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CHEQDIN KNOWLEDGE BASE & SUPPORT CENTRE

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HOW CAN WE HELP YOU TODAY?

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KNOWLEDGE BASE


HELP CENTRE

Getting Started 17
 * New to Cheqdin? Start here.
 * Step 1: Setting up logo, centre description for my registration & booking
   forms
 * Step 2: Create my Online Registration form
 * Step 3: Sharing 'Register Now' Link with Parents
 * Step 4: Centre Settings - Adding Age Groups

See all 17 articles
Registrations & Enrolment 54
 * What is CheqForm? How do online registration forms work?
 * My First CheqForm - How to create an Online Registration Form?
 * How to customise my Online Registration Form - CheqForm?
 * Step 1 : How to pick a registration template and customise it?
 * Step 2 : How to design and update welcome and thank you pages?

See all 54 articles
Online Bookings 26
 * What is CheqBook? How do online bookings work?
 * How to Set Up and Publish Online Booking or 'Book Now' Link
 * How can I view my centre's bookings link?
 * How can I reach more customers using my Online Bookings link?
 * How can I embed a 'Book Now' button on my website? Can my customers make
   their bookings through my website?

See all 26 articles
Occupancy Planner & Calendar 3
 * How do I set up the occupancy planner for my centre?
 * Does Cheqdin allow overbooking?
 * Understanding Occupancy Calendar

Billing & Invoicing 20
 * What is Rules Based Invoicing? How does it work?
 * Understanding Your Billing Dashboard
 * Rules Based Invoicing : Set up a rule in 3 simple steps
 * A Guide to Update Invoice Settings
 * Invoicing Check List - Things you need to do before getting started

See all 20 articles
Online Direct Debit & Automated Payments 25
 * Cheqdin + GoCardless Direct Debit - How it Works
 * Step 1: Setup Direct Debit Account
 * Step 2: Verify your account to receive payments
 * Step 3: Sending Mandates to your customers to setup Direct Debit
 * Step 4: Direct Debit-Sending invoices with flexible payments solution

See all 25 articles
Childcare Centres: Other Help Topics 32
 * Different ways to enrol children | Option A: Using Registrations Link
 * Different ways to enrol children | Option B: Using Children's Register
 * Different ways to enrol children | Option C: Using Bookings Link
 * Syncing Registration Forms for children directly added to the 'Children's
   Register'
 * Parents Portal - Instructions for Centres on how parents can login or access
   the parents portal

See all 32 articles
Payment Gateway - PayPal 13
 * Cheqdin + Paypal - How It Works
 * What is PayPal? What are the advantages of accepting online payments via
   PayPal?
 * Registration Fee Collection: How to set up PayPal to collect fees online?
 * Online Booking Payments: How to set up PayPal for accepting card payments for
   online bookings with Cheqdin?
 * Where can I find my PayPal account API credentials?

See all 13 articles
Managing Enquires 4
 * How do I add new enquiries?
 * I have added a parent's enquiry to my dashboard. How can I invite them to
   register with my centre?
 * I don't want to proceed with an enquiry. How do I mark it as closed?
 * How to keep track of enquiries received offline?

Sign-In/Out & Attendance Tracking 10
 * How to sign in children using Cheqdin App?
 * What are the best ways to use Cheqdin to sign-in/out children?
 * How to mark a child as absent?
 * Forgot to sign out a child? How to perform manual sign out?
 * Can parents mark their child as absent from the apps?

See all 10 articles
Parent Communication Tools 3
 * How to send messages using registration chat platform?
 * How to send messages using notebook messenger?
 * How to send batch emails or newsletters to parents?

Parents: Help Articles 12
 * Parents Dashboard
 * Parents Portal - How can I access my parent account?
 * Sign-in/out notifications
 * Event Management & Calendar Integration - Parents View
 * Notebook Messenger & Chat view for parents

See all 12 articles
My Cheqdin Subscription 12
 * Understanding how Cheqdin Rise free plan works
 * How to Upgrade your Cheqdin subscription?
 * How can I add more children to my existing subscription plan?
 * How to change my payment card details?
 * What is Strong Customer Authentication? Why do I need to authenticate my
   Cheqdin subscription payment?

See all 12 articles
Pro Tips from Cheqdin 5
 * ProTip#1: The Best Ways to Showcase Your CheqForm
 * ProTip#2: Managing Your Online Booking Slots on CheqBook
 * ProTip#3: Ways to Leverage Cheqdin If You Are Operating During COVID Closure
 * ProTip#4: A Quick Solution to Update Registration Forms
 * Records Management Best Practices


OFFERS AND PROMOTIONS

Offers and Discounts 1
 * Summer 2021

Cheqdin Activate 1
 * Cheqdin Activate Credits for Startups and Early-Stage Businesses


DEMOS & TRAINING

One-to-One Training sessions 2
 * Am I eligible to receive free training?
 * How can I book a training session?

