Submitted URL: https://servicedesk.zapiens.ai/
Effective URL: https://servicedesk.zapiens.ai/de/support/home
Submission: On July 15 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 15 IPs in 2 countries across 12 domains to perform 37 HTTP transactions. The main IP is 52.87.100.206, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is servicedesk.zapiens.ai.
TLS certificate: Issued by R11 on July 15th 2024. Valid for: 3 months.
This is the only time servicedesk.zapiens.ai was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 4 52.87.100.206 14618 (AMAZON-AES)
2 2a00:1450:400... 15169 (GOOGLE)
1 2606:4700::68... 13335 (CLOUDFLAR...)
2 2606:4700::68... 13335 (CLOUDFLAR...)
3 2a04:4e42:400... 54113 (FASTLY)
2 18.239.81.5 16509 (AMAZON-02)
4 3.161.78.5 16509 (AMAZON-02)
1 18.244.18.75 16509 (AMAZON-02)
2 52.217.232.176 16509 (AMAZON-02)
7 2a02:6ea0:c70... 60068 (CDN77 _)
3 108.138.181.6 16509 (AMAZON-02)
5 2a00:1450:400... 15169 (GOOGLE)
1 34.239.232.149 14618 (AMAZON-AES)
1 52.200.35.37 14618 (AMAZON-AES)
37 15
Apex Domain
Subdomains
Transfer
9 freshdesk.com
assets9.freshdesk.com — Cisco Umbrella Rank: 161203
assets2.freshdesk.com — Cisco Umbrella Rank: 163279
assets6.freshdesk.com — Cisco Umbrella Rank: 157310
assets5.freshdesk.com — Cisco Umbrella Rank: 162240
408 KB
7 icons8.com
img.icons8.com — Cisco Umbrella Rank: 53568
10 KB
5 gstatic.com
fonts.gstatic.com
39 KB
4 zapiens.ai
servicedesk.zapiens.ai
48 KB
3 jsdelivr.net
cdn.jsdelivr.net — Cisco Umbrella Rank: 410
58 KB
2 amazonaws.com
s3.amazonaws.com
18 KB
2 freshmarketer.com
cdn.freshmarketer.com — Cisco Umbrella Rank: 114249
app.freshmarketer.com — Cisco Umbrella Rank: 401572
105 KB
2 cloudflare.com
cdnjs.cloudflare.com — Cisco Umbrella Rank: 336
77 KB
2 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
1 KB
1 fwusercontent.com
src.fwusercontent.com — Cisco Umbrella Rank: 115411
294 B
1 bootstrapcdn.com
maxcdn.bootstrapcdn.com — Cisco Umbrella Rank: 1832
24 KB
0 googletagmanager.com Failed
www.googletagmanager.com Failed
37 12
Domain Requested by
7 img.icons8.com servicedesk.zapiens.ai
5 fonts.gstatic.com fonts.googleapis.com
4 servicedesk.zapiens.ai 2 redirects servicedesk.zapiens.ai
3 assets6.freshdesk.com servicedesk.zapiens.ai
3 assets2.freshdesk.com servicedesk.zapiens.ai
3 cdn.jsdelivr.net servicedesk.zapiens.ai
2 s3.amazonaws.com servicedesk.zapiens.ai
2 assets9.freshdesk.com servicedesk.zapiens.ai
assets9.freshdesk.com
2 cdnjs.cloudflare.com servicedesk.zapiens.ai
cdnjs.cloudflare.com
2 fonts.googleapis.com servicedesk.zapiens.ai
1 src.fwusercontent.com cdn.freshmarketer.com
1 app.freshmarketer.com cdn.freshmarketer.com
1 assets5.freshdesk.com servicedesk.zapiens.ai
1 cdn.freshmarketer.com servicedesk.zapiens.ai
1 maxcdn.bootstrapcdn.com servicedesk.zapiens.ai
0 www.googletagmanager.com Failed servicedesk.zapiens.ai
37 16

This site contains links to these domains. Also see Links.

Domain
www.linkedin.com
twitter.com
www.facebook.com
www.instagram.com
www.youtube.com
zapiens.ai
Subject Issuer Validity Valid
servicedesk.zapiens.ai
R11
2024-07-15 -
2024-10-13
3 months crt.sh
upload.video.google.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
bootstrapcdn.com
GTS CA 1P5
2024-05-25 -
2024-08-23
3 months crt.sh
cdnjs.cloudflare.com
E1
2024-06-02 -
2024-08-31
3 months crt.sh
jsdelivr.net
GlobalSign Atlas R3 DV TLS CA 2023 Q3
2023-09-27 -
2024-10-28
a year crt.sh
*.freshdesk.com
Amazon RSA 2048 M02
2024-05-17 -
2025-06-15
a year crt.sh
*.freshmarketer.com
Amazon RSA 2048 M02
2024-03-30 -
2025-04-27
a year crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-05-25 -
2025-05-02
a year crt.sh
1004834818.rsc.cdn77.org
E6
2024-06-23 -
2024-09-21
3 months crt.sh
*.gstatic.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh

This page contains 1 frames:

