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support.microsoft.com Open in urlscan Pro
72.247.224.165  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://support.office.com/en-us/article/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c...
Effective URL: https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c0...
Submission: On June 09 via manual from IN
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 14 IPs in 5 countries across 11 domains to perform 48 HTTP transactions. The main IP is 72.247.224.165, located in United States and belongs to AKAMAI-AS, US. The main domain is support.microsoft.com.
TLS certificate: Issued by Microsoft IT TLS CA 4 on January 30th 2020. Valid for: 2 years.
This is the only time support.microsoft.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 104.74.103.47 16625 (AKAMAI-AS)
19 72.247.224.165 16625 (AKAMAI-AS)
5 2a02:26f0:10:... 20940 (AKAMAI-ASN1)
1 2.16.186.27 20940 (AKAMAI-ASN1)
2 152.199.19.160 15133 (EDGECAST)
1 2a01:4a0:1338... 201011 (NETZBETRI...)
3 72.247.224.26 16625 (AKAMAI-AS)
3 2a02:26f0:10:... ()
3 2a02:26f0:10c... 20940 (AKAMAI-ASN1)
1 40.126.1.142 ()
5 40.77.226.250 8075 (MICROSOFT...)
1 40.90.22.184 8075 (MICROSOFT...)
1 2 52.142.114.2 8075 (MICROSOFT...)
1 1 2620:1ec:c11:... 8068 (MICROSOFT...)
1 52.114.133.60 8075 (MICROSOFT...)
48 14
1    104.74.103.47 (Netherlands)

ASN16625 (AKAMAI-AS, US)
support.office.com
19    72.247.224.165 (United States)

ASN16625 (AKAMAI-AS, US)
support.microsoft.com
5    2a02:26f0:10:28c::356e (Ascension Island)

ASN20940 (AKAMAI-ASN1, EU)
www.microsoft.com
1    2.16.186.27 (Ascension Island)

ASN20940 (AKAMAI-ASN1, EU)
statics-marketingsites-neu-ms-com.akamaized.net
2    152.199.19.160 (United States)

ASN15133 (EDGECAST, US)
az725175.vo.msecnd.net
ajax.aspnetcdn.com
1    2a01:4a0:1338:28::c38a:ff18 (Germany)

ASN201011 (NETZBETRIEB-GMBH, DE)
img-prod-cms-rt-microsoft-com.akamaized.net
3    72.247.224.26 (United States)

ASN16625 (AKAMAI-AS, US)
support.content.office.net
3    2a02:26f0:10:28b::37 (Ascension Island)

ASN- ()
mem.gfx.ms
3    2a02:26f0:10c:384::356e (Ascension Island)

ASN20940 (AKAMAI-ASN1, EU)
c.s-microsoft.com
1    40.126.1.142 (Dublin, Ireland)

ASN- ()
login.microsoftonline.com
5    40.77.226.250 (Dublin, Ireland)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
web.vortex.data.microsoft.com
1    40.90.22.184 (San Jose, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
login.live.com
2    52.142.114.2 (Dublin, Ireland)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
c1.microsoft.com
1    2620:1ec:c11::200 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
c.bing.com
1    52.114.133.60 (Washington, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
browser.pipe.aria.microsoft.com
Domain Requested by
19 support.microsoft.com support.microsoft.com
5 web.vortex.data.microsoft.com az725175.vo.msecnd.net
5 www.microsoft.com support.microsoft.com
www.microsoft.com
3 c.s-microsoft.com support.microsoft.com
3 mem.gfx.ms support.microsoft.com
mem.gfx.ms
3 support.content.office.net support.microsoft.com
2 c1.microsoft.com 1 redirects
1 browser.pipe.aria.microsoft.com support.microsoft.com
1 c.bing.com 1 redirects
1 login.live.com mem.gfx.ms
1 login.microsoftonline.com support.microsoft.com
1 ajax.aspnetcdn.com support.microsoft.com
1 img-prod-cms-rt-microsoft-com.akamaized.net support.microsoft.com
1 az725175.vo.msecnd.net support.microsoft.com
1 statics-marketingsites-neu-ms-com.akamaized.net support.microsoft.com
1 support.office.com 1 redirects
0 dgps.support.microsoft.com Failed support.microsoft.com
48 17
Subject Issuer Validity Valid
support.microsoft.com
Microsoft IT TLS CA 4		 2020-01-30 -
2022-01-30		 2 years crt.sh
www.microsoft.com
Microsoft IT TLS CA 5		 2019-10-21 -
2021-10-21		 2 years crt.sh
a248.e.akamai.net
DigiCert Secure Site ECC CA-1		 2019-08-13 -
2020-08-12		 a year crt.sh
*.vo.msecnd.net
Microsoft IT TLS CA 2		 2020-03-18 -
2022-03-18		 2 years crt.sh
*.content.office.net
Microsoft IT TLS CA 5		 2019-11-22 -
2021-11-22		 2 years crt.sh
mem.gfx.ms
Microsoft IT TLS CA 2		 2020-01-06 -
2022-01-06		 2 years crt.sh
stamp2.login.microsoftonline.com
Microsoft IT TLS CA 1		 2020-05-11 -
2022-05-11		 2 years crt.sh
*.vortex.data.microsoft.com
Microsoft IT TLS CA 4		 2020-01-21 -
2022-01-21		 2 years crt.sh
login.live.com
Microsoft IT TLS CA 1		 2019-11-05 -
2021-11-05		 2 years crt.sh
c.msn.com
Microsoft IT TLS CA 2		 2020-04-23 -
2022-04-23		 2 years crt.sh
*.events.data.microsoft.com
Microsoft IT TLS CA 1		 2020-05-07 -
2022-05-07		 2 years crt.sh

