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 1. 
 2. Welcome RS
 3. All Articles
 4. Privacy Statement For RS Online


PRIVACY STATEMENT FOR RS ONLINE



RS is committed to safeguarding your privacy online. Please read the following
policy to understand how your personal information will be treated when you use
or register on the RS Online site.

What this policy covers:

 * What personally identifiable information is collected from you
 * What does RS do to protect your personal data online?
 * What cookies are and how they are used
 * How your information is used
 * Who is collecting your information
 * With whom your information may be shared
 * What choices are available to you regarding collection, use, and distribution
   of your information
 * How you can access, update or delete your information


WHAT PERSONAL INFORMATION DOES RS ONLINE COLLECT FROM ME?

RS Online collects information in several ways:

Some personal information is gathered when you register. During registration, RS
Online asks you for a Username, Password, Security Password, your name,
telephone number, fax number, email address, company name, address, company's
area of business, job technology, job function, purchasing influence, number of
employees in your company, your primary product interest and how you heard about
the site.

We may also record some details of how you use the site, such as adverts you
click on, products you search for, products you purchase, and information you
download. If you accessed this site following a search on the internet, we may
record the search you undertook and how it relates to your use of this site.

We may keep copies of information you submit when you send email feedback to the
site, ask a technical question, or report a problem. If you contact RS Online in
writing we may keep a record of that correspondence. RS Online also occasionally
asks users to complete surveys that we use for research purposes.


WHAT DOES RS DO TO PROTECT YOUR PERSONAL DATA ONLINE?

RS always aim to deliver the highest level of service and security to our
customers and RS Online has been specifically designed with security in mind.

In order to ensure the security and protection of your personal details whenever
you submit any sensitive information such as credit card number and account
details, we use the following security methods:

128 bit Secure Sockets Layer (SSL) encryption - the latest technology to encode
and protect your data - which is your guarantee for a safe and secure
transaction.

The RS VeriSign Security Guarantee pops up whenever you submit sensitive
information as an indication that the current information will be encrypted.
This means that your information is protected and safe to submit.

Sensitive credit card information stored on our in-house systems is also held in
encrypted format.

Your RS Online Account Information and RS Online Personal Profile are
password-protected so that you and only you have access to this personal
information. You may edit your RS Online Account Information and RS Online
Personal Profile by using your RS Online user name and password and by clicking
on the Update My Details button on your home page navigation bar. We recommend
that you do not divulge your password to anyone. RS Online will never ask you
for your password in an unsolicited phone call or in an unsolicited email.


WHAT ARE COOKIES AND HOW DOES RS ONLINE USE THEM?

If you log-in to the site using a Username and Password, your browser may alert
you to the fact that a cookie is being sent to your PC. This is a permanent
cookie and is used the next time you visit RS Online. It identifies you to our
server so that we can display web pages which are more relevant to your needs.

If you use the InfoZone on the site to locate and download data sheets, your
browser may again alert you to the fact that a cookie is being sent. This will
not be stored on your hard drive. It's purpose is merely to identify you to the
data sheet server for the time you are using it. Once you have finished using
the server, this cookie will be deleted.

If you accessed this site following a search on the internet, your browser may
again alert you to the fact that a cookie is being sent. This cookie will be
stored on your hard drive. The purpose of the cookie is to monitor the
effectiveness of the keywords we submit to search engines on the internet and to
better understand and serve our users as described in How does RS Online use my
information?


HOW DOES RS ONLINE USE MY INFORMATION?

RS Online uses your information for the purposes of order fulfilment, occasional
direct marketing activities (see What are my choices regarding collection, use
and distribution of my information?), for the administration of prize draws and
competitions you may enter, and to provide you with customised and relevant
information on your home page when you visit the site.

RS Online also does research on our users' demographics, interests, and
behaviour . We do this to better understand and serve our users and to review,
develop and improve the products and services we offer.


WHO IS COLLECTING INFORMATION?

The personal information you provide to this site is collected by RS and its
third party agents.

