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 * Home
 * Contact
 * What do we offer? 
   * How it works
   * Our strengths
   * Basic services
   * Extra services
   * What we do NOT offer
   * Products
   * Benefits
   * Relief
 * About us 
   * Cleaning Academy
   * Company profile
   * History
   * Mission statement
   * Terms and conditions
   * Partners
   * References
   * Media reports
 * Job vacancies 
   * Agency Managers
   * Assistant
   * Customer Advisers
   * Team Managers
   * Cleaners
   * Relief Cleaners



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 * Home
 * Contact
 * What do we offer?
    * How it works
    * Our strengths
    * Basic services
    * Extra services
    * What we do NOT offer
    * Products
    * Benefits
    * Relief

 * About us
    * Cleaning Academy
    * Company profile
    * History
    * Mission statement
    * Terms and conditions
    * Partners
    * References
    * Media reports

 * Job vacancies
    * Agency Managers
    * Assistant
    * Customer Advisers
    * Team Managers
    * Cleaners
    * Relief Cleaners

Freephone number:

0800 38 38 38

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 * The original since 2003
   
 * The leading specialist
   in household cleaning
   in Switzerland
   
 * Recognised from television,
   radio and print media







THE RIGHT CLEANER FOR YOUR HOUSEHOLD

We were the first company in Switzerland to specialise in maintenance household
cleaning in 2003. We recognise correlations and work with a focus on
requirements and solutions. One of the main reasons for our success is the
allocation of the right cleaners to the right households and a thorough
initiation into their new working environment. We take care of everything for
you, from administration and action plans to the holiday replacement of your
permanently assigned cleaner.

OUR SERVICES

We will be pleased to provide you with further details of our comprehensive
services..

 

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MEDIA REPORTS

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4990
+
Active clients
898
+
Employees
9
+
Years of experience
429140
+
Cleaning hours per year

BENEFITS

We can show you here the benefits, which you can enjoy by working together with
the cleaning agency.

 

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RELIEF

Properly employing your own cleaner involves a number of obligations on your
part. Read here how the cleaning agency can relieve you of these obligations

 

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PRODUCTS

We have put together a few interesting cleaning products that will help your
cleaner to work even better.

 

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CLEANERS WANTED

Are you searching for a job as a cleaner? We offer secure jobs throughout
Switzerland. If you would like to work as a cleaner dedicated to private
customers, apply now!

 

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CUSTOMER FEEDBACK

PrevNext

Putzfrau.ch is not only an on-line service provider but also maintains a
personal level of contact with me as a customer. This is a very important factor
for me.

René H.
from the Canton of Appenzell



Our cleaner just gets better and better. You can tell that she is qualified and
receives further training from the Cleaning Agency.

Jeanette O.
from the Canton of Waadt



Our cleaner really fits in well with our household. You can tell that the
Cleaning Agency knows what they are doing and that the selection and assignment
of the cleaners is done carefully.

Ruedi T.
from the Canton of Wallis



The Cleaning Agency's concept convinced me because I always have a contact
person to discuss all my household cleaning needs.

Daniel S.
from the Canton of Aargau



Putzfrau.ch organises someone to fill in for when my cleaner is on holiday
leave. I appreciate this and so much more about this excellent service.

Claudia K.
from the Canton of Jura



I receive exactly the services I want from my cleaner thanks to a detailed
evaluation of my needs.

Susan W.
from the Canton St. Gallen



I would never be satisfied with a mere on-line provider. Putzfrau.ch is the
perfect cleaning partner for me. They are there for me on a personal level but
never intrusive.

Hanspeter J.
from the Canton of Schaffhausen



I tried several cleaning companies but only Putzfrau.ch delivers what other
cleaning companies merely promise. Great service! Thank you very much.

Yvonne N.
from the Canton of Thurgau



It is huge relief for me to not have to worry about anything any more and that
the Cleaning Agency takes care of everything regarding the cleaning of my
apartment.