This page contains 4 frames:

Primary Page: https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
Frame ID: B9D89369F2870FE221BEF56C5FDB3B88
Requests: 46 HTTP requests in this frame

Frame: https://login.microsoftonline.com/common/oauth2/authorize?response_mode=form_post&response_type=id_token+code&scope=openid&nonce=f17b87d2-9b63-4791-8135-f082bf695095.637273207916607185&state=https:%2f%2fsupport.microsoft.com%2fen-us%2fhome%2fbackgroundauth%3fprovider%3dAAD%26end%3dFalse&client_id=4b233688-031c-404b-9a80-a4f3f2351f90&redirect_uri=https:%2f%2fsupport.microsoft.com%2fauth%2fsignin&prompt=none
Frame ID: 5CD3AEC84C928AC9517A6604D9412376
Requests: 1 HTTP requests in this frame

Frame: https://login.live.com/me.srf?wa=wsignin1.0&wreply=https%3A%2F%2Fsupport.microsoft.com&uaid=d806f020-6bb9-4b2f-74c6-14ac61dd75d4&partnerId=smcconvergence
Frame ID: 2A48F20E5771DCA3C54343CF90E6262A
Requests: 1 HTTP requests in this frame

Frame: https://www.microsoft.com/store/buy/cartcount
Frame ID: EBDDA9B7B6348AA005BCA84951FF379D
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page URL History Show full URLs

  1. https://support.office.com/en-us/article/unable-to-open-content-synced-in-a-onedrive-folder-on-an-exter... HTTP 301
    https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-extern... Page URL

Page Statistics

48
Requests

96 %
HTTPS

33 %
IPv6

11
Domains

17
Subdomains

14
IPs

5
Countries

556 kB
Transfer

1679 kB
Size

8
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.office.com/en-us/article/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929 HTTP 301
    https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 43
  • https://c1.microsoft.com/c.gif?DI=4050&did=1&t= HTTP 302
  • https://c.bing.com/c.gif?DI=4050&did=1&t=&CtsSyncId=7DF05C12AA3D420A9C0C5A259E8CC6F9&RedC=c1.microsoft.com&MXFR=1F960FFA6CB665822497011E68B6637D HTTP 302
  • https://c1.microsoft.com/c.gif?DI=4050&did=1&t=&CtsSyncId=7DF05C12AA3D420A9C0C5A259E8CC6F9&MUID=058EA67AD35F633131D6A89ED2346255

