Submitted URL: http://ithelp.terradygital.com/a/tickets/0.839027940711697
Effective URL: https://ithelp.terradygital.com/support/login
Submission: On July 18 via api from US — Scanned from DE

Summary

This website contacted 7 IPs in 2 countries across 7 domains to perform 32 HTTP transactions. The main IP is 44.206.95.146, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is ithelp.terradygital.com.
TLS certificate: Issued by R10 on July 14th 2024. Valid for: 3 months.
This is the only time ithelp.terradygital.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 17 44.206.95.146 14618 (AMAZON-AES)
7 18.173.205.50 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
1 143.204.215.37 16509 (AMAZON-02)
4 2a00:1450:400... 15169 (GOOGLE)
1 1 34.192.57.96 14618 (AMAZON-AES)
1 1 54.205.32.120 14618 (AMAZON-AES)
3 52.216.43.16 16509 (AMAZON-02)
32 7
Apex Domain
Subdomains
Transfer
17 terradygital.com
ithelp.terradygital.com
1 MB
8 freshdesk.com
fassets.freshdesk.com — Cisco Umbrella Rank: 159020
terradygital.freshdesk.com
2 MB
4 gstatic.com
fonts.gstatic.com
60 KB
3 amazonaws.com
s3.amazonaws.com
5 KB
2 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
4 KB
1 myfreshworks.com
terradygital.myfreshworks.com
870 B
1 freshworks.com
fe-perf-assets.freshworks.com — Cisco Umbrella Rank: 140695
66 KB
32 7
Domain Requested by
17 ithelp.terradygital.com 2 redirects ithelp.terradygital.com
fassets.freshdesk.com
7 fassets.freshdesk.com ithelp.terradygital.com
4 fonts.gstatic.com fonts.googleapis.com
3 s3.amazonaws.com ithelp.terradygital.com
2 fonts.googleapis.com ithelp.terradygital.com
1 terradygital.freshdesk.com 1 redirects
1 terradygital.myfreshworks.com 1 redirects
1 fe-perf-assets.freshworks.com ithelp.terradygital.com
32 8

This site contains links to these domains. Also see Links.

Domain
terradygital.myfreshworks.com
www.freshworks.com
Subject Issuer Validity Valid
ithelp.terradygital.com
R10
2024-07-14 -
2024-10-12
3 months crt.sh
*.freshdesk.com
Amazon RSA 2048 M02
2024-05-17 -
2025-06-15
a year crt.sh
upload.video.google.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
*.freshworks.com
Amazon RSA 2048 M03
2024-06-14 -
2025-07-12
a year crt.sh
*.gstatic.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-05-25 -
2025-05-02
a year crt.sh

This page contains 1 frames:

Primary Page: https://ithelp.terradygital.com/support/login
Frame ID: D0E0A1E5BF037E9B034F615E4791F3E4
Requests: 33 HTTP requests in this frame

Screenshot

Page Title

Sign into : ITHelp Portal

Page URL History Show full URLs

  1. http://ithelp.terradygital.com/a/tickets/0.839027940711697 HTTP 307
    https://ithelp.terradygital.com/a/tickets/0.839027940711697 Page URL
  2. https://ithelp.terradygital.com/support/login HTTP 302
    https://terradygital.myfreshworks.com/oauth/authorize?client_id=451979510707337272&redirect_uri=https%3A%2F%2Fterr... HTTP 302
    https://terradygital.freshdesk.com/freshid/authorize_callback?hd=ithelp.terradygital.com&error=login_required&e... HTTP 302
    https://ithelp.terradygital.com/freshid/authorize_callback?hd=ithelp.terradygital.com&error=login_required&e... HTTP 302
    https://ithelp.terradygital.com/support/login Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

32
Requests

100 %
HTTPS

25 %
IPv6

7
Domains

8
Subdomains

7
IPs

2
Countries

3860 kB
Transfer

16753 kB
Size

5
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://ithelp.terradygital.com/a/tickets/0.839027940711697 HTTP 307
    https://ithelp.terradygital.com/a/tickets/0.839027940711697 Page URL
  2. https://ithelp.terradygital.com/support/login HTTP 302
    https://terradygital.myfreshworks.com/oauth/authorize?client_id=451979510707337272&redirect_uri=https%3A%2F%2Fterradygital.freshdesk.com%2Ffreshid%2Fauthorize_callback%3Fhd%3Dithelp.terradygital.com&response_type=code&hd=terradygital.freshdesk.com HTTP 302
    https://terradygital.freshdesk.com/freshid/authorize_callback?hd=ithelp.terradygital.com&error=login_required&error_description=user_login_is_required HTTP 302
    https://ithelp.terradygital.com/freshid/authorize_callback?hd=ithelp.terradygital.com&error=login_required&error_description=user_login_is_required HTTP 302
    https://ithelp.terradygital.com/support/login Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 0
  • http://ithelp.terradygital.com/a/tickets/0.839027940711697 HTTP 307
  • https://ithelp.terradygital.com/a/tickets/0.839027940711697

