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FBI, CISA, AND NSA WARN OF HACKERS INCREASINGLY TARGETING MSPS

By

SERGIU GATLAN

 * May 11, 2022
 * 08:29 AM
 * 1

Members of the Five Eyes (FVEY) intelligence alliance today warned managed
service providers (MSPs) and their customers that they're increasingly targeted
by supply chain attacks.

Multiple cybersecurity and law enforcement agencies from FVEY countries
(NCSC-UK, ACSC, CCCS, NCSC-NZ, CISA, NSA, and the FBI) shared guidance for MSPs
to secure networks and sensitive data against these rising cyber threats.

"The UK, Australian, Canadian, New Zealand, and U.S. cybersecurity authorities
expect malicious cyber actors—including state-sponsored advanced persistent
threat (APT) groups—to step up their targeting of MSPs in their efforts to
exploit provider-customer network trust relationships," the joint advisory
reads.

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"For example, threat actors successfully compromising an MSP could enable
follow-on activity—such as ransomware and cyber espionage—against the MSP as
well as across the MSP's customer base."

FVEY cybersecurity authorities have issued other advisories [1, 2, 3, 4] across
the last several years with general guidance for MSPs and their customers.

However, today's advisory comes with specific measures on securing sensitive
information and data via transparent discussions centered around re-evaluating
security processes and contractual commitments to accommodate the customers'
risk tolerance.



A quick rundown of the most critical tactical actions that MSPs and their
customers can take includes:

 * Identifying and disabling accounts that are no longer in use.
 * Enforcing MFA on MSP accounts that access the customer environment and
   monitoring for unexplained failed authentication.
 * Ensuring MSP-customer contracts transparently identify ownership of
   information and communications technology (ICT) security roles and
   responsibilities.

"We know that MSPs that are vulnerable to exploitation significantly increases
downstream risks to the businesses and organizations they support," CISA
Director Jen Easterly said.

"Securing MSPs are critical to our collective cyber defense, and CISA and our
interagency and international partners are committed to hardening their security
and improving the resilience of our global supply chain."

One year ago, the UK government announced a call for advice on defending against
software supply-chain attacks and ways to strengthen the cybersecurity defenses
of IT Managed Service Providers (MSPs) across the country.

The move came after President Biden had issued an executive order to modernize
the United States' defenses against cyberattacks following the SolarWinds supply
chain attack and the DarkSide ransomware attack against Colonial Pipeline, the
largest US fuel pipeline.


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SERGIU GATLAN

Sergiu Gatlan is a reporter who covered cybersecurity, technology, Apple,
Google, and a few other topics at Softpedia for more than a decade. Email or
Twitter DMs for tips.
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