXabB
via
1.1 c1e2423613b2dcb4230386a2b285734e.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA56-C2
content-type
application/javascript
x-amz-cf-id
A8OHdelrmI-P8hLRyRRUgKawsVK6JfxEbYDGTA0yw4QEjpEwdNZRDQ==
expires
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H2
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H2
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TLS 1.3, , AES_128_GCM
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H2
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TLS 1.3, , AES_128_GCM
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last-modified
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H2
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Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82b::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
0eaeadb58e6995ba85eccb6198aaef77eeb1d4b66699e4e1f3fc10eb6adfcdb9
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
http://helpdesk.hb-global.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.93 Safari/537.36

Response headers

date
Wed, 29 Dec 2021 17:56:19 GMT
x-content-type-options
nosniff
age
530291
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
15828
x-xss-protection
0
last-modified
Wed, 22 Sep 2021 16:13:28 GMT
server
sffe
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
cross-origin-opener-policy-report-only
same-origin; report-to="apps-themes"
expires
Thu, 29 Dec 2022 17:56:19 GMT
KFOmCnqEu92Fr1Mu4mxK.woff2
fonts.gstatic.com/s/roboto/v29/ 		15 KB
15 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/roboto/v29/KFOmCnqEu92Fr1Mu4mxK.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82b::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
cc46322d5c4d41da447f26f7fa714827f2ec9a112968c12ef5736c7494985eca
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
http://helpdesk.hb-global.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.93 Safari/537.36

Response headers

date
Fri, 31 Dec 2021 13:39:48 GMT
x-content-type-options
nosniff
age
372882
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
15688
x-xss-protection
0
last-modified
Wed, 22 Sep 2021 16:13:19 GMT
server
sffe
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
cross-origin-opener-policy-report-only
same-origin; report-to="apps-themes"
expires
Sat, 31 Dec 2022 13:39:48 GMT
KFOlCnqEu92Fr1MmEU9fBBc4.woff2
fonts.gstatic.com/s/roboto/v29/ 		16 KB
16 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/roboto/v29/KFOlCnqEu92Fr1MmEU9fBBc4.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82b::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
bb46ed079c3dd3c39af5051b4ada48f29f49151dad4fa218117bad2fdb5e616f
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
http://helpdesk.hb-global.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.93 Safari/537.36

Response headers

date
Tue, 04 Jan 2022 14:02:00 GMT
x-content-type-options
nosniff
age
25950
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
15920
x-xss-protection
0
last-modified
Wed, 22 Sep 2021 16:13:21 GMT
server
sffe
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
cross-origin-opener-policy-report-only
same-origin; report-to="apps-themes"
expires
Wed, 04 Jan 2023 14:02:00 GMT
glyphs-portal_bde7d0b01815665b301cb38548e40e0a.woff2
helpdesk.hb-global.com/assets/portal_v2/ 		4 KB
5 KB 		Font
General
Check archive.org
Download Go to
Full URL
http://helpdesk.hb-global.com/assets/portal_v2/glyphs-portal_bde7d0b01815665b301cb38548e40e0a.woff2
Requested by
Host: helpdesk.hb-global.com
URL: http://helpdesk.hb-global.com/support_v2/theme.css?v=FS781640622436
Protocol
HTTP/1.1
Server
107.23.119.141 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-107-23-119-141.compute-1.amazonaws.com
Software
fwe /
Resource Hash
04b648dd296371775c1de5c80a76448f4764f941eb3bf2c03fcbb7084904d92f

Request headers

Referer
http://helpdesk.hb-global.com/support_v2/theme.css?v=FS781640622436
Origin
http://helpdesk.hb-global.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.93 Safari/537.36

Response headers

X-Trace-Id
00-8cddf42e6b6e69484647f6fcad98148f-4c1e38ff3dd785dd-01
Date
Tue, 04 Jan 2022 21:14:30 GMT
Last-Modified
Tue, 04 Jan 2022 08:17:07 GMT
Server
fwe
Etag
"61d40283-10c4"
Content-Type
application/octet-stream
Cache-Control
max-age=315360000
X-Envoy-Upstream-Service-Time
2
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
4292
X-Request-Id
d3dc5397-47df-90c4-956f-572321dcf909
Expires
Fri, 02 Jan 2032 21:14:30 GMT
avatar-0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b.svg
assets3.freshservice.com/assets/portal_v2/ 		1006 B
1 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://assets3.freshservice.com/assets/portal_v2/avatar-0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b.svg
Requested by
Host: helpdesk.hb-global.com
URL: http://helpdesk.hb-global.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.27.94 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-27-94.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
http://helpdesk.hb-global.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.93 Safari/537.36