Urs D.
from the Canton of Graubünden



We have had the same cleaner from the Cleaning Agency now for three years and
are still really thrilled by the quality.

Alain U.
from the Canton of Zug



I have been a customer of the Cleaning Agency for many years and have had the
same cleaner since the beginning. In my view a low employee turnover is an
indicator of a good company.

Erika M.
from the Canton of Solothurn



I used to be a customer of another cleaning company, but nothing worked out well
there. The service of Putzfrau.ch is reliable, the contact person is friendly
and my cleaner is a real gem.

Karin C.
from the Canton of Glarus



A cleaner from Putzfrau.ch is the right choice for me. The service is both
straightforward and transparent.

Jürg P.
from the Canton of Schwyz



In addition to ensuring cleanliness, my cleaner also makes sure everything is
tidy. It's this small detail that makes a difference!p>

Franziska A.
from the Canton of Bern



I have been a customer of the Cleaning Agency for years and very much appreciate
the personal contact with my cleaner.

Markus B.
from theCanton of Zurich



My cleaner is really motivated and does a great job. One can tell that she
receives a good wage from Putzfrau.ch and is treated well by them.

Markus L.
from the Canton of Obwalden



After evaluating my needs in detail, a cleaner was assigned to me and personally
introduced. Moreover, I have a direct contact person in case I have to postpone
cleaning appointments. Such customer care is ideal!

Sandra M.
from the Canton of Neuenburg



It is also important to me that my cleaner is paid fairly and is treated well. I
know that both are the case at Putzfrau.ch.

Claude W.
from the Canton of Freiburg



I am glad that always the same cleaner comes to clean at my place because she
knows what I expect. Thanks to the Cleaning Agency I no longer have to worry
about anything to do with cleaning in my household.

Catrine E.
from the Canton of Geneva



I think it is great that someone else fills in for my regular cleaner when she
is unavailable.p>

Kurt G.
from the Kanton of Luzern



Thank you so much for the great service and human approach. I am more than happy
with my cleaner, too.

Manuela H.
from the Canton of Nidwalden



You can tell that the employees of Putzfrau.ch are qualified and that they
receive further training. This positively affects the quality of my cleaner's
work.

Gabriela F.
from the Canton of Basel



Our cleaner is always on time, reliable, friendly and works swiftly. We are
happy to be customers of the Cleaning Agency.

Annette R.
from the Canton of Uri



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YOU DON’T HAVE TO WORRY ABOUT ANYTHING

We take over everything, from administration to scheduling to finding holiday
relief for your assigned cleaner. As a customer of our cleaning agency you will
benefit from many complimentary services, such as letting in service tradesmen
and more.


QUALITY INSTEAD OF ONLINE BOOKING

The-cleaner.ch is not an internet platform for booking cleaning staff online,
but rather a modern cleaning company. We believe that sustained customer
satisfaction requires personal contact because this ensures that you are
assigned a skilled professional who fits in well with your household.

Google Reviews
4.7


Based on 1318 Reviews

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Putzfrauenagentur Grossraum Bern GmbH | Weissenbühlweg 6, 3007 Bern, Switzerland
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Putzfrauenagentur Bourquin GmbH | Bahnhofstrasse 32, 8803 Rüschlikon,
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Putzfrauenagentur AG | Bahnstrasse 5, 8603 Schwerzenbach, Switzerland
5

