www.e-tshwane.co.za
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Submitted URL: https://www.e-tshwane.co.za/eTshwane/home
Effective URL: https://www.e-tshwane.co.za/eTshwane/
Submission: On November 16 via api from ZA — Scanned from DE
Effective URL: https://www.e-tshwane.co.za/eTshwane/
Submission: On November 16 via api from ZA — Scanned from DE
Form analysis
4 forms found in the DOMName: j_idt39 — POST /eTshwane/
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<li id="j_idt39:j_idt41" role="menuitem"><a href="/eTshwane/" onclick="PF('widget_j_idt39_j_idt40').toggleSubMenu(this)"> Home</a></li>
<li id="j_idt39:j_idt42" role="menuitem"><a href="/eTshwane/what-are-the-services" onclick="PF('widget_j_idt39_j_idt40').toggleSubMenu(this)"> Services</a></li>
<li id="j_idt39:j_idt43" role="menuitem"><a href="/eTshwane/service-benefits" onclick="PF('widget_j_idt39_j_idt40').toggleSubMenu(this)"> Benefits</a></li>
<li id="j_idt39:j_idt44" role="menuitem"><a href="/eTshwane/service-security" onclick="PF('widget_j_idt39_j_idt40').toggleSubMenu(this)"> Security</a></li>
<li id="j_idt39:j_idt45" role="menuitem"><a href="/eTshwane/payment-services" onclick="PF('widget_j_idt39_j_idt40').toggleSubMenu(this)"> Payment</a></li>
<li id="j_idt39:j_idt46" role="menuitem"><a href="/eTshwane/pages/content/investorPortal.xhtml" onclick="PF('widget_j_idt39_j_idt40').toggleSubMenu(this)"> Investor Portal</a></li>
<li id="j_idt39:j_idt47" role="menuitem"><a href="/eTshwane/pages/content/ems.xhtml" onclick="PF('widget_j_idt39_j_idt40').toggleSubMenu(this)"> EMS</a></li>
<li id="j_idt39:j_idt48" role="menuitem"><a href="/eTshwane/land-development" onclick="PF('widget_j_idt39_j_idt40').toggleSubMenu(this)"> Land Development</a></li>
<li id="j_idt39:j_idt49" role="menuitem"><a href="/eTshwane/lodge-a-complaint" onclick="PF('widget_j_idt39_j_idt40').toggleSubMenu(this)"> Lodge a Complaint</a></li>
<li id="j_idt39:j_idt50" role="menuitem"><a href="/eTshwane/help-faqs" onclick="PF('widget_j_idt39_j_idt40').toggleSubMenu(this)"> Help / FAQs</a></li>
<li id="j_idt39:j_idt51" role="menuitem"><a href="/eTshwane/useful-forms" onclick="PF('widget_j_idt39_j_idt40').toggleSubMenu(this)"> Forms</a></li>
<li id="j_idt39:j_idt52" role="menuitem"><a href="/eTshwane/contact-us" onclick="PF('widget_j_idt39_j_idt40').toggleSubMenu(this)"> Contact Us</a></li>
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Name: j_idt56:j_idt57:j_idt58 — POST /eTshwane/
<form id="j_idt56:j_idt57:j_idt58" name="j_idt56:j_idt57:j_idt58" method="post" action="/eTshwane/" enctype="application/x-www-form-urlencoded">
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type="submit" role="button" aria-disabled="false"><span class="ui-button-text ui-c">Login</span></button></div>
<div class="MarTop5" style="">
<a id="j_idt56:j_idt57:j_idt58:j_idt71:j_idt72:j_idt73" href="#" class="ui-commandlink ui-widget headerLoginTxtButtons" onclick=";PrimeFaces.ab({s:"j_idt56:j_idt57:j_idt58:j_idt71:j_idt72:j_idt73",oner:function(xhr,status,error){;},onco:function(xhr,status,args){;}});return false;">Forgot Username</a><a id="j_idt56:j_idt57:j_idt58:j_idt71:j_idt74:j_idt73" href="#" class="ui-commandlink ui-widget headerLoginTxtButtons" onclick=";PrimeFaces.ab({s:"j_idt56:j_idt57:j_idt58:j_idt71:j_idt74:j_idt73",oner:function(xhr,status,error){;},onco:function(xhr,status,args){;}});return false;">Forgot Password</a>
</div>
<div class="bottom text-center MarTop5" style="">New here? <a href="/eTshwane/register" class="ui-link ui-widget bold">Register</a></div>
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Name: j_idt268:j_idt269:j_idt281:j_idt282:j_idt284 — POST /eTshwane/
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<div id="j_idt268:j_idt269:j_idt281:j_idt282:j_idt284:j_idt285" class="ui-menu ui-menubar ui-widget ui-widget-content ui-corner-all ui-helper-clearfix list-links" role="menubar">
<div tabindex="0" class="ui-helper-hidden-accessible"></div>
<ul class="ui-menu-list ui-helper-reset">
