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As your Medicare Administrative Contractor, National Government Services (NGS)
wants to provide you with a comprehensive source containing the most current
information available for our self-service tools.

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NGSMedicare.com

How to Use the Check Provider Enrollment Application Status Tool

Did you know you can check the status of your CMS-855 enrollment application
without calling the Provider Contact Center? Try this self-service option by
visiting our website. The Check Provider Enrollment Application Status Tool can
be found in the Resources dropdown, select Tools & Calculators.



Select Check Provider Enrollment Application Status



How to Search

Option 1: Enter the valid case number and select the Submit button.
Or
Option 2: Enter a valid National Provider Identifier (NPI) and Tax
Identification Number (TIN) combination. Select the Submit button.



NGSConnex.com

NGSConnex: Check the Status of an Accelerated or Advanced Overpayment

Did you know that you can check the status of an accelerated or advanced
overpayment in NGSConnex and determine the amount still owed?

This information is available at your fingertips in the “Financials –
Outstanding Overpayments” section of NGSConnex.



The overpayments summary panel will display a list of current outstanding
overpayments. Once the overpayment has been satisfied, it will no longer display
in this panel. If the Invoice/Account Receivable (AR) Number displayed in the
first column begins with the letters “CVD” it reflects an accelerated or
advanced payment.

If you have several outstanding overpayments it may be easier to click the
“Export to Excel” button and export the list of current outstanding overpayments
to an Excel spreadsheet.

We encourage you to review the NGSConnex User Guide to learn more about this
functionality.
 

MedicareUniversity.com

Computer-Based Training Course on Patient Registration

Patient screening is a vital step critical to every type of practice. Providers
should establish a process to adequately screen all types of patients. Your
front office staff plays a key role in the success of claims being filed
correctly and timely, based on a few minutes spent up- front with the patient or
the patient's responsible party. These tasks handled by the front office
personnel or person who receives initial patient information become vital to the
efficiency and financial welfare of the health care organization to which they
belong.
 
The Patient Registration Screening computer-based training (CBT) course will
provide you with an understanding of how important the front office staff is in
the success of claims being filed correctly. Start this course now at Medicare
University and select PTB-C-0053.

Interactive Voice Response

Fast Track Access Tips and Reminders

Here are some tips and reminders to optimize your experience with Fast Track
Access.
 * You can obtain a fast track code in the Interactive Voice Response (IVR)
   system after you authenticate your Provider Transaction Access Number (PTAN),
   National Provider Identifier (NPI) and Tax Identification Number (TIN) for
   the first time each day. Every time you need to use the IVR for the remainder
   of the day, you will be able to bypass authentication by entering your fast
   track code.
 * The daily code expires at midnight, eastern time (ET). Therefore, a new code
   will need to be obtained every day after midnight ET.

You can use the phonetic alphabet provided to speak the code to ensure that the
code is accepted when you speak it. For example, if the code is AB1234, simply
say “Alpha Boy 1 2 3 4.” The list of phonetic words is available in the IVR User
Guide:
 * Part A IVR Guide
 * Part B IVR Guide

YouTube

Repetitive Scheduled Nonemergent Ambulance Transports Prior Authorization

Watch this 18-minute video to learn about Prior Authorization for Repetitive
Scheduled Nonemergent Ambulance Transports.



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