2 Ratings
in the last week
I do not recommend this company under any circumstances. This is the worst work
experience I have had in Switzerland. 1. Workers do not coordinate work and
activity among themselves. 2. You can't find anyone for questions. Always on the
phone is a young secretary, who is not aware of anything. The others are either
absent or sick. 3. I received the necessary information for work either late in
the evening (after 23.00) or in the morning before starting work. 4. I was
contacted by phone only once to agree on working hours and that was it. 5. It is
March and I have not received my salary for January. They forgot to add me to
the list. 6. He behaves with the workers very distantly, as with the persons of
class lll, without respect. 7. When I was working, I made an appointment with my
boss to answer some questions about work. When I came there was no one, I later
complained that I didn't understand correctly.
ana
a week ago
A serious and quality company with a team of professionals. I can only recommend
it with confidence!!!
Tunde sabadac
a week ago
I am very happy with the service offered by the agency.
Andreea Iuliana Ernst
3 weeks ago
We no longer let our regular domestic worker leave for a few hours a week: our
home is as clean and tidy as we have ever managed to keep it for a long time in
the midst of all the obligations. Finding our own specialist for a small
workload per month had previously put us off, but it is practical that all
mandatory social insurance is included in the agency's price. Even extra work,
such as after our celebrations and parties, is handled courteously.
Prinzessin Alissa
3 weeks ago
I am very satisfied with our cleaning help and the support provided by the
Glattal cleaning agency. Maritza does an excellent job and is very reliable. She
is also a very pleasant personality and I really appreciated her and her work.
Many thanks to Maritza and team for our clean home!!!
Yvee W.
4 weeks ago
Transparent services, their criteria and prices on the homepage. Competent and
quick contact and introduction of the specialist. We are extremely satisfied
with the processing, service and cleaning.
Marion Frei
a month ago
Reliable, very kind and trustworthy cleaning pearl, always perfectly carried out
work, fair price/performance, clean billing. I am very happy and satisfied
Karin Kappler
2 months ago
If you want to be hired as a cleaner, you will be questioned more here than at
the police and asked about very confidential things that are not permitted under
the Data Protection Act. You also have to send the documents twice and you don't
know what A requires or B no coordination.
Peter PIT
2 months ago
The worst cleaning company in all of Switzerland. Look for cleaning staff just
to have Teamleiter clean the house, without contract and without paying..
Arrogant office staff. I absolutely do not recommend this signature because it
is not serious. My review is based on real facts. Attention ⚠️
Giovanna Integlia
2 months ago
The organization works perfectly. The cleaner assigned to me is very reliable.
It is a real pleasure to return to the cleanly cleaned apartment. Many thanks to
the cleaning lady and the cleaning lady agency.
Roland Durner
2 months ago
Super Service, Lg Ch. M
Josef Müller
3 months ago
We really appreciate the use of Sevime, it makes our everyday lives much easier.
Not only is she very flexible, she is also easy to reach and makes our apartment
shine every time.
Vera Vock
3 months ago
Aida does her job excellently and efficiently. She is also a very pleasant
person and I really appreciated her and her work. The exchange with the Glattal
agency has always been good and uncomplicated. Since I'm moving away, it's with
a heavy heart that I have to say goodbye to Aida and the team. Of course, I will
use the services of Putzfrau.ch again at my new place of residence. Thank you
very much Aida and team for the wonderful years with you!
adua 0502
3 months ago
High quality reliable service
Martijn Moransard
3 months ago
Only superficially cleaned! The cleaning hours are chosen by you without
considering the wishes of the customer. You want more hours, but the cleaning is
no better. Complaints are not taken into account, on the contrary, they are
completely ignored. A disaster!
Elena Mangia
3 months ago
We have been working with Putzfrauenagentur for the last couple of months.
Specifically, we have been collaborating with Ms. Stephany Nataly Marca Rivera.
She is extremely thorough and professional. We couldn't be happier with the
provided services.
Thodoris Rekatsinas
4 months ago
We are satisfied with the work of the cleaning fairy and the agency.
professional support, fast response time, good service,
Hansruedi Rupp
4 months ago
We are very satisfied with our current cleaner. The agency is also very
