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 * kids
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KIDS

All Kids SaleGirls' SaleBoys' SaleKids' SwimwearSun Hats & SunglassesSun
Protection SuitsSwim AidsHoliday ShopNew InAll GirlswearAccessoriesCoats &
JacketsDressesDungareesHoodies & SweatshirtsJumpsuits & All In
OnesKnitwearPyjamas & SlippersSkirts & ShortsSwimwearTops & T-ShirtsTrousers &
LeggingsWaterproofsNew InAll BoyswearAccessoriesCoats & JacketsDungareesHoodies
& SweatshirtsKnitwearPyjamas & SlippersShortsSwimwearTops & T-ShirtsTrousers &
JoggersWaterproofs2-3 Years3-4 Years4-5 Years5-6 Years6-7 YearsAll
FootwearShoesBoots & WelliesStart-Rite ShoesBagsHats, Gloves & ScarvesSocks,
Tights & UnderwearHair AccessorieseGift CardsPersonalised GiftsToddler
GiftsPre-School Kids' GiftsBaby & Children's Size GuideKids' Outerwear GuideWool
Care GuideChildren's Shoe Size GuideStart-Rite Shoes GuideWellie Care
GuideBuoyancy Aid Guide

BABY

All Baby SaleBaby Girls' SaleBaby Boys' SaleNew InAll BabyBaby BodysuitsBaby
Cardigans & JumpersBaby DressesBaby Dungarees & All-in-onesBaby Jackets &
CoatsBaby Leggings & TrousersBaby SleepsuitsBaby Sets & OutfitsBaby ShortsBaby
Tops & T-Shirts0-3 Months3-6 Months6-9 Months9-12 Months12-18 Months18-24
MonthsBaby Booties, Slippers & ShoesStart-Rite ShoesBaby AccessoriesBaby
HatsBaby Socks & TightsBaby & Toddler Sleeping BagsBaby SwimwearHoliday ShopSun
Hats & SunglassesSun Protection SuitseGift CardsPersonalised GiftsNew Baby
GiftsToddler GiftsBaby & Children's Size GuideWool Care GuideStart-Rite Shoes
Guide

MATERNITY

All Maternity SaleNew InAll MaternityMaternity ActivewearMaternity Coats &
JacketsMaternity DenimMaternity DressesMaternity DungareesMaternity Jumpers &
KnitsMaternity LeggingsMaternity SkirtsMaternity SwimwearMaternity TopsMaternity
Trousers & ShortsMaternity Nightwear & PyjamasMaternity BrasMaternity
SupportMaternity TightsMaternity UnderwearNursing BrasNursing DressesNursing
TopsChanging BagsHospital BagPregnancy PillowsHospital Bag ChecklisteGift
CardsPersonalised GiftsMum-To-Be GiftsMaternity Bra GuideMaternity Denim
GuideMaternity Size GuideMaternity Personal Shopping

MULTIBUYS

Baby MultibuysKids' MultibuysMaternity MultibuysProduct MultibuysBuy 2
Sleepsuits Save £5Buy 2 Knitted Leggings Save £5Buy 2 Sleeping Bags Save £103
for 2 Mix & Match3 for 2 Outerwear & Knitted Accessories3 for 2 Kids' TightsBuy
2 Canvas Shoes Save £5Buy 2 Sun Hats Save £5Buy 2 Pairs of Slipper Socks Save
£5Buy 2 Pairs of Wellie Socks for £12Buy 2 Pairs of Trousers Save £5Buy 2 Pairs
of Leggings Save £5Buy 2 Pairs of Tights Save £5Buy 2 Nursing Tops Save £5Buy 2
Pairs of Jeans Save £10Buy 2 Shoulder Opening Tops Save £102 for 1 Maternity
BrasBuy 2 Comforters, Save £5Buy 2 Sleeping Bags Save £10Buy 2 Sleeved Bibs for
£20Buy 2 Hooded Towels for £30Buy 2 Gift Boxes Save £2.50Buy 2 Enormous Storage
Bags for £12

TOYS

Toys SaleNew InAll ToysBaby & Pre-school ToysBath ToysBuggy & Pram
ToysEducational ToysImaginative PlayKitchens & Play FoodMusical InstrumentsPlay
Figures & SetsPlay Mats & GymsWalking & Learning ToysWooden ToysAll Soft
ToysComfortersDolls & AccessoriesPlush ToysRattles & TeethersArts & CraftsGames
& PuzzlesOutdoor ToysScooters & BikesAll BooksActivity BooksFabric Books0 - 18
Months2 - 3 Years3 - 5 YearsPeter RabbitElmerHungry CaterpillarJellycat

GIFTS

All GiftseGift CardsBaby OutfitsGift SetsPersonalised GiftsGower Cottage
BrowniesKeepsakesGift BoxesGreetings CardsBorn in 2023Christening GiftsFirst
Birthday GiftsMum-To-Be GiftsNew Baby GiftsToddler GiftsPre-School Kids'
GiftsGifts under £15Gifts £15 - £25Gifts £25 - £50Gifts £50 - £75Gifts £75 +

CHRISTMAS

All Christmas GiftsPersonalised GiftsBaby's First ChristmasGifts for KidsGifts
for HerStocking FillersChristmas BooksGift BoxeseGift CardsGift SetsChristmas
ToysWooden ToysThe Big GiftSoft Toys0 - 18 Months2 - 3 Years3 - 5 YearsAll
Christmas ClothingJumpers & KnitwearPyjamas & NightwearKids' PartywearMaternity
OccasionwearMatching Family ChristmasChristmas AccessoriesChristmas
DecorationsChristmas EveAdvent CalendarsChristmas Stockings & SacksPeter
RabbitBorn in 2024JellycatReindeerPenguinPeppa PigThe GruffaloGifts under
£15Gifts £15 - £25Gifts £25 - £50Gifts £50 - £75Gifts £75 +

HOME & SLEEP

Home & Sleep SaleBouncers & Baby ChairsChairs & PlaytablesNursery FurnitureRoom
DecorationStorageWooden Letters & PlaquesBlankets & ShawlsFirst BedsNight
LightsBeddingSleeping BagsSwaddlesBaby GatesSafety AccessoriesSwimSleep Bag &
Sleep Snuggler Guide

EQUIPMENT

Equipment SaleBaths & SupportsBath ToysChanging MatsPotty TrainingTowels & Bath
RobesDental CareHealthcareMoisturisers & CreamsSoothersTeethingBaby
CarriersBuggy & Pram AccessoriesBuggy & Pram ToysChanging BagsKids'
BackpacksPacked Lunch EssentialsPicnic ShopTravel AccessoriesBibsBowls, Plates &
CutleryCupsFeedingFood Preparation & StorageHighchairsMuslin Squares

SUSTAINABILITY

Made With CareCommunityEnvironmentProductsB-Corp

CLEARANCE

All Baby ClearanceBaby Girls ClearanceBaby Boys ClearanceBaby AccessoriesBaby
DressesBaby Overalls & RompersBaby SwimwearAll Kids ClearanceGirls ClearanceBoys
ClearanceKids DressesKids FootwearKids Tops & TshirtsKids ShortsKids SwimwearAll
Maternity SaleMaternity DressesMaternity TopsHome & Equipment SaleAll Toys Sale
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TERMS & CONDITIONS

The following document outlines the terms & conditions
for the JoJo Maman Bébé website.
Terms Correct as of 12/05/2023


Your Order


ORDERS AND CONTRACT



Your order for goods is accepted and a contract is formed between JoJo Maman
Bébé and you when we despatch the goods you have ordered and not before. A
contract is not formed at the point in time that payment has been taken from you
by JoJo Maman Bébé, nor at the point in time that you receive an email from JoJo
Maman Bébé acknowledging receipt of your order. Until the goods are dispatched
the order may not be accepted by JoJo Maman Bébé, or may be cancelled by you.
Exceptions apply to orders for personalised items and goods made to your order
which cannot be cancelled by you once you have received an email confirmation
that your order has been received, as such items and goods may already be in
production as a result of your order. For a full list of exceptions to items you
can return please see under the heading Cancelling Your Order. For security
reasons, until you have placed an order for goods, received your first statement
and a payment has been received for those goods, you will be unable to order
gift cards. For security reasons we may restrict the volumes of certain items to
be sold in any one transaction. Following formation of the contract, JoJo Maman
Bébé shall continue to own any goods ordered until it has received payment in
full from you, even though the goods may have already been delivered to you.
Purchases from JoJo Maman Bébé, including transactions on your Nextpay Card will
be charged the day the goods are dispatched.