<li class="ui-menuitem ui-widget ui-corner-all" role="menuitem">
<a tabindex="-1" class="ui-menuitem-link ui-corner-all" href="/eTshwane/debit-pull"><span class="ui-menuitem-icon ui-icon fa fa-chevron-right fa-2"></span><span class="ui-menuitem-text">All banks using Instructed Debit Pull, click here for more info.</span></a>
</li>
<li class="ui-menuitem ui-widget ui-corner-all" role="menuitem">
<a tabindex="-1" class="ui-menuitem-link ui-corner-all" href="/eTshwane/absa-credit-push"><span class="ui-menuitem-icon ui-icon fa fa-chevron-right fa-2"></span><span class="ui-menuitem-text">Absa Bank clients click here for more info.</span></a>
</li>
<li class="ui-menuitem ui-widget ui-corner-all" role="menuitem">
<a tabindex="-1" class="ui-menuitem-link ui-corner-all" href="/eTshwane/standardbank-thin-bill"><span class="ui-menuitem-icon ui-icon fa fa-chevron-right fa-2"></span><span class="ui-menuitem-text">Standard Bank clients click here for more info.</span></a>
</li>
<li class="ui-menuitem ui-widget ui-corner-all" role="menuitem">
<a tabindex="-1" class="ui-menuitem-link ui-corner-all" href="/eTshwane/visa-checkout"><span class="ui-menuitem-icon ui-icon fa fa-chevron-right fa-2"></span><span class="ui-menuitem-text">Visa SRC click here for more info.</span></a></li>
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Name: j_idt581:j_idt582 — POST /eTshwane/
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<input type="hidden" name="j_idt581:j_idt582" value="j_idt581:j_idt582">
<div class="col-xs-12 col-sm-12 col-md-3 col-lg- false">
<div class="box-header">
<h3>Quick Links</h3>
</div>
<ul class="footer-links">
<li>
<a target="_blank" class="ui-menuitem-link ui-corner-all" href="https://www.e-tshwane.co.za/eTshwane">
<span>
<i class="fa fa-chevron-right fa-2"></i> <label id="j_idt581:j_idt582:j_idt583:j_idt585:j_idt586:j_idt587:j_idt589:j_idt590" class="ui-outputlabel ui-widget " style="">e-Tshwane Home</label>
</span>
</a>
<a target="_blank" class="ui-menuitem-link ui-corner-all" href="http://www.tshwane.gov.za">
<span>
<i class="fa fa-chevron-right fa-2"></i> <label id="j_idt581:j_idt582:j_idt583:j_idt585:j_idt586:j_idt592:j_idt589:j_idt590" class="ui-outputlabel ui-widget " style="">Tshwane Municipal Home</label>
</span>
</a>
<a target="_blank" class="ui-menuitem-link ui-corner-all" href="https://wayleave.tshwane.gov.za">
<span>
<i class="fa fa-chevron-right fa-2"></i> <label id="j_idt581:j_idt582:j_idt583:j_idt585:j_idt586:j_idt593:j_idt589:j_idt590" class="ui-outputlabel ui-widget " style="">Application for Wayleave</label>
</span>
</a>
</li>
</ul>
</div>
<div class="col-xs-12 col-sm-12 col-md-3 col-lg- false">
<div class="box-header">
<h3>Account</h3>
</div>
<div id="j_idt581:j_idt582:j_idt598:j_idt600" class="ui-menu ui-menubar ui-widget ui-widget-content ui-corner-all ui-helper-clearfix footer-links" role="menubar">
<div tabindex="0" class="ui-helper-hidden-accessible"></div>
<ul class="ui-menu-list ui-helper-reset">
<li class="ui-menuitem ui-widget ui-corner-all" role="menuitem">
<a tabindex="-1" class="ui-menuitem-link ui-corner-all" href="/eTshwane/login"><span class="ui-menuitem-icon ui-icon fa fa-chevron-right fa-2"></span><span class="ui-menuitem-text">Account Login</span></a></li>
<li class="ui-menuitem ui-widget ui-corner-all" role="menuitem">
<a tabindex="-1" class="ui-menuitem-link ui-corner-all" href="/eTshwane/register"><span class="ui-menuitem-icon ui-icon fa fa-chevron-right fa-2"></span><span class="ui-menuitem-text"><label id="j_idt581:j_idt582:j_idt598:j_idt607" class="ui-outputlabel ui-widget">Register New Account</label></span></a>
</li>
<li class="ui-menuitem ui-widget ui-corner-all" role="menuitem">
<a tabindex="-1" class="ui-menuitem-link ui-corner-all" href="/eTshwane/help-faqs"><span class="ui-menuitem-icon ui-icon fa fa-chevron-right fa-2"></span><span class="ui-menuitem-text">Help Topics and FAQs</span></a></li>
<li class="ui-menuitem ui-widget ui-corner-all" role="menuitem">