professional and responds very quickly.
Sibylle Rathgeb
4 months ago
My mother is extremely satisfied with her cleaner. Thank you very much for the
kind soul. Best regards Susanna Huber (daughter)
Susanna Huber
4 months ago
My cleaning fairy does a great job. Is punctual and knows what to do. We are
very satisfied.
Baba Kuster
5 months ago
I don't grade the agency, but rather the performance of my assigned cleaning
assistant. Salima Hakizhimana has cleaned for me a few times now. She works
independently, efficiently, is polite and very clean. I can only recommend it
and hope that it cleans me for a long time.
Kiki Hunziker
5 months ago
We find the cleaners to be very dutiful, friendly, respectful, thorough and
prompt. We really appreciate your support and are happy to be able to enjoy
relief in the household.
Marion Racioppi-Zuberbuehler
5 months ago
Top cleaning service! I am completely satisfied and can recommend this company
without reservation. Everything was great!
Gerardo Orlandella
5 months ago
I thought it was a shame that you first had to confirm any terms and conditions
online, even though you had requested a home visit over the phone so that an
offer could be made.
Talyaa
6 months ago
The worst cleaning agency. Staff are neither trained nor provided with
professional support. The customers are cheekily brushed off. Arrogant attitude
from management. No responsibility is accepted for errors and damage. Stay away
from this company.
Franz Ferdinand
7 months ago
I would like to give 0 stars but that's not possible. If our cleaning fairy
wasn't so good, I would cancel immediately. They have neither a feeling for
people nor the ability to run a company. The employee on the phone is constantly
annoyed, the owners only issue the invoice and are not interested in their
customers at all and the "quality managers" are not worth the name.
Sabine Heinrich
7 months ago
Very professional agency with competent and friendly employees. We are very
satisfied in every respect and can only recommend them. We have already had some
experiences - they are by far the best so far.
kw
9 months ago
Our Mary is an angel. She cleans everything exactly how we want it. We are very
happy with this choice. Everything works fine. Although we wish our cleaner
spoke German and she doesn't, we are so happy with her that communication
becomes less important. We are happy:-)
Helen Schneider
10 months ago
Couldn't be more pleased with Ms. Nadzija Gradina @Putzfrauenagentur Kunz:
thorough cleaning and a friendly, polite and considered presence!
Claudia Grant
10 months ago
Our first 3 years were great, mostly thanks to the amazing cleaning person we
had: reliable, professional, kind. Once they left, things started getting bad:
no reliability on the part of the agency, 3 cleaning sessions canceled last
minute with no replacement, poor organizational skills, no reactivity, and no
proper follow up with customers. We've decided to terminate our contract with
them.
Zineb Ait Bahajji
10 months ago
Professional team with a high level of customer service and always
solution-oriented and flexible. We have been very satisfied customers for almost
10 years and are happy to recommend the Greifensee cleaning lady agency!
Kathrin Morlock
a year ago
I have tried their competitor before and was very much disappointed and was on a
look out for a better service. Then I gave a chance to Putzfrauenagentur. They
are amazing and exactly what I was looking for. Their agents are always on time
and do a good job. I can highly recommend!
V. SPPL
a year ago
We have a cleaner coming every two weeks for two hours. They are punctual and
very efficient. I can highly recommend them.
Robert Cuny
a year ago
I wasn't happy with the first cleaner. The agency was very accommodating and
organized new help as quickly as possible. Now I am very happy with our new
cleaning aid. She is very friendly, works cleanly, independently, cleans where
it is necessary and she is very punctual. I can highly recommend the agency.
Monika Ramsauer
a year ago
Putzfrauenagentur cleaned my flat and ironed my shirts every second week for
over a year. I’m very happy with the services provided by Putzfrauenagentur and
especially from Ismete. I never had any complains and I can definitely recommend
Putzfrauenagentur if you are looking for professional cleaning services.
Florian Bozzone
a year ago
I am very satisfied with the service provided by the Gnehm cleaning agency: it
worked perfectly for me every two weeks for three hours of basic cleaning. If my
cleaning pearl was unavailable, a replacement lady was immediately organized.
Everything very professional. Recommended.
Irène Nager
a year ago
We are very happy with our cleaning fairy Barbora. She does her job very well.
We always look forward to coming home when she was there. The agency is also
