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<td style="font-family: Arial; font-size: 28px; line-height: 30px; color: #ffffff;" align="left" valign="top" width="580"><strong>2024 CX Megatrends to Watch:</strong><br>Expert Predictions</td>
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<td style="font-family: Arial; font-size: 14px; line-height: 20px; color: #000000;" align="left" valign="top">Every January, destinationCRM.com challenges CX solution providers to give us their preview of what
trends to watch in 2024.<br><br>This year, our speakers from <strong>NICE</strong> and <strong>Upland Software</strong> share their expert perspectives on new ways to leverage technology to increase
operational efficiencies and support agents in ways that had not been previously possible.<br><br><strong>What we will cover:</strong><br><br>– Top 2024 priorities to improve operational efficiency<br>– Clear
opportunities to gain competitive advantage and improve business results<br>– How to support the changing role of your contact center agent<br>– Why AI isn't the Silver Bullet<br><br><strong>What will be the
mega themes to emerge this year? Tune in and find out!</strong><br><br>Don't miss this live event on <strong>Wednesday, January 17, 2024 - 11 AM PT / 2 PM ET.</strong><br><br>Register Now to attend the
webinar <strong>2024 CX Megatrends to Watch: Expert Predictions</strong><strong>.</strong><br><br>
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<td style="font-family: arial; font-size: 10px; line-height: 10px; color: #000000;" align="left" valign="top" width="130"><strong>Tamsin Dollin</strong><br>Director, Product Marketing<br>NICE</td>
<td style="font-family: Arial; font-size: 10px; line-height: 10px; color: #000000;" align="left" valign="top" width="130"><strong>Samantha Middlebrook</strong><br>Senior Director Product Marketing &
Management<br>Upland Software</td>
<td style="font-family: Arial; font-size: 10px; line-height: 10px; color: #000000;" align="left" valign="top" width="130"><strong>Bob Fernekees</strong><br>Publisher<br>CRM Media</td>
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