Response headers

date
Fri, 19 Nov 2021 10:23:49 GMT
content-encoding
br
age
4013443
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:53:09 GMT
server
AmazonS3
etag
W/"a7a2ef0980b9f4d5dc288853ff1de601"
vary
Accept-Encoding
x-amz-version-id
K_YgRJ8A_j3TrTToZoKD0dfAfHu8KahX
via
1.1 c1e2423613b2dcb4230386a2b285734e.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA56-C2
content-type
image/svg+xml
x-amz-cf-id
cb5p0EJ6U6SwXQjxuzSliaesxfEB0JptP7QqMo9cpD6YcRrnF0A0Vw==
expires
Sat, 19 Nov 2022 14:53:08 GMT
analytics
rum.haystack.es/freshservice/ 		0
0 		Fetch
General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshservice/analytics
Requested by
Host: fe-perf-assets.freshworks.com
URL: https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.5.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.55.164.182 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-55-164-182.compute-1.amazonaws.com
Software
fwe /
Resource Hash

Request headers

Referer
http://helpdesk.hb-global.com/
x-auth-token
eb1e72921be822802ec8465f4fabd13b
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.93 Safari/537.36
Content-type
application/json

Response headers

X-Trace-Id
00-647c0c1c7de6cc17ef32f0764e4e66e2-791fa02dfd54aaf1-00
Date
Tue, 04 Jan 2022 21:14:32 GMT
X-Ratelimit-Total
65000
Vary
Origin
X-Fw-Ratelimiting-Managed
true
Access-Control-Allow-Origin
http://helpdesk.hb-global.com
X-Ratelimit-Used-Currentrequest
1
X-Ratelimit-Remaining
61491
Access-Control-Allow-Credentials
true
Server
fwe
X-Envoy-Upstream-Service-Time
1
Connection
keep-alive
X-Request-Id
fd788f8a-03d2-4c21-8a3a-bb0e79336d31
analytics
rum.haystack.es/freshservice/ 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshservice/analytics
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.55.164.182 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-55-164-182.compute-1.amazonaws.com
Software
fwe /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Method
POST
Access-Control-Request-Headers
content-type,x-auth-token
Origin
http://helpdesk.hb-global.com
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.93 Safari/537.36
Sec-Fetch-Mode
cors

Response headers

Date
Tue, 04 Jan 2022 21:14:31 GMT
Content-Length
0
Connection
keep-alive
Access-Control-Allow-Origin
http://helpdesk.hb-global.com
Access-Control-Allow-Credentials
true
Access-Control-Max-Age
1800
Access-Control-Allow-Methods
OPTIONS,POST
Access-Control-Allow-Headers
X-Requested-With,X-Auth-Token,Content-Type,Accept,Origin
X-Envoy-Upstream-Service-Time
0
X-Trace-Id
00-0f730dfaa3938da6857fdd014e53d407-22e709b9ad53075a-00
X-Fw-Ratelimiting-Managed
true
X-Ratelimit-Total
65000
X-Ratelimit-Remaining
61502
X-Ratelimit-Used-Currentrequest
1
Server
fwe
X-Request-Id
bbf336d3-af4e-45b1-b1c7-f160744e8ade