CANCELLING YOUR ORDER



Under Consumer Regulations you have the right to cancel your order as long as
you do so no later than 14 days after the day on which you receive the goods or
service. Please be aware that your right to cancel does not apply to certain
goods that we sell, for example, items made or customised to your order, (such
as photo gifts, and personalised goods), perishable food items, audio or DVD
recordings, games, toiletries and cosmetics where the seal has been broken. You
must inform us of your wish to cancel in writing either by letter, email or by
using the cancellation form on the website or call 0333 777 4529 within a period
of 14 days beginning on the day after the day you receive your goods. You must
take reasonable care of the goods and not use them. You should return goods to
us in their original packaging, wherever possible, within 14 days of informing
us of your wish to cancel. If you return goods to us, we will not be responsible
for any loss or damage to them during transit and we recommend that you use a
recorded or secure delivery method. If goods are lost or damaged in transit, we
may charge you, or not refund to you, amounts that are attributable to the loss
or damage. See RETURNS section for details of how to return goods to us.
We cannot accept substitute or alternative items by way of returns, nor are we
able to send them back to you, so please look closely at the items you return to
us. If you return or attempt to return substitute or alternative items, you will
still be responsible for paying for the original item purchased and we reserve
the right to charge an investigation fee of no less than £35 to cover the cost
of our investigating the position. We can offset this amount due from other sums
that may be due to you for refunds. Accepting returned goods and/or crediting an
account does not constitute a waiver of our right to charge an investigation
fee. For full details of your rights under the Consumer Protection Regulations,
please contact your Citizens Advice Bureau or a Solicitor. For full details of
how to return goods can be found in the Returns and Refunds section. Additional
terms and conditions apply to cancelling orders for certain goods such as made
to order items, large items of furniture and domestic appliances. Please refer
to the terms relating to the supply of those goods. Additional delivery charges
such as DPD Precise delivery charges will not be refunded if you cancel or
return your order.

Delivery Terms


DELIVERY TO STORES



Delivery to stores is free. At times of peak trade, we may charge 25p for the
Next Day To Store service, delivery to store will remain FREE for any subsequent
days. You will be advised of the earliest delivery date at the time of order.
The next day delivery to store service applies to most orders placed before 11pm
on any day. Delivery times cannot be guaranteed. It is available in most stores,
excluding Next airport stores and is subject to stock availability and demand.
Delivery to store is not available for certain items listed below in the Store
Delivery Exceptions section. Please take one form of personal identification
e.g. driving licence or utility bill and either your credit account statement,
delivery note or letter accompanying your Directory. We will email you when your
order is ready for collection at your designated store. Parcels will be
available for collection in most stores on the stated delivery day after 12
noon. Orders delivered to stores that are not collected within 10 days of the
collection date will be returned to the warehouse and a refund processed.

Free delivery on a second order within 30 minutes of an initial order is only
offered where a delivery fee has been paid on the initial order.




COURIER DELIVERY



Free Delivery over £50. Our standard courier delivery charge to home is £4.95
per delivery for one person delivery items. The standard next day delivery
service applies to most orders placed before 11pm. All courier delivery services
are subject to stock, courier area and availability and demand. When the
standard courier service is not available, JoJo Maman Bébé will deliver by an
alternative carrier and this may take longer. Delivery of items requiring 2
person delivery is charged at £15.00. Weekend delivery for furniture, and large
homeware is available between 7.30am and 6.00pm Saturday and Sunday. Next day
delivery is not available for Sale items. In Northern Ireland, the standard next
day delivery service applies on orders placed Sunday to Friday. Orders placed on
a Saturday will be delivered on Monday.

For full courier delivery charges, see the Delivery Charges section.

Specific delivery details will be confirmed at the time you order. Delivery
times cannot be guaranteed. No delivery services are available on a bank
holiday. Over our busy periods our standard delivery services may be affected,
specific delivery details will be confirmed at the time of order.




DELIVERY CHARGES



Our standard courier delivery charge to home is £4.95 per order for one person
delivery items. Items requiring 2 person delivery are charged at £15.00 per
delivery. These additional delivery charges will not be refunded if you cancel
or return your order unless the product is faulty or does not fit the
description given. Over our busy periods our standard delivery services may be
affected, specific delivery details will be confirmed at the time of order.

Next Day Delivery is not available in the following postcodes (subject to
change)