<a tabindex="-1" class="ui-menuitem-link ui-corner-all" href="/eTshwane/lodge-a-complaint"><span class="ui-menuitem-icon ui-icon fa fa-chevron-right fa-2"></span><span class="ui-menuitem-text">Lodge a Complaint</span></a></li>
</ul>
</div>
</div>
<div class="col-xs-12 col-sm-12 col-md-3 col-lg- false">
<div class="box-header">
<h3>Services</h3>
</div>
<div id="j_idt581:j_idt582:j_idt618:j_idt620" class="ui-menu ui-menubar ui-widget ui-widget-content ui-corner-all ui-helper-clearfix footer-links" role="menubar">
<div tabindex="0" class="ui-helper-hidden-accessible"></div>
<ul class="ui-menu-list ui-helper-reset">
<li class="ui-menuitem ui-widget ui-corner-all" role="menuitem">
<a tabindex="-1" class="ui-menuitem-link ui-corner-all" href="/eTshwane/what-are-the-services"><span class="ui-menuitem-icon ui-icon fa fa-chevron-right fa-2"></span><span class="ui-menuitem-text">About e-Tshwane</span></a></li>
<li class="ui-menuitem ui-widget ui-corner-all" role="menuitem">
<a tabindex="-1" class="ui-menuitem-link ui-corner-all" href="/eTshwane/payment-services"><span class="ui-menuitem-icon ui-icon fa fa-chevron-right fa-2"></span><span class="ui-menuitem-text">Payment Services</span></a></li>
<li class="ui-menuitem ui-widget ui-corner-all" role="menuitem">
<a tabindex="-1" class="ui-menuitem-link ui-corner-all" href="/eTshwane/service-security"><span class="ui-menuitem-icon ui-icon fa fa-chevron-right fa-2"></span><span class="ui-menuitem-text"><label id="j_idt581:j_idt582:j_idt618:j_idt632" class="ui-outputlabel ui-widget">Services Security</label></span></a>
</li>
<li class="ui-menuitem ui-widget ui-corner-all" role="menuitem">
<a tabindex="-1" class="ui-menuitem-link ui-corner-all" href="/eTshwane/service-benefits"><span class="ui-menuitem-icon ui-icon fa fa-chevron-right fa-2"></span><span class="ui-menuitem-text">Benefits of e-Tshwane</span></a></li>
<li class="ui-menuitem ui-widget ui-corner-all" role="menuitem">
<a tabindex="-1" class="ui-menuitem-link ui-corner-all" href="/eTshwane/terms-and-conditions-only"><span class="ui-menuitem-icon ui-icon fa fa-chevron-right fa-2"></span><span class="ui-menuitem-text"><label id="j_idt581:j_idt582:j_idt618:j_idt639" class="ui-outputlabel ui-widget">Terms and Conditions</label></span></a>
</li>
</ul>
</div>
</div>
<div class="col-xs-12 col-sm-12 col-md-3 col-lg- false">
<div class="box-header">
<h3>Contact</h3>
</div>
<p>Website related queries (8am-5pm, Mo-Fri):</p>
<div class="input-group margin-bottom-sm">
<div class="input-group-addon">
<i class="fa fa-phone fa-fw"></i>
</div>
<div class="btn btn-block btn-default btn-default-custom">086 144 4779 </div>
</div>
<div class="input-group margin-bottom-sm">
<div class="input-group-addon">
<i class="fa fa-envelope-o fa-fw"></i>
</div><a href="mailto:support@e-tshwane.co.za" class="btn btn-block btn-default btn-default-custom">e-Tshwane Website Support</a>
</div>
<p>Other queries contact us on:</p>
<div class="input-group margin-bottom-sm">
<div class="input-group-addon">
<i class="fa fa-phone fa-fw"></i>
</div>
<div class="btn btn-block btn-default btn-default-custom">012 358 9999 </div>
</div>
<div class="input-group margin-bottom-sm">
<div class="input-group-addon">
<i class="fa fa-envelope-o fa-fw"></i>
</div><a href="mailto:Customercare@tshwane.gov.za" class="btn btn-block btn-default btn-default-custom">Customer Care</a>
</div>
</div><input type="hidden" name="javax.faces.ViewState" id="javax.faces.ViewState" value="4902869830235918792:-1611949949834027507" autocomplete="off">
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Text Content
