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Text Content

 * Solutions
   * Google Cloud Migration
   * Google CCAI
   * MiraCloud
   * Smart Enterprise
     * Applications
     * Artificial Intelligence / Machine Learning
     * Big Data
     * Security
     * Digital Transformation
     * Infrastructure operations
   * Innovation
     * Assessments and Roadmaps
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     * IT Transformation
     * Project Rescue
   * Miratech Talent Investment Program
   * Blockchain
   * Team Extension
     * Software Engineering
     * Quality Assurance
     * IT Operations
     * Technical Support
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   * Customer Intelligence
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 * Genesys Services
 * 99% Success
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   * Miratech Agile Portfolio System
   * Live Dashboard
 * Value Innovation
   * Turn Key Solutions
     * Turn Key IT
     * Turn Key R&D
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   * Teams Extension
   * Managed Engagement
   * R&D4Equity Program
 * Partners
 * About
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   * Blog
   * We Stand With Ukraine
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 * Careers
 * Contact us

Previous


2/3 OF ALL IT PROJECTS FAIL,

SO WHY DO 99% OF MIRATECH’S SUCCEED?

Read more


WE STAND

WITH UKRAINE

Our Position


MIRACLOUD

STREAMLINE YOUR CX EXPERIENCE

Learn More


#REMOTE TOGETHER:

HOW IT GETS DONE

Learn More


3+ MILLION HOURS OF IMPLEMENTING

THE GENESYS CX PLATFORM

Learn More


OUR RELENTLESS PERFORMANCE

GUARANTEES YOUR SUCCESS

Read more



2/3 OF ALL IT PROJECTS FAIL,

SO WHY DO 99% OF MIRATECH’S SUCCEED?

Read more


WE STAND

WITH UKRAINE

Our Position


MIRACLOUD

STREAMLINE YOUR CX EXPERIENCE

Learn More


#REMOTE TOGETHER:

HOW IT GETS DONE

Learn More


3+ MILLION HOURS OF IMPLEMENTING

THE GENESYS CX PLATFORM

Learn More


OUR RELENTLESS PERFORMANCE

GUARANTEES YOUR SUCCESS

Read more



2/3 OF ALL IT PROJECTS FAIL,

SO WHY DO 99% OF MIRATECH’S SUCCEED?

Read more
Next
 * 1
 * 2
 * 3
 * 4
 * 5
 * 6

 


ENGINEERING YOUR TECHNOLOGY VISION

Imagine if your IT team was already assembled; ready to relentlessly work for
you? Relentless Performance, Guaranteed Success.

COMPETENCE:

We Build Your Expert Team Through Our MCC


TALENT:

Over 90% of Our Engineers Hold Master’s Degrees


SOLUTIONS:

From Start-ups to Fortune 1000 Companies for Consulting, Engineering, Biz
Applications and Digital Transformation


WE RELENTLESSLY WORK FOR YOU

GUARANTEED SUCCESS

Point by Point Learn more ⟶


GUARANTEED ACCURACY

We See Mistakes Before They Happen Learn more ⟶


GUARANTEED VALUE

Best Cost per Deliverable Learn more ⟶


GUARANTEED EXCELLENCE

We Fix Defects the First Time Learn more ⟶


SERVICE INNOVATIONS

No matter what project, platform or program, our Value Innovation Model 
delivers exceptional results at every engagement level, every time.

TURN-KEY SOLUTIONS

The Perfect Alignment of Corporate and Department Goals. A True Partnership
Built On Trust. We Manage the Entire IT Business Function To Ensure The
Organization’s Success Learn more ⟶


MANAGED ENGAGEMENT

The Leadership and Teamwork to Effectively Manage Your Projects at the Lowest
Cost per Deliverable Learn more ⟶


TEAM EXTENSION

Our High Performing Talent Delivers the Skills and Capacity You Need to Be
Successful. Guaranteed Learn more ⟶
Previous

BEST COST PER DELIVERABLE...
GUARANTEED!

Learn more

TURN KEY SOLUTIONS TIED TO MEETING BUSINESS GOALS, NOT JUST PROJECT GOALS...
GUARANTEES SUCCESS

Learn more

NO MISSION CRITICAL DEFECTS UPON
COMPLETION... GUARANTEED

Learn more

ON-TIME DELIVERY OR WE COVER 20%
OF THE COST... GUARANTEED

Learn more

BEST COST PER DELIVERABLE...
GUARANTEED!

