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Home > Service updates and exam options


SERVICE UPDATES AND EXAM OPTIONS


EXAMONE SERVICE UPDATES


COMMITTED TO SUPPORTING OUR CLIENTS’ NEEDS

Jump to: CSG | Teleunderwriting | APS | Health and Life Sciences


EXAM NETWORK

Safety is a top priority for ExamOne. We have rigorous procedures to protect
individuals, consumers, and our employees. Mask-wearing is recommended and may
be required by state/local mandates in healthcare settings. Our health
professionals adhere to safety protocols to help ensure a comfortable,
convenient, and safe experience for everyone.

For more details visit: ExamOne Locations – ExamOne

 


CLIENT SOLUTIONS GROUP (CSG)

Helpful tips: If you would like to check the status of an order or place a new
order, you can do so anytime by logging in to the ExamOne portal or you may
contact our CSG team at 877.933.9261. 

If you would like to get set up with ExamOne, please contact
StrategicSales@ExamOne.com to create an account.

Standard business hours:
Monday – Friday: 7:30 a.m. to 5:30 p.m. CT
Saturday: Closed


TELEUNDERWRITING

Helpful tip: Please have applicants use the insurance company’s dedicated phone
line when calling in to complete their interview. To obtain your company’s
dedicated phone number, please contact your sales representative.

Standard business hours:
Monday – Thursday: 7:00 a.m. to 11 p.m. CT
Friday: 7:00 a.m. to 9:30 p.m. CT  
Saturday: 8:00 a.m. to 4:30 p.m. CT


APS

Standard business hours:
Monday – Friday: 7:30 a.m. to 5:00 p.m. CT  
Saturday: Closed

Contact information
Phone: 1.888.521.2004
Fax: 1.888.368.9545
Email:   APSinfo@ExamOne.com


HEALTH AND LIFE SCIENCES

Helpful tip: If you are calling to check the status of an order or place a new
order, you can do so at any time by logging in to the ExamOne SCMS Client
Portal. 

Standard business hours:
Monday – Friday: 7 a.m. to 5 p.m. PT
Saturday: Closed


CONTACT US

Please contact your local branch for service inquiries and a staff member will
get back to you as soon as possible.

If you have any questions about your line of business, please contact your
Strategic Account Executive or Regional Account Manager.

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