NB If the first 4/5 characters of any of these entries match your postcode (eg.
AB12 3xx), this information relates to you. AB12 3, AB12 4, AB13 0, AB22 8, AB23
8, AB31 4, AB31 5, AB31 6, AB32 6, AB32 7, AB32 9, AB33 8, AB34 5, AB35 5, AB36
8, AB37 9, AB38 7, AB38 9, AB39 2, AB39 3, AB39 9, AB41 6, AB41 7, AB41 8, AB41
9, AB42 0, AB42 1, AB42 3, AB42 4, AB42 5, AB43 6, AB43 7, AB43 8, AB43 9, AB44
1, AB45 1, AB45 2, AB45 3, AB51 0, AB51 3, AB51 5, AB51 6, AB51 7, AB51 8, AB52
6, AB53 4, AB53 5, AB53 6, AB53 8, AB54 4, AB54 6, AB54 7, AB54 8, AB55 4, AB55
5, AB55 6, AB56 1, AB56 4, AB56 5, BA1 0, BA1 1, BA1 2, BA1 3, BA1 5, BA1 6, BA1
7, BA1 8, BA1 9, BA2 3, BA2 4, BA2 6, BA2 7, BA2 8, BD5 5, BS11 0, BS11 8, BS11
9, CA10 2, CA11 0, CA6 4, CA6 5, CA6 6, CA7 1, CA7 8, CA8 7, CB4 1, CB7 9, DD9
6, DD9 7, DG13 0, DG7 1, DG7 2, DG9 8, DG9 9, EC1A 1, EC1A 2, EC1A 4, EC1A 7,
EC1A 9, EC1M 3, EC1M 4, EC1M 5, EC1M 6, EC1M 7, EC1N 2, EC1N 6, EC1N 7, EC1N 8,
EC1P 1, EC1R 0, EC1R 1, EC1R 3, EC1R 4, EC1R 5, EC1V 0, EC1V 1, EC1V 2, EC1V 3,
EC1V 4, EC1V 7, EC1V 8, EC1V 9, EC1Y 0, EC1Y 1, EC1Y 2, EC1Y 4, EC1Y 8, EC2A 1,
EC2A 2, EC2A 3, EC2A 4, EC2M 5, EC2N 1, EC2N 2, EC2N 3, EC2N 4, EC2P 2, EC2R 5,
EC2R 6, EC2R 7, EC2R 8, EC2V 5, EC2V 6, EC2V 7, EC2V 8, EC2Y 5, EC2Y 8, EC2Y 9,
EC3A 1, EC3A 2, EC3A 3, EC3A 4, EC3A 5, EC3A 6, EC3A 7, EC3A 8, EC3M 1, EC3M 2,
EC3M 3, EC3M 4, EC3M 5, EC3M 6, EC3M 7, EC3M 8, EC3N 1, EC3N 2, EC3N 3, EC3N 4,
EC3P 3, EC3R 5, EC3R 6, EC3R 7, EC3R 8, EC3V 0, EC3V 1, EC3V 3, EC3V 4, EC3V 9,
EC4A 1, EC4A 2, EC4A 3, EC4A 4, EC4M 5, EC4M 6, EC4M 7, EC4M 8, EC4M 9, EC4N 1,
EC4N 4, EC4N 5, EC4N 6, EC4N 7, EC4N 8, EC4P 4, EC4R 0, EC4R 1, EC4R 2, EC4R 3,
EC4R 9, EC4V 2, EC4V 3, EC4V 4, EC4V 5, EC4V 6, EC4Y 0, EC4Y 1, EC4Y 7, EC4Y 8,
EC4Y 9, EH34 5, EH36 5, EH41 4, EH42 1, FK17 8, FK18 8, FK19 8, FK20 8, FK21 8,
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3, HS6 5, HS7 5, HS8 5, HS9 5, HU11 4, HU12 0, IM1 1, IM1 2, IM1 3, IM1 4, IM1
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LE19 4, NE35 9, NE66 4, NE66 5, NE67 5, NE69 7, NE70 7, NE71 6, NR19 9, NR27 7,
NR30 9, NR32 9, NR7 7, PA2 8, PA20 0, PA20 9, PA21 2, PA22 3, PA23 7, PA23 8,
PA24 8, PA25 8, PA26 8, PA27 8, PA28 6, PA29 6, PA30 8, PA31 8, PA31 9, PA32 8,
PA33 1, PA34 4, PA34 5, PA35 1, PA36 4, PA37 1, PA38 4, PA41 7, PA42 7, PA43 7,
PA44 7, PA45 7, PA46 7, PA47 7, PA48 7, PA49 7, PA60 7, PA61 7, PA62 6, PA63 6,
PA64 6, PA65 6, PA66 6, PA67 6, PA68 6, PA69 6, PA70 6, PA71 6, PA72 6, PA73 6,
PA74 6, PA75 6, PA76 6, PA77 6, PA78 6, PA80 5, PH10 6, PH10 7, PH13 9, PH15 2,
PH16 5, PH17 2, PH18 5, PH19 1, PH20 1, PH21 1, PH22 1, PH23 3, PH24 3, PH25 3,
PH26 3, PH30 4, PH31 4, PH32 4, PH33 6, PH33 7, PH34 4, PH35 4, PH36 4, PH37 4,
PH38 4, PH39 4, PH40 4, PH41 2, PH41 4, PH42 4, PH43 4, PH44 4, PH49 4, PH50 4,
PH8 0, PH9 0, PL1 1, PL1 2, PL1 3, PL1 9, PL11 2, PL12 9, PL13 9, PL14 6, PL14
9, PL15 0, PL17 0, PL17 7, PL19 0, PL19 1, PL19 9, PL2 2, PL2 9, PL25 9, PL27 9,
PL31 9, S12 3, S5 7, S63 3, S80 3, S80 4, S9 1, SO19 9, SO31 4, SS7 9, SW15 9,
SW16 9, SW17 1, SW19 9, SW2 9, SW20 2, SW3 9, SW6 9, SW9 1, TD10 6, TD11 3, TD12
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DELIVERY TO AN EVRI PARCEL SHOP



Standard delivery charge to an Evri Parcel shop is £4.50. Evri Parcel Shops
cannot be used for delivery of 2 person delivery items, items made to your
specification. Standard next day delivery is available to most Evri Parcel
Shops. This is with the exception of Sundays and Bank Holidays. No parcels will
be delivered to an Evri Parcel Shop on these days but any parcels already
delivered will be available for collection. We will email or text you when your
order has arrived and is ready for collection at your designated Evri Parcel
Shop. Your parcel will be kept at your designated Evri Parcel Shop for 10 days.
We will send you a reminder text or email to collect your parcel before we
return it to our warehouse. Evri Parcel Shop opening times and days cannot be
guaranteed. All delivery services are subject to stock and demand. When
collecting a parcel delivered to an Evri Parcel Shop, please take one form of
personal identification e.g. driving licence, passport or utility bill. If a
representative is collecting a parcel the identification supplied should be for
the customer that has placed the order.

Returns & Refunds


RETURNS



You may return most items in a new and unused condition and wherever possible in
the original packaging. If you want to cancel/return your order you must tell us
within 14 days (beginning on the day after the day you receive the goods), and
you then have 14 days to return the item/s.






RETURNING TO A STORE



This service is available in most JoJo Maman Bébé and Next stores except our
Next airport stores and is free of charge. If you are returning an item via a
store, please take your delivery note with you. For details of your nearest
store please call 0333 777 4529 or log on to jojomamanbebe.co.uk/stores. Certain
items cannot be returned to stores, as detailed in the Exceptions to the Returns
Policy section.






RETURNS VIA COURIER



For all the details see Exceptions to the Returns Policy section. Most returns
collected by JoJo Maman Bébé from your home are charged at £2.50 per collection.
Collections in Northern Ireland are £2.50. This charge is applied per collection
even if you return multiple orders via one courier collection. If you paid for
the order by credit/ debit card, Paypal or Apple pay, any charges will be
deducted from your refund. If you paid for the order using your Next credit
account, this charge will be applied to your account on receipt of the return.
If you return the whole order the £4.50 delivery charge will be refunded. Items
bought in store using a Next credit account cannot be returned via a courier and
must be returned to a store.






USING AN EVRI PARCEL SHOP TO RETURN AN ORDER



Fashion and small homeware (excluding electrical) items in a new and unused
condition can be returned via an Evri Parcel Shop. To return items you will need
the ‘peel off’ returns label from the original despatch note. Without this a
return cannot be completed at an Evri Parcel Shop. Specific packaging or
despatch bag are not required. Items should be returned in the original
packaging, if tags have been removed we may be unable to process a refund.The
items should be in a sealed secure parcel, with the ‘peel off’ returns label
attached. You will receive proof that you have returned a parcel at an Evri
Parcel Shop. Evri Parcel shops will not accept the following JoJo Maman Bébé
items for return: items delivered by 2 person delivery. Refunds will be made
once the parcel has arrived back at our Returns Centre. This may take up to 7
days. Returns are charged at £2.50 per collection. If you paid for the order by
credit/ debit card, Paypal or Apple pay, any charges will be deducted from your
refund. If you paid using your Next credit account, the returns charge will be
added to your account.






RETURNS BY POST



To return by post call 0333 777 4529 to request a returns label, then take to
your nearest Post Office.






EXCEPTIONS TO THE RETURNS POLICY



The following exceptions apply to our returns policy. We cannot accept any
returns through our Next airport stores. We are unable to accept the return
items delivered by 2 person delivery, personalise me (for how to return these
see separate heading) through our stores. A non-refundable collection charge of
£30 will be applied to large homeware, furniture and upholstery items if
delivery is refused, or collection is requested, unless the product is faulty or
does not fit the description given. No refunds or exchanges can be given on
items made to your specification, made to measure items, or on either unsealed
pots of paint including sample pots, unless there is a manufacturing defect or
the goods are not as ordered. For hygiene reasons, pierced jewellery items,
cosmetics, toiletries and mattresses cannot be returned if unwrapped or unsealed
unless faulty. Perishable items such as food, plants, drinks and fresh flowers
cannot be returned. Our children's shoe-fitting tool is non-refundable. Where a
product has a security sticker warning that the product cannot be returned once
the sticker is removed, a refund or exchange will not be given if the seal is
broken except in accordance with your legal rights. Returned items which are not
in new or unused condition may not be fully credited to your account unless they
are faulty. This does not affect your right to return faulty items.




REFUND CARDS



Refund Cards are credited with the value of goods returned and can be used by
the recipient only in full or part payment for goods purchased from
participating JoJo Maman Bébé and Next Retail stores. This card cannot be used
to purchase from JoJo Maman Bébé, to pay towards a credit account and cannot be
used online or to purchase Gift Cards or E-vouchers.