48 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request Cookie set unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929
support.microsoft.com/en-us/office/
Redirect Chain
  • https://support.office.com/en-us/article/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929
  • https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
101 KB
22 KB 		Document
General
Check archive.org
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Full URL
https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
72.247.224.165 , United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
Software
/
Resource Hash
5b440f1ff8a0588de455fb904b315b816be4bedf70e5cc7426e407f7395b589e
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Host
support.microsoft.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
none
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Sec-Fetch-Dest
document
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Content-Type
text/html; charset=utf-8
Content-Encoding
gzip
Vary
Accept-Encoding
X-CorrelationId
ed5e25c6-8723-4dd3-a61b-18634296afec
X-UserSessionId
ed5e25c6-8723-4dd3-a61b-18634296afec
X-OfficeFE
OdcSupFrontEnd_IN_11
X-OfficeVersion
16.0.13008.37650
X-OfficeCluster
weu-zzz.odcsup.osi.office.net
P3P
CP="CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR"
X-Content-Type-Options
nosniff
Content-Length
21102
Expires
Tue, 09 Jun 2020 17:33:11 GMT
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Date
Tue, 09 Jun 2020 17:33:11 GMT
Connection
keep-alive
Set-Cookie
EXPID=73dceee2-d49d-46cf-ba1d-da7700284a79; expires=Wed, 09-Jun-2021 17:33:11 GMT; path=/; secure; HttpOnly __RequestVerificationToken=qdvVaZMpvXjMqFq9q8mtoYgkY5eA8VRL_JPirwVUq1FmUrWNfUssLe92rm6wWxhdQtYyzBudws3BPQhsdQItaxPktVTLJP5i-5-Dsu402cQ1; path=/; secure; HttpOnly AuthSess=62c9a16c-4ae6-455d-b309-e984d5ac7cbd; domain=support.microsoft.com; path=/; samesite=none; secure; HttpOnly AADNonce=f17b87d2-9b63-4791-8135-f082bf695095.637273207916607185; domain=microsoft.com; path=/; samesite=none; secure; HttpOnly ak_bmsc=068D5B811ED6D5BFA3633410EDA4E6F258DDDD5E2A3B0000D7C7DF5EF9097F25~pl8sVjLPruDX1vCOITiwbk0MvZwnuhL15XgHChdBbb2SpfVUj2DznyNs6DX1gK+t8DmPuhu6hpvtyLqjWOEdSUNOB9l48mEQO1fXsLV+KBhG8A4Q2KxMtcl47gysCgiF/UkPIJQmLAMYnots1Ew0KTz9A/w7HF7D5zKK7ajBjxf0XW/dJCTUq7K444hYaBKIW93F1s8fJ9HJCGrRlutinavTNamPyDcYjByKXB4a/aKls=; expires=Tue, 09 Jun 2020 19:33:11 GMT; max-age=7200; path=/; domain=.microsoft.com; HttpOnly
Strict-Transport-Security
max-age=86400 ; includeSubDomains

Redirect headers

status
301
cache-control
private
content-type
text/html; charset=utf-8
location
https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
x-correlationid
42daa3f5-bf3d-4438-b414-586d5eb85939
x-usersessionid
42daa3f5-bf3d-4438-b414-586d5eb85939
x-officefe
OdcSupFrontEnd_IN_2
x-officeversion
16.0.13008.37650
x-officecluster
weu-zzz.odcsup.osi.office.net
p3p
CP="CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR"
x-content-type-options
nosniff
content-length
300
date
Tue, 09 Jun 2020 17:33:11 GMT
set-cookie
EXPID=0ffb1803-6d6a-4875-a334-fa4a8c084f23; expires=Wed, 09-Jun-2021 17:33:11 GMT; path=/; secure; HttpOnly
strict-transport-security
max-age=86400 ; includeSubDomains
css
support.microsoft.com/SocContent/ 		68 KB
12 KB 		Stylesheet
General
Check archive.org
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Full URL
https://support.microsoft.com/SocContent/css?v=GMq79l1pzZJQBd17gdxRRJRjVZzBrVPdUPed76u_uno1
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
72.247.224.165 , United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
Software
/
Resource Hash
5445fcdda71c432a95a2303cf449266a76314e7662ce82dc2cda5dd82219cfc0
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

