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Text Content

Seva Is Recognized As A G2 High Performer in Knowledge Management for Summer
2021 🎉 🎉
Company
Solutions
For Sales & Marketing TeamsFor Success & Support Teams
Customer Stories
Cluep Case StudyRevinate Case StudyA Cloud Guru Case Study
PricingBlogWe're hiring!Login





KNOWLEDGE AUTOMATION FOR CUSTOMER-FACING TEAMS.


Teams waste too much time trying to find the information they need to just do
their jobs.

Seva gives customer-facing teams frictionless access to the wisdom they need,
enabling them to achieve better business outcomes faster than they ever have
before.  Our AI puts your team’s collective knowledge behind every sales,
marketing, and customer support member, in real time.
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HEAR FROM OUR CUSTOMERS

Natalie Blardony
Sales Enablement Specialist
As a one-person Sales Enablement team at Crunchbase, I used to be inundated with
Slack questions about where to find collateral, and what resources to use in the
sales motion.

Since rolling out Seva, these questions have gone down by 90% -- freeing me up
to focus on my core enablement work, while empowering our reps with the tools
and processes they need to be more effective.
Sloan Sehr
VP U.S. Sales
Our sellers were wasting time every single day -- 5-10 hours per week -- asking
each other for materials or creating their own content from scratch.

We implemented Seva to elevate the quality and consistency of the resources we
use, and it has provided best practices for the team to follow. Most
importantly, Seva has given each seller valuable time back to actually spend
selling.
Chris Feroli
VP of Sales
Dynamic Yield has created a trove of content over the years, but we've had
trouble actioning it effectively because it's been spread out across Google
Drive, the site, and various other locations.

We needed to find a way to better leverage it all throughout the sales process,
and since rolling out Seva, are now finding it much easier to access and utilize
it to support deals in motion.
April Crawford
Director
Talla has allowed our Member Service Advocates to obtain accurate answers and
locate source documents quickly and easily.  It has also been instrumental in
notifying our leadership team of knowledge and resource gaps.  Thanks to Talla,
my Senior Advocates have more time to provide in-depth coaching to Advocates,
where it is really needed, vs. spending hours answering the same questions and
directing to existing resources.






GREAT TEAMS POWER UP WITH SEVA




SOLUTIONS


SPEND LESS TIME SEARCHING FOR INFORMATION AND MORE TIME MOVING WORK FORWARD,
FASTER.

For Sales Teams

Time spent searching for and recreating information is time not spent engaging
your prospects when you need to be.

With Seva, Sales teams improve the quality of their customers' journeys by
improving responsiveness and freeing them up to focus on relationships. No more
sending the wrong information to a prospect.

Get back to sales.

For Marketing Teams

Marketers are frustrated because 70% of an organization's precious marketing
material goes unused because no one can find it.

With Seva, Marketers have an easy way to publish content and precisely guide
sales teams to the right information they need every time. No more answering the
same questions day-in and day-out.

Get back to marketing.

For Customer Success

CS reps struggle to sift through piles of information while doing their best to
be responsive to customers.

With Seva, Customer Success reps feel knowledgeable and agile, leaving memorable
impressions on customers who expect great support from their partners. No more
delayed responses and unhappy customers.

Get back to customer service.

For HR Block

Time spent searching for and recreating information is time not spent selling
and engaging customers, slowing sales efficiency for the entire team.

With Seva, sellers have access to great content at their fingertips, where they
work and when they need it. No more wasting time finding the case studies,
bothering co-workers for a deck, or recreating sales tools.

Get back to sales.

For IT

Time spent searching for and recreating information is time not spent selling
and engaging customers, slowing sales efficiency for the entire team.

With Seva, sellers have access to great content at their fingertips, where they
work and when they need it. No more wasting time finding the case studies,
bothering co-workers for a deck, or recreating sales tools.

Get back to sales.

For Your Company

Time spent searching for and recreating information is time not spent selling
and engaging customers, slowing sales efficiency for the entire team.

With Seva, sellers have access to great content at their fingertips, where they
work and when they need it. No more wasting time finding the case studies,
bothering co-workers for a deck, or recreating sales tools.

Get back to sales.

For Sales Teams

Time wasted searching for and recreating information is time not spent engaging
your prospects when you need to be.
‍
With Seva, Sales teams improve the quality of their customers' journeys by
improving responsiveness and freeing them up to focus on relationships, not
mindless searching.

For Marketing Teams

Marketers are frustrated because 70% of an organization's precious marketing
material goes unused because no one can find it.
‍
With Seva, Marketers can precisely guide sales teams to the right information
they need while getting data-driven insights into what sales teams and customers
care about.

For Support & Success Teams

CS reps struggle with context switching across knowledge repositories, often
relying on Slack as a way to find information.
‍
With Talla by Seva, support reps feel knowledgeable and empowered, dramatically
improving the speed and quality of support outcomes while moving metrics that
matter.




OUR PARTNERS

We're partnered with top leaders in enterprise software




SEVA COMPANY BLOG

Stay informed with important news, events, and resources

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Learn how to automate your Customer Success processes to deliver an
industry-leading experience.

Read
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AI is a powerful tool for customer-facing teams. Here are a few key reasons why
AI is the future of customer success.

Read
Seva Is Recognized As A G2 High Performer in Knowledge Management for Summer
2021

Continued growth and high user satisfaction contribute to Seva's success

Read
How to Automate Customer Success

Learn how to automate your Customer Success processes to deliver an
industry-leading experience.

Read
3 Ways AI is the Future of Customer Success

AI is a powerful tool for customer-facing teams. Here are a few key reasons why
AI is the future of customer success.

Read
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