Please be aware that RS Online has links to other sites which may collect
personally identifiable information about you. The information practices of
those web sites linked to RS Online are not covered by this privacy statement.


WITH WHOM DOES RS ONLINE SHARE MY INFORMATION?

RS is a member of a world-wide Group of companies of which RS Group is the
parent company. RS may share information collected about you via the RS Online
web site with other members of this Group. The members of this Group never sell,
rent, or give away information that personally identifies customers to third
parties except where elements of the business have been outsourced and the
provision of such information is required for the provision of the service to
you. Under such circumstances, the security and confidentiality of personal
information would form a part of the legal agreement between us and the
supplier. From time to time, we may release aggregated and anonymised marketing
statistics to business partners, or may use these in press releases,
advertising, or published reports. We would only personally identify you or any
other customer in such press releases, advertising, or reports with your prior
consent. RS may also disclose user information in special cases when we have
reason to believe that disclosing this information is necessary to identify,
contact or bring legal action against someone who may be causing injury to or
interference with (either intentionally or unintentionally) RS' rights or
property, other RS Online users, or anyone else that could be harmed by such
activities. In addition, RS may disclose user information when the law requires
it.


WHAT ARE MY CHOICES REGARDING COLLECTION, USE, AND DISTRIBUTION OF MY
INFORMATION?

RS Online may, from time to time, send you email regarding our products and
About RS. In addition, we may occasionally send you direct mail about products
and About RS that we feel may be of interest to you. Only RS Online or its
agents will send you these direct mailings.

If you do not wish to receive details of these other offers then please contact
RS by either writing to them at P.O. Box 80108 Cheung Sha Wan Post Office Hong
Kong, faxing it to: (852) 2421 0339 , telephoning it to: (852) 2421
9898, emailing it to: HKEnquiry@rs.rsgroup.com .


WHAT IS RS ONLINE'S POLICY ON ALLOWING ME TO UPDATE, CORRECT, OR DELETE MY
PERSONALLY IDENTIFIABLE INFORMATION?

You may edit your Personal Profile information at any time by clicking on the
Update My Details button on your home page navigation bar. If you have forgotten
your password, or have any other problems accessing the site, please contact the
RS Online HelpDesk on (852) 2421 9898.

If you have forgotten your password, or have any other problems accessing the
site, please contact RS by either writing to them at P.O. Box 80108 Cheung Sha
Wan Post Office Hong Kong, faxing it to: (852) 2421 0339 , telephoning it to:
(852) 2421 9898, emailing it to: HKEnquiry@rs.rsgroup.com .


ADDITIONAL INFORMATION

Questions regarding this policy should be directed to RS, by either writing to
them at,

RS P.O. Box 80108 Cheung Sha Wan Post Office Hong Kong, or  faxing it to: (852)
2421 0339, or telephoning it to: (852) 2421 9898, or  emailing it to:
HKEnquiry@rs.rsgroup.com

RS is notified under the Data Protection Act 1998.


THE RS GROUP PLC

RS Group plc is the publicly quoted parent company which owns RS. For full
details of the RS Group of companies, please click on the blue link.


LEGAL TERMS

 * Data Protection
   
 * Conditions of Sale
   
 * Export Compliance
   
 * Website Terms & Conditions of Use
   
 * Privacy Statement For RS Online
   
 * Email Security
   
 * RS Cookie Policy
   
 * 
   Go back to All Articles

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CONTACT US

852 2421 9898
HKEnquiry@rs.rsgroup.com

FOLLOW US ON



WE ACCEPT



SERVICES

 * Delivery Options
 * Large Orders
 * My Account
 * Product Returns
 * Scheduled Orders

LEGAL

 * Data Protection
 * Email Security
 * Privacy Policy
 * Website Terms

ABOUT RS

 * About RS
 * Careers
 * Corporate Group
 * Press Centre
 * RS Conditions of Sale
 * World Wide

© RS Components Ltd P.O. Box 80108 Cheung Sha Wan Post Office Hong Kong

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