Primary Page: https://servicedesk.zapiens.ai/de/support/home
Frame ID: D9CB6CF8AFD6122542911E8C592E5C84
Requests: 37 HTTP requests in this frame

Screenshot

Page Title

Support : Zapiens Internal Support Portal

Page URL History Show full URLs

  1. https://servicedesk.zapiens.ai/ HTTP 302
    https://servicedesk.zapiens.ai/support/home HTTP 302
    https://servicedesk.zapiens.ai/de/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.css
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • cdn\.freshmarketer\.com

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • <!-- (?:End )?Google Tag Manager -->

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • <link [^>]*?href="?[a-zA-Z]*?:?//cdn\.jsdelivr\.net/
  • //cdn\.jsdelivr\.net/

Page Statistics

37
Requests

97 %
HTTPS

43 %
IPv6

12
Domains

16
Subdomains

15
IPs

2
Countries

780 kB
Transfer

2310 kB
Size

5
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://servicedesk.zapiens.ai/ HTTP 302
    https://servicedesk.zapiens.ai/support/home HTTP 302
    https://servicedesk.zapiens.ai/de/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

37 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
servicedesk.zapiens.ai/de/support/
Redirect Chain
  • https://servicedesk.zapiens.ai/
  • https://servicedesk.zapiens.ai/support/home
  • https://servicedesk.zapiens.ai/de/support/home
50 KB
13 KB
Document
General
Full URL
https://servicedesk.zapiens.ai/de/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.87.100.206 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-87-100-206.compute-1.amazonaws.com
Software
fwe /
Resource Hash
cf81c3afc4108cc24eb09699dc6c609f0819455f71b6e4aa602800f1e1d8a827
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Mon, 15 Jul 2024 23:57:15 GMT
etag
W/"bf14e10d3e23df2b958069236d494696"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
77
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 198
x-ratelimit-reset
150724235815
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
4e427e5b-79b7-9adc-bb0b-ee9a8ff2410e
x-trace-id
00-2cd78a8cb772dcf8bafa8ffc0944e4d2-6eef9831b57dcb50-01
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache
content-security-policy
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content-type
text/html; charset=utf-8
date
Mon, 15 Jul 2024 23:57:14 GMT
location
https://servicedesk.zapiens.ai/de/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
45
x-fw-ratelimiting-managed
true
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x-ratelimit-used-currentrequest
1
x-request-id
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x-trace-id
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x-xss-protection
1; mode=block
css
fonts.googleapis.com/
3 KB
521 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Poppins:300,400,500,700
Requested by
Host: servicedesk.zapiens.ai
URL: https://servicedesk.zapiens.ai/de/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:802::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://servicedesk.zapiens.ai/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Mon, 15 Jul 2024 23:57:15 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
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x-xss-protection
0
last-modified
Mon, 15 Jul 2024 22:59:18 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
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timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Mon, 15 Jul 2024 23:57:15 GMT
bootstrap.min.css
maxcdn.bootstrapcdn.com/bootstrap/3.3.7/css/
118 KB
24 KB
Stylesheet
General
Full URL
https://maxcdn.bootstrapcdn.com/bootstrap/3.3.7/css/bootstrap.min.css
Requested by
Host: servicedesk.zapiens.ai
URL: https://servicedesk.zapiens.ai/de/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:acf , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://servicedesk.zapiens.ai/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
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content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
cdn-edgestorageid
940
strict-transport-security
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age
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cross-origin
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cdn-proxyver
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cdn-requestpullcode
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server
cloudflare
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vary
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content-type
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cdn-cache
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cache-control
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cdn-requestid
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cdn-requestcountrycode
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cf-ray
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cdn-requestpullsuccess
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cdnjs.cloudflare.com/ajax/libs/font-awesome/4.6.3/css/
28 KB
6 KB
Stylesheet
General
Full URL
https://cdnjs.cloudflare.com/ajax/libs/font-awesome/4.6.3/css/font-awesome.min.css
Requested by
Host: servicedesk.zapiens.ai
URL: https://servicedesk.zapiens.ai/de/support/home
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700::6811:180e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=15780000
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Request headers