Book a demo 2
 * How can I book a demo? Is it free?
 * Cheqdin's Demo: What to expect?

Request a call back 1
 * How to make a call back request?


WHAT'S NEW

Product Updates 5
 * July 2021: Cancelling online bookings made easier
 * July 2021: An All New Registrations Experience
 * April 2021: Email Delivery Logs for Invoices
 * April 2021: Online card payments for your bookings - Live Now
 * March 2021: Parent Communication email delivery logs and tracking - New
   Feature

Blogs 57
 * The Ins and Outs of Scaffolding in Early Years
 * How Customisable Online Registration Forms are Changing the Childcare
   Industry
 * Sensory Play in The Early Years
 * Top Summer 2021 Activities for Your Kids to Enjoy
 * Understanding Early Years Pedagogy

See all 57 articles


MARKETING TIPS, DOCUMENTS, BADGES & TEMPLATES

Marketing Tips 5
 * Top 5 Cheqdin Must-Have Features!
 * How to get new leads for your childcare business?
 * Marketing Tips for New Businesses
 * Top 5 tips and tricks from Cheqdin
 * 3 Steps to an awesome Registration Form!

Parent Invites & Templates 3
 * Invite Parents to Cheqdin - Email Template
 * A Parents Guide to Cheqdin - Quick Start Guide for Parents and Carers
 * Cheqdin for Parents and Carers - Powerpoint Presentation | Full Intro

Free Templates 8
 * Free Business Plan Template for Childcare Businesses
 * Free Attendance Tracking (Sign In-out) Template
 * Free Infant and Toddler Daily Report Templates
 * Registration & Consent Form for After School Care Programs
 * Registration & Consent Form for Preschools and Childminders

See all 8 articles
Cheqdin's Badge for your website 1
 * Download Cheqdin's Badges for your website or social media


COVID-19 | CORONAVIRUS

England & Wales 34
 * 22nd July 2021: Guidance for early years providers about the current &
   revised early years foundation stage (EYFS)
 * 1st July 2021: Ofsted and Changes to EIF
 * 11th May 2021: Actions for early years and childcare providers during the
   coronavirus (COVID-19) outbreak
 * 10th May 2021: Protective measures for holiday or after-school clubs
 * 1st April 2021: Early years foundation stage (EYFS) statutory framework

See all 34 articles
Scotland 33
 * 1st August 2021: Early Learning and Childcare Updated guidance
 * 1st July 2021: Early Learning and Childcare COVID-19 Update
 * 11th May 2021: Significant easing of restrictions across most of Scotland
 * 24th March 2021: Early Learning and Childcare Update No. 13 – March 2021
 * 2nd March 2021: Phase 2 of schools return

See all 33 articles
Northern Ireland (NI) 9
 * 3rd January 2021: EA Guidance for Schools
 * 30th November 2020: Education Update - NI
 * 16th October 2020: Operation of childcare provision on school premises
 * 3rd August 2020: Education NI | New web page for all Education Restart
   Information
 * 24th July 2020: Support during July and August 2020 for Vulnerable Children
   and Young People

See all 9 articles
Useful Links - UK 4
 * Coronavirus (COVID-19): what you need to do
 * Collection of Coronavirus (COVID-19) guidance
 * COVID-19: track coronavirus cases
 * Links and Resources

Protecting your business 10
 * New process for reporting positive confirmed cases of coronavirus (COVID-19)
   in your setting
 * What to do if a child is displaying symptoms of COVID-19?
 * 28th August 2020: Tiers of national restriction for education and childcare
 * 20th August 2020: Protective measures for holiday and after-school clubs, and
   other out-of-school settings
 * 10th July 2020: Protective measures for out-of-school settings

See all 10 articles
Ireland (ROI) 3
 * Guidance for Educational Settings - Republic of Ireland
 * Department of Education and Skills
 * Gov.ie Website Link

U.S.A 6
 * June 2021: Guidance for Child Care Programs
 * COVID-19 Financial Relief & Resources for Early Education Centers (USA)
 * Interim Guidance for Administrators of US K-12 Schools and Childcare Programs
   to Plan, Prepare, and Respond to Coronavirus Disease 2019 (COVID-19)
 * Guidance for Schools and Childcare Programs (CDC - USA)
 * COVID-19 ("Coronavirus") Information and Resources

See all 6 articles


TERMS & CONDITIONS

The Legal Bit 9
 * Terms of Use
 * Privacy Policy
 * Cookies Policy
 * Data Processing Agreement
 * End User License Agreement (EULA)

See all 9 articles
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