Toggle navigation * Home * Services * Benefits * Security * Payment * Investor Portal * EMS * Land Development * Lodge a Complaint * Help / FAQs * Forms * Contact Us * Register * Login * Login Forgot UsernameForgot Password New here? Register Latest Announcements Please be advised that the Visa SRC payment feature is currently not available. We apologise for the inconvenience, kindly make use of the Mastercard/Visa payment option. Please be advised that the Visa SRC payment feature is currently not available. We apologise for the inconvenience, kindly make use of the Mastercard/Visa payment option. * It's Time! Fast & Convenient! We're open 24 hours, 7 days a week, 365 days a year. * Disconnected for non payment? Service restored in 4 hours Pay via e-Tshwane and we will restore your service in 4 hours. More info * e-Tshwane Enhanced service and peace of mind. Guaranteed statement delivery, electronically reconciled payment, history of bills, payments and enhanced services. * e-Tshwane Invest The new Investor Portal. Our new Investor Portal will put you as an investor in touch with the correct people to fast track your project or assist with enquiries. * Emergency Services Portal Apply for certificates and ER services. For General Enquiries please contact us on 012 358 2255. Customer Interaction and Touchpoints Survey Your opinion is important to us. Please assist us by taking this quick survey. Start Survey Payment Benefits It is the best and safest way of making a payment to the City. You receive immediate confirmation of payment and your account is updated. No more delayed or lost payments. What is e-Tshwane? e-Tshwane is designed to make it faster and easier to interact with the City. It is part of our Smart City strategy to improve customer service by making all services and interactions available electronically. What our clients say about us... I just registered today and had a couple of questions as to how the system works. I spoke a Nonhlanhla Sekhethela who was extremely helpful, patient and thorough. This was such a pleasant experience. I even know enough now to help my colleagues register! Thanks Nonhlanhla, you are a real asset! - Mr H Botha To Kabelo Mahlabehwane - Support Agent Thank you for the wonderful service on Friday evening. I was most surprised when you called to resolve my account login issue. Even more surprised when you e-mailed to warn that the site will be down for maintenance. That is being pro-active and is stellar service. Well done and keep up the good work!!! Yours Sincerely Shailendra Harri - Shailendra Keep on igniting excellence, this e-Tshwane service is the best ever. - Mr PL Tjiane After I had a complaint about the change of address on my statement, I am so happy that e-Tshwane manage to help me within an hour. I like to thank you for your fast response and the service, with regards to my complaint. This show that e-Tshwane will limit and reduce long ques from Tshwane offices. Keep up the good work. If it wasn't your e-Tshwane service, I would have spent hours in your office looking for the right person to help me just for a simple thing. e-Tshwane is simple and easy to use.. KEEP UP THE GOOD WORK..!!! - Mr M.S Mtsweni Wonderful to do it online. Especially capturing the meter readings!! Great step in the right direction. Thank you for this - Mrs CJ Snyman What an experience and pleasure to have been helped by Kefiloe!! U helped me with kindness and warmth and gives Tshwane a very good static.content.testimonials.name. Thank u very much!!!! - Tubby van Wyk I have not been receiving my account statements regularly. This new site is great. I should be able to keep up with all the necessary information. Well Done and keep it up - Mr F Amod Ayanda Duma provided excellent service helping me set up the online accounts. She was very polite, knowledgeable and helpful. - Mr Kaufman Good customer service - Mr GS Mathebula Congratulations on work well done with this portal. It will make our work easier with the viewing of account and the submission of meter readings. Thanks and well done. - Mr L Mokone I am so grateful that there is now an electronic interface between me as client and the service provider (Tshwane Municipality. Especially in light of submitting meter readings!! - Mr S Coetzee Thank you for implementing e-Tshwane! Very happy with how it all works, easy to navigate and much more