Before you receive the card we may ask for your address which we will retain to
monitor use of our refund policy. On redemption you may be required to confirm
your address and if this does not match the address previously given we reserve
the right to refuse to honour the card.

The value of purchases will be deducted from the balance on the card when
presented; any remaining balance can be used against future purchases. Purchases
and refunds made outside the UK are subject to currency conversion at the
prevailing daily rate.

The card is not for re-sale or transferable and cannot be exchanged for cash. No
change or refund will be given. The card will not be honoured if sold. If found
cut in two and return to The Next Banking Department, Next Retail Limited,
Desford Road, Enderby, Leicester, UK, LE19 4AT.

To check the balance at any time, call 0333 777 4529 in the UK or 1890886111 in
the ROI. #For call charges, contact your service provider. JoJo Maman Bébé
cannot accept responsibility if your card is lost, stolen or damaged. It will
not be replaced or its value refunded in any of these circumstances.

This card remains the property of JoJo Maman Bébé and is not a cheque guarantee,
credit or charge card. JoJo Maman Bébé reserves the right to amend these terms
and conditions and/or discontinue the card at any time. Your statutory rights
are not affected.






NEXT CREDIT ACCOUNTS HIGH RETURNS POLICY



Next may suspend or terminate your ability to order additional items using your
Next credit account if we determine that the rate at which you return items
(‘returns rate’), when compared to the number of items ordered and retained, is
too high. If you meet the criteria, we will notify you and work with you to find
a way to improve your returns rate. We really want you to be able to continue
shopping with us. However, if your returns rate remains high, we may have to
take the difficult decision to restrict your available credit and request you
pay down any outstanding balance in line with your monthly statements before
closing your account. We need to ensure that we manage our operating costs
effectively for the benefit of all of our customers, so that we do not have to
pass on unnecessary costs to you and others.
Your credit agreement with Next states that we may suspend, restrict or
terminate your right to draw on your credit account at any time, for any
objectively justified reason. We consider that a high returns rate may
constitute such a reason.
If you are experiencing financial difficulties, please click here.
Next reserves the right to amend these terms and conditions at any time. Your
statutory rights are not affected.



Ways to Pay

See below for all the methods we accept for payment of purchases from JoJo Maman
Bébé. For details of how to make payments towards your next credit account click
here to see our help site and select “Payments”.

Online

 * Nextpay
 * All major credit and debit cards
 * Gift cards and e-vouchers
 * Paypal
 * Apple Pay



In-store

 * All major credit and debit cards (including Apple Pay and Google Pay)
 * JoJo gift cards and e-Gift cards
 * Cash



Phone

 * All major credit and debit cards
 * JoJo gift cards and e-vouchers



The taking of payment from you by JoJo Maman Bébé under any of the means set out
above or in accordance with a JoJo Maman Bébé or Next Account does not indicate
that a contract has been formed between you and JoJo Maman Bébé. By placing a
telephone order or by completing and submitting the electronic order form
including your payment details you are making an offer to purchase goods which,
if accepted by us, will result in a binding contract. Payment will be refunded
to you if your offer is later refused or rejected by Next and JoJo Maman Bébé.

Gift Cards

You can use the Gift Card as full or part payment for goods purchased in
participating JoJo Maman Bébé and Next stores in the UK and Ireland or online at
next.co.uk*.
You cannot buy a Gift Card with another Gift Card or an e-voucher.
A Gift Card can be used to pay towards the balance of a Next Credit Account
online or by calling Selfserve on freephone 0800 58 777 58 and quoting your
Selfserve account number which can be found on your statement or delivery note.
Please note a Gift Card cannot be used to pay the credit balance of the account
used to purchase it in the first place.
You can top up the balance on your Gift Card at any time, in participating JoJo
Maman Bébé and Next stores, up to a total maximum of £200 for Next Gift Cards.
Any payment credited to the Gift Card which is subsequently dishonoured will
result in that credit to your card being revoked.

The value of your purchases will be deducted from the balance on your Gift Card
when presented; any remaining balance can be used against future purchases.
Purchases and refunds made outside of the UK will be subject to currency
conversion at the prevailing daily rate. The Gift Card cannot be exchanged for
cash. No change or refund will be given. If you find a Gift Card please cut in
two and return it to The Next Banking Department, Next Retail Limited, Desford
Road, Enderby, Leicester,UK, LE19 4AT.
To check your balance at anytime call 0333 777 8800# in the UK or 1890886111 in
the ROI. #For call charges, contact your service provider.
Your balance will be updated after every purchase and will be shown on your till
receipt. The Gift Card will automatically expire 24 months after the last time
that you use it to make a purchase, or check your balance and any remaining
balance will be deducted.
JoJo Maman Bébé cannot accept responsibility for your Gift card if it is lost,
stolen or damaged. It will not be replaced or its value refunded in any of these
circumstances.
This Gift Card remains the property of JoJo Maman Bébé and is not a cheque
guarantee, credit or charge card.
JoJo Maman Bébé reserves the right to amend these terms and conditions and/or
discontinue the Gift Card at any time. Your legal rights are not affected.
*Exclusions apply.




EVOUCHERS



You are not required to have a credit account to purchase an eVoucher. A
recipient of an eVoucher must have a valid email address. It's possible to
receive an eVoucher without having a credit account but it is not possible to
redeem the eVoucher online without having created an account with JoJo Maman
Bébé.

You can book delivery of the eVoucher up to 60 days in advance but payment will
be taken immediately.

Please remember to enter the receiver's email address carefully as we cannot be
held responsible if the address is entered incorrectly and someone other than
the intended receiver uses the eVoucher. Once you have placed your order online
we cannot change the receiver's email address, cancel or issue a refund for your
eVoucher.

Your eVoucher can be used by you if you are the purchaser or you receive it as a
gift. You can use the eVoucher in full or part payment for goods purchased in
participating JoJo Maman Bébé stores in the UK or online at
jojomamanbebe.co.uk.* To redeem your eVoucher instore take a print out of your
eVoucher into any participating JoJo Maman Bébé store or present your eVoucher
email on your mobile phone.

eVouchers cannot be used to buy Gift Cards or eVouchers or to make a payment to
the credit account used to purchase them.

The value of your purchases will be deducted from the balance on your eVoucher
when presented; any remaining balance can be used against future purchases.
Purchases and refunds outside the UK are subject to currency conversion at the
prevailing daily rate. Your balance will be updated after every purchase and
will be shown on your till receipt if your purchase was made in store.

If the order value exceeds the amount of the eVoucher, the balance must be paid
by credit or debit card or charged to a credit account. If paying with an
eVoucher and credit or debit card, your items will be charged at point of order
not at point of despatch. The balance on the eVoucher can also be used to pay
your credit account (but not the account used to purchase the eVoucher) via
next.co.uk or by calling Selfserve on free phone 0800 58 777 58 and quoting your
Selfserve account number which can be found on your statement or delivery note.

Where goods purchased online with eVoucher are subsequently returned, monies
owing will be refunded in the form of an eVoucher/Gift Card, or refunded to the
original method of payment. Where a Next credit account is used, a credit will
be applied to the account. Where goods purchased in-store with eVoucher are
subsequently returned, monies owing will be paid in the form of a Gift Card.


This eVoucher cannot be exchanged for cash. The eVoucher cannot be returned and
refunds will not be given. To check your balance at anytime call 0333 777 8800#
in the UK or 1890886111 in the ROI. #For call charges, contact your service
provider.

Buying or redeeming an eVoucher is subject to our normal Terms and Conditions
and order validation procedures. #For call charges, contact your service
provider.

The eVoucher will automatically expire 24 months after the last time that you
use it to make a purchase, or check your balance and any remaining balance will
be deducted.

JoJo Maman Bébé cannot accept responsibility for your eVoucher if it is lost,
stolen, damaged or used without permission. It will not be replaced or its value
refunded in any of these circumstances.