Verdicts & Comments Add Verdict or Comment

210 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| portal object| I18n object| MODULE_NAME_PATTERN object| customTranslations undefined| USER_INFO object| PORTAL object| FEATURES object| TEMP_FLAGS object| LOGIN object| HOME_DATA object| PAGE_DATA object| ASSET_PATH undefined| IRIS_DATA object| DATE_FORMATS object| NOTIFICATIONS_DATA string| TICKET_SITE_KEY object| LAB_URL_LIST object| CLOUD_INTEGRATIONS string| BUSINESS_RULES_CDN string| CSAT_RESPONSE_CDN object| UTIL_DATA object| CUSTOM_PAGES number| HTTP_STATUS string| API_V2_PATH object| SIGNUP function| _classCallCheck function| _defineProperties function| _createClass function| FSAccordian function| AppMenuActions function| FSAttachments function| FSToastr function| SideModalActions function| TabMenu function| portalHeader function| replaceCustomTemplates function| setPageConfigs function| redirectToV1Layout function| announcementDetail function| announcementsList function| closeSideModal function| articleView function| ArticlesList function| articlesList function| clearArticlesList function| CatalogList function| catalogList function| destroyCatalogList function| catalogImgErr function| clearChangeList function| home function| Login function| login function| notFound function| passwordReset function| portalSearch function| portalSearchPage function| closePortalSearch function| ProfileEdit function| profileEdit function| ServiceRequestCatalog function| serviceRequest function| clearBusinessRules function| Signup function| signup function| solutionHome function| destroySolutionHome function| clearTicketList function| ticketNew function| closeAssociateAsset function| ticketShow function| assoAssetInit function| updateAssetCount function| getSelectedAsset function| addEventRmvAsset function| showFlashMessages function| unescapeHtml function| setPageName function| mimicPageChange function| hasAccess function| updateNavStatus function| executeTimeAgo function| roundToTwo function| getFileSize function| performServerCall function| handleError function| shift function| unique_code function| fsImageHandler function| conv_imgerror function| setRandomId function| debounce function| Template function| getQueryString function| getServiceItemLocations function| getParameterByName function| invokeFroala function| getTimeFormat function| getDateFormat function| getTime function| addSwitchPortalMenuEvent function| escapeHtml function| initGlobalMethods function| imageTagConstructor function| setAria function| toggleAria function| triggerFSEvent function| triggerEvent function| DateInterval function| getFormatedDate function| PortalTabs function| isValidEmail function| iFrameRequest object| custom_helper function| $t function| NestedField function| $H object| SimpleSwitch function| Sticky object| AppMenu function| FSModal function| FsPageless function| FsPagination object| DEFAULT_POWER_SELECT_CONFIG function| PowerSelect object| SideModal object| API_URLS object| API_DATA_KEYS object| FS_DATE_FORMATS object| FROALA_OPTIONS object| LOGIN_FORM_VALIDATION object| FORGOT_FORM_VALIDATION object| MENU_ENTRIES object| REQUEST_MENU object| NAV_PAGE_MAP object| CARDS object| PAGE_URLS number| PROMISE_TIMEOUT object| CURR_PAGE_CONTEXT number| CURR_RANDOM number| ATTACHMENT_LIMIT number| TIME_CONSTANT object| GLOBAL_SEARCH boolean| CUSTOM_EVENTS_ON_JQUERY object| PAGE_NAME object| UNAUTH_PAGES object| EXCL_UNAUTH object| CLOUD_CONSTANT object| V2_SKINNED_PAGE_TOKENS object| PAGINATE_CALLBACKS object| LAYOUT_TEMPLATES object| PAGES_TEMPLATES object| PARTIALS object| DOC_BODY object| PAGE_MAIN function| Router boolean| FWAnalyticsSequentialPageLoad undefined| announcementCtx function| approvalList object| CHANGE_SORT function| changeList object| EXECPTIONAL_PAGES object| TICKET_SORT function| ticketList function| incidentDynamicSections function| requesterFieldBuilder object| DEAFULT_TICKET_BUILDER_OPTIONS function| TicketFieldsBuilder function| ticketForm object| businessRulesFormValidator function| ticketUpdate undefined| LOCATIONS function| getParams object| NORMAL_KEY_TARGETS object| KEYS function| a11yFocusHelper object| FSEVENTS object| DEFAULT_EVENT_OPTS boolean| n object| DateUtils object| GLOBAL_CONTEXT_FOR_TEMPLATES object| COMPONENT_TEMPLATES string| _partial object| PortalFormBuilder function| DatePicker function| DatePickerDay function| CalendarButtonInput function| TimePicker function| $ function| jQuery object| $LAB object| Handlebars function| FroalaEditor object| HBSUtils object| HandlebarsTemplates function| page function| Minigrid object| NAV_MENU object| portalUtils object| A11yFocusHelper function| ParentChildAutoFillHelper function| ExtRequestedForLookup object| analyticsCollectorConfig object| FW_RUM number| ANALYTICS_INTERFACE_HISTORY_LENGTH function| parcelRequire object| FW_RUM_SSR_ADAPTER string| href string| pathname object| fsCryptoJS

3 Cookies

Domain/Path Name / Value
helpdesk.hb-global.com/ Name: _x_m
Value: x_m
helpdesk.hb-global.com/ Name: _x_w
Value: 13
helpdesk.hb-global.com/ Name: _itildesk_session
Value: 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%3D%3D--cb2fca781b179acedc20d00418cffc570a352301

1 Console Messages

Source Level URL
Text
network error URL: https://hbglobal.myfreshworks.com/api/v2/users/343534037553338868/image?variant=SMALL
Message:
Failed to load resource: the server responded with a status of 401 (Unauthorized)

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshservice.com
assets10.freshservice.com
assets3.freshservice.com
assets4.freshservice.com
assets5.freshservice.com
assets6.freshservice.com
assets7.freshservice.com
assets9.freshservice.com
fe-perf-assets.freshworks.com
fonts.googleapis.com
fonts.gstatic.com
hbglobal.attachments.freshservice.com
hbglobal.myfreshworks.com
helpdesk.hb-global.com
rum.haystack.es
107.23.119.141
13.32.27.23
13.32.27.47
13.32.27.84
13.32.27.94
143.204.215.127
2a00:1450:4001:827::200a
2a00:1450:4001:82b::2003
52.55.164.182
54.236.71.170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