very accommodating and friendly. Very pleasant and personal advice. I would
recommend it immediately.
Kevin Trachsel
a year ago
The performance is basically ok. There are some areas that I would like to
improve, which I have already communicated to File. It appears to have been
somewhat superficially cleaned.
Heidrun Goth
a year ago
We are very satisfied with S. K. She does a fantastic job, is very
customer-oriented and extremely professional. We have been using the cleaning
services for a few months now. The quality is very high and communication works
flawlessly. A great relief for our everyday life! Thanks SK!
A G
a year ago
Very friendly, efficient and uses initiative. Very happy with the service
Marie Geiger
2 years ago
I am always in a particularly good mood on the days when my apartment is
cleaned. In the evening you come home and everything is perfect. I can now use
this message to express my gratitude and also my joy in the service of the
cleaning agency. Thank you very much for the great work
Patrick Stähli
2 years ago
Everything is sparkling clean and much better than if I attempted cleaning
myself. An absolutely worthwhile investment of money and a fantastic job by the
person sent from the agency!
Hamsa S
2 years ago
top team
Jana Kündig
2 years ago
Very expensive for a shallow cleaning that they provide. I was your customer. Of
course, not anymore. I’m not mistaken you with anyone else. I got a link to
leave a review, so here it is.
Mariia Zhandarova
2 years ago
Lovely friendly lady cleaning our house, working very hard.
Olga Gericke
2 years ago
Our angel does household chores very carefully and conscientiously. She has a
very friendly nature - we are very happy
Evelyne Salie
2 years ago
Excellent service, with superb employees.
Mark Jones
2 years ago
Excellent experience.
Miguemon Miguemon
3 years ago
My experience with this company has far surpassed any other service that I've
worked with in Zurich. Very professional, pay attention to detail, willing to
work with you. I feel confident working with them.
Jenny Mesrie
3 years ago
excellent service! Thank you
Christine Kyburz
3 years ago
We have been customers of the cleaning agency for several years now and can only
recommend the service. So far, without exception, all assignments have always
been well planned and carried out and a replacement has always been communicated
in good time during holidays. Our cleaning lady has always been 100% reliable
and absolutely trustworthy and has always completed her work on time and very
satisfactorily.
Christian Scholz
3 years ago
Very satisfied
Katja Aeschlimann
3 years ago
I am very happy with the services of this company. Very easy to deal with in my
opinion super well organized.
Claudia Ritschard
3 years ago
Just a super professional service and company. If my usual cleaner is away they
have a replacement set up automatically. I've been a customer for 8 years and
will continue for a long long time. Highly recommended.
Luke Bragg
3 years ago
Reliable and good service in the higher price segment. I am very satisfied with
my cleaning lady and the service from the office. If you are absent, you will be
informed in good time and a replacement will be offered. Small disadvantage:
Only what was defined in the catalog is cleaned, i.e. obvious dust next to the
agreed location is not cleaned. Still highly recommended, thank you!
Serge Danis
3 years ago
Parfait and excellent quality!! I can them recommend!
Igor Golovakin
3 years ago
Great price/value, professional and responsive service.
Sven Mangold
3 years ago
Very reliable and trusted service provided
Gerhard Steinrücken
3 years ago
After some difficulties with staff at the beginning (reliability) we got now an
excellent reliable help.
Volkmar Puempin
4 years ago

MARION Grossen
5 years ago
Arrogant and unprofessional. I required a check out cleaning and it took 2 weeks
to finally get the person coming to see the flat after few cancellations at the
last moment. And when she finally came all the questions were about agreeing to
get a long term contract with them for the next flat. After i said that i'm not
interested in long term cleaning, Manuela promised to make me an offer in 1-2
days and left. However no offer arrived from her and when i chased for a
feedback she said that all their cleaning teams are not available at the date of
cleaning and long after that. I didnt understand why i had to wait 2 weeks for
her visit if she knew that they will not be able to clean. Ridiculous and
unprofessional.
Anna B
5 years ago
From the initial consultation, addressing needs, to communication and the
effective execution of the cleaner, the company putzfrau.ch is highly
recommended. Thank you for the great cooperation.
Rene Stöhr
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