Any payment credited to the eVoucher which is subsequently dishonoured will
result in the credit being revoked. This eVoucher remains the property of JoJo
Maman Bébé and is not a cheque guarantee, credit or charge card.

JoJo Maman Bébé reserves the right to amend these terms and conditions and/or
discontinue the eVoucher at any time. Your legal rights are not affected.

JoJo Maman Bébé reserves the right to remove, block or de-activate eVouchers
without notice if it has reasonable grounds to do so.




Promotional Offers, Codes and Multibuys


ONLINE PIN INCENTIVES



In order to redeem your PIN you must have a JoJo Maman Bébé account. It's
possible to receive a PIN without having a JoJo Maman Bébé account but it is not
possible to redeem the PIN online without a JoJo Maman Bébé account. To hold a
JoJo Maman Bébé account you must be over 18 and a UK resident. If you do not
have a JoJo Maman Bébé account, you must visit jojomamanbebe.co.uk select My
Account and register as a new customer. On registration, you must click the
dropdown “Do You Have An Incentive Code” enter your PIN and complete
registration. For existing JoJo Maman Bébé account holders, the incentive can
only be activated once the PIN is registered at the URL detailed with your PIN.
The incentive offer is valid for one order only until the date shown with your
offer. This offer is only valid on orders made online at the URL stated with
your PIN. It is not valid for use in store or for telephone orders. One
incentive per customer only.
The PIN can only be used for purchases made online.
The incentive is only valid on orders that meet the condition of your PIN. If
the order is returned, the money off incentive is not refundable.
The promotion PIN code/ card is not for re-sale and cannot be exchanged for
cash. No change or refund will be given so you will need to spend above the face
value to ensure the full balance is redeemed, i.e. if you have a £10.00 PIN
Offer, you will need to spend £10.01 to ensure the full balance has been
redeemed. If the order value exceeds the amount of the PIN Offer, the balance
must be paid by debit/credit card or charged to a Next credit account (subject
to a credit check when opening a new account). If paying with a PIN Code and
credit or debit card, your items will be charged at point of order not at point
of despatch. Where goods purchased online with a PIN Code are subsequently
returned, the value of the PIN Code will be deducted from the amount refunded.
The PIN/ card will not be honoured if it is sold or exchanged. The PIN remains
the property of JoJo Maman Bébé.
JoJo Maman Bébé cannot accept responsibility for your online voucher PIN/card if
it is lost, stolen or damaged. It will not be replaced or its value refunded in
any of these circumstances. JoJo Maman Bébé reserves the right to amend these
terms and conditions and/or discontinue the incentive discount at any time.




AUTO PIN (CLICK TO ACTIVATE)



Your offer will be communicated to you and then will be automatically activated
and loaded onto your account. The minimum spend will be stated on your offer
communication. Your offer will then be automatically applied at checkout. Your
offer will expire at 9PM on Friday 29th October 2021. In order to redeem your
PIN you must have a JoJo Maman Bébé account as per Online PIN Incentives above.
The incentive offer is valid for one order only until the date shown with your
offer. It is not valid for use in store or for telephone orders. One incentive
per customer only.
The incentive is only valid on orders that meet the condition of your PIN. If
the order is returned, the money off incentive is not refundable.
The promotional offer cannot be exchanged for cash. No change or refund will be
given. if you have a £10.00 off offer, you will need to spend £25.00 to ensure
the offer is redeemed. The balance must be paid by debit/credit card or charged
to a Next credit account (subject to a credit check when opening a new account).
Your items will be charged at point of order. Where goods purchased online with
an offer are subsequently returned, the value of the offer will be deducted from
the amount refunded.
Offer open to customers of JoJo Maman Bébé, who are UK residents over 18 years
old only. JoJo Maman Bébé reserves the right to amend these terms and conditions
and/or discontinue the incentive discount at any time.




‘3 FOR 2’, ‘4 FOR 3’ OFFERS



Saving applied will be equal to the price of the cheapest item bought in offer
and will be apportioned across all qualifying items.

e.g. 3 for 2 Offer:

  Full Price Discounted Prices Item 1 £7 £4.90 Item 2 £7 £4.90 Item 3 £6 £4.20
Total £20 £14 (£6 saving applied, equivalent to cheapest item bought)

To get the saving, you must order the qualifying items within the same order at
the same time. If you later return one of the items, you will no longer be
entitled to the discount. This offer applies to selected items when purchased at
full price.




MULTIBUYS



Saving applied will be apportioned across all qualifying items.

E.g. 2 for £8 Offer:

  Full Price Discounted Prices Item 1 £4.50 £4.00 Item 2 £4.50 £4.00 Total £9.00
£8.00 (£1 saving applied, equivalent to cheapest item bought)

To get the saving, you must order the qualifying items within the same order at
the same time. If you later return one of the items, you will no longer be
entitled to the discount. This offer applies to selected items when purchased at
full price.





MATERNITY VIP APPOINTMENTS







 1. MATERNITY VIP APPOINTMENTS ARE AVAILABLE IN SELECTED STORES ONLY: BALHAM,
    BATH, BELFAST, BEVERLEY, BERKHAMSTED, BLACKHEATH, BOURNEMOUTH, BRIGHTON,
    BRISTOL, BURY ST EDMUNDS, CAMBRIDGE, CARDIFF, CHELTENHAM, CHESTER,
    CHICHESTER, CHISWICK, COBHAM, CORK, CROUCH END, DIDCOT, DORCHESTER, DUBLIN,
    DULWICH, EDINBURGH, EPPING, EXETER, FARNHAM, FOX VALLEY, GUERNSEY,
    GUILDFORD, HARPENDEN, HARROGATE, HAYWARDS HEATH, HITCHIN, HORSHAM, ILKLEY,
    JERSEY, KINGSTON, LEAMINGTON SPA, LYMINGTON, MARKET HARBOROUGH, MORPETH,
    MUSWELL HILL, NEWBURY, NORTHCOTE ROAD, PERTH, READING, REIGATE, SALISBURY,
    SEVENOAKS, SHREWSBURY, ST ALBANS, STAMFORD, STOKE NEWINGTON, SUMMERTOWN,
    TAUNTON, TRURO, TUNBRIDGE WELLS, WANSTEAD, WHITELEY, WHITSTABLE, WILMSLOW,
    WIMBLEDON, WINCHESTER, WITNEY, WORCESTER, YORK CHELMSFORD, EAST GRINSTEAD,
    AMERSHAM, STROUD.
 2. APPOINTMENTS ARE SUBJECT TO AVAILABILITY, BOOKABLE IN STORE AND ONLINE.
 3. MATERNITY VIP DISCOUNT IS ONLY VALID ON JOJO MAMAN BEBE MATERNITY AND
    NURSING PRODUCTS.
 4. GOODY BAGS ARE WHILST STOCKS LAST AND WITH A PURCHASE, AND THERE IS NO CASH
    OR PRODUCT ALTERNATIVE.
 5. ONLY ONE DISCOUNT AND GOODY BAG REDEMPTION PER CUSTOMER.
 6. THIS OFFER IS NOT VALID IN THIRD PARTY RETAILERS.
 7. MINIMUM SPEND OF £35 (UK) / €45 (IR) REQUIRED TO RECEIVE THE DISCOUNT AND
    GOODY BAG.
 8. THE DISCOUNT IS NOT VALID ON BRANDED ITEMS, SALE ITEMS, GIFT VOUCHERS,
    MULTIBUYS, OR IN CONJUNCTION WITH ANY OTHER OFFER.
 9. WE RESERVE THE RIGHT TO END THIS OFFER AT ANY TIME.