convenient! Good job! - Miss A Van Reenen What a pleasure to have this e-Tshwane! Well done! - Mr R Ackermann Thank You for the meter readings, Thank you for listening to my suggestion. - Mr H du Plooy Just want to say, I think this function is a fabulous thing. It works perfectly, no long queues anymore. Thank you for making it better for everyone. JJ and R Moore - Mr JJ Moore I would like to compliment you on the rendering of the monthly account. Seeing the detail of what was used is great. Thank you for this service. - Mrs MD Kruger I love e-Tshwane. Brilliant brilliant brilliant!!!!!!!!!!! I can manage my electricity and water usage much more efficiently. Thanks to you all. - Mrs F Holtzhausen Good day I would like to give my compliments to this service. I have logged a call, and I have phoned in on this service, and both times I got a great service from the people assisting me. I would like to thank them. Great job guys. thank you. - Mrs C viljoen I love e-Tshwane. Brilliant brilliant brilliant!!!!!!!!!!! I can manage my electricity and water usage much more efficiently. Thanks to you all. - Mrs F Holtzhausen I called your eTshwane call Center and MOSES was so helpful I cannot do anything else but to compliment him ! Thank you so much - Unknown I just spoke to a lady at the call Center. The call was answered very quickly and I was assisted very professionally. She was very helpful and deserves a compliment. - Ms A Viljoen Many thanks for your assistance and excellent service, best regards Mike - Mike Alborough e-Tshwane is absolutely brilliant. Well done on a really user friendly application that makes life just that much easier in this great City of ours. Kind Regards Timothy Whitcomb - Timothy Whitcomb I would like to express my gratitude for the service that was rendered regarding my query. - Hylton Damons The new eTshwane service is really impressive, well done! - Koos Thank you guys so much for make this process online, it is so convenient for us who have to work all day and never have time to come to you. BIG UP. Paton J Dennison - Mr PJ Dennison This serves to say thanks for a fantastic service I received from, one of your consultants, Ms. Ayanda Duma. I suggest that she be given a raise. Sincerely Brian Makeketa - Mr B Makeketa Thanks a lot to your Customer Service personnel. I made two inquiries on the 31 December to link my accounts. This was done immediately. Thanks for a very efficient service. Albertus Wilson - Mr A Wilson Good morning, A huge compliment to Ms Nonhlanhla for assisting with verifying an account on e-Tshwane in a most professional, friendly and helpful manner. She does the name of service delivery proud and deserves to be complimented. Regards! Albert Cruywagen - Mr A A Cruywagen Well done. I love that I can view my accounts online! Excellent job. Tshwane are doing good work. - Karen Goument THANK YOU for the efficient service! - Joanita I logged a query on Monday evening regarding a payment I was unsure about. The query was promptly routed to the correct place and replied to before 10:00 am the next morning. On top of this, I had a problem linking one of my accounts and that was responded to before 9:00 AM. Thank you for the great service! I have 2 names to mention: Lauricia Merrington and Charles Le Roux (The customer care person that responded did not have a profile with a name - Mr GP Steyn thank you so much for your assistance! I'm really impressed with the great response time! regards - Ansa du Plessis Your e-Tshwane system is working well... Thanks! Hans - Hans Kruger An outstanding service thanks you guys you made my day!!!!! Tsediso my man you were so helpful I am smiling cheek to cheek - 10/10 for the wonderful service received. - R Waida WOW I'm impressed Thanks so much for sorting out my query this quick really appreciate it - Unknown Dear Tshwane. Well done with this system. Everything here right in front of me and environmentally friendly. Regards Johan - Mr JH van Heerden Thank