X-CorrelationId
9ee24145-8e25-468e-9800-f1e14bdb4656
Date
Tue, 09 Jun 2020 17:33:11 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
X-OfficeVersion
16.0.13008.37650
X-OfficeFE
OdcSupFrontEnd_IN_4
P3P
CP="CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR"
Connection
keep-alive
Content-Length
11831
Last-Modified
Tue, 09 Jun 2020 09:50:23 GMT
X-OfficeCluster
weu-zzz.odcsup.osi.office.net
X-UserSessionId
9ee24145-8e25-468e-9800-f1e14bdb4656
Vary
Accept-Encoding
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Type
text/css; charset=utf-8
Cache-Control
public, max-age=1566
Expires
Tue, 09 Jun 2020 17:59:17 GMT
articleCss
support.microsoft.com/SocContent/ 		82 KB
13 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.microsoft.com/SocContent/articleCss?v=aBFZLXGYhA79YZmLlpMRa7d0SIFXwG3zZyftrGUyGqA1
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
72.247.224.165 , United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
Software
/
Resource Hash
6f660e35374256987cc419405857a223acfa6f059d526ad109aea4fa9b80e2b0
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 09 Jun 2020 17:33:11 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
X-OfficeVersion
16.0.13008.37650
X-OfficeFE
OdcSupFrontEnd_IN_11
P3P
CP="CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR"
Connection
keep-alive
Content-Length
12072
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Last-Modified
Tue, 09 Jun 2020 17:33:11 GMT
X-OfficeCluster
weu-zzz.odcsup.osi.office.net
X-UserSessionId
68033589-1474-49fc-b91e-6ff3261f65e4
Vary
User-Agent,Accept-Encoding
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Type
text/css; charset=utf-8
X-CorrelationId
68033589-1474-49fc-b91e-6ff3261f65e4
Expires
Tue, 09 Jun 2020 17:33:11 GMT
stickyFeedbackCss
support.microsoft.com/SocContent/ 		4 KB
2 KB 		Stylesheet
General
Check archive.org
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Full URL
https://support.microsoft.com/SocContent/stickyFeedbackCss?v=Og-U8EbIUGPv5NMddM4CxG3ignEi7OIRxOhTeZhvt2Y1
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
72.247.224.165 , United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
Software
/
Resource Hash
d77345b68078710cd8a714be9883c195bf4068f080fc7b9391b4adcd2a1b4722
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 09 Jun 2020 17:33:11 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
X-OfficeVersion
16.0.13008.37650
X-OfficeFE
OdcSupFrontEnd_IN_1
P3P
CP="CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR"
Connection
keep-alive
Content-Length
1187
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Last-Modified
Tue, 09 Jun 2020 17:33:11 GMT
X-OfficeCluster
weu-zzz.odcsup.osi.office.net
X-UserSessionId
a0e03fa3-cc22-46a7-a81d-93e3db1bb37b
Vary
User-Agent,Accept-Encoding
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Type
text/css; charset=utf-8
X-CorrelationId
a0e03fa3-cc22-46a7-a81d-93e3db1bb37b
Expires
Tue, 09 Jun 2020 17:33:11 GMT
floodgate
support.microsoft.com/SocContent/ 		14 KB
3 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.microsoft.com/SocContent/floodgate?v=JzREktuAEVcWhhlNU-_ejiYX_KyxAoTdPHAq_nXcyRY1
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
72.247.224.165 , United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
Software
/
Resource Hash
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Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
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web.vortex.data.microsoft.com/collect/v1/ 		45 B
407 B 		Script
General
Check archive.org
Download Go to
Full URL
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HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Reverse DNS
Software
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no-cache
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X-Content-Type-Options
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General
Check archive.org
Download Go to Show image
Full URL
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x-msedge-ref
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t.js
web.vortex.data.microsoft.com/collect/v1/ 		45 B
407 B 		Script
General
Check archive.org
Download Go to
Full URL