MATERNITY VIP APPOINTMENTS - RETURN TO STORE VOUCHER







 1.  MATERNITY VIP RETURN TO STORE VOUCHER IS ONLY AVAILABLE TO MATERNITY VIP
     CUSTOMERS.
 2.  MATERNITY VIP APPOINTMENTS ARE AVAILABLE IN SELECTED STORES ONLY: BALHAM,
     BATH, BELFAST, BEVERLEY, BERKHAMSTED, BLACKHEATH, BOURNEMOUTH, BRIGHTON,
     BRISTOL, BURY ST EDMUNDS, CAMBRIDGE, CARDIFF, CHELTENHAM, CHESTER,
     CHICHESTER, CHISWICK, COBHAM, CORK, CROUCH END, DIDCOT, DORCHESTER, DUBLIN,
     DULWICH, EDINBURGH, EPPING, EXETER, FARNHAM, FOX VALLEY, GUERNSEY,
     GUILDFORD, HARPENDEN, HARROGATE, HAYWARDS HEATH, HITCHIN, HORSHAM, ILKLEY,
     JERSEY, KINGSTON, LEAMINGTON SPA, LYMINGTON, MARKET HARBOROUGH, MORPETH,
     MUSWELL HILL, NEWBURY, NORTHCOTE ROAD, PERTH, READING, REIGATE, SALISBURY,
     SEVENOAKS, SHREWSBURY, ST ALBANS, STAMFORD, STOKE NEWINGTON, SUMMERTOWN,
     TAUNTON, TRURO, TUNBRIDGE WELLS, WANSTEAD, WHITELEY, WHITSTABLE, WILMSLOW,
     WIMBLEDON, WINCHESTER, WITNEY, WORCESTER, YORK CHELMSFORD, EAST GRINSTEAD,
     AMERSHAM, STROUD.
 3.  MATERNITY VIP APPOINTMENTS ARE SUBJECT TO AVAILABILITY, BOOKABLE IN STORE
     AND ONLINE.
 4.  MATERNITY VIP RETURN TO STORE VOUCHER IS VALID BOTH IN STORE AND ONLINE.
     THIS OFFER IS NOT VALID IN THIRD PARTY RETAILERS.
 5.  ONLY ONE REDEMPTION PER CUSTOMER.
 6.  THE VOUCHER MUST BE HANDED OVER AT POINT OF PURCHASE.
 7.  THE OFFER IS NOT VALID ON BRANDED ITEMS, SALE ITEMS, GIFT CARDS, MULTIBUYS,
     OR IN CONJUNCTION WITH ANY OTHER OFFER.
 8.  THERE IS NO CASH OR PRODUCT ALTERNATIVE.
 9.  OFFER EXPIRES 31.08.2023. WE RESERVE THE RIGHT TO END THIS OFFER AT ANY
     TIME.
 10. WE RESERVE THE RIGHT TO END THIS OFFER AT ANY TIME.







BRA FITTING APPOINTMENTS DISCOUNT







 1. BRA FITTING APPOINTMENTS ARE AVAILABLE IN SELECTED STORES ONLY: BALHAM,
    BATH, BELFAST, BEVERLEY, BERKHAMSTED, BLACKHEATH, BOURNEMOUTH, BRIGHTON,
    BRISTOL, BURY ST EDMUNDS, CAMBRIDGE, CARDIFF, CHELTENHAM, CHESTER,
    CHICHESTER, CHISWICK, COBHAM, CORK, CROUCH END, DIDCOT, DORCHESTER, DUBLIN,
    DULWICH, EDINBURGH, EPPING, EXETER, FARNHAM, FOX VALLEY, GUERNSEY,
    GUILDFORD, HARPENDEN, HARROGATE, HAYWARDS HEATH, HITCHIN, HORSHAM, ILKLEY,
    JERSEY, KINGSTON, LEAMINGTON SPA, LYMINGTON, MARKET HARBOROUGH, MORPETH,
    MUSWELL HILL, NEWBURY, NORTHCOTE ROAD, PERTH, READING, REIGATE, SALISBURY,
    SEVENOAKS, SHREWSBURY, ST ALBANS, STAMFORD, STOKE NEWINGTON, SUMMERTOWN,
    TAUNTON, TRURO, TUNBRIDGE WELLS, WANSTEAD, WHITELEY, WHITSTABLE, WILMSLOW,
    WIMBLEDON, WINCHESTER, WITNEY, WORCESTER, YORK CHELMSFORD, EAST GRINSTEAD,
    AMERSHAM, STROUD.
 2. BRA FITTING APPOINTMENTS ARE SUBJECT TO AVAILABILITY, BOOKABLE IN STORE AND
    ONLINE.
 3. OFFER IS ONLY AVAILABLE TO BRA FITTING APPOINTMENT CUSTOMERS ONLY.
 4. THE OFFER IS VALID IN STORE ONLY. THIS OFFER IN NOT VALID IN THIRD PARTY
    RETAILERS.
 5. OFFER IS VALID ON BRA PRODUCTS ONLY.
 6. ONLY ONE REDEMPTION PER CUSTOMER.
 7. THE DISCOUNT IS NOT VALID ON SALE ITEMS, GIFT VOUCHERS, MULTIBUYS OR IN
    CONJUNCTION WITH ANY OTHER OFFER.
 8. WE RESERVE THE RIGHT TO END THIS DISCOUNT AT ANY POINT.







BLUE LIGHT CARD DISCOUNT







 1. THIS OFFER IS VALID ONLINE AND IN STORE, FOR BLUE LIGHT CARD MEMBERS ONLY.
 2. THIS OFFER IS NOT VALID IN THIRD PARTY RETAILERS.
 3. THE DISCOUNT IS VALID ON FULL PRICE JOJO RANGES ONLY AND IS NOT VALID ON
    BRANDED ITEMS, SALE ITEMS, GIFT VOUCHERS, MULTIBUYS, OR IN CONJUNCTION WITH
    ANY OTHER OFFER.
 4. WE RESERVE THE RIGHT TO END THIS PROMOTION AT ANY POINT.







TWINS TRUST







 1. THIS OFFER IS VALID ONLINE AND IN STORE, FOR TWINS TRUST MEMBERS ONLY.
 2. THIS OFFER IS NOT VALID IN THIRD PARTY RETAILERS.
 3. THE DISCOUNT IS VALID ON FULL PRICE JOJO RANGES ONLY AND IS NOT VALID ON
    BRANDED ITEMS, SALE ITEMS, GIFT VOUCHERS, MULTIBUYS, OR IN CONJUNCTION WITH
    ANY OTHER OFFER.
 4. WE RESERVE THE RIGHT TO END THIS PROMOTION AT ANY POINT.







PRESS DISCOUNT







 1. THIS OFFER IS VALID ONLINE AND IN STORE, WITH A VALID JOJO PRESS DISCOUNT
    CARD ONLY.
 2. THIS OFFER IS NOT VALID IN THIRD PARTY RETAILERS.
 3. PRESS MEMBER MUST SHOW AN ADDITIONAL VALID FORM OF IDENTIFICATION WITH THE
    PRESS DISCOUNT CARD.
 4. THE DISCOUNT IS VALID ON FULL PRICE JOJO RANGES ONLY AND IS NOT VALID ON
    BRANDED ITEMS, SALE ITEMS, GIFT VOUCHERS, MULTIBUYS, OR IN CONJUNCTION WITH
    ANY OTHER OFFER.
 5. WE RESERVE THE RIGHT TO END THIS PROMOTION AND REVOKE A PRESS DISCOUNT CARD
    AT ANY POINT.







B CORP B HIVE DISCOUNT







 1. THE DISCOUNT IS VALID ONLINE AND IN STORE, FOR B CORP B HIVE MEMBERS ONLY.
    THIS OFFER IN NOT VALID IN THIRD PARTY RETAILERS.
 2. THE DISCOUNT IS ONLY VALID IN THE UK.
 3. THE DISCOUNT IS NOT VALID ON SALE ITEMS, GIFT VOUCHERS, MULTIBUYS OR IN
    CONJUNCTION WITH ANY OTHER OFFER.
 4. WE RESERVE THE RIGHT TO END THIS PROMOTION AT ANY POINT.