32 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
0.839027940711697
ithelp.terradygital.com/a/tickets/
Redirect Chain
  • http://ithelp.terradygital.com/a/tickets/0.839027940711697
  • https://ithelp.terradygital.com/a/tickets/0.839027940711697
13 KB
8 KB
Document
General
Full URL
https://ithelp.terradygital.com/a/tickets/0.839027940711697
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
44.206.95.146 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-44-206-95-146.compute-1.amazonaws.com
Software
fwe /
Resource Hash
0782ba9aca43936313029d4fffaec9aec5478b8895434deda56de9a94b4ab79d
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Request headers

Upgrade-Insecure-Requests
1
User-Agent
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Response headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-encoding
gzip
content-security-policy
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server
fwe
status
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strict-transport-security
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Non-Authoritative-Reason
HttpsUpgrades
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Host: ithelp.terradygital.com
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Security
TLS 1.3, , AES_128_GCM
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Protocol
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Request headers

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4 KB
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Requested by
Host: ithelp.terradygital.com
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date
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91 B
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Requested by
Host: ithelp.terradygital.com
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Requested by
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date
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nosniff
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Response headers

date
Thu, 18 Jul 2024 00:23:31 GMT
content-security-policy
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nosniff
nel
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status
200 OK
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x-trace-id
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server
fwe
etag
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vary
Accept-Encoding
report-to
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Full URL
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Requested by
Host: ithelp.terradygital.com
URL: https://ithelp.terradygital.com/support/login
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
52.216.43.16 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
https://ithelp.terradygital.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date
Thu, 18 Jul 2024 00:23:32 GMT
x-amz-version-id
nps3ntyPLkK7jvShMCz5tNrNUj9Yq5nR
Last-Modified
Tue, 21 Mar 2023 21:14:54 GMT
Server
AmazonS3
x-amz-request-id
0GJ5QAPKKQAPKVEZ
ETag
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x-amz-server-side-encryption
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x-amz-replication-status
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Protocol
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Security
TLS 1.3, , AES_128_GCM
Server
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Software
AmazonS3 /
Resource Hash
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Request headers

Referer
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User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date
Thu, 18 Jul 2024 00:23:32 GMT
x-amz-version-id
XuzPOPPXb83j6vfn3RpYPaj0bVRdP8jV
Last-Modified
Tue, 21 Mar 2023 21:55:04 GMT
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Protocol
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Security
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Server
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Software
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Resource Hash
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Request headers

Referer
https://ithelp.terradygital.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date
Thu, 18 Jul 2024 00:23:32 GMT
x-amz-version-id
XuzPOPPXb83j6vfn3RpYPaj0bVRdP8jV
Last-Modified
Tue, 21 Mar 2023 21:55:04 GMT
Server
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x-amz-request-id
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Verdicts & Comments Add Verdict or Comment

14 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance

5 Cookies

Domain/Path Name / Value
ithelp.terradygital.com/ Name: _x_w
Value: 44_2
ithelp.terradygital.com/ Name: return_to
Value: /a/tickets/0.839027940711697
terradygital.myfreshworks.com/ Name: XSRF-TOKEN
Value: 02751894-b792-4187-8ed2-59d1109d59a7./LBOS/OmlWR3s9DIuvScnGg1BIUIHKpAPYp7s/7r49Q=
terradygital.freshdesk.com/ Name: _x_w
Value: 44_2
ithelp.terradygital.com/ Name: _helpkit_session
Value: BAh7B0kiD3Nlc3Npb25faWQGOgZFVEkiJWQ4YWEwMDVkM2YzMjZhNGU4ZWVhNmRmMzg1YzZjMjBhBjsAVEkiEF9jc3JmX3Rva2VuBjsARkkiMU1ueGx3MDEwTlV4YUNjUlVSN1l4MjRqc3djQ3NrUDh2YWsyMXc4bnl4L3M9BjsARg%3D%3D--a03413545bfbad5ba8c6d8026f27689478e3197c

5 Console Messages

Source Level URL
Text
network error URL: https://ithelp.terradygital.com/api/_/bootstrap/me
Message:
Failed to load resource: the server responded with a status of 401 ()
network error URL: https://ithelp.terradygital.com/api/_/bootstrap/account
Message:
Failed to load resource: the server responded with a status of 401 ()
network error URL: https://ithelp.terradygital.com/api/_/ticket_fields
Message:
Failed to load resource: the server responded with a status of 401 ()
network error URL: https://ithelp.terradygital.com/api/_/bootstrap/agents_groups
Message:
Failed to load resource: the server responded with a status of 401 ()
recommendation verbose URL: https://ithelp.terradygital.com/support/login
Message:
[DOM] Input elements should have autocomplete attributes (suggested: "current-password"): (More info: https://goo.gl/9p2vKq) %o

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
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Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

fassets.freshdesk.com
fe-perf-assets.freshworks.com
fonts.googleapis.com
fonts.gstatic.com
ithelp.terradygital.com
s3.amazonaws.com
terradygital.freshdesk.com
terradygital.myfreshworks.com
143.204.215.37
18.173.205.50
2a00:1450:4001:80b::2003
2a00:1450:4001:80f::200a
34.192.57.96
44.206.95.146
52.216.43.16
54.205.32.120
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