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Customer Help Center




 * COFFEE CLUB ACCOUNT SUPPORTOPENS IN NEW WINDOW
   
    * How do I change how much coffee I'm receiving through my subscription?
    * How do I change the type of products in my subscription?
    * How do I switch coffee flavors?
    * How do I pause my subscription or skip a shipment?
    * How do I edit the shipping address on my subscription?
   
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 * PAYMENTS & GIFT CARDSOPENS IN NEW WINDOW
   
    * How to use Your BRCC Gift Card
    * How do I apply a discount code?
    * How do I send a gift card to the gift recipient?
    * How do I check my gift card balance?
    * What payment methods are accepted?
   
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 * PRODUCTION INFORMATIONOPENS IN NEW WINDOW
   
    * What are the most common brewing methods?
    * How should I store my coffee?
    * Why do you think its okay to put imagery over our flag on your products?
    * BRCC Fund
    * Does BRCC have a size chart for its Apparel?

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 * ORDERSOPENS IN NEW WINDOW
   
    * Where's my order?
    * How do I cancel an order that has already been placed?
    * Can I change an order that has already been placed?
    * Veteran and First Responder Discount

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 * SHIPPING & DELIVERYOPENS IN NEW WINDOW
   
    * Where can I find the delivery status of my order?
    * What shipping methods does BRCC offer?
    * Can I ship to an APO/FPO/or DPO?
    * How can I get free shipping?

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 * RETURNS & EXCHANGESOPENS IN NEW WINDOW
   
    * What is the Return Policy?
    * Can I return or exchange my coffee?
    * Can I exchange my Apparel item?

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 * COFFEE CLUB ACCOUNT SUPPORTOPENS IN NEW WINDOW
   
    * How do I change how much coffee I'm receiving through my subscription?
    * How do I change the type of products in my subscription?
    * How do I switch coffee flavors?
    * How do I pause my subscription or skip a shipment?
    * How do I edit the shipping address on my subscription?
   
   View All (14)

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 * EXTERNAL SUPPORTOPENS IN NEW WINDOW
   
    * How do I change how much coffee I'm receiving through my subscription?
    * How do I change the type of products in my subscription?
    * How do I switch coffee flavors?
    * Where's my order?
    * How do I pause my subscription or skip a shipment?
   
   View All (20+)

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 * OTHEROPENS IN NEW WINDOW
   
    * How do I redeem my Loyalty Points?
    * How To Request a Donation
    * How do I use my Loyalty account to refer a friend?
    * BRCC's IPO
    * How safe is it to order online?

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