you for this wonderful system, this is the best system ever, the fact that I wonât have to stand in any que, itâs a total bliss - Ms m maluleka Wow!!! Thanks so much for this service!! This is excellent! - Henriette van Niekerk Dear Tshwane Municipality After years of frustratingly erratic supply of monthly bills, I would like to congratulate you for making it SUPER-EASY to load and access the accounts for my properties in Pretoria. It's the quickest and easiest thing I've ever had to do related to my property rates and taxes bill. Well done guys! Miles - Mr M Janse van Rensburg Wow City of Tshwane ,this is exciting to be honest, you are moving with technology. This is a seamless service for your customers. I donât think you will never see me in your offices. Bravo City of Tshwane. - Mrs RS seabelo Well done with this new electronic initiative, Tshwane! So much easier and efficient!! Great step forward!! - Dr W Smit Fantastic service - Well Done - Mr SAP Kroukamp Congratulations, I like e-Tshwane! - Mrs H Gryffenberg Dear Sir/Madam, e-Tshwane is a great service and very usable. It's great that I can view all my statements in one central place, and reliably receive my accounts. Well done! Kind regards Francois - Mr FP Schellink Thank you for the fast and effective service!! - Mrs RH Hooman Wow, thank you for the prompt response... Keep up the good work. - Brian Bownass I have just spoken to Kabelo. What a wonderful, helpful man he is. It is such a pleasure talking to someone that really does care. Thumbs up to you Kabelo - Mr SI Blackadder Thank you for the e-service, this will make our lives easy. Thank you - Ms W Mangotlo wow that is the best my city of Tshwane has done. well done city council. please do respond when we send complaint through the website as register member. well do guys. The Mayer need Award. - Mr D.D Snaman This system, is a step in the right direction. Well done guys. - Mr M Van Wyk Thank you for the wonderful service - I logged a call for my Prepaid Meter which wouldnât take the token number. I received direct information as to who to contact and how the process would be handled. Received calls to inform me that the electrician was at the site. Every time I call, I receive great service from anyone that answers the phone and for that I would really like to say thank you so much for your commitment to your work and great service. Iâm proud to be serviced by City of Tshwane Municipality. - Ms M Sumbana I am pleased to commend KABELO, for his excellent Service helping me to set-up my Municipal Accounts on e-Tshwane - Mr D GUNN I appreciate your prompt response. This is excellent service. Keep up the good work. - Brown AI Well done City of Tshwane coming up with this idea and for a very user friendly system. Maintain the system and may it remain functional / on-line most of the time!! - Mr LL SITHOLE This is a great service. The registration process is easy and quick, also very simple. I'm very pleased with it. - Ms MNA Madaka well done Tshwane, I love this site. - Mrs A.N Mzalisi One place to receive & pay your accounts Everyone can securely pay their bills from the e-Tshwane service. Choose from a wide variety of secure payments - instructed debit, credit/debit card, Standard Bank MyBills, ABSA integrated EFT, etc. How to Pay * All banks using Instructed Debit Pull, click here for more info. * Absa Bank clients click here for more info. * Standard Bank clients click here for more info. * Visa SRC click here for more info. QUICK LINKS * e-Tshwane Home Tshwane Municipal Home Application for Wayleave ACCOUNT * Account Login * Register New Account * Help Topics and FAQs * Lodge a Complaint SERVICES * About e-Tshwane * Payment Services * Services Security * Benefits of e-Tshwane * Terms and Conditions CONTACT Website related queries (8am-5pm, Mo-Fri): 086 144 4779 e-Tshwane Website Support Other queries contact us on: 012 358 9999 Customer Care Brought to you by Survey You have already completed this survey before.