Learn more

TURN KEY SOLUTIONS TIED TO MEETING BUSINESS GOALS, NOT JUST PROJECT GOALS...
GUARANTEES SUCCESS

Learn more

NO MISSION CRITICAL DEFECTS UPON
COMPLETION... GUARANTEED

Learn more

ON-TIME DELIVERY OR WE COVER 20%
OF THE COST... GUARANTEED

Learn more

BEST COST PER DELIVERABLE...
GUARANTEED!

Learn more
Next
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READY FOR SUCCESS?

Let Relentless Performance Work for You! contact us


READY FOR SUCCESS?

Let Relentless Performance Work for You!


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OUR EXPERIENCE

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Testimonials
Relentless Praise for Relentless Performance
“Miratech’s expertise has been invaluable in helping us overcome challenges and
meet our goals for optimizing and supporting our newly deployed Genesys Cloud CX
Platform. Their friendly, professional and flexible approach, along with their
unwavering support, not only resolved issues but also accelerated our program.
We’re excited about our ongoing partnership, which...
Read more

Brent Bucey

Omni Channel Technical Manager, ACA


“Miratech’s support and expertise on multiple fronts of our business has been
invaluable. We were able to stand out from our competition and gain new revenue
avenues with Miratech’s help. We feel more confident in our security processes,
customer experience journeys, and seamless integration between our systems. With
Miratech’s help we were able to expand our customer...
Read more

John Walsh

CEO, Lereta


Since 2021, we have had the opportunity to engage in a team expansion
partnership with Miratech. Our collaboration is a pivotal component of our
workforce strategy. Miratech has supplied us with a dedicated team of
professionals who seamlessly integrate into our organization, contributing to
both front-end and back-end enhancements to our investment application as...
Read more

Zachary Zapata

Director of Engineering, Stockpile



“Miratech has been Aptic’s partner since 2017, and they always keep exceeding
our expectations. From risk management practices to product development, we are
confident of getting great results.”

Read more

Rune Steinberg

Head of Development, Aptic


I’ve worked with many IT companies, and in every single case meeting the
deadline was something truly rare. So, when Miratech completed the development
exactly on time, it was a big surprise for us. Working with Miratech was like a
seamless surfing experience – when you catch the wave and maintain a perfect
balance on it. It was a project of true collaboration. We are...
Read more

Yaroslav Prygara

CEO & Co-Founder, NOFFICE



We knew from the outset that our experience with Miratech and their relentless
pursuit to provide superior service would enable us to achieve our aggressive
growth strategy.

Read more

Endre Rangnes

Former CEO, Axactor



Miratech is one of many outsource partners that’s helped Genesys grow to more
than $850 million in revenue by developing program applications, deploying
products, and working with their end users, among other things. We’ve worked to
make Miratech part of the team. They get our evolving needs, and they’re
flexible in their business model.

Read more

Paul Segre

CEO, Genesys


“Miratech has been an excellent partner, seamlessly augmenting our staff to
provide design and implementation guidance that enabled us to steer the business
regarding requirements, develop call flows and perform quality testing, manage
cutover, and provide post-deployment support. I strongly endorse Miratech as a
preferred partner and look forward to a continued...
Read more

Chris Brocato

Director Information Technology, ITSM and Unified Communications, LeafFilter



“Miratech’s unwavering focus on delivering quality results, even in the midst of
adversity, is a testament to Miratech’s exceptional work ethic and commitment to
excellence. It is truly a pleasure to work with such a talented and capable
team, and I would highly recommend Miratech as a partner!”

Read more

Juhi Verma

Head of DevOps Engineering, SwissID


“Miratech has been an excellent partner in our migration from multiple legacy
on-prem contact center solutions to Genesys CX. Miratech seamlessly augmented
our staff to provide a project and implementation team that was able to work
with the business and product owners to write requirements, develop call flows
and technical documentation, perform QA, manage cutovers,...
Read more

Jennifer Forson

Sr Director Omni Channel Digital Engagement, Lumen


“Working with Miratech was a game-changer for our Digital Agribusiness project.
Their expertise, transparency, and commitment to quality were evident from the
outset. The collaborative effort resulted in a comprehensive digital
transformation that has revolutionized our operations, empowering our
agronomists with data-driven insights and optimizing our agribusiness...
Read more

Andrey Peshiy

CIO, Kernel


“Miratech’s expertise has been invaluable in helping us overcome challenges and
meet our goals for optimizing and supporting our newly deployed Genesys Cloud CX
Platform. Their friendly, professional and flexible approach, along with their
unwavering support, not only resolved issues but also accelerated our program.
We’re excited about our ongoing partnership, which...
Read more