FAMTA DONATION VOUCHER DISCOUNT







 1. THIS OFFER IS VALID IN STORE ONLY UNTIL THE 31ST MAY 2023.
 2. THIS OFFER IS NOT VALID IN THIRD PARTY RETAILERS.
 3. DISCOUNT AVAILABLE ON OUR FULL PRICE JOJO MAMAN BÉBÉ RANGES ONLY.
 4. DISCOUNT NOT AVAILABLE ON BRANDED ITEMS, SALE ITEMS, MULTIBUYS, GIFT CARDS,
    OR IN CONJUNCTION WITH ANY OTHER OFFER.
 5. THERE ARE NO CASH OR PRODUCT ALTERNATIVES.
 6. ONLY ONE VOUCHER PER CUSTOMER.
 7. THE VOUCHER MUST BE HANDED OVER AT THE TIME OF PAYMENT.
 8. WE RESERVE THE RIGHT TO END THIS PROMOTION AT ANY POINT.







WELCOME 10% OFF







 1. WELCOME DISCOUNT IS AVAILABLE TO NEW CUSTOMERS ONLY.
 2. THE DISCOUNT IS VALID ONLINE ONLY.
 3. THE DISCOUNT IS NOT VALID ON SALE ITEMS, GIFT VOUCHERS, MULTIBUYS OR IN
    CONJUNCTION WITH ANY OTHER OFFER.
 4. ONLY ONE REDEMPTION PER CUSTOMER.







REACTIVATION 10% OFF







 1. REACTIVATION DISCOUNT IS AVAILABLE TO EXISTING CUSTOMERS ONLY.
 2. THE DISCOUNT IS VALID ONLINE ONLY.
 3. THE DISCOUNT IS NOT VALID ON SALE ITEMS, GIFT VOUCHERS, MULTIBUYS OR IN
    CONJUNCTION WITH ANY OTHER OFFER.
 4. ONLY ONE REDEMPTION PER CUSTOMER.



Sale Events

Main Sale & Clearance Events.

 * All sale items are subject to availability.
 * Next day delivery is not available for Sale orders.
 * Delivery of in stock items can take up to 42 days. You will be advised of the
   estimated delivery date at the time of order.
 * Delivery to JoJo Maman Bébé and Next stores and Evri Parcel shops is
   available for sale orders but delivery to DPD Precise is not available.
 * The following items are not included in the sale unless otherwise stated:
   gift cards, personalised items or items made to your order.
 * Our Sale events are really popular therefore in the interests of fairness, we
   will turn our Save Bag and Save for Later features off so that everyone gets
   a fair chance to purchase their items of choice.





PERSONALISED ITEMS



Due to the bespoke nature of these items you can only return items which are
faulty, do not fit their description, or meet with your instructions. If our
order is faulty in any way, please contact us on 0333 777 4529.





RETURNS



If you wish to arrange for goods to be returned, please contact customer
services on 0333 777 4529 quoting your order number and reason for return.
Instructions on how to return your order to us will be provided. Once we receive
the returned product, we will replace or refund as required.
Please note:
Goods must be returned in good condition, carefully repacked in the original
packaging. We strongly recommend that you request and retain proof posting for
any items returned. We cannot consider a claim for returned goods lost in
transit without one. No returns will be accepted at our warehouse, unless
pre-authorised as stated above.





REFUNDS



Refunds are normally processed within 5-days of receipt of goods at our
warehouse. Refund of 'returned Products' lost in transit will not be considered
unless proof of posting is supplied.





DAMAGE/NON-DELIVERY



If goods are received damaged, please notify our customer services as soon as
possible after receipt on 0333 777 4529. Damaged product and packaging must be
retained in case inspection is requested by our carriers.





AVAILABILITY AND DELIVERABILITY



Your order will be fulfilled by the delivery date set out in the Dispatch
Confirmation or, if no delivery date is specified, then within 30 days of the
date of the Dispatch Confirmation, unless there are exceptional circumstances.
We will contact you if your order will not be fulfilled within this time. In the
unlikely event we are unable to supply the product ordered, we will advise you
as soon as is possible.
Descriptions of goods and services included in the Art2order site are accurate
to the best of our knowledge. We do our best to correct errors or omissions as
soon as we are aware of them. However, you should be aware that the colours and
appearance of images, mounts and frames may vary very slightly from the way they
appear on the screen. Also print sizes can vary slightly between production
batches. For this reason, we strongly recommend that you wait to receive your
unframed prints before committing to third-party frames. If you need to know the
precise dimensions of a product, please contact us.





COPYRIGHT



The images used on the Art2order website are the property of Art2order or their
respective copyright owners. You must not reproduce, modify or distribute our
images or any part of those images in any manner, whatsoever.





REVIEWS AND CUSTOMER RATINGS



hese Terms of Use govern your conduct associated with the Customer Ratings and
Review service offered by JoJo Maman Bébé (the "CRR Service"). To the extent of
any conflict between our Privacy Policy and these Terms of Use, these Terms of
Use will take precedence in respect of the CRR Service.
By submitting any content to JoJo Maman Bébé and Next, you represent and warrant
that: You are the sole author and have not copied the content from any third
party;
All content that you post is accurate;
Use of the content you supply does not violate these Terms of Use and will not
cause injury to any person or entity.
You further agree and warrant that you shall not submit any content:
That is known by you to be false, inaccurate or misleading;
That infringes any third party's copyright, trademark, or privacy;
That is, or may reasonably be considered to be, defamatory, racially or
religiously biased or offensive, contains obscene language, or is threatening or
harassing to any individual, partnership or corporation;
That includes any information that references other websites, addresses, email
addresses, contact information or phone numbers; or
That contains any computer viruses, worms or other potentially damaging computer
programs or files. For any content that you submit, you grant JoJo Maman Bébé a
perpetual, irrevocable, royalty-free, transferable right and licence to use,
copy, modify, delete in its entirety, adapt, publish, translate, create
derivative works from and/or distribute such content and/or incorporate such
content into any form, medium or technology throughout the world without
compensation to you.

All content that you submit may be used at our sole discretion. We reserve the
right to change, condense or delete any content on our websites that we deem, in
its sole discretion, to violate the content guidelines or any other provision of
these Terms of Use. We do not guarantee that you will have any recourse through
JoJo Maman Bébé to edit or delete any content you have submitted. Ratings and
written comments are generally posted within two to four business days. However,
we reserve the right to remove or to refuse to post any submission for any
reason. You acknowledge that you, not JoJo Maman Bébé, are responsible for the
contents of your submission.
None of the content that you submit shall be subject to any obligation of
confidence on the part of JoJo Maman Bébé, its agents, subsidiaries, affiliates,
partners or third party service providers and their respective directors,
officers and employees.
By submitting your email address in connection with your rating and review, you
agree that JoJo Maman Bébé and its third party service providers may use your
email address to contact you about the status of your review and other
administrative purposes.





NATIONAL SUPPORT



The national fund we have contributed to will help local councils develop their
WEEE collection facilities further, so you can still recycle your appliances
even if you do not opt for our service.
Not all council sites are able to collect all types of WEEE, to find your
nearest participating site and for advice on all aspects of recycling at home
visit: recycle-more.co.uk
Products which are covered by the WEEE Regulations have a crossed out wheelie
bin symbol on either the product itself or its packaging. This symbol aims to
encourage you to identify and dispose of WEEE product separately from other
household waste when it reaches the end of its life. To ensure you don’t
contribute to damaging the environment, please ask at the time of order for us
to take away your old appliance or use recycle-more.co.uk to locate your nearest
recycle facility. Recycle more helpline 08450 682572.

