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COMFORT SUITES BURLINGTON WASHINGTON - CALEB THE IDIOT

Submitted by Anonymous (not verified) on Sun, 11/26/2023 - 15:57

My husband and I stayed for seven nights at the Comfort Suites Burlington
Washington while on vacation in western Washington. We checked in with my
service dog, and everything went smoothly. We declared that we had a service
animal with us, and we filled out the pet paperwork. Caleb checked us in and
told us that there would be no pet fee charged since our dog was a service
animal. However, when we entered the lobby after getting our belongings, our dog
barked, and Caleb immediately accused us of lying and scamming. He claimed that
service animals don't bark and demanded that we show proof that our dog is a
service animal. We explained that we didn't have to provide any proof or
certification under Federal and State law, but Caleb insisted that he knew the
law better than we did and charged us a pet fee. The situation got worse from
there. Instead of a warm welcome, Caleb harassed and bullied us each time we
returned to the hotel lobby. We were shocked at how rudely we were being
treated, and our civil rights were being violated. On checkout day, we
discovered that one of our tires had been slashed. We suspected that Caleb was
responsible for the tire slashing, given his behavior towards us during our
stay. After contacting the property manager, Scott Turbush, he apologized and
offered to refund the pet fee as compensation. However, he refused to discuss
the matter further over the phone. We were disappointed that he did not take our
concerns seriously and failed to address the harassment and discrimination we
experienced during our stay.


TAGS:

 * Comfort Suites Burlington Washington
 * Caleb the Idiot
 * Choice Hotels
 * A Stupid Caleb

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