Brent Bucey

Omni Channel Technical Manager, ACA


“Miratech’s support and expertise on multiple fronts of our business has been
invaluable. We were able to stand out from our competition and gain new revenue
avenues with Miratech’s help. We feel more confident in our security processes,
customer experience journeys, and seamless integration between our systems. With
Miratech’s help we were able to expand our customer...
Read more

John Walsh

CEO, Lereta


Since 2021, we have had the opportunity to engage in a team expansion
partnership with Miratech. Our collaboration is a pivotal component of our
workforce strategy. Miratech has supplied us with a dedicated team of
professionals who seamlessly integrate into our organization, contributing to
both front-end and back-end enhancements to our investment application as...
Read more

Zachary Zapata

Director of Engineering, Stockpile



“Miratech has been Aptic’s partner since 2017, and they always keep exceeding
our expectations. From risk management practices to product development, we are
confident of getting great results.”

Read more

Rune Steinberg

Head of Development, Aptic


I’ve worked with many IT companies, and in every single case meeting the
deadline was something truly rare. So, when Miratech completed the development
exactly on time, it was a big surprise for us. Working with Miratech was like a
seamless surfing experience – when you catch the wave and maintain a perfect
balance on it. It was a project of true collaboration. We are...
Read more

Yaroslav Prygara

CEO & Co-Founder, NOFFICE



We knew from the outset that our experience with Miratech and their relentless
pursuit to provide superior service would enable us to achieve our aggressive
growth strategy.

Read more

Endre Rangnes

Former CEO, Axactor



Miratech is one of many outsource partners that’s helped Genesys grow to more
than $850 million in revenue by developing program applications, deploying
products, and working with their end users, among other things. We’ve worked to
make Miratech part of the team. They get our evolving needs, and they’re
flexible in their business model.

Read more

Paul Segre

CEO, Genesys


“Miratech has been an excellent partner, seamlessly augmenting our staff to
provide design and implementation guidance that enabled us to steer the business
regarding requirements, develop call flows and perform quality testing, manage
cutover, and provide post-deployment support. I strongly endorse Miratech as a
preferred partner and look forward to a continued...
Read more

Chris Brocato

Director Information Technology, ITSM and Unified Communications, LeafFilter



“Miratech’s unwavering focus on delivering quality results, even in the midst of
adversity, is a testament to Miratech’s exceptional work ethic and commitment to
excellence. It is truly a pleasure to work with such a talented and capable
team, and I would highly recommend Miratech as a partner!”

Read more

Juhi Verma

Head of DevOps Engineering, SwissID


“Miratech has been an excellent partner in our migration from multiple legacy
on-prem contact center solutions to Genesys CX. Miratech seamlessly augmented
our staff to provide a project and implementation team that was able to work
with the business and product owners to write requirements, develop call flows
and technical documentation, perform QA, manage cutovers,...
Read more

Jennifer Forson

Sr Director Omni Channel Digital Engagement, Lumen


“Working with Miratech was a game-changer for our Digital Agribusiness project.
Their expertise, transparency, and commitment to quality were evident from the
outset. The collaborative effort resulted in a comprehensive digital
transformation that has revolutionized our operations, empowering our
agronomists with data-driven insights and optimizing our agribusiness...
Read more

Andrey Peshiy

CIO, Kernel


“Miratech’s expertise has been invaluable in helping us overcome challenges and
meet our goals for optimizing and supporting our newly deployed Genesys Cloud CX
Platform. Their friendly, professional and flexible approach, along with their
unwavering support, not only resolved issues but also accelerated our program.
We’re excited about our ongoing partnership, which...
Read more

Brent Bucey

Omni Channel Technical Manager, ACA


“Miratech’s support and expertise on multiple fronts of our business has been
invaluable. We were able to stand out from our competition and gain new revenue
avenues with Miratech’s help. We feel more confident in our security processes,
customer experience journeys, and seamless integration between our systems. With
Miratech’s help we were able to expand our customer...
Read more

John Walsh

CEO, Lereta


Since 2021, we have had the opportunity to engage in a team expansion
partnership with Miratech. Our collaboration is a pivotal component of our
workforce strategy. Miratech has supplied us with a dedicated team of
professionals who seamlessly integrate into our organization, contributing to
both front-end and back-end enhancements to our investment application as...
Read more

Zachary Zapata

Director of Engineering, Stockpile


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