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Submission: On June 17 via manual from US — Scanned from DE
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WebinarUnlocking growth outside the US - 24 July Join us Products PROFITWELL METRICS Free Real-time subscription analytics, 100% free PRICE INTELLIGENTLY Pricing strategies to accelerate your subscriptions growth RETAIN Radically reduce churn, automatically BILLING The only complete merchant of record solution purpose-built for SaaS businesses BILLING The only complete merchant of record solution purpose-built for SaaS businesses Explore all features CHECKOUT High performance, localized checkout for SaaS SUBSCRIPTIONS Flexible, multi-product subscriptions PAYMENTS All-in-one payment tools TAX & COMPLIANCE Eliminate sales tax headaches with full, automatic global tax compliance INVOICING Recurring, automated B2B billing FRAUD PROTECTION Reduce your risk with fraud prevention & protection Integrations Quickstart guide Dev docs Billing sandbox Solutions Use cases LAUNCH YOUR SAAS BUSINESS SELL YOUR SAAS GLOBALLY INTRODUCE PRODUCT-LED GROWTH UNIFY YOUR REVENUE DATA PREPARE FOR FUNDING, IPO OR EXIT PADDLE FOR GAMES PARTNER WITH PADDLE Let's work together to help more founders scale faster AI LAUNCHPAD Unlock the full potential of your AI business in 6 weeks IN-APP PURCHASECOMING SOON Join the waiting list VIDYO.AI $100K in new revenue in the first 30 days KALEIDO Launching and scaling across 181 countries All customer stories Pricing Developers DEV DOCS Get started with Paddle Billing CHANGELOG Stay updated on everything we ship DEVELOPER SANDBOX Start exploring API REFERENCE Setup and maintain your data SECURITY PORTAL Data privacy, transparency, and access PLATFORM STATUS See if everything is running as it should be Quick start guides CREATE YOUR FIRST PRODUCT ISSUE AN INVOICE CONNECT A CHECKOUT NewPaddle Billing Our new set of developer-friendly subscription billing APIs with feature enhancements and functionality improvements focused on helping you accelerate your growth and streamline your operations. Billing quickstart guide Developer docs Billing sandbox Resources BLOG The latest SaaS insights, opinions and news CUSTOMER STORIES Learn how software businesses grow faster with Paddle PADDLE STUDIOS Inspiring original SaaS content WEBINARS Live and on-demand EXPLORE PADDLE Learn more about our products and services TAX AGONY INDEX Discover the most painful tax jurisdictions RESOURCE HUB Access to guides, reports, and best practices SELLING SAAS GLOBALLY HANDBOOK A SaaS leader's practical guide to global expansion PRICING STRATEGY HANDBOOK Use pricing to unlock your business' growth Careers at Paddle Support HELP CENTER Find answers to your questions about Paddle ACCOUNT VERIFICATION Here's what we need before you can start selling with Paddle PAYMENT SUPPORT Find answers to your questions about buying products and services from Paddle WHY HAS PADDLE CHARGED ME? CANCEL A SUBSCRIPTION REQUEST A REFUND Billing FAQs * Login * Paddle Billing * ProfitWell Metrics Get started ProductsBillingProfitWell MetricsPrice IntelligentlyRetain Use casesLaunch your SaaSIntroduce PLGSell SaaS globallyReconcile reportingBe investment readyPaddle for games PricingPaddle StudiosResourcesCustomer storiesCareersHelp centerDeveloper docsWhy has Paddle charged me? * Login * Paddle Billing * ProfitWell Metrics Get started Get startedLoginPaddle BillingProfitWell Metrics Frequently asked questions I HAVE A CHARGE FROM PADDLE, WHAT'S THAT ALL ABOUT? WHAT IS PADDLE? Paddle is a merchant of record that acts to provide a payment infrastructure to thousands of software companies around the world. When you buy a product or a subscription developed by one of the software companies that we provide these services for, Paddle is the one you are purchasing from and who is responsible for charging you for the product you've bought. WHY DO I HAVE A CHARGE FROM PADDLE.NET? If you're seeing a charge from Paddle on your bank or credit card statement, it is likely you have purchased or subscribed to a product supplied by one of the thousands of software companies in our network. If you're unsure which product or service that charge relates to, visit paddle.net where we can help you find the details of your transaction. WHAT HAS PADDLE CHARGED ME FOR? To find out what you have been charged for by Paddle, visit our support chat on paddle.net, where you can look up your transaction details. You can also take other actions, like cancel a subscription or request a refund. HOW DO I CANCEL A SUBSCRIPTION PADDLE IS CHARGING ME FOR? If you'd like to cancel a subscription billed by Paddle, visit our support chat on paddle.net. You'll be asked for your email or transaction details to locate the subscription. You can also look for the link to paddle.net in an email you have received from Paddle, which will automatically share your subscription order details with our virtual assistant. HOW DO I REQUEST A REFUND FROM PADDLE? If you're eligible for a refund, you can request it through our virtual assistant on paddle.net. Paddle's refund policy is detailed in our buyer terms under "consumer right to cancel", available here. In some instances, we will be under instruction to follow the refund policies of the particular product or service supplier the transaction relates to. Visit their website for details. WHY DO SOFTWARE COMPANIES SELL THROUGH PADDLE? By handling transactions for the software companies we work with, Paddle takes care of a lot of complicated back-office work, like global banking, managing foreign exchange, and filing sales taxes internationally. This frees up the company's time and resources to focus on other things, like improving its products. PADDLE HANDLES PAYMENTS, BILLING, AND TAXES FOR 4,000+ SOFTWARE COMPANIES AROUND THE GLOBE Why has Paddle charged me?Merchant of record explained All services operational Platform status ProductsBillingProfitWell MetricsPrice IntelligentlyRetain ResourcesResource hubBlogPaddle StudiosWebinarsCustomer storiesA-Z of SaaS metrics SupportHelp centerDeveloper docsDeveloper sandboxSOC 2 complianceGDPR compliance CompanyAbout usCareersWe're hiringPressPartnershipsProcurement CompareCompare providersStripeFastSpringChargebeeAvalara Paddle.com Market Ltd. © 2012—2024 Cookie preferencesTerms of usePrivacySecurity × NOTICE We and selected third parties use cookies or similar technologies for technical purposes and, with your consent, for other purposes as specified in the cookie policy. Use the “Accept” button or close this notice to consent. Press again to continue 0/1 Learn more and customize Accept