https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.ContentUpdate%27&time=%272020-06-09T17%3A33%3A12.670Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.office.com%27&-ver=%271.0%27&-impressionGuid=%278efb8b96-1b51-4604-ab70-2b05fe25c40b%27&-pageName=%27office%27&-uri=%27https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Foffice%2Funable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929%3Fui%3Den-us%26rs%3Den-us%26ad%3Dus%27&-market=%27en-US%27&-pageTags=%27%7B%22metaTags%22%3A%7B%22stv%22%3A%221601300837650%22%2C%22asst%22%3A%22d38a7d5e-c099-4b72-8d84-3f62f2efc929%22%2C%22pagescope%22%3A%22o365ww%22%2C%22prdct%22%3A%22office.com%22%2C%22expid%22%3A%22P-E-55931-5-12%3BP-E-54614-C1-34%22%2C%22variationid%22%3A%22ECS%22%2C%22contentlang%22%3A%22en%22%2C%22ms.contentlang%22%3A%22en%22%2C%22ms.correlationId%22%3A%22ed5e25c6-8723-4dd3-a61b-18634296afec%22%2C%22ms.lang%22%3A%22en%22%2C%22ms.loc%22%3A%22US%22%2C%22ms.ocpub.assetID%22%3A%22d38a7d5e-c099-4b72-8d84-3f62f2efc929%22%2C%22ms.pagetype%22%3A%22Article%22%2C%22ms.pltfrm%22%3A%22OCPub%22%2C%22ms.prod%22%3A%22Office%22%2C%22ms.sitesec%22%3A%22Support%22%2C%22ms.sitever%22%3A%221601300837650%22%2C%22ms.pagescope%22%3A%22o365ww%22%7D%7D%27&-pageHeight=2474&-vpHeight=1200&-vpWidth=1600&-behavior=280&-vScrollOffset=0&-hScrollOffset=0&-contentVer=%272.0%27&-content=%27%5B%7B%22cN%22%3A%22headerArea%22%2C%22cT%22%3A%22Area_coreuiArea%22%2C%22id%22%3A%22a1Body%22%2C%22sN%22%3A1%2C%22aN%22%3A%22Body%22%7D%2C%7B%22cN%22%3A%22headerRegion%22%2C%22cT%22%3A%22Region_coreui-region%22%2C%22id%22%3A%22r1a1%22%2C%22sN%22%3A1%2C%22aN%22%3A%22a1%22%7D%2C%7B%22cN%22%3A%22headerUniversalHeader%22%2C%22cT%22%3A%22Module_coreui-universalheader%22%2C%22id%22%3A%22m1r1a1%22%2C%22sN%22%3A1%2C%22aN%22%3A%22r1a1%22%7D%2C%7B%22cN%22%3A%22Universal%20Header_cont%22%2C%22cT%22%3A%22Container%22%2C%22id%22%3A%22c2m1r1a1%22%2C%22sN%22%3A2%2C%22aN%22%3A%22m1r1a1%22%7D%2C%7B%22cN%22%3A%22GlobalNav_Logo_cont%22%2C%22cT%22%3A%22Container%22%2C%22id%22%3A%22c3c2m1r1a1%22%2C%22sN%22%3A3%2C%22aN%22%3A%22c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22CatNav_Support_nav%22%2C%22id%22%3A%22n6c2m1r1a1%22%2C%22sN%22%3A6%2C%22aN%22%3A%22c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22Category%20nav_cont%22%2C%22cT%22%3A%22Container%22%2C%22id%22%3A%22c8c2m1r1a1%22%2C%22sN%22%3A8%2C%22aN%22%3A%22c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22CatNav_Microsoft%20365_nav%22%2C%22id%22%3A%22n2c8c2m1r1a1%22%2C%22sN%22%3A2%2C%22aN%22%3A%22c8c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22CatNav_Office_nav%22%2C%22id%22%3A%22n3c8c2m1r1a1%22%2C%22sN%22%3A3%2C%22aN%22%3A%22c8c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22CatNav_Windows_nav%22%2C%22id%22%3A%22n4c8c2m1r1a1%22%2C%22sN%22%3A4%2C%22aN%22%3A%22c8c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22CatNav_Surface_nav%22%2C%22id%22%3A%22n5c8c2m1r1a1%22%2C%22sN%22%3A5%2C%22aN%22%3A%22c8c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22CatNav_Xbox_nav%22%2C%22id%22%3A%22n6c8c2m1r1a1%22%2C%22sN%22%3A6%2C%22aN%22%3A%22c8c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22CatNav_Deals_nav%22%2C%22id%22%3A%22n7c8c2m1r1a1%22%2C%22sN%22%3A7%2C%22aN%22%3A%22c8c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22CatNav_cta_Buy%20Microsoft%20365_nav%22%2C%22id%22%3A%22n9c8c2m1r1a1%22%2C%22sN%22%3A9%2C%22aN%22%3A%22c8c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22Header%20actions_cont%22%2C%22cT%22%3A%22Container%22%2C%22id%22%3A%22c9c2m1r1a1%22%2C%22sN%22%3A9%2C%22aN%22%3A%22c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22GlobalNav_cont%22%2C%22cT%22%3A%22Container%22%2C%22id%22%3A%22c1c9c2m1r1a1%22%2C%22sN%22%3A1%2C%22aN%22%3A%22c9c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22GlobalNav_More_nonnav%22%2C%22id%22%3A%22nn1c1c9c2m1r1a1%22%2C%22sN%22%3A1%2C%22aN%22%3A%22c1c9c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22GlobalNav_Search_cont%22%2C%22cT%22%3A%22Container%22%2C%22id%22%3A%22c3c1c9c2m1r1a1%22%2C%22sN%22%3A3%2C%22aN%22%3A%22c1c9c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22GlobalNav_Cart_nav%22%2C%22bhvr%22%3A82%2C%22id%22%3A%22n5c1c9c2m1r1a1%22%2C%22sN%22%3A5%2C%22aN%22%3A%22c1c9c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22GlobalNav_Account_cont%22%2C%22cT%22%3A%22Container%22%2C%22id%22%3A%22c6c1c9c2m1r1a1%22%2C%22sN%22%3A6%2C%22aN%22%3A%22c1c9c2m1r1a1%22%7D%2C%7B%22contentId%22%3A%22topNav%22%2C%22areaName%22%3A%22topnav%22%2C%22contentName%22%3A%22Office%20support%5Cn%20%5CnProducts%20%5Cn%20%5CnDevices%20%5Cn%20%5CnWhat%27s%20new%5Cn%20%5CnInstall%20Office%5Cn%20%5CnAccount%20%26%20billing%5Cn%20%5CnTemplates%5Cn%20%5CnMore%20support%20%22%7D%2C%7B%22contentId%22%3A%22MNU_OFFICE%22%2C%22areaName%22%3A%22topnav%22%2C%22slotNumber%22%3A%22100%22%2C%22contentName%22%3A%22MNU_OFFICE%22%7D%2C%7B%22contentId%22%3A%22SUBMNU_PRODUCTS%22%2C%22areaName%22%3A%22topnav%22%2C%22slotNumber%22%3A%22200%22%2C%22contentName%22%3A%22SUBMNU_PRODUCTS%22%2C%22bhvr%22%3A%22EXPAND%22%7D%2C%7B%22contentId%22%3A%22SUBMNU_DEVICES%22%2C%22areaName%22%3A%22topnav%22%2C%22slotNumber%22%3A%22300%22%2C%22contentName%22%3A%22SUBMNU_DEVICES%22%2C%22bhvr%22%3A%22EXPAND%22%7D%2C%7B%22contentId%22%3A%22LNK_WHATSNEW_OFFICE%22%2C%22areaName%22%3A%22topnav%22%2C%22slotNumber%22%3A%22400%22%2C%22contentName%22%3A%22LNK_WHATSNEW_OFFICE%22%7D%2C%7B%22contentId%22%3A%22LNK_INSTALL_OFFICE%22%2C%22areaName%22%3A%22topnav%22%2C%22slotNumber%22%3A%22500%22%2C%22contentName%22%3A%22LNK_INSTALL_OFFICE%22%7D%2C%7B%22contentId%22%3A%22LNK_ACCOUNT_BILLING%22%2C%22areaName%22%3A%22topnav%22%2C%22slotNumber%22%3A%22600%22%2C%22contentName%22%3A%22LNK_ACCOUNT_BILLING%22%7D%2C%7B%22contentId%22%3A%22LNK_OFFICE_TEMPLATES%22%2C%22areaName%22%3A%22topnav%22%2C%22slotNumber%22%3A%22700%22%2C%22contentName%22%3A%22LNK_OFFICE_TEMPLATES%22%7D%2C%7B%22contentId%22%3A%22SUBMNU_MORE_SUPPORT%22%2C%22areaName%22%3A%22topnav%22%2C%22slotNumber%22%3A%22800%22%2C%22contentName%22%3A%22SUBMNU_MORE_SUPPORT%22%2C%22bhvr%22%3A%22EXPAND%22%7D%2C%7B%22contentId%22%3A%22notification-banner-container%22%2C%22areaName%22%3A%22notification-banner-remote-work%22%2C%22contentName%22%3A%22Keep%20in%20touch%20and%20stay%20productive%20with%20Teams%20and%20Microsoft%20365%2C%20even%20when%20you%27re%20working%20remotely.%C2%A0%C2%A0%5Cn%5CnLearn%20more%22%7D%2C%7B%22contentId%22%3A%22supArticleContent%22%2C%22areaName%22%3A%22content%22%2C%22contentName%22%3A%22OneDrive%20%20Troubleshoot%20%20Unable%20to%20open%20content%20synced%20in%20a%20OneDrive%20folder%20on%20an%20external%20drive%5CnUnable%20to%20open%20content%20synced%20in%20a%20OneDrive%20folder%20on%20an%20external%20drive%5CnOneDrive%20for%20Business%20OneDrive%20O%22%7D%2C%7B%22areaName%22%3A%22breadcrumbs%22%2C%22contentName%22%3A%22OneDrive%20%20Troubleshoot%20%20Unable%20to%20open%20content%20synced%20in%20a%20OneDrive%20folder%20on%20an%20external%20drive%22%7D%2C%7B%22areaName%22%3A%22breadcrumbs%22%2C%22slotNumber%22%3A%221%22%2C%22contentName%22%3A%22OneDrive%22%7D%2C%7B%22areaName%22%3A%22breadcrumbs%22%2C%22slotNumber%22%3A%222%22%2C%22contentName%22%3A%22Troubleshoot%22%7D%5D%27&*baseType=%27Ms.Content.ContentUpdate%27&*title=%27Unable%20to%20open%20content%20synced%20in%20a%20OneDrive%20folder%20on%20an%20external%20drive%20-%20OneDrive%27&*cookieEnabled=true&*isJs=true&*isManual=true&*isDomComplete=false&*isLoggedIn=false&ext-app-env=%27Production%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.9%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-msfpc=%27GUID%3D81d32f7fb71e48dc810d70c00a3ccc9a%26HASH%3D81d3%26LV%3D202006%26V%3D4%26LU%3D1591723992555%27&ext-javascript-userConsent=false&$mscomCookies=false
Requested by
Host: az725175.vo.msecnd.net
URL: https://az725175.vo.msecnd.net/scripts/jsll-4.2.9.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
c9a4dd7b50eeb82a90457cb58ab085c427494828b3c8c8b5649c6c51b3c65175
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma
no-cache
Date
Tue, 09 Jun 2020 17:33:12 GMT
X-Content-Type-Options
nosniff
P3P
CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control
no-cache, no-store
MS-CV
Ufad67cnA0aemyhKFq99Kw.0
Content-Type
application/javascript
Content-Length
45
Expires
0
v1
web.vortex.data.microsoft.com/collect/ 		57 B
668 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=false&ext-javascript-msfpc=%27GUID%3D81d32f7fb71e48dc810d70c00a3ccc9a%26HASH%3D81d3%26LV%3D202006%26V%3D4%26LU%3D1591723992555%27
Requested by
Host: az725175.vo.msecnd.net
URL: https://az725175.vo.msecnd.net/scripts/jsll-4.2.9.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
be58567b3d70766522104d996519dad77942a4bcb40e53b9ad1ac16016941691
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