Referer
https://servicedesk.zapiens.ai/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
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content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
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h3=":443"; ma=86400
content-length
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last-modified
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server
cloudflare
cf-cdnjs-via
cfworker/kv
etag
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vary
Accept-Encoding
report-to
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content-type
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*
cache-control
public, max-age=30672000
accept-ranges
bytes
timing-allow-origin
*
cf-ray
8a3db19a0a6b3734-FRA
expires
Sat, 05 Jul 2025 23:57:15 GMT
jquery.min.js
cdn.jsdelivr.net/npm/jquery@3.4.1/dist/
86 KB
32 KB
Script
General
Full URL
https://cdn.jsdelivr.net/npm/jquery@3.4.1/dist/jquery.min.js
Requested by
Host: servicedesk.zapiens.ai
URL: https://servicedesk.zapiens.ai/de/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a04:4e42:400::485 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
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{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=X72o%2FLujJkB0MwDmj6OG7TNdd%2FkgUVwcQAwFZc7eKimBFD7VH%2FjPC84Bhsr%2Fe4NNHNbgkJifKg0ARZ1%2B%2F%2F6Av3wCHr2aJGwjtEI%2FurqiIGgHsSOcAR%2FjzgXcXkfTiPlGZCJtS7zm5UwIvx7kk9SlIKjX"}],"group":"cf-nel","max_age":604800}
content-type
application/octet-stream; charset=utf-8
access-control-allow-origin
*
cache-control
public, max-age=30672000
accept-ranges
bytes
timing-allow-origin
*
cf-ray
8a3db19d3a8d3a90-FRA
expires
Sat, 05 Jul 2025 23:57:15 GMT
sr
src.fwusercontent.com/
15 B
294 B
XHR
General
Full URL
https://src.fwusercontent.com/sr
Requested by
Host: cdn.freshmarketer.com
URL: https://cdn.freshmarketer.com/943758/2020648.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.200.35.37 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-200-35-37.compute-1.amazonaws.com
Software
istio-envoy /
Resource Hash
71ac21ea2d41201a207ffdee8b08864a0fc8f183e4665f0c0edf3fec0de974de

Request headers

Referer
https://servicedesk.zapiens.ai/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Content-Type
text/plain

Response headers

date
Mon, 15 Jul 2024 23:57:16 GMT
access-control-request-method
GET,HEAD,POST
server
istio-envoy
content-type
application/json
access-control-allow-origin
https://servicedesk.zapiens.ai
access-control-allow-credentials
true
x-envoy-upstream-service-time
12
access-control-allow-headers
Access-Control-Request-Method,Access-Control-Allow-Headers
2N-3cWHW29gtGLCzIfNZlFws40P711FJCw.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43131439690/fav_icon/
2 KB
2 KB
Other
General
Full URL
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43131439690/fav_icon/2N-3cWHW29gtGLCzIfNZlFws40P711FJCw.png
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
52.217.232.176 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
0f6f3c06ae86f4507bb7d7d04bc91801087144b3c42d50327ec5305011feb73a

Request headers

Referer
https://servicedesk.zapiens.ai/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date
Mon, 15 Jul 2024 23:57:17 GMT
x-amz-version-id
IT26JqwZ3wDa.0IjGAQ.fQPrX5ZNk_I4
Last-Modified
Wed, 27 May 2020 15:39:09 GMT
Server
AmazonS3
x-amz-request-id
WWNJ1GRRFCMZ0J4Q
ETag
"1fa3fc94883a76dc8c3fd8ca10205712"
x-amz-server-side-encryption
AES256
Content-Type
image/png
x-amz-replication-status
COMPLETED
Accept-Ranges
bytes
Content-Length
1543
x-amz-id-2
QaoO2xy9QOs2SBGIqTOvIGQC9Jw1ZqIFRFdJSNxG0hZFBvOhzSKiqjWSM5TMb74/sDqYVtfURpc=

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
www.googletagmanager.com
URL
https://www.googletagmanager.com/gtm.js?id=GTM-NJJ4KJK

Verdicts & Comments Add Verdict or Comment

112 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| $ function| jQuery object| dataLayer function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $$ function| Selector object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size number| zargetMain object| freshsales object| ZargetUrlChangeTrigger function| beforeunload boolean| zg_is_new_visitor object| zargetCookie function| zg_selector function| integrations function| zg_projectProps function| runZGHeatmap function| runZGPausedExp object| expEvt function| zarget$ function| fm_$ object| zargetAPI object| FMApi object| triggerHeatmapExperiment object| bulkDetails object| FM boolean| fm_sr_debug_mode function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery18307921075908220765 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha object| eventsArr

5 Cookies

Domain/Path Name / Value
servicedesk.zapiens.ai/ Name: _x_w
Value: 29_2
.zapiens.ai/ Name: zarget_user_id
Value: ac951a2a-f2f0-42a8-cd17-317efc113025
.zapiens.ai/ Name: ac951a2a-f2f0-42a8-cd17-317efc113025
Value: 1
servicedesk.zapiens.ai/ Name: ac951a2a-f2f0-42a8-cd17-317efc113025
Value: 1
.zapiens.ai/ Name: fm_sid_4A55525657594A415F505D57465C4C5D5F5D5F595B57
Value: 1721087835655f0.3139406102104334

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

app.freshmarketer.com
assets2.freshdesk.com
assets5.freshdesk.com
assets6.freshdesk.com
assets9.freshdesk.com
cdn.freshmarketer.com
cdn.jsdelivr.net
cdnjs.cloudflare.com
fonts.googleapis.com
fonts.gstatic.com
img.icons8.com
maxcdn.bootstrapcdn.com
s3.amazonaws.com
servicedesk.zapiens.ai
src.fwusercontent.com
www.googletagmanager.com
www.googletagmanager.com
108.138.181.6
18.239.81.5
18.244.18.75
2606:4700::6811:180e
2606:4700::6812:acf
2a00:1450:4001:802::200a
2a00:1450:4001:80b::2003
2a02:6ea0:c700::21
2a04:4e42:400::485
3.161.78.5
34.239.232.149
52.200.35.37
52.217.232.176
52.87.100.206
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