General

These terms and conditions set out the basis on which you can use our website
and place orders for items from JoJo Maman Bébé. To register on the site and to
place orders with JoJo Maman Bébé you must be aged 18 or over and a UK resident.
By ordering goods from JoJo Maman Bébé you are deemed to have understood and
accepted these terms. The supplier of the goods featured is Next Retail Limited,
trading as JoJo Maman Bébé (“Next”, “we”, or “us”). Registered office Desford
Road, Enderby, Leicester, LE19 4AT. Registered number 04521150 (England and
Wales). You may contact us at this address or by email through the help section
at jojomamanbebe.co.uk or call us on 0333 777 4529. Telephone calls to and from
JoJo Maman Bébé will be recorded and monitored as part of our efforts to further
improve service to our customers. We may contact you for market research
purposes. Next Retail Limited is authorised and regulated by the Financial
Conduct Authority for consumer credit. # For call charges contact your service
provider Click here to see our privacy policy.


Competitions

 1.  The competition will run from 12pm on the 2nd May 2023 to 12pm on 12th June
     2023, inclusive.
 2.  All competition entries must be submitted no later than 12pm on the closing
     date. All competition entries received after the closing date are
     automatically disqualified.
 3.  To enter the competition, entrants must email
     competitions@jojomamanbebe.co.uk with : (a) The colouring sheet entry ; (b)
     The delivery address that the prize will be sent to if the entry is
     randomly selected as the winner.
 4.  JoJo Maman Bébé will not accept responsibility for: (a) competition entries
     that are not delivered regardless of cause (b) proof of receipt of entry to
     the competition.
 5.  By submitting a competition entry, you are agreeing to be bound by these
     terms and conditions.
 6.  The competition winner will be selected at random.
 7.  The competition is open to all residents in the UK and Ireland except
     employees of JoJo Maman Bébé or the competition partner.
 8.  Entries may be submitted on behalf of the entrant if they are under the age
     of 13 by a person aged 18 or over. 8. In entering the competition, you
     confirm that you are eligible to do so and eligible to claim the prize.
 9.  There is a limit of one entry to the competition per person.
 10. The winner will receive the competition prize which is a JoJo branded
     outfit of the customer’s choice, up to the full price value of £100/Є100 in
     addition to a JoJo 30th Birthday Celebration Bundle.
 11. JoJo Maman Bébé will contact the winner and will send their prize to the
     address that was submitted in the entry email.
 12. In entering the competition you are confirming permission for your details
     (name, email, delivery address, phone number) to be shared with any
     competition partners in order to fulfil sending of the prize. JoJo Maman
     Bébé will only share your details with the competition partner in the event
     of being selected as the competition winner.
 13. All entrants submitted data shall destroyed no later than 30 days after the
     competition end date.
 14. Prizes are subject to availability. There is no alternative for the prize.
     The prize is not negotiable or transferable.
 15. JoJo Maman Bébé will make all reasonable efforts to contact the winner. If
     the winner cannot be contacted within 10 days of initial contact or is not
     available or has not claimed their prize then JoJo Maman Bébé reserves the
     right to offer the prize to the next eligible entrant randomly selected
     from the correct entries that were received before the closing date.
 16. JoJo Maman Bébé does not accept any responsibility if you are not able to
     take up the prize.
 17. JoJo Maman Bébé will not in any circumstances be responsible or liable to
     compensate the winner or accept any liability for any loss or damage of the
     prize.



Battery Recycling

The Waste Batteries and Accumulators Regulations became law in the United
Kingdom in May 2009. The aim of the Regulations is to reduce the impact that
waste batteries are having on the environment.
All batteries and their packaging are now marked with a "crossed-out wheeled
bin" symbol to highlight that they should be recycled and not be thrown away
with household waste.
A network of dedicated battery collection points has been set up to offer
consumers’ easy access to recycling boxes where they can take their waste
batteries to ensure they will be collected and recycled appropriately.
To find your nearest Battery Recycling collection point, visit our Stores or
www.recycle-more.co.uk. and have your postcode ready to enter into its battery
recycling point locator.

Waste Electrical And Electronic Equipment Recycling

The Waste Electrical & Electronic Equipment (WEEE) Regulations aim to reduce the
quantity of waste electrical and electronic equipment and increase its reuse,
recovery and recycling. Buying a new electrical, electronic or battery operated
item from us?

From 1st January 2021, along with all other retailers who sell electrical
products, we are offering a free recycling service for items you are able to
return to our stores.
Simply bring the old electrical item into store within 28 days, show us the
receipt for its replacement and we will do the rest.
The item you wish to return and recycle does not have to have been originally
purchased from us, but it must be of an equivalent like-for-like type and size
to the new product you are buying. Once you have made your new purchase, please
bring your old item with your receipt to any till point in store. Please make
sure the item you are returning is clean and dry and does not represent a health
or safety hazard when handling.

You can also find local recycling points for your old electricals here: Recycle
Your Electricals Locator.


What can I recycle?
Anything with a plug, battery or cable can be recycled or reused. The materials
from recycled electricals can be used in everything from children’s playgrounds
to lifesaving equipment, while donated tech can help bridge the digital divide.
You will find this symbol on all your electrical items. It is a reminder to
recycle your old electricals, rather than binning them.

Why is it important to recycle?


 1. Electrical and electronic equipment is now the fastest growing waste stream
    in the UK and across the world
 2. Recycling and reusing unwanted electrical or electronics can help save the
    planet, boost the economy and improve lives. Not only that, electrical and
    electronic equipment (EEE) contains materials, parts and substances which
    can be dangerous to the environment and harmful to human health if not
    disposed of correctly
 3. Your old electricals will be taken to a recycling plant for processing to
    separate into individual materials, so they can be turned into new, more
    useful things. Every year, thousands of tonnes of old electrical and
    electronic equipment are collected, recycled and reused
 4. Discover more about the impact of reusing and recycling your electricals
    here:Recycle Your Electricals campaign.

Waste Electrical and Electronic Equipment (WEEE) is regulated by the UK
Government. Find out more here.







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 * Gender Pay Gap
 * Modern Slavery Statement
 * Code of Conduct Statement
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COOKIE PREFERENCE CENTER

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Chrome) or device (computer or phone). This information may be about you, your
preferences, your device or your settings and is used to allow our website to
work and ensure the security of our site. It also helps add functionality and
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OFF SITE TARGETING: MARKETING AND PERSONALISATION

Off Site Targeting: Marketing and Personalisation

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on.Grey (Left) means off. Pink (Right) means on.Grey (Left) means off. Black
(Right) means on.Grey (Left) means off. Blue (Right) means on. Targeted cookies
are linked to services provided by our trusted partners. These cookies are
placed by our trusted advertising and marketing partners (including social
networks). These help us to build an understanding of your interests (for
example by understanding what products you have browsed on our site) and show
you products, services and advertisements relevant to you. These cookies make it
possible for us to ensure that you don’t see irrelevant, duplicate or multiple
ads from us in a short period of time. We do want to prevent ads continuously
re-appearing and annoying you.

You can turn these cookies off. However, you will still see random non targeted
advertisements from us online and on social media. These ads will be less
relevant, and you may see more adverts. You will also continue to receive a
personalised experience on this website and (if you are subscribed) in our Email
Marketing.

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ONSITE TARGETING: MARKETING AND PERSONALISATION

Onsite Targeting: Marketing and Personalisation

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on.Grey (Left) means off. Pink (Right) means on.Grey (Left) means off. Black
(Right) means on.Grey (Left) means off. Blue (Right) means on.These cookies are
placed by Next and are used to help us to build an understanding of your
interests (for example by understanding what products you have browsed on our
site) and show you products, services and advertisements relevant to you whilst
you are on the Next Website. These cookies make it possible for us to
personalise your experience on this website and (if you are subscribed) in our
Email Marketing.

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PERFORMANCE AND ANALYTICS

Performance and Analytics

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site and ensure it is performing correctly. We use this information to measure
overall performance, improve your site experience and improve the design of our
site. These cookies don’t collect any information that could identify you - all
information collected by these cookies is anonymous. It is not currently
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These cookies are necessary for the website to function and cannot be switched
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history and to add items to your basket. Blocking these cookies through your
browser may mean that some parts of our site won’t work. It is not currently
possible to turn these cookies off, but you can find more details on these
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