Pragma
no-cache
Date
Tue, 09 Jun 2020 17:33:12 GMT
X-Content-Type-Options
nosniff
P3P
CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Access-Control-Allow-Origin
https://support.microsoft.com
Cache-Control
no-cache, no-store
Access-Control-Allow-Credentials
true
MS-CV
9QOLwKK7ykCH+Ua46oPXNQ.0
Content-Type
application/json
Access-Control-Allow-Headers
Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Content-Length
57
Expires
0
/
browser.pipe.aria.microsoft.com/Collector/3.0/ 		0
0
/
browser.pipe.aria.microsoft.com/Collector/3.0/ 		0
397 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://browser.pipe.aria.microsoft.com/Collector/3.0/?qsp=true&content-type=application%2Fbond-compact-binary&client-id=NO_AUTH&sdk-version=AWT-Web-CJS-1.2.2&x-apikey=d79e824386c4441cb8c1d4ae15690526-bd443309-5494-444a-aba9-0af9eef99f84-7360
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/socbundles/floodgate?v=N7a-gpEJQkN6bthY4nvjISnR62g8lnmiDB2WXm1P3aI1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
52.114.133.60 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-HTTPAPI/2.0 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 09 Jun 2020 17:33:16 GMT
Server
Microsoft-HTTPAPI/2.0
time-delta-millis
454
Access-Control-Allow-Methods
POST
Content-Type
application/json
Access-Control-Allow-Origin
*
Access-Control-Expose-Headers
kill-tokens, kill-duration-seconds, time-delta-millis
Access-Control-Allow-Headers
Accept, Content-Type, Content-Encoding, Client-Id
Content-Length
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
dgps.support.microsoft.com
URL
https://dgps.support.microsoft.com/API/v1/AutoSuggestion
Domain
browser.pipe.aria.microsoft.com
URL
https://browser.pipe.aria.microsoft.com/Collector/3.0/?qsp=true&content-type=application%2Fbond-compact-binary&client-id=NO_AUTH&sdk-version=AWT-Web-CJS-1.2.2&x-apikey=d79e824386c4441cb8c1d4ae15690526-bd443309-5494-444a-aba9-0af9eef99f84-7360

Verdicts & Comments Add Verdict or Comment

46 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onformdata object| onpointerrawupdate number| varSegmentation number| varClickTracking number| varCustomerTracking object| varCustomerCookies number| varAutoFirePV string| Route string| Ctrl object| OOGlobal object| awa string| behaviorKey function| $ function| jQuery function| getParameterByName function| ClientNavSearch function| ButtonAction object| AwaBiLog object| BiLog object| occe number| maximumScrollDepth object| $scrollWindow string| $ocGuided undefined| ocpubStep undefined| FireStepEvent undefined| imgSwap undefined| igwNewScreen undefined| switchCustomerType undefined| displayAccountPrep undefined| ocAutoHeight undefined| elemPush object| jQuery1910988259755518798 object| trainingLinks function| hideTrainingLinks object| guidedWalkthroughContents function| hideGuidedWalkthroughContents object| MSA object| MeControl function| MeControlDefine function| MeControlImport function| CopyTableData object| angular object| OfficeBrowserFeedback function| countDown object| onShellReadyToLoad object| msCommonShell

8 Cookies

Domain/Path Name / Value
support.microsoft.com/ Name: MSFPC
Value: GUID=81d32f7fb71e48dc810d70c00a3ccc9a&HASH=81d3&LV=202006&V=4&LU=1591723992555
.microsoft.com/ Name: ak_bmsc
Value: 068D5B811ED6D5BFA3633410EDA4E6F258DDDD5E2A3B0000D7C7DF5EF9097F25~pl74d8W59jywXYnsST/Cz1xTQQgnrecaohiE5rjWm61RaMn1q4s/il3V21ZDRXaReed9MOmFgpQdQXiXtF2IcXwPTq4zZlW55+8yFRH7qjqAsP2cLfvyU0dzsPDVQ9+1Ur2njqp24BFgt86BWBYt8c6713SolG9jE8z/uX/QMmBICMqjDsayroc0c2Dib1vC4GMoxFVQBkkrEdY/OHIPbG9m0okv28wYG0Cj+kpOoZnMSK8Ky2SPGRTKnffkkSLVYW
.microsoft.com/ Name: MS0
Value: d25491a7deb845e1abfa0f8f92a5e987
.microsoft.com/ Name: AADNonce
Value: f17b87d2-9b63-4791-8135-f082bf695095.637273207916607185
.microsoft.com/ Name: MC1
Value: GUID=81d32f7fb71e48dc810d70c00a3ccc9a&HASH=81d3&LV=202006&V=4&LU=1591723992555
.support.microsoft.com/ Name: AuthSess
Value: 62c9a16c-4ae6-455d-b309-e984d5ac7cbd
support.microsoft.com/ Name: __RequestVerificationToken
Value: qdvVaZMpvXjMqFq9q8mtoYgkY5eA8VRL_JPirwVUq1FmUrWNfUssLe92rm6wWxhdQtYyzBudws3BPQhsdQItaxPktVTLJP5i-5-Dsu402cQ1
support.microsoft.com/ Name: EXPID
Value: 73dceee2-d49d-46cf-ba1d-da7700284a79

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=86400 ; includeSubDomains
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

ajax.aspnetcdn.com
az725175.vo.msecnd.net
browser.pipe.aria.microsoft.com
c.bing.com
c.s-microsoft.com
c1.microsoft.com
dgps.support.microsoft.com
img-prod-cms-rt-microsoft-com.akamaized.net
login.live.com
login.microsoftonline.com
mem.gfx.ms
statics-marketingsites-neu-ms-com.akamaized.net
support.content.office.net
support.microsoft.com
support.office.com
web.vortex.data.microsoft.com
www.microsoft.com
browser.pipe.aria.microsoft.com
dgps.support.microsoft.com
104.74.103.47
152.199.19.160
2.16.186.27
2620:1ec:c11::200
2a01:4a0:1338:28::c38a:ff18
2a02:26f0:10:28b::37
2a02:26f0:10:28c::356e
2a02:26f0:10c:384::356e
40.126.1.142
40.77.226.250
40.90.22.184
52.114.133.60
52.142.114.2
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